Job Opportunities at Syntech

Job Responsibilities 

• Receiving and booking in of Faulty Products
• Assessing/testing faulty stock
• Generate technical reports
• Maintain inventory control
• Assembling Mini PC’s and computers
• Technical support

Qualifications 

• Grade 12
• Relevant IT products and industry knowledge
• Experience with software Operating Systems (Windows, Android, Linux, et cetera)
• Basic knowledge of Networking
• 3 – 5 years’ experience in the IT Industry
• A+ Certification

Key Competencies:

• Excellent written and verbal communication skills
• Organisation and planning
• Problem analysis and problem-solving
• Respect and Integrity
• Innovative
• Stress tolerance and ability to perform under pressure
• Results driven

go to method of application »

Job Responsibilities 

• Manage a team of marketing professionals, providing guidance, coaching, and support to help them achieve their goals and grow their skills.
• Oversee monthly KPA sessions for each marketing team member, with specific focus on ensuring all outputs are data-driven & quantifiable.
• Develop and execute comprehensive marketing campaigns, strategies, and initiatives that align with overall business objectives.
• Collaborate with cross-functional teams, including sales, product, and design, to ensure marketing efforts are aligned with overall business goals.
• Monitor campaign performance, analyse results, and make data-driven recommendations for continuous improvement.
• Manage marketing budgets, ensuring campaigns are delivered on-time and on-budget.
• Develop and maintain relationships with internal stakeholders, vendors, and partners to ensure seamless execution of campaigns.
• Stay up to date with industry trends, emerging technologies, and best practices in marketing.
• Develop and maintain the marketing calendar, ensuring all campaigns are planned and executed on-time and on-budget.
• Collaborate with the sales team to develop targeted marketing campaigns that support lead generation and revenue growth.
• Create and execute A/B testing plans to optimize campaign performance and ROI.
• Manage the development of marketing collateral, including product sheets, case studies, and presentations.

Qualifications 

• Bachelor’s degree in marketing, communications, or a related field.
• At least 5-7 years of experience in marketing, with a focus on campaign management, strategy development, and team management.
• Strong people management skills, with the ability to motivate, inspire, and coach team members to achieve their goals.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage budgets.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively with cross-functional teams.
• Analytical mindset with a focus on data-driven decision making.
• Experience in collating and analysing marketing data, presenting findings to senior management, and making data-driven recommendations.
• Excellent leadership skills, with the ability to build and maintain a high-performing team.
• Experience with marketing automation tools, CRM systems, and analytics platforms.
• Ability to work in a fast-paced, dynamic environment and adapt to changing business needs.

go to method of application »

Job Responsibilities 

• Assist Listings Content Coordinator with creating, updating, and proactive management of all Syntech ecommerce listings
• Assist Retail Marketing Coordinator with preparing, updating, and editing Retail Department listings
• Assist with creating/publishing engaging content for Syntech products and platforms
• Updating imagery/graphics as needed
• Updating WordPress websites and pages as needed
• Updating copy content across other relevant Syntech platforms
• Assist with website online product orders administration

Qualifications 

• Entry-level position – but at least 1-year’s experience in ecommerce, web listings, marketing, PR, or similarly related fields will be advantageous
• Excellent use and command of the English language
• Excellent PC Skills (especially Excel and PowerPoint) & strong command of the Microsoft Office suite
• Basic experience with Photoshop will be beneficial
• Self-motivated, with an aptitude for multitasking and the ability to work independently 
• Possess proven organizational skills
• Collaborative team player with excellent communication and presentation skills
• Must be energetic and proactive, someone who welcomes a challenge and is able to work in a fluid environment
• Takes ownership and responsibility

go to method of application »

Job Responsibilities 

Sales Strategy

• Responsible for the management and growth of the Key Retail Accounts
• Develop a sales strategy to achieve organizational sales goals and revenues
• Cultivate effective business relationships with executive decision-makers in key accounts
• Ensure rich listings to increase sale conversion
• Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands
• Maintain and grow the support team
• Identify new opportunities and prepare solutions to realize potential
• Develop and deploy deals to maximize value and volume
• Manage and expand the product portfolio in key accounts
• Investigate and report on lost sales and customer accounts
• Track, collate, and interpret sales figures
• Forecast annual, quarterly, and monthly sales revenue
• Maintain inventory control
• Conduct market research and competitor and customer analysis
• Analyze data to identify sales opportunities
• Develop promotional ideas and material with the marketing team
• Execute effective marketing campaigns, with impactful outcomes and high ROI

Account Management 

• Uphold responsibilities as the primary business contact for the customer
• Proactively manage customers satisfaction and service delivery
• Build and manage strong customer relationships and trust
• Co-ordinate strategic plans to meet and exceed sales targets
• Take responsibility for the profit, loss, and growth achieved in the account
• Track performance and make necessary adjustments to ensure achieve account plans
• Manage stock cover, ensuring key lines are always in stock and effective plans are made for any aging
• Maintain excellent knowledge of our products, the customer’s business, competition, industry, and capabilities of the customer
• Anticipate customers’ existing and future needs
• Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately
• Develop solutions for client’s needs and tap into the wider resources within the organization to develop client/partner solutions that are mutually beneficial
• Bring fresh insights to the client’s business which will help them deliver a competitive advantage
• Regular meetings with buyers and all relevant decision-makers

Team Managment 

• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Work in conjunction with other KAMs and management to ensure overall retail and respective brand strategies are upheld
• Provide daily direction and input to support the team
• Serve as a focal point to communicate and resolve interface and integration issues with other teams
• Tracking of individual and team targets
• Encourage creativity, risk-taking, and constant improvement
• Coach and help develop team members to exceed their personal best
• Facilitate problem-solving and collaboration
• Evaluate the performance of sales and admin staff
• Work closely with all departments to achieve goals set (Procurement, Marketing, Accounts, Technical, warehouse)
• Conflict management and resolution

Education and Experience 

• At least 3 years experience in retail sales relationship management, ideally eCommerce
• Strong established relationships with retail buyers in Western Cape
• Understanding of SEO and other eCommerce mechanics
• Keen interest and understanding of consumer electronics and accessories
• Team development and management
• Excellent computer literacy, Excel, and reporting skills
• Outstanding communication skills
• Professional, well presented, and driven

go to method of application »

Job Responsibilities 

• Receiving and processing purchase orders.
• Verifying orders, including customers’ personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Expediting orders through internal liaison.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.
• Dealing with customers incoming calls.

Education and Experience 

• Very strong admin skills.
• Previous experience in sales administration, or a similar role.
• Sales experience in the IT industry if possible.
• Exceptional interpersonal and customer service skills.
• Proficiency with word processing and spreadsheet software.
• Excellent written and verbal communication skills.

go to method of application »

Job Responsibilities 

Sales and Strategy

• Responsible for management and growth of the Key Retail Accounts
• Develop a sales strategy to achieve organizational sales goals and revenues
• Cultivate effective business relationships with executive decision-makers in key accounts
• Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands
• Maintain and grow support team
• Identify new opportunities and prepare solutions to realise potential
• Develop and deploy deals to maximize value and volume
• Manage and expand the product portfolio in key accounts
• Investigate and report on lost sales and customer accounts
• Track, collate and interpret sales figures
• Forecast annual, quarterly and monthly sales revenue
• Maintain inventory control
• Conduct market research and competitor and customer analysis
• Analyse data to identify sales opportunities
• Develop promotional ideas and material with the marketing team
   

Account management

• Uphold responsibilities as the primary business contact for the customer
• Proactively manage customers satisfaction and service delivery
• Build and manage strong customer relationships and trust
• Co-ordinate strategic plans to meet and exceed sales targets
• Take responsibility for the profit, loss and growth achieved in the account
• Track performance and make necessary adjustments to ensure achieve account plans
• Maintain excellent knowledge of our products, the customers business, competition, industry and capabilities of the customer
• Anticipate customers’ existing and future needs
• Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately
• Develop solutions for client’s needs and tap into the wider resources within the organization to develop client/ partner solutions which are mutually beneficial
• Bring fresh insights to the client’s business which will help them deliver a competitive advantage
• Regular meetings with head office and visits to stores

Team management

• Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• Provide daily direction and input to support team and merchandisers
• Serve as a focal point to communicate and resolve interface and integration issues with other teams
• Tracking of the team and individual targets
• Encourage creativity, risk-taking, and constant improvement
• Coach and help develop team members to exceed their personal best
• Facilitate problem solving and collaboration
• Evaluate the performance of sales staff
• Work closely with all departments to achieve goals set (Procurement, Marketing, Accounts, Technical)
• Conflict management

Education and Experience 

• At least 3 years experience in retail sales relationship management
• Strong established relationships with general merchandise retail buyers in Gauteng
• Keen interest and understanding of consumer electronics and accessories
• Team development and management
• Excellent computer literacy and reporting skills
• Outstanding communication skills
• Professional, well presented and driven

go to method of application »

Job Responsibilities 

• Processing/loading purchase orders
• Checking prices and product codes
• Assisting sales with general inquiries
• Follow up with vendors on shipment readiness
• Communicating important feedback between relevant departments
• Dealing with and responding to high volumes of calls and emails
• Assisting sales with shipment updates
• Check stock quantities and do planned orders
• Technical support on product set
• Keep up with market trends and the ability to identify market segments
• Weekly sell out/age reports and forecasting
• Nurturing and developing relationships with key accounts
• Working closely with international vendors
• Submitting Vendor sellout reports on a weekly basis
• Updating selling prices on key brands on a weekly basis
• Support from the relevant Account Managers to follow through on daily processes.
• Building relationships with new and existing clients. They, therefore, require strong communication and presentation skills.
• Attending regular meetings with clients
• Work in line with Syntech’s core values
• New product introduction plans within regions and various channels
• Travel with Sales to strategic customers in the pre-sales phase in order to assist in the selling of the product
• Manage the product throughout the product lifecycle
• Ensuring grouped brand targets with Age Targets are reach on a monthly basis
• Brand training to sales and customers are done for product set

Education and Experience 

• Completion of Matric or National Senior Certificate
• Trustworthy and dependable
• At least 3-5-year experience in the IT industry
• Two years’ experience in a similar role in product management/procurement
• Punctual and willing to do what is necessary to meet deadlines
• Ability to take initiative and manage own time effectively
• Strong written and verbal communication skills
• Excellent problem-solving skills
• Well organised and able to prioritise effectively
• Not afraid to ask questions or escalate challenges where necessary
• Maintaining and observing a high degree of professionalism & ensuring confidentiality always
• Effective organisational & planning skills
• Professional attitude
• Work well under pressure
• Must be able to travel from time to time

go to method of application »

Job Responsibilities 

Sales and Strategy

• Responsible for management and growth of the Key Retail Accounts
• Develop a sales strategy to achieve organizational sales goals and revenues
• Cultivate effective business relationships with executive decision-makers in key accounts
• Preparation of budgets and individual account sales target plans, quantified with appropriate products and brands
• Maintain and grow support team
• Identify new opportunities and prepare solutions to realise potential
• Develop and deploy deals to maximize value and volume
• Manage and expand the product portfolio in key accounts
• Investigate and report on lost sales and customer accounts
• Track, collate and interpret sales figures
• Forecast annual, quarterly and monthly sales revenue
• Maintain inventory control
• Conduct market research and competitor and customer analysis
• Analyse data to identify sales opportunities
• Develop promotional ideas and material with the marketing team
   

Account management

• Uphold responsibilities as the primary business contact for the customer
• Proactively manage customers satisfaction and service delivery
• Build and manage strong customer relationships and trust
• Co-ordinate strategic plans to meet and exceed sales targets
• Take responsibility for the profit, loss and growth achieved in the account
• Track performance and make necessary adjustments to ensure achieve account plans
• Maintain excellent knowledge of our products, the customers business, competition, industry and capabilities of the customer
• Anticipate customers’ existing and future needs
• Manage all points of contact internally and externally to ensure all points of contact and influence are being served appropriately
• Develop solutions for client’s needs and tap into the wider resources within the organization to develop client/ partner solutions which are mutually beneficial
• Bring fresh insights to the client’s business which will help them deliver competitive advantage
• Regular meetings with head office and visits to stores
   

Team management

• Create an environment oriented to trust, open communication, creative thinking and cohesive team effort
• Provide daily direction and input to support team and merchandisers
• Serve as a focal point to communicate and resolve interface and integration issues with other teams
• Tracking of the team and individual targets
• Encourage creativity, risk-taking, and constant improvement
• Coach and help develop team members to exceed their personal best
• Facilitate problem solving and collaboration
• Evaluate the performance of sales staff
• Work closely with all departments to achieve goals set (Procurement, Marketing, Accounts, Technical)
• Conflict management

Education and Experience 

• At least 3 years experience in retail sales relationship management
• Strong established relationships with general merchandise retail buyers in Gauteng
• Keen interest and understanding of consumer electronics and accessories
• Team development and management
• Excellent computer literacy and reporting skills
• Outstanding communication skills
• Professional, well presented and driven

go to method of application »

Job Responsibilities 

• Develop a sales strategy to achieve organizational sales goals and revenues.
• Set individual sales targets with the sales team
• Delegate responsibility for customer accounts to sales personnel
• Co-ordinate sales action plans for individual salespeople
• Oversee the activities and performance of the sales team
• Ensure the sales team has the necessary resources to perform properly
• Monitor the achievement of sales objectives by the sales team
• Liaise with other company functions to ensure achievement of sales objectives
• Evaluate the performance of sales staff
• Provide feedback, support, and personal coaching to the sales team
• Plan and direct sales team training
• Maintain and grow sales team by profiling, recruiting, and orientating new employees
• Assist with the development of sales presentations and proposals
• Co-ordinate and monitor online sales activity
• Investigate lost sales and customer accounts
• Track, collate and interpret sales figures
• Forecast annual, quarterly and monthly sales revenue
• Generate timely sales reports
• Develop pricing schedules and rates
• Formulate sales policies and procedures
• Help prepare budgets
• Control expenses and monitor budgets
• Maintain inventory control
• Conduct market research and competitor and customer analysis
• Analyse data to identify sales opportunities
• Develop promotional ideas and material with the marketing team
• Attend trade meetings and industry conventions
• Occasional local travel to regional customers
• Cultivate effective business relationships with executive decision makers in key accounts
• Design and implement strategic sales plans to expand customer base and ensure strong market presence

Education and Experience 

• Business degree or related professional qualification
• Experience in all aspects of planning and implementing sales strategy
• Technical sales skills
• Proven experience in customer relationship management
• Knowledge of market research
• Minimum 5 years of experience in managing and directing a sales team
• Relevant product and industry knowledge
• Experience with relevant software applications

Key Competencies:

• Excellent written and verbal communication skills
• Organization and planning
• Problem analysis and problem-solving
• Information management
• Team-leadership and coaching
• Formal presentation skills
• Persuasiveness and ability to be assertive when needed
• Adaptability
• Respect and Integrity
• Innovative
• Fair Judgment and conflict management
• Sound decision-making ability
• Stress tolerance and ability to perform under pressure
• Results driven
• Keen attention to detail
• Good negotiation skills
• Ability to motivate team

go to method of application »

Education and Experience 

• Matric and a relevant sales training.
• At least 2 years strategic account management experience at an IT Distributor.
• Experience in solution sales and relationship management.
• Extensive knowledge of consumer electronics, IT hardware & software and electronics.
• Proven track record of identifying new opportunities and driving new business.
• Excellent computer literacy and reporting skills.
• Outstanding communication skills and comfortable with outbound calls.
• Professional, well presented and target driven.

Planning and Reporting

• Strategically align product and market focus with customer base.
• Build and maintain growth targets and sales pipeline.
• Identify and penetrate new opportunities for customers.
• Identify opportunities for business growth and structure appropriate deals to create demand.
• Active use of calendar and Sales pipeline management to administrate activities.
• Daily reporting prepared and shared with sales team.

Communication

• Initiate and Develop relationships with new and existing customers.
• Maintain regular communication with allocated customer base via telephone, email and instant messaging.
• Effectively communicate with all departments and provide useful feedback.
• Motivate and work closely with external sales team to ensure smooth sales process.

Sales Processes

• Manage allocated accounts and deliver profitable, long term value to customers.
• Make outbound sales calls and set up meetings with existing and potential customers.
• Process quotations, sales orders and ensure successful delivery of orders.
• Work with Sales team to meet group target.
• Consistently reach and exceed sales targets.
• Manage deal processes from concept to closure