Job Positions at Fermel

Key Responsibilities

• Managing operations within geographical area of responsibility
• Developing and generating business and increasing profitability.
• Implement business strategy specific to area of operation, as established by the Head of Department.
• Detailing annual business operating plans, setting quarterly and annual budgets.
• Recruit staff and monitor performance, with the possibility of training and mentorship.
• Sales & marketing activities in respective geographic areas.
• Developing Client specific sales strategies to support the sales vision as prescribed by the Head of Department.
• Implementation of established sales policies, practices and procedures.
• Perform competitor technical product analysis as well as pricing analysis.
• Develop and implement marketing strategies for new market segments.
• Ensure retention and growth of existing Clients.
• Continuous engagement and collaboration with engineering and production departments.
• Packaging of proposal /tenders for mining sector.
• Understanding of commercial law is advantageous.
• Networking with industry professional and stakeholders in mining sector.
• Attending to commercial contracts, remedies and negotiation for deviant conditions.
• Creates opportunities, negotiates and closes business deals and maintains extensive industry and product knowledge.
• Effectively supports existing clients to ensure Client retention.
• Market analysis, identify and promote company’s sustainable competitive advantages.
• Travelling to mine, underground visits to assess problems and determine suitability of
• Mining machinery for the application.

Requirements

• 5 Years or more proven working experience as a Business Development Manager
• Excellent communication and leadership skills
• Excellent track record of applied engineering experience
• Product data management experience
• Ability to plan, multi-task and manage time effectively
• Strong report writing and record keeping ability
• BEng Mechanical Engineering or related field degree

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Key Areas of Responsibilities:

Accounts Receivable Management:

• Process customer invoices and ensure they are sent out on time.
• Reconcile accounts receivable ledgers and resolve any discrepancies.
• Maintain and update customer account details in the financial system.

Debt Collection:

• Follow up with customers regarding overdue accounts via phone, email, or written communication.
• Negotiate payment arrangements and ensure that payments are made according to agreed terms.
• Monitor customer payment behaviour and report any trends or issues to senior management.

Customer Relationship Management:

• Build and maintain positive relationships with customers.
• Address and resolve customer inquiries or issues related to accounts or payments.

Reporting & Documentation:

• Prepare and present regular reports on the status of outstanding debts, aging accounts, and collection efforts.
• Keep accurate records of all communication and payments made by customers.

Job Requirements

• Minimum 5 years of experience in a Debtors supervisor or similar role, preferably in manufacturing.
• Proficiency in Syspro.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Bachelor’s degree in Accounting, Finance, or a related field (preferred).