Job Vacancies at The Heineken Company

About the Job

Operating effectively

• Provide administrative and process support to the Marketing, Trade Channel and 6 regions to manage Merchandising and Procurement processes of BTL campaigns in SAP CRM
• Load all campaigns into SAP CRM to provide accurate briefing documentation to the HIVE Buyers to do their Request for Quote (RFQ)
• Go through new BOT One pagers to ensure everything is 100% correct
• Submit simulation request to Distell BOT
• Follow up on outstanding quotes from buyers to ensure we meet the service level agreements we have with Marketing
• Manage approval process in CRM with campaign owners and ensure orders are placed timeously by buyers
• Manage deliveries into regions to be On Time and in Full.
• Perform regular checks to ensure 100% accurate allocations of merchandise in campaigns.
• Provide accurate 3rd party briefing documents to Trade Marketing
• Manage merchandise usage on campaign level
• Perform year end Cutover process OTIF
• Manage write offs for campaign merchandise
• Manage customers using reporting in BIP and Tableau

Winning with Customers and Consumers

• Build Effective relationships with external and internal work partners
• Professional communication, behaviour and actions result in a high level of credibility, trust and respect with internal and external stakeholders

The successful candidate must have the following experience/skills:

• Relevant Tertiary qualification would be advantageous (for example procurement diploma) but not required where work experience in a similar field is sufficient
• Knowledge around Channels, the Tiering of our Customers, the storelists selected by Campaign owners for their activities and applying different sets of merchandise to groups within this storelist taking account the POS requirements for each of the various National and Regional Group accounts
• Knowledge of the Procurement processes and how to process in SAP CRM, SAP ERP and COUPA.
• Be comfortable with continues change in systems we use and processes
• Knowledge of Marketing, Trade Marketing, Sales structures
• Professional behaviour, actions and communications
• Be able to operate in a blended work model where some days are at the office in Stellenbosch while some might be from home dependant on Business requirements

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About the Job

Purpose of the job:

• Provide strategic HR focus and direction to the Paarl Cluster Manufacturing Plant by driving the HR strategic imperatives in order to deliver a high performance culture. Lead the understanding of people and organisational implications of the business strategy and goals across the business unit leadership team and in so doing, influence the business agenda. Focus on strategic activities and evaluate HR services and value delivered to the business units.

Key responsibilities:

Business Partnering:

• Provide strategic HR partnership with departmental heads.
• Providing people direction to maximize performance, sound employee relations, high staff morale and devise functional strategy to unlock full potential of the talents through diversity and inclusion.
• Contribute meaningfully to drive the people agenda for the overall business success and drive optimum cost efficiencies.

Organizational Development:

• Work with the departmental heads to review fit for purpose org structures.
• Support line management with job profiles and arrange job evaluations as and when necessary.
• Facilitate rollout of functional competencies in area of responsibility.
• Train managers and employees on HEINEKEN behaviours and values.
• Assist departmental heads to interpret climate survey results and develop action plans.

Performance Management:

• Coach managers and employees on the use of the performance Management systems.
• Support line managers with calibration sessions in their areas of responsibility.
• Ensure that departments set SMART objectives in areas of responsibility.
• Prepare performance trend report and coach managers on the execution of performance improvement initiative.

Talent Management:

• Work with departmental managers to identify future talent needs and prompt the People & Organizational Development team.
• Support hiring managers to fill vacant positions by utilizing fit for purpose sourcing methods.
• Manage the recruitment process to ensure completion of recruitment activities within targeted timelines.
• Provide guidance to hiring managers on employment equity targets.
• Review talent analysis report.

Employee Exit Process:

• Execute all types of employees exits.
• Conduct exit interviews where applicable.

HR Business Partnering:

• Attend departmental meetings regularly.
• Assess customer needs and recommend interventions.
• Develop sound relationships with internal customers.
• Perform ad hoc duties as required from time to time.

Employee Relations:

• Manage Dispute and Grievance procedures.
• Ensure that effective IR practices are adhered to and maintained.
• Overseeing dispute resolution involving employees, management and unions.
• Ensure that robust Employee Relations policies are implemented in alignment with the Group HR strategy and business needs.
• To monitor labour legislation developments and implement appropriate strategies to ensure compliance and minimize business risk.
• To build and maintain excellent relationships between management, employees and employee representatives.

Job Requirements:

Education:

• A relevant tertiary degree in Human Resources Management or Industrial Psychology

Experience:

• Minimum of 4 – 6 years relevant HR Generalist experience within a unionized environment
• Work experience within a Manufacturing environment will be advantageous.
• Sound knowledge of HR best practices and procedures as well as appropriate labour legislation, e.g. Basic Conditions of Employment Act, Labour Relations Act, Employment Equity Act, etc.
• Proven experience regarding IR practices and the management of discipline, CCMA rules and procedures.
• Experience with learnership programs and the management of talent/succession planning.
• Good business acumen and successful problem-solving experience leading to lasting employee relations solutions within a business.
• Computer literate and technologically savvy in the general office management systems e.g. MS Office as well as HR Information Systems e.g., SAP.

Heineken Behaviours:

• Demonstrates HEINKEN Behaviours aligned to role expectations:
  • Deliver
  • Play to win & celebrate success
  • Deliver the goods
  • Shape
  • Think consumer first
  • Make courageous moves
  • Connect
  • Champion a culture of belonging
  • Learn, share & reapply
  • Develop
  • Have real conversations
  • Embrace learning & growth  

Functional Competencies:

• HR Commercial Acumen
• Workforce Planning & Staffing
• Employee Relations and work environment
• HR Delivery Excellence
• Organisational transformation and change Management
• Organizational Development and Analytics
• Excellent leadership abilities
• Good communication and problem solving skills
• IT Application Management (SAP HR; SAP Success Factors; Service Now HR Reporting, dashboard and analytical tools)

Languages:

• Fluency in English

Work contacts (includes, but not limited to):

• Internal
  • Management Teams
  • Line Managers
  • Employees
  • Shoptewards
  • Centers of excellenc  
• External
  • Employee Representatives/Unions
  • Recruitment Agencies
  • Government Entities