Job Opportunities at NTT Ltd.

Your day at NTT DATA

• The Skilled Critical Facilities Maintenance Technician has a substantial understanding of their role and applies their knowledge and skill to carry out their responsibilities relating to the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.
• This role maintains and follows the processes that maximize customer uptime in the most cost-effective way. This role also ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.
• The Skilled Critical Facilities Maintenance Technician acts as an informal team leader, fostering a collaborative and innovative team culture focused on achieving operational excellence.

Key responsibilities:

• Develops creative approaches to keeping operational costs to a minimum, improves efficiency, and implements new strategies. Systems of responsibility include -
• Mechanical responsibilities include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities includes wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Tests performance of electromechanical assemblies and electronic voltmeters.
• Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
• Inspects parts for surface defects.
• Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Aligns, fits or assembles component parts, using hand or power tools.
• Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include - Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyses systems to ensure best practices for both internal and external customers.
• Provides feedback to relevant teams on the effectiveness of existing standards and processes.
• Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Works with relevant teams to track and complete an aggressive preventive and predictive maintenance program.
• Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction.
• Manages systems to avoid unplanned customer-impacting events.
• Works with relevant teams to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Performs other duties as assigned.

Knowledge, Skills and Attributes:

• Understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following - electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems.
• Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal.
• Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including -
• Chilled Water Systems
• Large Centrifugal Chillers
• Cooling Towers
• Heat Exchangers
• Water Treatment Systems
• VFD’s and Pumps
• HVAC equipment
• CRAC/CRAH’s
• Humidification Systems
• Water heaters
• Water/Air filters
• BMS and PLC Controls
• Emergency Standby Diesel Generator Systems
• Fuel/Oil systems
• 480/277 and 208/120 electrical generation and distribution
• Static UPS Systems
• Double Interlock Pre-Action Systems
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
• Ability to communicate effectively with customers and internal staff and effectively work in team environment
• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
• Ability to learn quickly and address issues as they arise during normal working hours or after hours.
• Ability to logically analyze and solve problems.
• Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.).
• Ability to operate electrical tools such as a multi-meter or infrared camera.
• Possess critical thinking and complex problem-solving skills

Academic qualifications and certifications:

• HVAC qualification.
• Mobile Elevated Platform Operator certification (Advantageous).
• Equivalent work-related experience required.
• CPR/First Aid and NFPA70E Certification (can be gained during course of employment).
• Critical Environments Experience (Like Hospitals) is a must.

Required experience:

• Solid demonstrated experience in a similar role gained within a data center facilities environment
• Solid demonstrated experience in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant)
• Relevant demonstrated experience as a critical facilities maintenance team leader
• Solid demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including -
• Chilled Water Systems
• Large Centrifugal Chillers
• Cooling Towers
• Heat Exchangers
• Water Treatment Systems
• VFD’s and Pumps
• HVAC equipment
• CRAC/CRAH’s
• Humidification Systems
• Water heaters
• Water/Air filters
• BMS and PLC Controls
• Emergency Standby Diesel Generator Systems
• Fuel/Oil systems,
• 480/277 and 208/120 electrical generation and distribution
• Static UPS Systems
• Double Interlock Pre-Action Systems

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Your day at NTT DATA

• The Director, Sales Operations and Enablement is a leadership role, responsible for directing and controlling the activities related to sales tools, processes, knowledge and enablement.
• This role oversees the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.
• This leadership role is responsible for the operational management and leadership of a team of sales operations and/or enablement professionals fostering a collaborative and innovative team culture focused on operational excellence.

Key responsibilities:

• Defines and drives the execution of critical sales enablement initiatives across the assigned geography.
• Makes sound and timely business decisions to drive short term and long-term performance.
• Provides leadership in presales support, quality assurance, training and will lead the execution of the sales management system to enhance sales performance.
• Acts as a trusted advisor to sales leadership and teams by delivering consistent and valuable training and coaching interventions that enable continuous improvement and revenue growth whilst closing skills gaps.
• Improves sales performance by driving and implementing the continuous improvement of processes, technology and methodologies to meet deliverables.
• Ensures the implementation of enabling activities such as tools, process and methods.
• Identifies and drives continuous improvements to current processes and methods.
• Provides expert knowledge and skills that enable successful customer business outcomes.
• Works with sales leaders and provides operational management to a team of functional individual contributors, optimize sales onboarding, training and coaching.
• Advises on and tracks sales metrics, driving accuracy and providing related reporting to the relevant senior stakeholders.
• Ensures the delivery of content and communicates marketing and sales collateral and commercial messaging.
• Oversees opportunity/pipeline management and forecasting, predictive analytics and provide sales intelligence information.
• Works with internal stakeholders and benchmark external data to advise on the development of compensation plans.
• Oversees the identification and auditing of enablement technology to ensure value-add, relevance and usefulness.
• Participates in the development of projects and programs that drive sales effectiveness.

To thrive in this role, you need to have:

• Significant understanding of the vast range of IT operations and service offerings.
• Demonstrable significant knowledge and understanding of IT industry environment and business needs.
• Significant strategic and operational team leadership skills and able to effectively manage the resources that report to them.
• Significant business and commercial acumen.
• Significant collaboration skills and able to interact professionally and to build sound relationships at all levels internally and externally.
• Significant knowledge of the client environment.
• Significant understanding of the local, regional and global sales environments and ability to grasp the challenges facing the sales force.
• Significant ability to identify trends and areas for improvement.
• Significant understanding of solution selling concepts and solid knowledge on sales process design.
• Significant problem analysis and solution formulation skills.
• Demonstrates learning and service orientation.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or sales or a related field.
• Relevant certifications such as SPIN and Solution Selling are desirable.

Required experience:

• Significant level of relevant experience in similar role within a related environment.
• Significant previous experience operationally managing a sales operations / effectiveness team.
• Significant experience dealing with stakeholders to influence sales.
• Significant previous experience in the sales operations / effectiveness management role.
• Significant strategic and solid operational planning experience.
• Substantial budget and financial management experience.

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Your day at NTT DATA

• The Principal Network Engineer is a highly skilled subject matter expert, responsible for designing, architecting, and leading complex and strategic network initiatives.
• This role involves setting network technology standards, driving innovation, and providing leadership in network infrastructure design and implementation.
• The Principal Network Engineer plays a pivotal role in shaping network strategies and ensuring their alignment with business objectives.

Key responsibilities:

• Leads the design and architecture of advanced network solutions, including LAN, WAN, data center, cloud, and hybrid environments.
• Develops highly scalable and resilient network architectures to meet current and future business requirements.
• Defines and establishes network technology standards, best practices, and roadmaps.
• Evaluates new networking technologies and recommends their adoption based on business needs.
• Contributes to driving strategic network initiatives that align with the company's long-term goals.
• Introduces innovative solutions and approaches to enhance network performance, security, and efficiency.
• Manages network projects, from inception to completion.
• Ensures that project objectives are achieved, resources are allocated effectively, and project milestones are met.
• Collaborates closely with senior leadership, cross-functional teams, and business stakeholders to ensure network solutions align with overall business strategies.
• Serves as a subject matter expert and shares deep technical knowledge and insights with the team.
• Establishes and maintains relationships with network vendors, service providers, and technology partners.
• Evaluates vendor offerings, negotiates contracts, and ensures alignment with the organizational needs.
• Leads efforts to optimize network performance, including analyzing traffic patterns, implementing QoS measures, and enhancing network availability.
• Stays informed about emerging networking technologies, trends, and industry developments.
• Develops and maintains high-level network documentation, including architecture diagrams, configuration templates, standards, and guidelines.
• Plans network capacity to accommodate anticipated business growth and evolving needs.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Extended understanding of advanced networking concepts, protocols, architectures, and services.
• Extended proficiency in configuring and managing complex network devices, including routers, switches, firewalls, load balancers, and hybrid environments.
• Extended knowledge of advanced network protocols and technologies such as BGP, OSPF, MPLS, VxLAN, SD-WAN, and advanced security protocols.
• Extended hands-on experience with network monitoring, analysis, and management tools.
• Excellent documentation and communication skills to convey technical information effectively.
• Extended proficiency in network administration and configuration tools.
• Extended experience leading and managing large-scale network projects.
• Strong problem-solving skills to diagnose and resolve complex network issues.
• Extended ability to align network strategies with business goals.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.
• Network Administration certification (Azure, Google, Amazon) preferred.
• Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial.
• Relevant certifications such as Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE), or equivalent certifications are preferred.

Required experience:

• Extensive experience in network engineering and progressively responsible roles.
• Extensive background working in a networking environment.
• Extensive experience with network security.
• Extensive WAN and LAN experience.
• Extensive experience in wireless equipment, protocols, standards, and wireless LAN design.

go to method of application »

Your day at NTT DATA

• The Director, Sales Operations and Enablement is a leadership role, responsible for directing and controlling the activities related to sales tools, processes, knowledge and enablement.
• This role oversees the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.
• This leadership role is responsible for the operational management and leadership of a team of sales operations and/or enablement professionals fostering a collaborative and innovative team culture focused on operational excellence.

Key responsibilities:

• Defines and drives the execution of critical sales enablement initiatives across the assigned geography.
• Makes sound and timely business decisions to drive short term and long-term performance.
• Provides leadership in presales support, quality assurance, training and will lead the execution of the sales management system to enhance sales performance.
• Acts as a trusted advisor to sales leadership and teams by delivering consistent and valuable training and coaching interventions that enable continuous improvement and revenue growth whilst closing skills gaps.
• Improves sales performance by driving and implementing the continuous improvement of processes, technology and methodologies to meet deliverables.
• Ensures the implementation of enabling activities such as tools, process and methods.
• Identifies and drives continuous improvements to current processes and methods.
• Provides expert knowledge and skills that enable successful customer business outcomes.
• Works with sales leaders and provides operational management to a team of functional individual contributors, optimize sales onboarding, training and coaching.
• Advises on and tracks sales metrics, driving accuracy and providing related reporting to the relevant senior stakeholders.
• Ensures the delivery of content and communicates marketing and sales collateral and commercial messaging.
• Oversees opportunity/pipeline management and forecasting, predictive analytics and provide sales intelligence information.
• Works with internal stakeholders and benchmark external data to advise on the development of compensation plans.
• Oversees the identification and auditing of enablement technology to ensure value-add, relevance and usefulness.
• Participates in the development of projects and programs that drive sales effectiveness.

To thrive in this role, you need to have:

• Significant understanding of the vast range of IT operations and service offerings.
• Demonstrable significant knowledge and understanding of IT industry environment and business needs.
• Significant strategic and operational team leadership skills and able to effectively manage the resources that report to them.
• Significant business and commercial acumen.
• Significant collaboration skills and able to interact professionally and to build sound relationships at all levels internally and externally.
• Significant knowledge of the client environment.
• Significant understanding of the local, regional and global sales environments and ability to grasp the challenges facing the sales force.
• Significant ability to identify trends and areas for improvement.
• Significant understanding of solution selling concepts and solid knowledge on sales process design.
• Significant problem analysis and solution formulation skills.
• Demonstrates learning and service orientation.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or sales or a related field.
• Relevant certifications such as SPIN and Solution Selling are desirable.

Required experience:

• Significant level of relevant experience in similar role within a related environment.
• Significant previous experience operationally managing a sales operations / effectiveness team.
• Significant experience dealing with stakeholders to influence sales.
• Significant previous experience in the sales operations / effectiveness management role.
• Significant strategic and solid operational planning experience.
• Substantial budget and financial management experience.