Job Vacancies at Momentum Metropolitan Holdings Limited

Role Purpose    

• Design, develop, implement, and support technological solutions to meet business requirements in accordance with specifications.

Requirements    
Experience and Qualifications

• At least 3 years of full-time software development experience.
• Relevant IT Qualification.

Duties & Responsibilities    
Responsibilities and work outputs

• Produce code that is easily maintainable.
• Produce code that adheres to functional and technical specifications.
• Adhere to technical standards. • Produce code that is well documented.
• Consume secured REST API's.
• Adhere to architecture principles and policies.
• Contribute in design sessions.
• Analyse impact of proposed changes to programs and provide estimates.
• Assist other developers.
• Perform quality assurance checks / code reviews.
• Contribute to the establishment of best practice standards.
• Prepare technical specifications.
• Perform unit and system testing.
• Ensure audit, security and access control requirements are adhered to.
• Adhere to deadlines.
• Participate in all scrum ceremonies

Additional Information

Languages:

• Java
• SQL
• Scripting languages

Frameworks and specs:

• Java EE 7+
• OAuth 2.0
• REST
• SOAP
• Microservice architectures
• Docker/Kubernetes
• JSF (bonus)
• Angular 2+ (bonus)

Other:

• Cloud services
• RDBMS
• Document databases
• Basic networking
• ELK stack
• CI/CD pipelines

Methodologies:

• Scrum

Competencies    
Business Acumen

• Ability to understand the business, channel and user experience strategy. Provide design direction to best meet customer and business goals.

Customer/ Stakeholder Commitment

• Anticipates, meets and exceeds customers and stakeholders' expectations. Has a high operational accountability and directly influences customer service through design.

Drive for Results

• Requires good time-management skills and the ability to work under pressure.

Leads Change and Innovation

• Challenge the status quo, does what is right for the business and the customer, and encourage continuous improvement and innovation.

Team player

• Create and maintain an open, positive working environment.

Collaboration

• Team spirit; strong communication skills to collaborate with various stakeholders.

Self-awareness and insight

• Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure.

Diversity and Inclusiveness

• Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Closing Date    
2023/03/31

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Role Purpose    

• Manage and motivate a team of Financial Advisors to deliver an excellent client experience and support the achievement of Metropolitan Channel sales targets.

Requirements    
Qualifications

• Matric or equivalent NQF Level 4 qualification
• FAIS Representative Regulatory Exam Level 5 passed
• 120 credit FAIS recognised qualification

Experience

• 3-5 years’ working experience in the insurance industry environment
• A Minimum of 2 years managerial experience in overseeing the rendering of financial advice to fulfil the duties of a compliant key individual and be registered with the FSP
• Class of Business 3 and 7 (Preferable

Skills and Knowledge

• Relationship building
• Networking
• Good communication
• Computer Literacy  
• Financial services industry (relevant legislation, product and process knowledge, Class of Business knowledge
• People Management

Other requirements

• Driver’s license and own vehicle

Duties & Responsibilities    
INTERNAL PROCESS

• Managing a team of Financial Advisors
• Develop plans to achieve sales targets in line with client centric practices.
• Manage the adherence to operational processes, policies, and legislative requirements.
• Develop action plans and initiatives to drive sales, motivate team and improve performance.
• Communicate and implement approved team targets within area of responsibility.
• Implement action plans to achieve sales targets and business goals.
• Effectively manage all day-to-day team activities and escalations.
• Collaborate with Quality Assurance and Performance Coaches to guide and coach team to increase productivity, compliance, and quality of calls.
• Regularly assess team members’ performance against targets and implement actions to increase performance.
• Assess service delivery based on engagements with business stakeholders and relevant analytics and implement plans for improvement.
• Maintain effective and efficient record keeping on the relevant system.
• Conduct regular engagement with team members to cascade information and team objectives.
• Cultivate and manage working relationships with a variety of stakeholders.
• Analyse, identify trends and report on team performance and productivity.
• Implement effective staffing and scheduling models for guaranteed coverage at the lowest possible costs.
• Implement measures to address non-performance within the team.
• Identify operational efficiencies and make recommendations for improvement.

CLIENT

• Drive client service delivery goal achievement in line with predefined standards to ensure that clients receive appropriate advice and after sales service.
• Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.
• Provide regular reports on delivery of services.
• Provide authoritative, expertise and advice to clients and stakeholders.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provide exceptional client service.

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment, and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and Momentum Metropolitan values.
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends, and ideas are actively shared between team members.
• Support effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training, and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved. Encourage innovation, change agility and collaboration within the team.

FINANCE

• Give input into the budget for area and implementation of financial regulations.
• Implement and provide feedback on the effectiveness of financial policy, practice and procedures preventing illegal, unethical or improper conduct.
• Implement risk management, governance, and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

Competencies    

• Business Acumen
• Client/ Stakeholder Commitment
• Drive for Results
• Leads Change and Innovation
• Motivating and Inspiring Team
• Impact and Influence
• Collaboration
• Self-Awareness and Insight

Closing Date    
2023/03/03

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Role Purpose    

• Development and implementation of Guardrisk’s strategic initiatives and overall management of the Broker and Binder relationships within the GGI division.

Requirements    

• Relevant tertiary qualification in line with insurance industry
• FAIS compliant
• At least 10 -15 years experience in the non life insurance industry
• A good understanding of the insurance industry, particularly (claims, reinsurance, underwriting, insurance accounting and financial principles)
• Ability to operate both independently as well as play an important role in the GGI division and the greater Guardrisk group 

Duties & Responsibilities    

• Development and implementation of Guardrisk’s strategic initiatives, including but not limited to new and existing business development and servicing of the Broker binders and outsource partnerships
• Overall management of broker relationships with key focus on binder and outsource agreements
• Ensuring compliance with the terms and conditions of various binders and outsource partnerships with specific focus on underwriting, reinsurance and claims
• Maintaining key relationships with broker binder and outsource partners
• Ensure strategic alignment between binder brokers and Guardrisk
• Compiling and drafting of various management reports
• Compiling and management of audit findings
• Stakeholder engagements within various internal and external divisions and partners
• Management of the profitability of the broker binder and outsource partnerships
• Ongoing monitoring, identifying problem areas and ensuring corrective actions are implemented to ensure effective portfolio management
• Driving sustainable growth within expected budget guidelines
• Analysis and implementation of trends within identified divisions
• Conduct Technical Underwriting Audits to vet the implementation of identified underwriting controls and conditions
• Monitor compliance to company treaty limits and conditions

Competencies    

• Results Oriented
• Drive & Initiative
• Relationship Building
• Servicing Oriented
• Good communication and presentation skills

Closing Date    
2023/03/09