Job Vacancies at CFAO

Key Performance Areas:

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Leads the Employment Equity Committee and regional EE on selection and EE compliance.
• EE reporting, Planning, and submissions
• DIVCO reporting
• Custodian of Bench markings and latest trends in the industry
• Organizational departmental planning.
• Performance management and improvement systems
•  Partner with Managers and provide comprehensive and holistic HR service on all aspects of HR.
• Employment and compliance to regulatory concerns regarding employees.
• Employee on -boarding, development, needs assessment, and training.
• Policy development, amendments, and implementation
• Employee relations with all stakeholders
• Company-wide committee facilitation
• Compensation and benefits administration
• Employee health and safety, welfare, wellness programmes.
• Experience in B-BBEE compliance and Employment Equity.
• Ensure effective communication of HR policies and programs to management and staff.
• Employee services, counselling, and disciplinary assistance to management
• Development and Maintenance of the Human Capital Department
• Oversees and manages the work of reporting Human Capital staff.
• Encourages the ongoing development of the Human Capital staff.
• Develops and monitors an annual budget that includes Human Capital services, employee recognition, and community events support, company philanthropic giving, and benefits administration.
• Conducts a continuing study of all Human Capital policies, programs, and practices to keep management informed of new developments.
• Leads the development of department goals, objectives, and systems. Provides insights for Human Capital strategic planning.
• Establishes HR departmental measurements that support the accomplishment of the company's strategic goals.
• Manages the preparation and maintenance of such reports as are necessary to conduct the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Develops and administers programs, procedures, and guidelines to help align the workforce with the strategic goals of the company.
• Participates in management, and company staff meetings and attends other meetings and seminars.
• With the CEO, CFO, Head of HR, and community relations group, plans the company's philanthropic and charitable giving.

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Minimum Requirements:
To qualify for consideration, the following requirements are essential:

• Grade 12 qualification/equivalent.
• An accredited motor vehicle technical qualification at a recognized institution (MERSETA/similar)
• A fully completed motor trade apprenticeship (MERSETA).
• Minimum 5 years' Technician experience.
• Clean criminal record.
• Experience and training in the group manufacturer's range.
• A valid South African driver's license and own reliable transport.
• Verbal and written communication skills in English.

Job Specification:
The successful candidate will be responsible for the following:

• Ensure sufficient productive hours are sold compared to productive hours available.
• Ensure the preparation, service, and repairs of all vehicles within the workshop are done according to
  standard.
• Comply to and implement the correct safety procedures when executing a specific task or job.
• Use all required PPE equipment provided, including gloves, eye protection and safety shoes.
• Provide a diagnostic service for workshop vehicles (eg steering, brakes, transmission, drive train, fuel
  systems, electronic components etc.).
• Make use of modern diagnostic equipment to maximize effective vehicle service and to interpret findings.
• Diagnose faults by utilizing the recommended equipment.
• Service all required electronic equipment.
• Ensure all work on job cards are completed to specification and recorded accurately.
• Discuss and explain service details with customers as and when required.
• Achieve a continuous high performance work ethic of detail and deadline orientation.
• Ensure service comebacks are eliminated based on negligent work performed.
• Provide technical and/or non-technical assistance to the workshop staff.
• Coach and train Dealer Repair Shop Assistants/Apprentices.
• Attend qualified technical training, as and when required.
• Keep updated with Group-required web-based training and external courses.
• Attends general departmental meetings.
• Maintain good housekeeping.
• Ad hoc admin/other responsibilities as and when required.

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Profile request

• Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Promote service/maintenance programs.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.
• Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulations.
• Updates job knowledge by participating in educational opportunities

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Key Performance Areas (Essential Duties & Responsibilities)

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily.
• This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time.
• This position would also, apart from key performance areas stipulated below, be required to assist the supervisor / manager with other duties from time to time, as may be deemed necessary:
• Overall responsibility to schedule, plan and communicate LMI activity and technicians / mechanics service activity to relevant staff member(s) and customers; dispatching of LMI / to attend to load testing and dispatching of technicians to attend to breakdowns / services
• Ensuring all Assessment documents loaded
• Ensuring all ECSA payments done on time.
• Ensuring all equipment is tested yearly and have valid certificate
• Ensure all documents are filled as per ASEC
•  Facilitating customer complaints and queries; ensure it is followed through and communicate process / result to customer
• Ensuring that team achieves predetermined targets
• Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers
• Processing of Service Agreements (as and when required), processing of invoices, creating order numbers, updating of records on Kerridge system (ensuring that jobs are opened and closed as per company standards, accurate and timeous processing of invoices, generating order numbers for both internal and external customers, accurate and timeous processing of LMI, as well as technicians / mechanics time sheets, etc). Depending on the specific team the controller is placed in, various specific administrative tasks relating to invoices and managing service schedules might be added to this area of responsibility.
• Assisting product support foreman to keep service schedules within set parameters by proper planning and scheduling of technicians / mechanics to carry out services.
• Providing scheduled (monthly, weekly and daily) reports as requested by department manager, admin supervisor and / or product support engineer / foreman.
• General administrative duties (following up with customers for order numbers on abuse repairs, typing of quotations, filing, reports, etc.)

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MINIMUM QUALIFICATION

• Matric Certificate

PREFERRED QUALIFICATION

• Relevant Quality certification / technical qualification

EXPERIENCE

• At least 3 to 5  years relevant Quality Control experience , in a similar capacity in Automotive Manufacturing or Manufacturing

ESSENTIAL DUTIES AND RESPONSIBILITIES

•  Reporting on all quality inspections
•  Conduct visual inspection
•   Report and record non confirming products
•  Monitor and manage quarantine area
• Conduct random sampling in accordance with set requirements
• Warranty investigation claims
•  Reporting quality incidents and non-conformances
• Conduct process checks and advise the Team Leader of any defects
•  Participate in quality related activities as may be assigned from time to time
• Ensures compliance with Safety and standard work procedures
• Continuous improvement

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MINIMUM QUALIFICATION

• Qualified Millwright / Red Seal Qualification or Trade Test in all disciplines (N4 preferred qualification)

PREFERRED QUALIFICATION

EXPERIENCE

• Minimum of 5 years relevant experience in Automotive Manufacturing or manufacturing environment

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Inspecting and examining equipment and/or machinery to detect and investigate irregularities and malfunctions
•  Installing, aligning, commissioning, repairing, diagnosing, inspecting and dismantling and moving stationary machinery and mechanical equipment
•  Operating machine tools to manufacture parts required during the overhaul, maintenance and set up of machinery and/or equipment
•  Adjusting machinery and/or equipment and/or repairing or replacing of defective parts
• Aligning and testing equipment and/or machinery to ensure optimal performance
•  Performs planned and preventative maintenance
•  Machine and/or equipment cleaning and lubricating.
•   Resolve machine breakdowns, identification of faults, repair or replace defective parts with minimal downtime
•  Continuous improvement to improve machine and/or equipment performance
•  Ensures risk assessments are available, read and understood for each activity undertaken
•  Ensure Health, safety and environmental standards are adhered to
•  Align and calibrate machinery and equipment parts as required for safe and efficient operation.
• Testing of units to evaluate operational operation.
•  Report writing and overall feedback on plant equipment.
•  Day by day tracking of machine problems
• Weekly tracking of plant facilities. (Air, water and electricity)

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Profile

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance areas satisfactorily.
• This list of key performance areas a summary of critical outcomes and is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Maintaining and servicing of batteries, battery chargers and related equipment, systems and products to specified standards and according to set procedures by delivering quality service / maintenance
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintain batteries and chargers and operational data / history by updating and timeously communicating information that must go on record.
• Promote service / maintenance programs.
• Obtain correct battery readings in order to diagnose problems and maintain the life cycle of the batteries.
• Ensure warranty of battery and charger is in line with OEM.
• Perform standby duties and work extended hours when required.
• Communication held to highest standards
• Ensure OHSACT requirements are met in all actions
• Ensure training requirements met

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Profile

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Maintains as well as repairs hydraulic systems of machinery plus equipment, like robots, applying knowledge of hydraulics and mechanics using hand tools
• Observes and listens to operating machinery to detect malfunctions
• Visually inspects hydraulic lines components to detect leaks, damage and additionally wear
• Reads pressure gauges to detect abnormal oil pressure smells to detect overheated oil
• Depresses buttons switches to turn off machinery
• Turns valve to release pressure from hydraulic system as well as disconnects hydraulic supply return lines, using hand tools
• Removes replaces defective accumulator, using hand tools
• Connects charging assembly to accumulator fills accumulator bladder with nitrogen gas to recharge accumulator, following manufacturers specifications
• Replaces worn or damaged hydraulic components, like oil lines, fittings, cylinders, servo-valves, pressure release valves, gaskets, and seals, using hand tools
• Disassembles hydraulic system as well as removes plus replaces defective actuator, pump bearings, and pump motor, using hand tools hoist
• Observes operation of machinery equipment to verify repair
• Performs routine maintenance, like changing filters, following schedule, using hand tools
• May observe readout on display screen of robot controller to define nature of system malfunction
• May disassemble defective hydraulic components, like pumps as well as accumulator, at workbench rebuilds or repairs components
• May install hydraulic oil lines on new machinery equipment.
• Servicing and repair of our range of equipment to specified standards and according to set procedures by delivering quality service / maintenance.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Record equipment maintenance data and operational data / history by updating and timeously communication information that must go on record.
• Promote service / maintenance programs.

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Required profile:

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time.
• This position would also, apart from key performance areas stipulated below, be required to assist the supervisor / manager with other duties from time to time, as may be deemed necessary:
• Overall responsibility to schedule, plan and communicate to technician's service activity to relevant staff member(s) and customers; dispatching of technicians to attend to breakdowns, services, load test, PDI, rebuild, engineering, booking of all jobs on mobile tech.
• Facilitating customer calls, complaints and queries; ensure it is followed through and communicate process / result to customers.
• Plan & arrange for machines to come to the workshop, assign technician, follow through until machine is delivered.
• Compiling of sustainability report – monthly
• Invoicing completed jobs within 3 working days (ensuring that jobs are opened and closed as per company standards, accurate and timeous)
• Ensuring technicians achieve labor recovery = >80%
• Submission of weekly CSI report
• Ensuring that the team achieves predetermined targets.
• Foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to customers.
• Processing of Service, Maintenance Agreements (as and when required), updating of records on Kerridge system. Depending on the specific team the controller is placed in, various specific administrative tasks relating to invoices and managing service schedules might be added to this area of ​​responsibility.
• Assisting product support engineer / foreman to keep service schedules within set parameters by proper planning and scheduling of technicians / mechanics to carry out services.
• Providing scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager and/or product support engineer/foreman.
• Processing of creditors invoices, creating order numbers
• Submitting of tax invoices and job cards to customers for chargeable & maintenance work
• Preparing quotations, submitting, following up with the customers and submitting to Product support to follow up on order numbers. 
• Resolve debtors' queries and follow through until resolved.
• Resolve creditors queries and follow through until resolved.

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Profile

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance area satisfactorily. This list of key performance areas is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:
• Overall responsibility is to ensure administrative tasks related to all documentation of the debtors and ensure that business operations/documents are completed correctly and timeously: accurate preparation of all finance documentation and timeous submission thereof to debtors, managing, analysis of, distribution of invoices and statements, allocating payments, reconciling, reporting and collection of all debtor’s accounts.
• Overall responsibility to ensure all administrative functions regarding debt collection and debtors reconciliations are in place, assisting with queries and facilitating the resolving of all debtors’ queries, preparing files for legal, including the control and maintenance of customers’ accounts
• Overall responsibility to accurately and timeously prepare and distribute scheduled (monthly, weekly and daily) and ad-hoc reports as might be requested by department manager and / or national, e.g. weekly reports on outstanding/overdue accounts, stop supply, etc.
• Facilitating debtors’ complaints and queries; foster and maintain dedication to service excellence in every aspect of work carried out; ensure timeous feedback / communication to debtors.
• Ensure that all aspects relating to debtors, function as an efficient resource for the company by continuously evaluating and monitoring quality and accuracy of work, ensure effective inter-departmental and internal communication.

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Required profile:

• To perform this job successfully, the appointed individual must be able to perform each essential duty / key performance areas satisfactorily. This list of key performance areas a summary of critical outcomes and is not exhaustive and may be changed / supplemented to accommodate business needs from time to time:

Strategic and Operational Management:

• Develop the CAD/CAM Equipment SHEQ strategy. Develop and deliver effective SHEQ strategic plan for CFAO Equipment in line with group strategies relating to environmental, health and safety, carbon footprint, renewable energy, waste management and recycling).
• Drive, communicate and coordinate the implementation of the SHEQ strategy and SHEQ programs across CFAO Equipment branches and sites.
• Develop and execute the SHEQ Improvement Plan aligned to CFAO Equipment SHEQ strategy and CFAO SA Roadmap.
• Develop and drive an environmental strategy that includes carbon neutral initiatives to ensure corporate sustainable development.
• Provide active and thought leadership and support for SHEQ initiatives, programs and best practices.
• Manage the day-to-day SHEQ function within the CFAO Equipment.
• Support, advise and monitor the SHEQ performance of the CFAO Equipment.
• Complete regular reporting to identify trends and opportunities for improvements.
• Identify and lead continuous improvement by managing risks, emergency processes, preparedness and responses.
• Implement recommendations from CFAO SA and CFAO Group in relation to fire prevention measures.
• Lead SHEQ processes to achieve set goals and meet them proactively while preventing accidents.
• Develop Service Level Agreements with internal customers and ensure delivery against contracted targets.
• Improve SHEQ function for optimization, efficiency and value creation using advanced technological platforms.
• Compile SHEQ reports including sustainability reporting and provide regular reporting to the Managing Director.
• Drive the ANZEN and Zero Harm initiatives at branches and sites.
• Promote a safety culture and lead the SHEQ team across CFAO Equipment.
• Manage and lead change to ensure business continuity that will minimize disruption to business activities.
• Analyze SHEQ data and identify trends to provide regular reporting and opportunities for improvements.
• Identify and guide the company to prevent any potential contravention of regulations or compliance and build awareness of it.
• Report and make recommendations regarding CFAO Equipment facilities and security improvements and related strategies.
• Ensure contractor compliance in respect of all SHEQ matters.