Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
Read more about this company
What will make you successful in this role?
What success will look like for you 12 months into the role.
- (Ingestions Squad) Built configurable data ingestion platforms to collect and protect data from any source within two weeks or less.
- The team has bought and built to assemble a tool soup of persistent and secure ingestion tools, optimized for cost efficiency, with reliability as a non-negotiable standard.
- Success will be measured by the consistent achievement of the two-week ingestion target while maintaining high reliability and security.
- (Data products empowerment squad) Simplified data transformation and product development for the platforms SQL only users: Developed solutions that allow SQL-only users to easily schedule and orchestrate complex data transformation processes, such as through Directed Acyclic Graphs (DAGs). Success will be measured by the 100% adoption of your tools by platform users, the full deprecation of custom solutions and stored procedures, and the reliable orchestration of multi-stage transformation processes underlying our company wide data products.
- (Insights & ML tooling squad) Accelerated the development of insights and ML models by analysts and data scientists across the company: Built systems that empower analysts and data scientists to produce the insights and ML models needed to drive customer and commercial success with minimal engineering skills and platform friction.
- Success will be measured by the number of successful deployments of insights and models per month that directly contribute to improving our business success metrics.
- Engineered the platform for observability and performance.
- Made your systems observable from the outside, taking ownership of their performance.
- Facilitated real-time tracking of the system’s internal state through logs, metrics, and traces.
- Defined clear and measurable Service Level Indicators (SLIs) and Service Level Objectives (SLOs), and integrate these into team OKRs to drive excellence.
- Success will be measured by meeting or exceeding defined performance and reliability benchmarks, and the quick identification and resolution of issues.
- Engineer the platform with privacy and security by design.
- Secured the platform through compliance engineering initiatives that reduced the time and cognitive load related to compliance.
- Implemented our Data Governance and Privacy policies effectively, leveraging encryption, firewalls, VPCs, Role Based Access Control and IAM integrations such as Active Directory.
- Success will be measured by the platform’s adherence to security and privacy standards, with minimal compliance overhead for users.
- Leveraged containerization and infrastructure as code.
- Implemented containerization strategies and infrastructure as code (IaC) practices to ensure scalable, repeatable, and efficient deployment of data services. Utilized tools like Docker and Terraform to automate infrastructure management and streamline the development pipeline.
- Success will be measured by the consistency and reliability of deployments, reduced deployment times, and increased system scalability.
- What will make your successful in this role (continue)
What success will look like for you 12 months into the role.
- Contributed to technology decisions.
- Engaged in technology spikes to clarify needs and articulate solution criteria.
- Evaluated different options through hands-on experimentation, leading to documented evaluations and recommendations that were understood by technology leaders or users across the company.
- Success will be measured by the quality and clarity of your contributions to technology decisions and the adoption of your recommendations.
- Invested in your own development.
- Executed on a culture of excellence and continuous improvement for both your part of the platform and your own abilities.
- Lived our culture of ownership, curiosity, and continuous learning.
- Participated in pre and post-mortems, sharing lessons learned across the organization along with how you are improving based on those lessons.
- Success is measured by your active participation in continuous learning initiatives and the tangible improvements in platform performance and personal growth.
- Technical leadership and coaching.
- Enable a culture of continuous learning and assist other engineers in their development journey.
Qualification
- Matric
- National Diploma in an Information Technology related discipline or a bachelor's degree in computer science, Statistics, Informatics, Information Systems, or a quantitative field will be recommended.
Experience
- 5+ years' experience as a data engineer in data platform or service engineering team with at least 2 in a modern context with cloud technologies
- Track record of high impact and investing in your own development
Skills and Thinking Preference
- Ability to act independently and to deal with high levels of ambiguity.
- You look for ways to do, instead of reasons not to. You are high agency, high ownership in everything you do. You know we own our future, only we can make it happen. If you find something that keeps us from our mission, you own it or work collaboratively with others until you find the right owner of it.
- Where some see impossible, you see a way. You have the strong conviction in our ability to innovate and bring financial services, and financial confidence to everyone across the continent. You turn obstacles into opportunity, chance into change.
- You move fast and fix things.
- You publish early and often, when you fail you learn and go again.
- You know that speed gives you the licence to fail, because you’re moving fast enough to correct course.
- You love creating more with less. Knowing that the biggest impact is born of the smallest acts, scale is built into your thinking from day 1. This is not about meeting the needs of thousands; it’s about exceeding the needs of millions. And working through small and mighty teams is way we’ll do it.
- You seek out and value different perspectives. Believing that when we change how we look at things, how things look for us also changes. Making tomorrow not just different, but better.
Personal Attributes
- Plans and aligns - Contributing through others
- Optimises work processes - Contributing through others
- Collaborates - Contributing strategically
- Resourcefulness - Contributing strategically
- Tech savvy - Contributing strategically
Build a successful career with us
- We’re all about building strong, lasting relationships with our employees.
- We know that you have hopes for your future – your career, your personal development and of achieving great things.
- We pride ourselves in helping our employees to realise their worth.
- Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
- Cultivates innovation - Contributing through others
- Customer focus - Contributing through others
- Drives results - Contributing through others
- Collaborates - Contributing through others
- Being resilient - Contributing through others
go to method of application »
What will make you successful in this role?
What success will look like for you 12 months into the role.
- (Ingestions Squad) Built configurable data ingestion platforms to collect and protect data from any source within two weeks or less.
- The team has bought and built to assemble a tool soup of persistent and secure ingestion tools, optimized for cost efficiency, with reliability as a non-negotiable standard.
- Success will be measured by the consistent achievement of the two-week ingestion target while maintaining high reliability and security.
- (Data products empowerment squad) Simplified data transformation and product development for the platforms SQL only users: Developed solutions that allow SQL-only users to easily schedule and orchestrate complex data transformation processes, such as through Directed Acyclic Graphs (DAGs). Success will be measured by the 100% adoption of your tools by platform users, the full deprecation of custom solutions and stored procedures, and the reliable orchestration of multi-stage transformation processes underlying our company wide data products.
- (Insights & ML tooling squad) Accelerated the development of insights and ML models by analysts and data scientists across the company: Built systems that empower analysts and data scientists to produce the insights and ML models needed to drive customer and commercial success with minimal engineering skills and platform friction.
- Success will be measured by the number of successful deployments of insights and models per month that directly contribute to improving our business success metrics.
- Engineered the platform for observability and performance.
- Made your systems observable from the outside, taking ownership of their performance.
- Facilitated real-time tracking of the system’s internal state through logs, metrics, and traces.
- Defined clear and measurable Service Level Indicators (SLIs) and Service Level Objectives (SLOs), and integrate these into team OKRs to drive excellence.
- Success will be measured by meeting or exceeding defined performance and reliability benchmarks, and the quick identification and resolution of issues.
- Engineer the platform with privacy and security by design.
- Secured the platform through compliance engineering initiatives that reduced the time and cognitive load related to compliance.
- Implemented our Data Governance and Privacy policies effectively, leveraging encryption, firewalls, VPCs, Role Based Access Control and IAM integrations such as Active Directory.
- Success will be measured by the platform’s adherence to security and privacy standards, with minimal compliance overhead for users.
- Leveraged containerization and infrastructure as code.
- Implemented containerization strategies and infrastructure as code (IaC) practices to ensure scalable, repeatable, and efficient deployment of data services. Utilized tools like Docker and Terraform to automate infrastructure management and streamline the development pipeline.
- Success will be measured by the consistency and reliability of deployments, reduced deployment times, and increased system scalability.
- What will make your successful in this role (continue)
What success will look like for you 12 months into the role.
- Contributed to technology decisions.
- Engaged in technology spikes to clarify needs and articulate solution criteria.
- Evaluated different options through hands-on experimentation, leading to documented evaluations and recommendations that were understood by technology leaders or users across the company.
- Success will be measured by the quality and clarity of your contributions to technology decisions and the adoption of your recommendations.
- Invested in your own development.
- Executed on a culture of excellence and continuous improvement for both your part of the platform and your own abilities.
- Lived our culture of ownership, curiosity, and continuous learning.
- Participated in pre and post-mortems, sharing lessons learned across the organization along with how you are improving based on those lessons.
- Success is measured by your active participation in continuous learning initiatives and the tangible improvements in platform performance and personal growth.
- Technical leadership and coaching.
- Enable a culture of continuous learning and assist other engineers in their development journey.
Qualification
- Matric
- National Diploma in an Information Technology related discipline or a bachelor's degree in computer science, Statistics, Informatics, Information Systems, or a quantitative field will be recommended.
Experience
- 5+ years' experience as a data engineer in data platform or service engineering team with at least 2 in a modern context with cloud technologies
- Track record of high impact and investing in your own development
Skills and Thinking Preference
- Ability to act independently and to deal with high levels of ambiguity.
- You look for ways to do, instead of reasons not to. You are high agency, high ownership in everything you do. You know we own our future, only we can make it happen. If you find something that keeps us from our mission, you own it or work collaboratively with others until you find the right owner of it.
- Where some see impossible, you see a way. You have the strong conviction in our ability to innovate and bring financial services, and financial confidence to everyone across the continent. You turn obstacles into opportunity, chance into change.
- You move fast and fix things.
- You publish early and often, when you fail you learn and go again.
- You know that speed gives you the licence to fail, because you’re moving fast enough to correct course.
- You love creating more with less. Knowing that the biggest impact is born of the smallest acts, scale is built into your thinking from day 1. This is not about meeting the needs of thousands; it’s about exceeding the needs of millions. And working through small and mighty teams is way we’ll do it.
- You seek out and value different perspectives. Believing that when we change how we look at things, how things look for us also changes. Making tomorrow not just different, but better.
Personal Attributes
- Plans and aligns - Contributing through others
- Optimises work processes - Contributing through others
- Collaborates - Contributing strategically
- Resourcefulness - Contributing strategically
- Tech savvy - Contributing strategically
Build a successful career with us
- We’re all about building strong, lasting relationships with our employees.
- We know that you have hopes for your future – your career, your personal development and of achieving great things.
- We pride ourselves in helping our employees to realise their worth.
- Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
- Cultivates innovation - Contributing through others
- Customer focus - Contributing through others
- Drives results - Contributing through others
- Collaborates - Contributing through others
- Being resilient - Contributing through others
go to method of application »
What will you do?
- Selling products telephonically
- Achievement of sales targets and objectives
- Adherence to Quality and Compliance processes to minimize business risk
- Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Resolve complaints and objections
- Build and maintain good client relationships
- Managing information regarding new products, rate changes, rulings, training updates etc.
- Keep abreast of developments and trends in the Industry – self learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements
What will make you successful in this role?
Qualification & experience
- Grade 12 or a relevant NQF 4 qualification
- 2 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)
- Financial services experience (advantageous)
Knowledge and skills
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime
Personal qualities
- Selling skills
- Computer literacy
- Communication
- Planning and organising
- Building and maintaining relationships
- Treating Customers Fairly
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
Core Competencies
- Cultivates innovation - Contributing independently
- Customer focus - Contributing independently
- Drives results - Contributing independently
- Collaborates - Contributing independently
- Being resilient - Contributing independently
go to method of application »
What will you do?
- As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
- Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
- Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.
- Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
- Ensure retail branch sales delivery and establish and drive a service culture.
- Ensure compliance, quality, and risk management.
- Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
- Monthly planning and reporting of sales and service activities in the Branch.
- Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships.
Education and Experience:
- Matric (Grade 12).
- RE1 and RE5.
- 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
- Class of Business accreditation (annual).
- Compliant with continuous professional development (CPD) current and past cycles.
- A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
- Service Management experience is essential.
- Insurance sales experience.
- Credit and lending experience.
Knowledge, Skills and Competencies:
- Sales tactics and approaches.
- Stakeholder engagement and management.
- Customer service and engagement.
- Relevant Regulatory frameworks, policies, and standards.
- Sanlam insurance products (ideal).
- People management practices and principles.
- Business Acumen.
- Computer literate.
- Data and analytics (including data visualisation).
- Project management.
- Critical thinking and problem-solving skills.
- Strong communicator (verbally and in writing).
- Able to lead and motivate a team.
- Driven to exceed targets.
- Organising skills.
- Adaptable and able to learn quickly.
- Resilient and open to change.
Personal Attributes
- Interpersonal savvy - Contributing through others
- Decision quality - Contributing through others
- Directs work - Contributing through others
- Optimises work processes - Contributing through others
Core Competencies
- Cultivates innovation - Contributing through others
- Customer focus - Contributing through others
- Drives results - Contributing through others
- Collaborates - Contributing through others
- Being resilient - Contributing through others
go to method of application »
What will you do?
- As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
- Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
- Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.
- Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
- Ensure retail branch sales delivery and establish and drive a service culture.
- Ensure compliance, quality, and risk management.
- Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
- Monthly planning and reporting of sales and service activities in the Branch.
- Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships.
Education and Experience:
- Matric (Grade 12).
- RE1 and RE5.
- 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
- Class of Business accreditation (annual).
- Compliant with continuous professional development (CPD) current and past cycles.
- A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
- Service Management experience is essential.
- Insurance sales experience.
- Credit and lending experience.
Knowledge, Skills and Competencies:
- Sales tactics and approaches.
- Stakeholder engagement and management.
- Customer service and engagement.
- Relevant Regulatory frameworks, policies, and standards.
- Sanlam insurance products (ideal).
- People management practices and principles.
- Business Acumen.
- Computer literate.
- Data and analytics (including data visualisation).
- Project management.
- Critical thinking and problem-solving skills.
- Strong communicator (verbally and in writing).
- Able to lead and motivate a team.
- Driven to exceed targets.
- Organising skills.
- Adaptable and able to learn quickly.
- Resilient and open to change.
Personal Attributes
- Interpersonal savvy - Contributing through others
- Decision quality - Contributing through others
- Directs work - Contributing through others
- Optimises work processes - Contributing through others
Core Competencies
- Cultivates innovation - Contributing through others
- Customer focus - Contributing through others
- Drives results - Contributing through others
- Collaborates - Contributing through others
- Being resilient - Contributing through others
go to method of application »
What will you do?
- As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
- Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
- Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.
- Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
- Ensure retail branch sales delivery and establish and drive a service culture.
- Ensure compliance, quality, and risk management.
- Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
- Monthly planning and reporting of sales and service activities in the Branch.
- Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships.
Education and Experience:
- Matric (Grade 12).
- RE1 and RE5.
- 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
- Class of Business accreditation (annual).
- Compliant with continuous professional development (CPD) current and past cycles.
- A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
- Service Management experience is essential.
- Insurance sales experience.
- Credit and lending experience.
Knowledge, Skills and Competencies:
- Sales tactics and approaches.
- Stakeholder engagement and management.
- Customer service and engagement.
- Relevant Regulatory frameworks, policies, and standards.
- Sanlam insurance products (ideal).
- People management practices and principles.
- Business Acumen.
- Computer literate.
- Data and analytics (including data visualisation).
- Project management.
- Critical thinking and problem-solving skills.
- Strong communicator (verbally and in writing).
- Able to lead and motivate a team.
- Driven to exceed targets.
- Organising skills.
- Adaptable and able to learn quickly.
- Resilient and open to change.
Personal Attributes
- Interpersonal savvy - Contributing through others
- Decision quality - Contributing through others
- Directs work - Contributing through others
- Optimises work processes - Contributing through others
Core Competencies
- Cultivates innovation - Contributing through others
- Customer focus - Contributing through others
- Drives results - Contributing through others
- Collaborates - Contributing through others
- Being resilient - Contributing through others
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail