Job Vacancies at eMedia Investments

Specific Tasks and Outcomes

Technical Support  

• Providing technical support during live broadcasts.
• Providing technical line-ups,testing, and routing of all incoming live satellite and fibre feeds.
• Assisting SNG/ENG crews with repairs and maintenance of their equipment.
• Providing first line support to all operational personnel.
• Assisting in diagnosing and correcting faults finding down to component level.
• Assisting in the installation and commissioning of new equipment.
• Ensuring drawings and documentation are up to date if future installation changes occur.

Preventative Maintenance

• Performing preventative maintenance per published schedule.
• Completing routine system checks as per published schedule.
• Identifying possible breakdown points and develop preventative plans to minimize down time.
• Investigating and submitting fault finding report during breakdowns to prevent future downtime.
• Investigating escalated incidents to responsible service owners and seek resolution.
• Facilitating recovery following resolution of incidents.   

Requirements

• A National Senior Certificate
• A National Diploma in Engineering and/or Computer Systems
• A minimum of 3 years experience in Broadcast Engineering

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Credit Control:

• Complete the billing process across all platforms
• Capture data into accounts receivable
• Collections across all platforms
• Set up account headers on BTS for new accounts across all platforms.
• Email and distribute invoices and statements to all Agencies and advertisers.
• Collections must be in line with client’s payment terms i.e 30 days or 45 days from date of statement.
• Resolve account queries across all platforms.
• Recons to be captured on excel on a monthly basis.
• Banking on excel must be updated on a daily basis.
• Capturing of payments and allocations on Sage
• Sales targets and actuals to completed on Excel daily basis.
• Capturing of debit and credit notes on BTS
• Month end reports to be saved in the correct files for balancing and closing off the period for the month. 

Requirements

Qualifications

• National Senior Certificate - Essential
• Diploma / Advanced Certificate in Credit Management - Essential 

Experience

• 3 years in Credit Control - Essential

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Talent Acquisition

• Championing and supporting the end-to-end Talent Acquisition experience.
• Liaising with Line Managers to update and/or design of Job Profiles.
• Advertising vacancies on the Applicant Tracking System.
• Facilitating the shortlisting of candidates in line with the minimum requirements of the vacancy.
• Facilitating and arranging interviews with the shortlisted candidates.
• Ensuring that interview guides are drafted, and questions are selected from the agreed upon list of competency-based questions.
• Ensuring that Line Managers are adequately prepared for the interview and selection process.
• Liaising with and facilitating background, qualification, criminal and reference checks with MIE and/or any other service provider.
• Ensuring that the entire Talent Acquisition experience is completed within the agreed upon turnaround time of two months.

Employee Relations

• Facilitation of all employee relations services including performance and disciplinary hearings and the representation at the Commission for Conciliation Mediation and Arbitration (CCMA).
• Facilitating Section 189 Consultations relating to operational requirements for restructures, efficiencies, and cost containment.
• Ensure the Company’s Human Resource practices comply with labour legislation and the terms of its broadcasting conditions.

Support

• Driving the full generalist basket of deliverables (including Performance Management; Talent Acquisition; Employee Relations; Organisational Design; Organisational Effectiveness; and Employment Equity) ensuring operational excellence.
• Remaining apprised of all relevant and applicable amendments to labour legislation, providing an analysis of potential impact on the business and recommendation how to adapt policies and practices accordingly.
• Maintaining and updating all HR policies and procedures, ensuring the enforcement and adherence of these policies and procedures by advising and monitoring implementation.
• Managing all workplace/stakeholder relationships by consulting and advising stakeholders regarding legislation, policies, procedures, and best practice.
• Providing support to management and staff in managing performance and facilitate the implementation of the performance improvement process (PIP) to resolve any identified performance problems. 

Stakeholder Relationships

• Building, supporting and maintaining interpersonal and team relationships to ensure stable working environment and achievement of team objectives.
• Fielding employee and line manager queries and directing to the appropriate team member

Requirements

• A National Diploma in Human Resources or a Bachelor's Degree in Human Resources; and
• A minimum of 5 years experience in the capacity of HR Business Partner / HR Generalist;