Job Vacancies at Weylandts Furniture Cape Town (Pty) Ltd

About the Job

• The main responsibility of this position is the integration of homeware into shelving and installations, bathroom, linen, and kitchen areas. Ensuring stock is correctly merchandised to drive sales and maximize shopper experience.

This role will be based at our Greenpoint office.

Main accountabilities:

• Designing the layout and display of carpet installations and homeware shelves, linen, bathroom, and kitchen areas ensuring that newness is showcased and sending out communication to stores for rollout. Updated according to directive
• Responsible for managing and compiling of the Homeware Lookbook seasonally.
• Required to conceptualize all furniture and homeware installations and oversee costing, production and installation of designs within the store. Signage for installations to be implemented simultaneously. Sketchup models to be presented of installations for directors to sign off.
• Works with the Group VM: Stylist to ensure awareness of ranges/newness that needs to be integrated into lifestyles.
• Provide monthly feedback on homeware integration of all stores by means of video conferencing/photos/in-store visits etc.

Skills/ competencies:

• An Interior Décor or Design Diploma/ Retail/ fashion/ Design
• Minimum 5 years work experience in the décor retail industry.
• Excellent technical knowledge of design software e.g., Sketchup
• Passion for décor, design, and lifestyle trends with ability to conceptualize installations, integrate homeware in line with our brand.
• The ability to interpret briefs and demonstrate creativity in generating creative concepts, as well communicating directives to in-store VM’s to ensure correct role out.
• Strong creative problem-solving skills and proven ability to show initiative. The position requires great attention to detail and conceptual and creative ability.
• Good knowledge of company and merchandising policies and procedures in retail environment
• Strong administrative skills, excellent product knowledge and passion for Weylandts products.
• Valid driver’s license with own reliable transport. Travel on a national basis
• Self-starter & team player

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About the Job

Job Purpose:

• Our Sales Advisors are an integral part of our Weylandts team which focuses on giving clients a 5-star experience when visiting our stores. The role is multifaceted and combines selling and other administrative functions.

Main accountabilities:

Financial Management

• Consistently achieve monthly and YTD sales targets.
• Act as the single point of contact for the customer for general enquiries.
• Ensuring all payments are processed timeously.

Customer/ Brand Management 360°

• Ensure high level of customer satisfaction by providing excellent sales and after sales service. Ensure correct product care info provided.
• Handling customer complaints as far as possible and escalating when necessary.
• Ensuring that company policies and procedures are always adhered to.

Business management/ Operations

• Ensuring high standards in store housekeeping & maintenance as well as ensuring that items are priced and displayed correctly.
• When selling from floor ensure that correct procedures are followed.
• Work as a member of the store team assisting colleagues whenever you have opportunity to do so.
• Ensure all sales slips completed accurately with correct narratives and codes.

Qualification:

• Grade 12
• Minimum of 2-3 years’ sales experience

Experience and skills:

• Previous experience in customer facing environment in sales & admin role in luxury brand ideal.
• Excellent admin and retail sales skills are required.
• Sound working knowledge of Microsoft Office necessary.
• Excellent communication, interpersonal and networking skills.
• Must be available to work retail hours including weekends and public holidays
• Passionate about décor and Weylandts furniture and homeware products.
• Valid driver’s license and own vehicle essential