Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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Description
- We are looking for a dedicated and energetic Product Consultant to join our team. In this role, you will be the face of our brand within assigned stores, ensuring our products are perfectly presented and that every customer receives expert advice. Your goal is to combine sales expertise with top-tier service to create an exceptional in-store experience.
What You Will Do
- In-Store Excellence: Take full ownership of your assigned stores, managing "shelf health" to ensure products are stocked, priced correctly, and look great.
- Drive Sales: Use your sales acumen to "drive sell-out," proactively engaging customers to meet and exceed sales targets.
- Promotional Lead: Flawlessly implement in-store promotions and marketing strategies to capture customer attention.
- Expert Advice: Serve as a product expert, providing high-quality service and building lasting relationships with customers.
- Administration: Efficiently manage store reporting, stock tracking, and general administrative tasks.
Requirements
- Experience: 2–3 years of experience in Sales (Retail or Field Sales preferred).
- Education: Matric or equivalent
- Skills: A strong understanding of marketing principles and excellent MS Office skills.
- Communication: A friendly, professional communicator who thrives on interacting with people.
go to method of application »
Description
- We are looking for a dedicated and energetic Product Consultant to join our team. In this role, you will be the face of our brand within assigned stores, ensuring our products are perfectly presented and that every customer receives expert advice. Your goal is to combine sales expertise with top-tier service to create an exceptional in-store experience.
What You Will Do
- In-Store Excellence: Take full ownership of your assigned stores, managing "shelf health" to ensure products are stocked, priced correctly, and look great.
- Drive Sales: Use your sales acumen to "drive sell-out," proactively engaging customers to meet and exceed sales targets.
- Promotional Lead: Flawlessly implement in-store promotions and marketing strategies to capture customer attention.
- Expert Advice: Serve as a product expert, providing high-quality service and building lasting relationships with customers.
- Administration: Efficiently manage store reporting, stock tracking, and general administrative tasks.
Requirements
- Experience: 2–3 years of experience in Sales (Retail or Field Sales preferred).
- Education: Matric or equivalent
- Skills: A strong understanding of marketing principles and excellent MS Office skills.
- Communication: A friendly, professional communicator who thrives on interacting with people.
go to method of application »
Description
- Are you passionate about fostering a positive workplace culture and supporting the growth and development of employees? We're looking for a dynamic individual to join our team as a People Coordinator: L&D!
As a People Coordinator L&D, you will play a pivotal role in various aspects of human resources, including but not limited to:
- Teamwork And Self-Management
- Timely, Accurate, Relevant Reporting
- Group Training Administration
- Daily Operations
- Communication
Requirements
What are we looking for?
To qualify for this role, you should
- Have 2-3 years' Human Resources experience in retail/FMCG
- HR degree/diploma at NQF level 5
- Good understanding of labour laws
- Have strong ethical standards
- Have outstanding organizational and time-management skills
- Possess good leadership skills
- Have creativity and innovation
- Be a problem-solver
- Good communication skills (written & verbal)
What’s in it for you?
- Competitive benefits package
- Opportunity to work remotely
- A dynamic team culture
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Description
- Effective execution of point of purchase|- Point of purchase documents as per unit specifications - Sales report from store
- Effective sales management|- Score cards - Formal and informal feedback
- Effective management of shelf health|- Store files used accordingly to requirements - Shelf displays according to requirements - Aligned forward share vs. market share - Out of stock levels at required levels
- Effective administration|- Personal Register up to date via feedback platform (e.g. IVR/Grapevine/Field Comms/Manual) - Stocking files up to date and accurate - Deadlines are met
- Customer service and satisfaction|- Timeous customer feedback and problem resolution within agreed time frame
- Effective Self Management|- Performance Appraisals - 360 reviews - Formal and informal feedback
Requirements
- Sales / Marketing Diploma would be an advantage
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Description
- Drive a significant reduction in Albany bread returns in the Western Cape to below the 2% target by leveraging deep category expertise, advanced data analytics, and operational optimisation strategies.
Key Responsibilities:
Data Analysis & Strategic Prioritisation
- Apply the 80/20 principle to identify high-return stores and prioritise interventions.
- Develop and maintain heatmaps to target red and amber stores for corrective action.
- Analyse SKU-level performance (white, brown, specialty loaves, rolls, GI ranges) to identify high-return SKUs and optimise assortment.
- Implement risk-based caps and SKU freezes where necessary.
- Maintain a daily Store Order Decision Log to track adjustments and outcomes.
- Map store radius, clusters, and travel routes to design an efficient visitation model.
- Determine visit frequency based on store risk tiers.
- Prepare and cascade weekly insights across the value chain, highlighting root causes, quick wins, and long-term opportunities.
Requirements
- Own car and valid driver’s licence; extensive travel across the Western Cape required.
- 3–5 years’ experience in FMCG retail or operations, ideally within the bakery or bread category.
- Strong understanding of bread shelf-life, rotation standards, and category drivers of waste and shrinkage.
- Advanced analytical skills (Excel, Power BI).
- Excellent communication and stakeholder engagement capabilities.
- Project management experience is advantageous.
Core Competencies
- Analytical and data-driven mindset.
- Strong field execution and operational optimisation skills.
- Resilient, hands-on, and able to perform under pressure.
- Influential communicator with relationship-building ability.
- Detail-oriented with strong follow-through.
- Passionate about bread freshness and quality standards.
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Description
- Training Implementation |
- Facilitation of Training Sessions|
- Training Delivery |
- Training Evaluation and Effectiveness |
Requirements
- 2-3 years’ field marketing experience ||Essential / Minimum|0-5 years|
- Diploma/NQF level 5
- Communication skills (verbal & written)
- Time management
- Planning & organising skills
- Customer service skills
- Client service skills
- Interpersonal skills
- Attention to detail
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Description
- Drive Actions to Completion |
- Operational Excellence and Client Satisfaction |
- Value and Cost saving|
- Analysis and Reporting |
Requirements
- 4-5 Years’ experience in Information Technology. 3 years’ experience in customer data analysis and modelling within customer /retail and manufacturing environment||Essential / Minimum|0-5 years|
- Diploma or Degree/NQF level 6 or 7
- Information Systems
- Business intelligence management
- Resilience & stress management
- Computer literacy - Qlikview/Power BI/self-service Models
- Computer literacy - SQL Server Analytical Services (SSAS) and SQL
- Presentation skills
- Information architecture
- Impact & influence
- Data manipulation and analysis techniques
- Data interpretation
- Data governance
- Attention to detail
- Communication skills (verbal & written)
- Computer literacy - MS office excel
go to method of application »
Description
KEY RESPONSIBILITIES:
Store Placement:
- Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.
Policy Adherence:
- Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.
Weekly Meetings:
- Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.
Weekend Activations:
- Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.
Execution Excellence:
- Secure the #1 position in store for all executions, ensuring optimal visibility and prominence of HP products.
Price Ticket Maintenance:
- Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.
Merchandising Execution:
- Execute in-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.
Relationship Building:
- Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.
Professionalism:
Adhere to a dress code supplied by HP, always presenting a professional and polished image.
Demonstrations and Engagement:
- Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.
Hygiene and Maintenance:
- Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.
Event Support:
- Provide support to retailers when HP Brand is involved with store-related events or activities, contributing to the success of promotional initiatives.
Requirements
QUALIFICATIONS AND SKILLS:
- High school diploma or equivalent required; additional education or training in sales or marketing preferred.
- Previous experience in retail sales, customer service, or brand promotion preferred.
- Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
- Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
- Detail-oriented with a focus on execution excellence.
- Ability to work independently and manage time effectively in a fast-paced retail environment.
ATTRIBUTES:
- Enthusiastic and outgoing with a passion for customer engagement.
- Professional demeanour with a commitment to representing the HP brand with integrity.
- Adaptability and flexibility to work weekends and accommodate changing schedules.
- Team player with a collaborative mindset and willingness to support team objectives
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Description
- Manage Promotional Activity|
- Pro-Active Operational Excellence|
- Teamwork and Self-Management|
- People Management |
- Efficient Achievement of Targets|
- Monitor New Innovations|
- Business Insights and Execution|
- Control Expenses|
- Stakeholder Engagement|
- Achieve POP Objectives|
Requirements
- 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7
- Code 8 Driver’s license
- Sales management skills
- Decision making skills
- Communication (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
go to method of application »
Description
- We are looking for a dedicated and energetic Product Consultant to join our team. In this role, you will be the face of our brand within assigned stores, ensuring our products are perfectly presented and that every customer receives expert advice. Your goal is to combine sales expertise with top-tier service to create an exceptional in-store experience.
What You Will Do
- In-Store Excellence: Take full ownership of your assigned stores, managing "shelf health" to ensure products are stocked, priced correctly, and look great.
- Drive Sales: Use your sales acumen to "drive sell-out," proactively engaging customers to meet and exceed sales targets.
- Promotional Lead: Flawlessly implement in-store promotions and marketing strategies to capture customer attention.
- Expert Advice: Serve as a product expert, providing high-quality service and building lasting relationships with customers.
- Administration: Efficiently manage store reporting, stock tracking, and general administrative tasks.
Requirements
- Experience: 2–3 years of experience in Sales (Retail or Field Sales preferred).
- Education: Matric or a Diploma or NQF Level 5 qualification.
- Skills: A strong understanding of marketing principles and excellent MS Office skills.
- Communication: A friendly, professional communicator who thrives on interacting with people.
go to method of application »
Description
- We are looking for a dedicated and energetic Product Consultant to join our team. In this role, you will be the face of our brand within assigned stores, ensuring our products are perfectly presented and that every customer receives expert advice. Your goal is to combine sales expertise with top-tier service to create an exceptional in-store experience.
What You Will Do
- In-Store Excellence: Take full ownership of your assigned stores, managing "shelf health" to ensure products are stocked, priced correctly, and look great.
- Drive Sales: Use your sales acumen to "drive sell-out," proactively engaging customers to meet and exceed sales targets.
- Promotional Lead: Flawlessly implement in-store promotions and marketing strategies to capture customer attention.
- Expert Advice: Serve as a product expert, providing high-quality service and building lasting relationships with customers.
- Administration: Efficiently manage store reporting, stock tracking, and general administrative tasks.
Requirements
- Experience: 2–3 years of experience in Sales (Retail or Field Sales preferred).
- Education: Matric or a Diploma or NQF Level 5 qualification.
- Skills: A strong understanding of marketing principles and excellent MS Office skills.
- Communication: A friendly, professional communicator who thrives on interacting with people.
go to method of application »
Description
Job Summary:
- To manage operational efficiencies and achieve client / customer objectives in areas of responsibility.
Key Responsibilities and Deliverables:
Achievement of sales targets
- Identify sales targets per channel per month and draw up quarterly project plan as to how these targets will be achieved
- Manage and track implementation of project plan (revising the plan based on client feedback as required)
- Liaise with buyers to achieve targets
- Provide feedback to clients
- Manage Promotional Activities
- Manage new innovations
- Manage out-of-stocks
- Manage Forward Share
- Minimise credit notes
Effective operational management
- Ensure adherence to call cycle
- Ensure effective time management when visiting stores (appropriate to store profile)
- Ensure stock availability
- Ensure shelf health (including stock-on-shelf; PI labels; removal of damaged and expired stock, as well as general hygiene of shelf)
- Adhere to specific Returns Management policies (per client)
- Implement promotional schedules
- Ensure a good working relationship between field staff and store management
- Update Strike Action Plan (biannually)
Effective people management
- Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
- Recruitment
- Induction
- Development
- Remuneration and Rewards
- Performance Management
- Career path and succession planning
- On-the-job training, coaching & mentoring
- Staff wellbeing
- Manage Employment Equity targets
- Ensure appropriate levels of management and accountability
- Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
- Ensure effective knowledge sharing
Effective budget and financial management (as required by Business Unit)
- Compile annual budget (per Business Unit) using previous business unit financial performance information
- Submit budget to relevant manager for review and sign-off
- Analyze monthly departmental budgeting and accounting reports and identify and control variances
- Take appropriate action to ensure adherence to expense budgets
- Prepare and compile budget reports (monthly)
- Continually seek new ways to improve efficiencies and decrease expenditure
- Ensure compliance to relevant policies and procedures
- Proactively seek to identify and manage risk
- Release / authorize orders
Effective knowledge sharing (including management of field intelligence)
- Be alert to competitor activity and potential tenders
- Compile Field Intelligence reports and submit to BU Manager
- Update clients on competitor activity
- Ensure effective communication of information to Field Force
Effective client and customer relationship management
- Proactively build relationships with clients and customers and ensure they are kept informed
- Ensure prompt problem solving
Effective administration and asset management
- Ensure accurate salary input and monitor and control expense claims
- Ensure scorecard compliance
- Ensure effective management appraisals (C BAND and up)
- Ensure effective leave management and administration
- Conduct HR audits
- Conduct Financial audits
- Check and monitor assets and ensure updated asset register (monthly)
- Conduct disciplinary hearings as required
- In the regions, ensure office hygiene and equipment are maintained
Effective teamwork and self-management
- Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
- Apply knowledge of the organizational systems, structures, policies and procedures to achieve results
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Provide appropriate resolution for tasks or deadlines not met
- Support and drive the business’ core values
- Maintain a positive attitude
- Respond openly to feedback
- Take ownership for driving own career development
Key Competencies
- Transformative leadership
- Judgement & decision making
- Emotional maturity
- Coaching & development of others
- Team leadership
- Impact & influence
- Critical thinking
- Organisational awareness
- Analysis & problem solving
- Establishing networks
- Industry & business awareness
- Service excellence
Requirements
- Diploma/Degree at NQF level 7
- 7-8 Years relevant experience in FMCG industry or sales environment
- Based in Pietermaritzburg
- Area to manage - Pinetown to Piet Retief/Vryheid
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Description
- Drive Actions to Completion |
- Operational Excellence and Client Satisfaction |
- Value and Cost saving|
- Analysis and Reporting |
Requirements
- 4-5 Years’ experience in Information Technology. 3 years’ experience in customer data analysis and modelling within customer /retail and manufacturing environment||Essential / Minimum|0-5 years|
- Diploma or Degree/NQF level 6 or 7
- Information Systems
- Business intelligence management
- Resilience & stress management
- Computer literacy - Qlikview/Power BI/self-service Models
- Computer literacy - SQL Server Analytical Services (SSAS) and SQL
- Presentation skills
- Information architecture
- Impact & influence
- Data manipulation and analysis techniques
- Data interpretation
- Data governance
- Attention to detail
- Communication skills (verbal & written)
- Computer literacy - MS office excel
go to method of application »
Description
- Pro-Active Operational Excellence|
- Business Insights and Execution|
- Teamwork and Self-Management|
- Stakeholder Engagement|
- People Management|
- Manage Promotional Activity|
- Achieve POP Objectives|
- Monitor New Innovations|
- Efficient Achievement of Targets|
- Control Expenses|
Requirements
- 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma at NQF level 5
- Code 8 Driver’s license
- Communication skills (verbal & written)
- Analysis & problem solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership skills
- Planning & organising
- Negotiation skills
- Sales management skills
- Decision making skills
go to method of application »
Description
- Sales and Communication Management |
- Customer Service|
- Key Manage Technology|
- Promotional Activity |
- Achieve POP objectives and Targets |
- Operational Excellence|
- Stakeholder engagement|
Requirements
- 2-3 years’ sales experience in Petroleum environment
- Diploma/NQF level 5 Driver’s license (Code 8)
- Communication skills (verbal & written)
- Problem-solving
- Analytical skills
- Computer literacy
- Business acumen
- Attention to detail
- Pro-active thinking
- Leadership skills
- Organizing skills
- Negotiation skills
- Selling skills
- Decision making skills
- Industrial relations knowledge
go to method of application »
Description
- Sales and Communication Management |
- Customer Service|
- Key Manage Technology|
- Promotional Activity |
- Achieve POP objectives and Targets |
- Operational Excellence|
- Stakeholder engagement|
Requirements
- 2-3 years’ sales experience in Petroleum environment
- Diploma/NQF level 5 Driver’s license (Code 8)
- Communication skills (verbal & written)
- Problem-solving
- Analytical skills
- Computer literacy
- Business acumen
- Attention to detail
- Pro-active thinking
- Leadership skills
- Organizing skills
- Negotiation skills
- Selling skills
- Decision making skills
- Industrial relations knowledge
go to method of application »
Description
- Sales and Communication Management |
- Customer Service|
- Key Manage Technology|
- Promotional Activity |
- Achieve POP objectives and Targets |
- Operational Excellence|
- Stakeholder engagement|
Requirements
- 2-3 years’ sales experience in Petroleum environment
- Diploma/NQF level 5 Driver’s license (Code 8)
- Communication skills (verbal & written)
- Problem-solving
- Analytical skills
- Computer literacy
- Business acumen
- Attention to detail
- Pro-active thinking
- Leadership skills
- Organizing skills
- Negotiation skills
- Selling skills
- Decision making skills
- Industrial relations knowledge
go to method of application »
Description
- Customer Satisfaction and Service|
- In-store Sales and Marketing|
- Administration|
Requirements
- 2-3 years’ experience in Sales||Essential / Minimum|0-5 years|
- Minimum two years experience in sales
- Diploma/NQF level 5
- Driver’s license
- Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy – MS office suite
Method of Application
Use the link(s) below to apply on company website.
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