ROLE PURPOSE
- The Business Manager acts as a trusted extension of the CEO, enhancing the CEO’s effectiveness by driving agenda management, decision quality, enterprise coordination, and execution follow-through. The role exists to increase the time, focus, and agility of the CEO, ensuring that strategic priorities are translated into disciplined execution across the organization.
- The Business Manager operates with delegated authority from the CEO, working across functions to ensure alignment, clarity, and delivery, without holding direct line accountability for functional operations.
ROLE REQUIREMENT
CEO Agenda, Decision & Follow-Through Management:
- Shape, prioritize, and protect the CEO’s agenda to ensure focus on high-impact strategic and operational matters.
- Act as liaison between the CEO and internal and external stakeholders as delegated.
- Ensure CEO, Exco, and Board decisions are clearly articulated, documented, and communicated.
- Track execution of agreed actions, owners, milestones, and outcomes, escalating risks and delays to the CEO with recommended options.
Enterprise Operating Cadence & Coordination:
- Design, coordinate, and support the CEO and Exco operating rhythm, including Exco meetings, monthly reviews, and strategic forums.
- Facilitate the effective dissemination and receipt of key information between the CEO, Exco, and their leadership teams.
- Act as gatekeeper for issues escalated to the CEO, ensuring readiness, clarity, and decision quality.
- Monitor progress against assigned strategic initiatives and enterprise deliverables
Strategy Translation & Alignment:
- Translate the CEO’s vision, priorities, and Board directives into clear strategic themes and execution plans.
- Support Exco in cascading strategy into aligned functional plans, budgets, and resource allocation.
- Define success metrics linked to strategic objectives, track progress, identify risks, and recommend corrective actions.
Enterprise Performance Insight & Financial Oversight:
- Work closely with Finance to analyze and interpret financial and operational performance at an enterprise level.
- Provide consolidated insight on budgets, forecasts, cost-saving initiatives, and performance trends.
- Ensure financial and operational information presented to the CEO and Exco is accurate, prioritized, and decision relevant.
- Track benefits realization for strategic and efficiency initiatives.
Compliance, Governance & Reporting
- Ensure adherence to legal requirements, company policies, and approved governance frameworks.
- Coordinate and drive monthly and ad-hoc reporting required by the CEO, Exco, and Board.
- Prepare executive-level documentation and presentations by researching, validating, and synthesising information to support sound decision-making.
- Ensure business decisions are implemented within agreed governance, risk, and compliance parameters.
CEO Office Team Leadership:
- Build and lead a small, high-impact CEO Office team focused on reporting, execution tracking, and decision support.
- Set clear priorities, standards, and ways of working for the team.
- Ensure professionalism, confidentiality, and executive-level delivery at all times.
DECISIONS RIGHTS & AUTHORITY
- Acts as a delegated representative of the CEO on agreed matters
- May convene and facilitate cross-functional forums to drive alignment and execution.
- Has authority to challenge execution gaps and request corrective action on behalf of the CEO.
- Does not hold line accountability for functional P&L or daily operations.
ADDITIONAL INFORMATION
- Role requires executive-level flexibility aligned to the CEO’s schedule and business priorities.
- Strong understanding of the business, industry, and operating environment required.
- High levels of trust, confidentiality, and professionalism are non-negotiable
TECHNICAL / PROFESSIONAL COMPETENCIES
- Enterprise governance, compliance, and risk management.
- Strategic planning and execution tracking.
- Executive-level reporting and performance management.
- Project and change management.
- Stakeholder and relationship management at Executive level.
QUALIFICATIONS & EXPERIENCE
- Matric / Grade 12 essential
- Minimum of 3-year relevant Degree/ National Diploma or is essential
- Business related courses completed is essential.
- A business-related MBA is preferred
- Minimum of 8 years relevant experience in business management, strategy, consulting, or senior enterprise roles.
- Proven exposure to executive leadership teams and Board-level environments.
LEADERSHIP COMPETENCY REQUIREMENTS
- Persuading and influencing.
- Planning and organizing.
- Deciding and initiating action.
- Delivering results and meeting expectations.
- Working effectively with senior stakeholders and teams.
Deadline:20th February,2026
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ROLE PURPOSE
- Senior Engineer in the Wintel and VMware managed services environment, responsible for providing advanced 3rd line system administration, troubleshooting, and operational support. The role requires deep technical expertise across Windows Server, Active Directory, VMware virtualization platforms, Trellix Antivirus & Endpoint Security administration, and enterprise infrastructure services. The Senior Administrator contributes to technical decision-making, leads complex problem resolution, drives automation, and guides junior team members through mentoring and knowledge sharing. The role is critical to ensuring system stability, availability, performance, and operational excellence within managed services.
ROLE REQUIREMENT
- Proactively provide technical guidance, coaching, and mentoring to team members.
- Serve as the technical lead for escalated and complex issues.
- Ensure adherence to technical standards, operational processes, and customer service expectations.
- Contribute to infrastructure and architectural planning to support long term operational stability.
- Participate in technical projects, upgrades, and lifecycle management activities.
- Drive continuous improvement by identifying opportunities to enhance systems, processes, and tools.
- Support documentation and reporting activities associated with service performance, risk, and compliance.
- Lead and drive key initiatives and improvement projects to completion alongside multidisciplinary teams.
- Lead OS, hypervisor, and platform security hardening efforts in line with governance and audit requirements.
- Take full ownership of service-affecting incidents, perform RCAs, and ensure permanent fixes are implemented.
- Monitor, manage, and continually optimise the efficiency, reliability, and performance of Wintel, VMware, and related support services.
- Identify trends, recurring faults, or risks, and initiate proactive remediation actions.
PROFESSIONAL COMPETENCIES
- Advanced Wintel and VMware engineering expertise, including Windows Server, Active Directory, ESXi, vCenter, HA and DRS and Trellix.
- Antivirus & Endpoint Security administration.
- Strong troubleshooting ability for complex, escalated 3rd-line issues across compute, storage, and virtualisation layers.
- Solid understanding of ITIL processes with proven experience in incident, problem, and change management.
- Ensures compliance with operational, security, and configuration standards, including patching and hardening.
- Ability to plan and execute major upgrades, migrations, and technical changes with minimal service disruption.
- Proficient in documenting technical procedures, designs, and operational runbooks.
- Identifies optimisation and automation opportunities to improve efficiency and platform stability.
- Ensures effective monitoring, leads incident coordination, and drives RCA and permanent fix implementation.
- Collaborates effectively across teams and understands cross-platform impacts on service delivery.
- Provides 24×7 on-call support for critical operational issues.
QUALIFICATIONS & EXPERIENCE
- Grade 12 with Maths & Science (Preferred)
- Tertiary Education in IT or similar
- Candidate should have a minimum of 10+ years of experience in ICT, with at least 5 years in virtualisation system administration
- Experience in administering enterprise-scale virtualisation environments
- Vmware 7 or similar qualification in virtualisation environment
- Candidate should have in depth experience in hardware, system software, storage and networking.
- Vulnerability and Patch Management
- Backup and recovery experience
- Advanced shell scripting experience (Advantageous)
- Automation experience (Advantageous)
- ITIL Foundation certified (Advantageous)
Deadline:11th February,2026
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