Job Vacancies at DHL Supply Chain

Field Sales Executive

• Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
• Develop new business (All modes) for overall sales development of DHL Global Forwarding Sales & Marketing function
• DHL Global Forwarding has an opening for a Field Sales Executive in Cape Town, South Africa. Join us in connecting people and improving lives!
• In this Field Sales Executive Position 
• Customers – New & Existing
• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Respond to customer enquiries/complaints.
• Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
• Seeks and prospects for BC targets to win new customers generally in the 60k-1000k Euro range Net Sales per annum
• ]Plans and manages medium to large - sized Business Customers
• Builds rapport and trust with customers by being informed about customer’s business and the market
• Recommends solutions based on customer needs by using industry knowledge
• Is responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chain
• Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations
• Sales Manager
• Highlights to Sales Manager on observations of market dynamics for example competitors’ behavioural patterns.
• Maintain and support interdepartmental relationships. 
• Collaborate with colleagues across the organization to achieve shared goals
• Business Developemnet:
• Develops sales plan/strategy/activities to achieve target budgets.
• Responsible for conducting high quality presentation of the entire range of standardized products to customers.
• Develop target lists of new business and continuously review and update.
• Establish and present customized offers to customers.
• Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.
• Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.
• Business Performance & Results
• Responsible for product targets.
• Prepare and realize planned sales calls. 
• Responsible for budgeted growth in new and additional business. 
• Secure/collect all necessary information to assess credit worthiness of potential customer. 
• Support receivables functions. 
• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process. 
• Report activities, quotes, sales calls and other information through CRM Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.

Now, here is what we need from you!

• Knowledge and experience of business development in the Logistics Industry at large 
•  Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous 
• New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.

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Supervisor/Admin

Role Outline

• A Supervisor/Admin is responsible for providing effective and efficient administrative support to operations, ensuring all records are accurate and documentation is kept on record. Additionally, to control and coordinate the distribution and warehouse processes within the Distribution Centre, planning and organizing resources to meet customer requirements while exceeding service levels.

Key Responsibilities

• To work in conjunction with managers and to monitor, develop subordinates
• To provide leadership, control and manager the DHL logistics depot
• To control and utilize optimum levels the resources available to provide clients with an excellent service at the lowest cost
• Responsible for integrity of client warehouse stocks
• Compliance to Good Distribution Practice Guidelines, as well as MCC and SAPC requirements
• Updating and sharing of operation reports
• Implement and update systems and procedures for the control and security of the business
• To participate in stock takes and cycle counts
• To work within operating areas as determined by management and performing ADHOC duties as and when required to meet the needs of the business
• Manage daily shift operations including customer planning requirements
• Meet and exceed operational service levels and manage cost of labor
• Drive and develop team culture 
• Delivery of Key Performance Indicators
• HR Issues – Managing Industrial Relations
• Implementation and support approaches to prepare and support individuals, teams, and leaders in making organizational changes that drives the business forward
• Quality Control
• Compliance to Standard Operating Procedures
• Monitoring stock counts i.e. Planning, Preparation and Physical counting of stock
• Team Building and Morale Management     Maximize accuracy, productivity and space utilization
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished
• Effective Leadership and Management of the operational and administrative teams
• Manage Human Resource through management team, ensure appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff
• Compliance with statutory and company policies and procedures
• Through Management team ensure compliance with statutory and company policies on:
• Health and Safety
• Employment Equity
• Labor Relations
• Legislative
• Environmental Issues
• Including regular monitoring to ensure these areas are maintained at a high level of compliance
• Responsible for handling the correct pallets and documents
• Ensure accurate customer records are maintained and available as hard copies
• Compile the Delivery Report for the client daily
• Manage all cycle counts and stock takes
• Verify loaded pallets once checked by the checker
• Organize and collect stationery needed for the department and submit weekly consumable counts
• Check if loads are put away correctly by the RT Operators
• Verify and ensure accurate Proof of Deliveries (PODs) and pallet slips before signoff
• Build relationships throughout the supply chain (e.g. outbound clerks, haulers, customers, depots, and customer service consultants)
• Conform and promote awareness of ISO 9001, ISO 22716, ISO 13485, and regulatory requirements associated with the Quality Management System (QMS)
• Full SAP movement management of RM for the client
• Provide leadership and manage the DHL logistics depot
• Control and utilize optimum levels of resources to provide clients with excellent service at the lowest cost
• Participate in stock takes and cycle counts. Duplicate of above, reword one line rather
• Ensure compliance with Good Distribution Practice Guidelines, as well as MCC and SAPC requirements
• Manage daily shift operations, including customer planning requirements 
• Drive and develop team culture, ensuring effective leadership and management of operational and administrative teams
• Maintain operational context and systems requirements
• Ensure accurate stock checks with no shortages or excesses
• Support local functions in safety issues and assist with customerrelated safety incidents
• Maintain a safe and tidy work environment, implementing & maintaining 5S principles
• Compliance with statutory and company polices and procedures, including health and safety, employment equity and labor relations
• Delivery of Key Performance Indicators (KPIs) and quality control
• Maximize accuracy, productivity, and space utilization in the warehouse
• Ensure daily or weekly workload planning and volume forecasting routines are accomplished
• Qualifications/ Skills/Competencies/Experiences

    Matric

• Relevant Degree or Qualification
• 34 years of administration experience 
• 56 years Supervisory experience3 

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Role Outline

• Operations Administrator is responsible to carry out duties to agreed level of performance and contribute to the continuous improvement of administration processes. To ensure that all risks are identified and assessed by using recognized, formal and structured processes. To facilitate effective risk management, implement risk reduction measures and establish a SHE and Quality plan to achieve targets and objectives within a specific time frame. Identify legal and other requirements and establish a system for early detection of noncompliance. Responsible for all SHEQ functions, checklists and audits for the DC.

Key Responsibilities

• Functions and activities – general administration
• Machinery and equipment checks with site management
• Occupational Health & Hygiene inclusive of the battery bay
• Responsible for auditing of all the functions to ensure that the requirements are constantly met at the highest standard
• Coordinate functions and training with the Operations Controller and the Operations Manager
• Assist Operations, DC Manager/ Operations Controller when required
• Enforce compliance to statutory regulations
• To assist with the induction and training of all new employees
• To promote a positive health and safety culture
• Assist with daytoday Health and Safety issues
• Recording of PPE issues and monitoring their use
• All incidents/ accidents reported and recorded in accordance with company policy and legislation
• Proactive identification of all risks and appropriate action implemented immediately. All relevant parties informed
• KPI’s are being met
• Implement First Choice
• Participation on stock take preparation, planning and physical stock count

Qualifications/ Skills/Competencies/Experiences

• Matric
• Preference of 12 years’ experience/ knowledge in the industry
• Languages
• English

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  Administrator Operations

 Job Purpose:

• Administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies.

Key Tasks:

• Administer import/ export plans and processes to optimize service and performance
• Perform transactional operational tasks related to import/ export in adherence to regulations and internal procedures
• Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations
• Prepare calculations for duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations
• Draft, distribute and archive all required import/ export documents
• Check invoices and shipping documents to enhance accordance with federal regulations
• Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations
• Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations
• Administer IT systems related tasks to provide updated information on shipment
• Cooperate with internal functions such as customer service, product, sales, etc.
• Connect with overseas office to check and verify shipment information
• Resolve recurring issues, and suggest enhancements for import/ export work methods focusing on increasing effectiveness and efficiency
• Explain facts, policies and practices related to job area
• Support and interact primarily with colleagues of own sub-function
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge
• Individual contributor without direct responsibility for leading others

Skills:

• Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation
• Qualifications & Key Requirements:

Education Level

• Bachelor’s Degree or equivalent experience/qualification

Experience Level

•  Less than 2 years

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Job Purpose

• As an Operation Manager, you will participate in design and ensure implementation of import/ export strategy to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies

In this job, you will:

• Contribute to design import/ export strategy in line with business strategy and requirements, corporate guidelines and policies
• Prepare plans, organize and control import/ export operations to optimize service and performance
• Ensure transactional operations in the receiving area such as delivery arrangement, planning and follow-up of shipment
• Guide preparation, and handling of required import documents according to regulations and internal procedures
• Monitor shipment status in the import area, identify incidents and take actions for resolution of incidents
• Support customer service in the incident and exception management resolution
• Provide subject matter expertise for ad-hoc operational questions with regards to accounts which are being serviced
• Review proper implementation of customer before operations is starting regular business service
• Review supplier performance as against set targets, provide feedback and develop improvement plan, when required
• Develop and build relationships with key suppliers
• Collaborate with and build relations with other internal functions such as capacity management, OCC, sales, customer service, etc.
• Ensure achievement of high standards of operational quality throughout import/ export operations, data quality and support functions
• Participate to develop import/ export operations processes and procedures and ensure adherence to compliance/ quality standards
• Study issues, determine opportunities and introduce best practices and quality standardsfor import/ export focusing on increasing effectiveness and efficiency
• Influence others outside of own job area regarding policies, practices and procedures
• Develop strong, trusting relationships with business leaders across DHL
• Cooperate with and coordinate 3rd parties e.g. external service providers
• Advise customers and key stakeholders on processes, systems and tools
• Manage experienced professionals who exercise latitude and independence in assignments

You bring the following skills and qualifications:

• Bachelor’s degree
• More than 6 years of experience

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Job Purpose:

• Participate in design and ensure implementation of commercial/pricing strategy to understand customer needs, determine appropriate pricing for the business and enhance competitive position of the business offerings in line with business strategy, financial and operational objectives, Group guidelines and policies

Key Tasks:

• Contribute to defining commercial/pricing strategy including planning, key initiatives, systems, tools and budgets
• Ensure delivery and quality of proposal development and commercial/pricing programs to understand customer needs, determine appropriate commercial/pricing for the business and  enhance competitive position of the business offerings
• Support development of commercial/pricing strategies for a portfolio of products across targeted market segments to achieve targeted market positioning
• Ensure development of competitive and consistent commercial/pricing proposals and support annual pricing reviews
• Develop and implement commercial/pricing models, tools, systems and processes to ensure effective and value-driven pricing decision making and commercial/pricing management and  efficient responses to commercial/pricing requests
• Ensure the process for price setting, analysis and review of commercial/pricing requests to achieve highest quality standards and internal controls
• Lead analysis of profitability and rate levels for existing and potential business and commercial/pricing and provide management reports
• Provide expert advice and recommendations for commercial/pricing decisions
• Ensure documentation of price proposals and communication to relevant stakeholders according to standards
• Analyze and research market findings to interpret competitive landscape and identify target market position by geography, market segment, customer group, etc.
• Suggest and implement best in class pricing practices and knowledge sharing
• Implement short to mid-term commercial/pricing strategy for either a broad portfolio or specific products or services
• Manage experienced professionals who exercise latitude and independence in assignments

Skills:

• Price Setting, Pricing Strategy, Competitive Landscape, Profit, Financial Modeling, Reporting, Sales Forecasting, Customer Segmentation, Market Segmentation, Product Development Strategy, Product Development Life Cycle, DHL Business Knowledge, Business Processes, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation, Negotiation, People Management, Resourcing

Qualifications & Key Requirements:

Education Level

• Bachelor’s degree
• Experience Level
• More than 6 years

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Graduate: Consumer & Retail

Job Purpose:

• A diligent individual willing to take on new responsibilities and grow needed experience to apply for future endeavors. Someone to fulfill all allocated loading / offloading tasks as per delivery procedure.  To carry out instructions as allocated by the Team Leader and Managers.  To accurately fulfill all delivery instructions and tasks allocated.  To always maintain the integrity of the company.

Key Responsibilities

• Learn & adhere to clear understandings of the clients requirements               
• Build the knowledge & experience to ensure the correct use of equipment and to timeously report any defects                                                                                    
• To report and record any non-conformity with regards to customer merchandise                                                                                                                          
• To work within operating areas as determined by management and the needs of the business                                                                                           
• Qualifications & Experience
• Matric Certificate                                                                                 
• BCom/ Honors Degree in Supply Chain                                                                                  
•  The incumbent is a Company representative and must at all times conduct themselves accordingly                                                                     
• Excellent interpersonal skills                                                                         
• Ability to build relationships                                                             
• Good team player                                                                 
• Ability to work under pressure                                                                                                                                                                                                                                   
• DPDHL Core Competencies & Skills
• Maintains effective relationships with customers
• Develops and delivers high quality / innovative products, services or solutions
• Focuses on customer needs and gains their commitment
• Gains management / colleague support to meet customer needs
• Ensures strategies / plans are aligned and reflect other’s views
• Develops strategies / plans aligned to broader organizational strategy
• Communicates strategy
• Establishes clear, challenging and achievable objectives
• Aligns resources and the organization within own area of responsibility to achieve objectives
• Regularly reviews and communicates progress against objectives and adjusts as needed
• Champions continuous improvement and innovation
• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
• Provides employees, colleagues and business partners with candid and regular feedback
• Provides employees with development opportunities
• Supports employees with career opportunities
• Inspires others to develop themselves
• Conveys a clear sense of personal goals and values
• Actively seeks feedback to improve performance
• Develops new skills and modifies behaviors based on feedback
• Takes personal responsibility for career and development

Languages

• English - verbal and written.

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Graduate ( P&G Boksburg)

Job Purpose

• A diligent individual willing to take on new responsibilities and grow needed experience to apply for future endeavors. Someone to fulfill all allocated loading / offloading tasks as per delivery procedure.  To carry out instructions as allocated by the Team Leader and Managers.  To accurately fulfill all delivery instructions and tasks allocated.  To maintain the integrity of the company at all times.

Key areas of responsibility include:

• Learn & adhere to clear understandings of the clients requirements                                
• Build the knowledge & experience to ensure the correct use of equipment and to timeously report any defects                
• To report and record any non-conformity with regards to customer merchandise                                
• To work within operating areas as determined by management and the needs of the business                        
• When carrying out duties - adapt to following operating procedures and safe workin            
• DPDHL Core Competencies & Skills 
• Team player                                        
• Fulfillment of tasks to achieve KPI's                                        

Skills/Experience

• Admin skills                        
• Computer Literate                        
• Person should have a good understanding of quality as a key value                        
• Awareness of importance of security                        
• Operational knowledge and understanding of service delivery                        
• Ability to understand instructions and to accurately carry out instructions                         
• React to customers in a courteous and professional manner                         

Qualifications

• Matric Certificate                        
• Bcom/ Honours Degree in Supply Chain Management                        

Languages

• English verbal and written.

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DHL Global Forwarding has an opening for a Sector Head – Mining Sub-Saharan Africa in Johannesburg, South Africa. Join us in connecting people and improving lives!

• In this  Sector Head – Mining Sub-Saharan Africa Position

Sector Strategy & Market Growth

• Develop and implement the regional mining logistics strategy aligned with global business priorities.
• Identify key mining corridors and logistics opportunities in major mining markets (South Africa, Angola, Nigeria, DRC, Mozambique, Ghana, etc.).
• Anticipate industry trends, regulatory changes, and infrastructure developments impacting logistics operations.
• Business Development & Client Management
• Build strategic partnerships with mining companies, EPCs, and governments to position the company as a preferred logistics partner.
• Secure and manage large-scale, multi-country logistics contracts covering freight, warehousing, transport, and customs.
• Lead account planning and relationship management for top mining clients.

Operational Excellence

• Coordinate with country operations to deliver seamless, safe, and cost-effective supply chain services for the mining sector.
• Ensure alignment with global safety, sustainability, and compliance standards.
• Oversee logistics performance KPIs, network efficiency, and continuous improvement initiatives.
• Financial & Commercial Accountability
• Drive the mining sector P&L for Sub-Saharan Africa.
• Manage pricing strategy, cost structures, and profitability across service lines.
• Provide financial forecasts and business performance reporting to regional leadership.

People & Leadership

• Facilitate and mentor a cross-functional regional mining team.
• Foster collaboration between commercial, product, and project logistics units.
• Promote talent development, diversity, and local capacity building.

Now, here is what we need from you!

• Bachelor’s degree in Supply Chain, Business, Engineering, or Logistics (MBA preferred).
• 5 - 10 years of experience in mining logistics, industrial logistics, or project logistics in Africa.
• Proven record of leading sector growth and managing key client accounts.
• Deep understanding of mining operations, regional transport networks, and trade regulations.
• Strong stakeholder management and commercial negotiation skills.
• Experience working in a matrixed, multicultural, and global corporate environment.

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.