Job Opportunities at Tiko

• The Finance Manager ensures the organisation complies with accounting, tax and regulatory requirements in all countries of operations and is responsible for providing leadership, guidance and direction to the accounting team to ensure  day to day running of all internal finance processes. You help set and are responsible for executing the internal finance and financial risk strategy.

Responsibilities - Will include but not limited to:

• Financial Planning & Control: Develop guidelines for budgeting and financial processes, oversee cash management, and ensure the efficiency of month-end closures. Your role includes preparing consolidated financial statements that comply with IFRS.
• Donor & Statutory Compliance: Implement the infrastructure, policies, and processes necessary for management and donor reporting compliance. Oversee country specific statutory reporting to ensure alignment with legal requirements and best practice.
• Strategy & Risk Management: Play a crucial role in setting up legal and governance structures, considering tax implications and the financial/legal impact of new operational strategies.
• Internal control framework: Develop a comprehensive internal control framework, document policies and procedures, and train staff accordingly to minimize risks and enhance compliance.
• Audit & Compliance: Lead audit processes, ensuring timely and effective follow-up on audit conclusions and recommendations. Manage the statutory and internal calendar for the group and work closely with the risk team to mitigate operational and finance risks.
• Operational Leadership: Review payments and controller entries, approve the finance budget, and oversee time allocations. Lead and develop your team by mentoring, fostering a positive work environment, and ensuring continuous personal and professional growth.

About you

• As an experienced finance professional, you thrive in fast-paced environments, demonstrating flexibility in both team settings and solo projects. Your expertise extends to a deep understanding of local tax laws and regulatory requirements, positioning you as a knowledgeable leader in your field. With exceptional analytical abilities, you excel in strategic and critical thinking. Your problem-solving skills are outstanding, enabling you to navigate complex challenges with ease, even under pressure.

Requirements:

• A minimum of a Bachelor's degree in Finance, Accounting, Business Administration, or a related field is required.
• Professional certification such as CA(SA) is mandatory.
• At least 6 years of proven experience in financial management, budgeting, and planning within a dynamic and complex environment is required.
• Demonstrated proficiency in NetSuite ERP, with the ability to build financial reports, optimize system workflows, and support ongoing system enhancements
• Ability to evaluate existing financial processes and implement more efficient, streamlined workflow
• Experience leading or supporting new system implementations, including planning, testing, and rollout
• Experience in a non-profit organization, including donor compliance and statutory reporting, is highly desirable.
• Experience working in international organization finance operations is mandatory.
• Familiarity with IFRS and experience in preparing financial statements for diverse legal entities are required.
• Strong proficiency in financial software and advanced Excel skills. Knowledge of ERP systems and familiarity with financial regulations and reporting requirements on a global scale are necessary. Ability to develop and oversee financial systems and controls that comply with best practices is essential.
• Demonstrated leadership abilities with experience in managing and developing a team are required.
• Based in South Africa, Kenya, Ethiopia, Nigeria or Uganda

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• The Programme Analyst is responsible for analysing platform data to provide insights on impact performance at the user level, community level (CBOs, mobilisers, and Community Health Workers), and Health System level (private clinics, public facilities, pharmacies, and providers). You will be in charge of analyzing client feedback, including ratings on the platform, and preparing reports to disseminate actionable insights to multiple stakeholder groups and actors.

Responsibility areas:

• Analysis of Platform Data: Execute analysis frameworks based on key impact metrics per country context. You will provide actionable analysis to answer programme implementation questions (e.g., impact of terminations on FP continuation) and generate insights for various stakeholders (including government partners, franchisors, private clinics, and funders) to inform program design and improvement.
• Data Quality: Maintain the organization's data quality standards through regular internal checks and reviews. You will perform data audits to identify and resolve issues, while training Ecosystem trainers and coordinators on best practices to promote a strong data quality culture among all actors.
• Reporting & Dissemination: Prepare comprehensive reports and document insights that drive programme improvement, ensuring that complex data is communicated clearly to diverse audiences.

About you

• You are a data enthusiast with a strong background in Public Health or Statistics. You don't just crunch numbers; you tell stories with data that drive real-world impact in the health sector. You possess a unique blend of technical expertise, navigating complex databases and visualization tools like DHIS2, SQL, and Tableau, and the soft skills required to translate those findings for diverse stakeholders, from government partners to community workers.
• You are great at both quantitative and qualitative research and data analysis.

Requirements:

• Masters degree in Statistics, Data Science, Information Systems, Information Technology, Medical Sociology, Epidemiology, or a related field.
• At least 5 years of experience in public health, health analytics, and data systems in Sub-Saharan Africa.
• Proficiency in working with DHIS2, Python, SQL, Tableau, SPSS, and Excel.
• Strong knowledge of relational databases (MySQL, SQL Server, SQLite) and database programming using Python and MySQL.
• Ability to triangulate/compare Tiko platform data with other related data sets such as. from national, regional and global reporting systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Skilled at documenting insights that drive programme improvement across diverse audiences.
• Able to write clearly and effectively for different contexts and purposes.
• Collaborative and communicative, building strong relationships across teams and stakeholders.
• Known for asking critical, constructive questions that uncover new programmatic perspectives.
   

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• We are seeking a highly skilled Technical Service Director to lead the implementation of technical services across all Tiko markets. In this role, you will oversee the implementation of Sexual and Gender-Based Violence (SGBV) and Mental Health services, while also managing the clinical Quality Assurance department to ensure high standards across all areas.

Key responsibilities include:

• Develop a strategic plan for the department, focusing on integrating technical services into operations
• Oversee the implementation of technical services across all Tiko markets, ensuring consistency and quality
• Contribute to standardization of the user journey for each technical service across our markets
• Build and strengthen strategic partnerships with governments, implementing partners, and funders for new offers
• Ensure alignment with national guidelines for technical services in each market
• Build internal capacity to adhere to new standards across all offers and markets
• Document learnings around the implementation of new offers to enhance future efforts
• Ensure the achievement of deliverables for technical services in all markets
• Drive research efforts to gather insights and evidence-based practices on SGBV, Mental Health and Quality Assurance. Collaborate with internal teams and external partners to publish articles that contribute to the field and enhance Tiko's thought leadership.

About you

• You are a strong, dynamic leader with the ability to build and scale a department from the ground up. With a strategic mindset, you can create and implement effective strategies while providing hands-on support to your team when needed. You have a deep understanding of Sexual and Gender-Based Violence (SGBV), Mental Health and clinical Quality Assurance, particularly across Tiko’s operating  markets in Sub-Saharan Africa. You thrive in fast-paced environments, balancing big-picture thinking with a willingness to dive into the details to ensure success.

Requirements

• Background in Public Health with proven experience in designing and measuring public health programs (mandatory).
• Qualified Clinician e.g. RN, NP, PA, MD, or equivalent (mandatory)
• You are based in Uganda, South Africa, Ethiopia or Nigeria (mandatory)
• Minimum 10 years of experience working with SGBV,  Mental Health and clinical Quality Assurance
• At least 3 years in a similar role, leading the strategies and the department for SGBV,  Mental Health and clinical Quality Assurance
• Experience in sexual and reproductive health (SRH) with adolescents and young people (AYP)
• Must be detail-orientated and take pride in helping the team to deliver on high-quality outputs
• Excellent project management, written, analytical, and documentation skills.
• Ability to translate health systems processes into user journeys and understand implementation on the ground
• Strong knowledge and experience in MERL is a great advantage
• Experience working in digital health is a plus