Job Vacancies at Western Cape Blood Service

Main purpose of the role:

Reporting to the Head of IT, the successful candidate will lead the IT Business Solutions Team (business analysts, testers and developers) and will plan and supervise the development, maintenance and support of in-house applications and integration with third party solutions. 

Key Responsibilities:

• Manage the delivery of the IT Business Solutions service
• People Management (e.g. recruitment, leave, skills development, performance plans and general staff management)
• Lead, guide and coach the development team
• Manage the Systems Development Life Cycle
• Maintain and enhance the development roadmap that supports the organisation’s strategy
• Participate in strategic and ICT planning and take responsibility for delivering on the strategic imperatives for Business Solutions
• Develop and manage budgets and manage and report on expenses VS budget
• Deliver services that meet the daily needs of the business within defined SLA’s
• Plan and manage projects (directly and via other resources)
• Ensure that the development team is up-to-date with the latest technologies and techniques
• Provide consulting services to the business, team members and project teams to ensure optimal solutions that comply with WCBS solution principles and standards

Requirements

Minimum requirements and experience:

• National Diploma or Degree in Information Systems/Computer Science
• 7 years in a medium to large enterprise’s IT development environment with minimum 4 years demonstrable leadership experience.
• Microsoft Development Experience
• MS-SQL experience and/or ‘NoSQL’ experience would be advantageous
• Valid Code B drivers license without endorsements is essential

Competencies / behavioral dimensions:

• Self-disciplined and self-motivated
• Ability to multitask and prioritise
• Must be able to work independently and perform under pressure
• Excellent organizational and leadership skill
• Customer Service ethic and excellent communication skills

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Description

• Are you passionate about delivering excellent customer service? Are you able to with work independently but still remain part of the team? Do you have the ability to communicate with different people with different backgrounds, if so Western cape blood services needs you?

A permanent vacancy exists for Donor Attendant

Donor Division – Mobile Clinics (Grade B3) 

Purpose of the Job

To maintain an effective flow of the blood donor clinic by:

• Assisting with the assembly of the clinic.
• Interacting with the donors.
• Preparing the donor for donation.
• Monitoring the donor during the donation.
• Ending the bleeding process
• Dealing with adverse reactions
• Transport staff and equipment safely to and from clinics

A combination of the following skills, knowledge and attributes is required:

• Well spoken, well-groomed with good communication skills
• Possess excellent customer service skills and able to deal with the public
• Accuracy in data collection
• Have a friendly disposition and a willingness to “go the extra mile”
• Ability to work as part of a team is essential
• Previous experience in a customer service environment is required
• Ability to carry clinic equipment to and from venues
• Computer skills

Requirements

Minimum Requirements

• Matric Certificate
• 1-2 Years Customer Service Experience
• Computer Literate
• The working hours are variable and shift work is required, with weekend and PH work required.
• Experience working in the Medical Field (Advantageous)