Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 24, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
    Read more about this company

     

    Business Analyst Projects (Everyday Banking: Change - Card & Payments)

    The purpose of the role is to be responsible for working with Barclays Africa’s business areas to identify, investigate and analyse problems faced by business/product owners. Based on the analysis the Business Analyst needs to propose a solution, to fully address the business requirements needed to optimize the business.

    Job Description
    Key Accountabilities
    Accountability: Project Establishment Initiation Activities

    • Develop design principles based on the initial brief and scope provided by the Project Owner, Business Sponsor and Project Manager.
    • Support the Sponsor/Project Owner in their efforts to guide the project's implementation activities, including the requirements planning stage and assist the Product Owner and Project Manager in the management of change requests.
    • Provide input to the business areas impacted by projects and changes about updating of circulars and manuals, when changes to operational policies, procedures and processes occur.
    • Build and maintain relationships with line role players by communicating regularly and working closely with them to elicit business requirements, evaluate and recommend possible business solutions, make assessments and produce feasibility analysis.
    • Identify project risks either by consultation with key stakeholders and/or a risk assessment workshop and develop mitigating action plans in agreement with the project Sponsor/Project Owner/Project Manager (PM), thereafter document such risks and actions in the project risk register for on-going monitoring.
    • Receive the necessary information for allocated projects from the PM, including the Concept and project scope. Assist in ensuring that the definition of the project scope and all other documentation needed in the Project Concept and/or Project Charter document/s is aligned by facilitating a project definition workshop with the Product Owner and other Stakeholders.
    • Develop hypotheses to achieve project goals based on the outcomes of the project definition workshop and use these to guide the fact gathering and analysis.
    • Ensure all the business requirements, evaluations and recommendations of possible business solutions, assessments and feasibility analysis are documented, circulated and signed off by the relevant stakeholders and handed over to the PM and IT for use in defining and designing the project.
    • Assist the PM by providing advice, investigating, as well as, timelines and plans for the Project.
    • Facilitate workshops in conjunction with the PM in order to obtain business user requirements in terms of the proposed end state of the project so that the project is suitably defined, designed and implemented.
    • Project manage a sub-project or work stream, when required to do so by the PM.
    • Assist the Project Manager (PM) to provide information, when required, in order for the PM to generate weekly/monthly or adhoc status reports, using input from project teams for reporting to Project Office/Sector Change Council for the purpose on reporting progress on the project in terms of work completed/still to be done, risks, issues, plans, etc.
    • Provide and update UAT reports on a Daily, weekly and monthly basis during UAT testing periods and provide the information to the PMs.

    Accountability: Requirements Definition

    • Analyse the “as is” “business architectures”, to identify any issues, opportunities, etc. This includes the analysis of existing products & services, the procedures and business rules, the organisation structures, functions, roles & responsibilities, the business processes & procedures, the IT systems functionalities, performance and measurement metrics.
    • Investigate and perform a business needs analysis, by interviewing the product or business process owners, to determine business requirements and identify possible alternatives and or solutions to achieve these requirements.
    • Perform a “root cause” issues analysis with key stakeholders by either conducting interviews or workshop to further evaluate and identify solutions and/or alternatives to meet the business requirements and document all findings to assist with project definition, design and build.
    • Assist the PM to set up and facilitate workshops with relevant stakeholders to gather, identify and document the project and business owner requirements to be used in the project definition, design and build.
    • Investigate options available, best practices, alternatives etc. and obtain up to date information in relation to the project requirements / objectives by referring to internal and external parties to ensure the best solution is considered and identified for the project.

    Accountability: Solution Analysis and Design Activities

    • Design the “to be” business architectures by using the identified design principles and document the ideas by working through increasing levels of design detail (i.e. conceptual/high level/detailed design levels).
    • Identify and design new and/or improved business process systems and/or procedures to deliver project goals by ensuring that the best solution is considered and identified for the project.
    • Undertake a feasibility and impact analysis of solutions identified (people, process, and system infrastructure) with key stakeholders, internal, external and technology staff to further define project requirements for the definition, design and build of the project. Call for support from IT solution design teams where technical designs are required.
    • Identify IT interfaces and IT integration points to ensure integrated functional specifications, by consulting and work shopping with the IT System Analysis teams, Group Strategy, Enterprise Architect, Vendors, etc.
    • Design and provide IT-systems functional, non-functional and service level requirements, Business Requirement Definition documents (BRDs), use cases, etc. based on the evaluations, meetings, assessments and requirements analysis undertaken during the earlier stages of the project analysis stages, for use by the PM and project team to design, build, test and implement the project.
    • Provide a functional decomposition of identified requirements through consultation with stakeholders to ensure that the business requirements be developed and delivered by the project.
    • Validate documented solutions in a walk-through workshop with stakeholders, compare the ABSA architectures, to ensure the solution is compliant in terms of required standards, design, and fit to the Enterprise Architecture.

    Accountability: Assessment and Validation of Solutions Activities

    • Review the systems-management function results, after the IT systems integration testing (SIT) by IT staff, to ensure that the technology solution meets the business requirements.
    • Compile Test Plans and Test cases for User Acceptance Testing.
    • Co-ordinate user acceptance testing with regard to requesting for securing and contracting User testers with the Product Owner and Product Manager, identifying the test location, arranging the relevant access rights, conducting and co-ordinating the UAT testing where applicable, and by documenting all results and where required perform User Acceptance Testing (UAT) as undertaken and stipulated by the Africa Technology methodology.
    • Assess the solution/s by benchmarking with Industry and Absa to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.
    • Evaluate the vendors' products/solutions and the integration capability of the products/ solutions with ABSA to ensure the solution is compliant in terms of required standards, design and fit to the Enterprise Architecture.
    • Perform all other duties as reasonably assigned.

    Education And Experience Required

    • Relevant National Diploma/Advance diploma or equivalent NQF level 6 qualification
    • Relevant NQF level 7 or higher is preferred
    • At least 3 years work experience in the Financial Industry would be advantageous
    • 3 - 10 years business analysis/business consulting experience
    • Solid knowledge & understanding of Project principles, practices, disciplines specifically the contents of Business Analysis Book of Knowledge (BABOK)
    • Previous direct involvement in business-change projects would be advantageous

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    go to method of application »

    Journey Lead (Retail Salesforce Program)

    The purpose of the role is to be the business owner and orchestrator of the design and delivery of MVP’s associated with specific end to end customer and colleague journeys, for the appropriate organizational and technology related outcomes associated with Salesforce. Accountable for execution of Salesforce Journeys through accelerated change and strong collaboration across all RBB Business Units,

    Key Accountabilities:
    Business Leadership

    • As business owner for customer and colleague journeys, provide business leadership and decision making in the design, implementation and continuous improvement, of memorable experiences for our customer and a key differentiator in the marketplace
    • Leads the Salesforce Journey Implementation end to end through the enterprise change and execution lifecycle/framework.
    • Lead multiple sprints in the design, Development and change activities in Salesforce
    • Find innovative ways to solve problems
    • Ensure all timelines are met and within budget
    • Fostering a high performance culture with optimal management of business resources
    • Tracking and communicating team progress and communicating effectively to relevant stakeholders.
    • Lead teams of seasoned specialists and subject matter experts
    • Ensure all change governance and standards are adhered to
    • Ensure relevant business input and buy-in is inherent in every design and execution decision

    Customer and Colleague Journey Development

    • Lead cross product, function, channel & segment work cells which design and shape customer and colleague journeys based on Data-led, Design thinking, Lean & Agile principles.
    • Liaise with Physical Channels, Voice/Contact Centers, Customer Value Management, product houses and other departments to ensure our internal processes support great customer experiences interests across multiple touch points, products, services & channels.
    • Analyse the relevant customer data sources such as complaints, market research, CSAT etc. to provide a holistic view of our existing customer journeys & experience. Provide recommendations based on qualitative and quantitative analysis, to advise business & technology stakeholders across the bank on potential improvements on existing or new customer journeys.
    • Identify common capabilities that can be built and used across multiple customer journeys or leverage of existing capabilities within the bank to integrate into customer journeys.
    • Collaborate with the team to establish the correlation strength between CSAT drivers and customer decisions by partnering with multiple product, segment, channel & functions to understand customer journey opportunities & drive to execution.
    • Provide analysis and highlight growth opportunities to the segment product & channel houses, to assist in achieving revenue targets by linking customer journeys principles to strategic intent & targeted segments.
    • Work with business owners to generate practical solutions to increase customer experience across multiple touch points and be responsible in driving forward customer journey action plans.
    • Support the Segment, Proposition, Product & Channel teams to address gaps in individual client’s customer journeys by guiding and coordinating efforts across the bank.
    • Monitor and update customer journeys to track the impact of business activity on the customer and financial impact of customer journey improvements.
    • Define & develop measurement framework to be used as success factors for improving journeys in core capabilities and propositional elements.
    • Ensure data led decision making and storytelling
    • Represent the voice of the customer via insights and customer understanding

    Customer and Colleague Journey Deployment

    • Ensure Development timelines and quality are in line with Salesforce Roadmap and are met.
    • Work directly with technology & business counterparts to deliver multiple customer journeys which are transformational and/or address pain points identified during journey development.
    • Manage key stakeholders during journey deployment & constantly reiterate the process where necessary, to facilitate continuous improvement.
    • Act as leader and facilitator of cross cluster organisational journey programmes, to ensure the best end-to-end journeys are landed
    • Identify cross continent opportunities to leverage of core capabilities built from existing customer journeys by initiating discussions with key stakeholders and driving integration with existing work cells.
    • Introduce a journey mind set to ensure we define genuine moments of truth and key pain points for our customers and colleagues.
    • Lead the sharing and presentation of journey maps across the business with key stakeholders in an engaging and inspiring way.

    Competencies

    • Business Acumen
    • Inspirational People Leadership
    • Customer Orientation
    • Results Orientation
    • Collaboration and Influencing
    • Innovation Leadership
    • Change Leadership
    • Pan African Citizen

    Minimum requirements:

    • Bachelor’s Degrees and Advanced Diplomas in Business, Commerce and Management Studies, Finance Economics, Accounting, Engineering or related (NQF level 7)
    • A post-graduate degree such as an MBA would be advantageous
    • +3 years’ Experience in enterprise wide business transformation that solves complex problems
    • Banking experience and knowledge is essential
    • Exposure to Scrum, Kanban and Agile methodologies
    • Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status

    General

    • Must be able to work under severe pressure and strict timelines
    • The appointment will be made in line with the Divisional Employment Equity strategy

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    go to method of application »

    Modelling data and Implementation Scientist

    The overall purpose of the role is to be actively involved in the end-to-end life cycle of modelling data and implementation processes, performing designing and testing tasks, while also be closely involved in the analyses, construction, enhancement and documentation of modelling data and implementation processes. During the implementation phase, the role will be tasked to facilitate correct model use embedment within credit
    The role will review and influence the quality of delivery within the team to encourage alignment to policies and standards ensuring sustainable and stable solutions.

    Job Description
    Accountability: Modelling data and implementation processes/solutions (70%)

    • Research model implementation standards as well as other relevant policies and standards.
    • Perform certain tasks to give effect to the controls within the modelling data and implementation environment.
    • Perform investigative and analyses tasks identifying modelling data in the warehouse as well as other sources.
    • Design, manage and perform modelling data preparation processes.
    • Investigate different methods and approaches to use during modelling data preparation.
    • Analyse model build documentation and other modelling artefacts to understand, investigate and analyse modelling data requirements.
    • Lead modelling data testing and data quality assessment within the modelling context to provide assurance that the modelling data is fit for purpose.
    • Lead and create model implementation and control documentation (specifically implementation sign-off document and post implementation review document)
    • Influence model implementation platforms and designs.
    • Develop model implementation code and artefacts.
    • Manage time across multiple initiatives.
    • Review & understand credit policies and model usage.
    • Assist model owners and credit model stakeholders to use the models correctly by providing model use guidance and training.

    Accountability: Stakeholder Engagement (25%)

    • Clearly communicate progress, results of investigations and other tasks to line manager and/or initiative lead.
    • Escalate delays to line manager and/or initiative lead.
    • Communicate clearly with other support teams (e.g. BIIS) to enable timely delivery of modelling data and model implementation projects.
    • Present findings, designs documentation and other modelling data implementation documentation to both internal and external stakeholders.
    • Facilitate model embedment into credit operational processes ensuring correct model usage.

    Accountability: People management (5%)

    • Manage modelling data and implementation execution of specific initiatives agreed with line management.
    • Review and influence the quality of delivery within the team to encourage alignment to policies and standards.

    Education And Experience Required

    • Minimum B-degree in Quantitative Modelling and/or Computer Science (NQF level no.7) preferred
    • Minimum 2 years’ experience

    Knowledge & Skills: (Maximum of 6)

    • Quantitative and analytical thinking
    • Knowledge of modelling and statistics
    • Communication skills (Verbal, Written)
    • Knowledge of Credit Risk and Banking Products
    • Knowledge of Data warehousing, Data bases and data structures
    • Big data (Data structures and querying languages)

    Competencies: (Maximum of 8 competencies)

    • Adapting and responding to change
    • Creating and innovating
    • Presenting and communicating information
    • Learning and researching
    • Analysing
    • Applying knowledge and technology

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    go to method of application »

    Digital Product Owner

    Implement and lead on delivery of strategic products to ensuring that business stays on leading edge of technology, contributing across the technology stack, from database and develops infrastructure that supports continuous deployment, to native apps.

    Job Description

    • Product Enhancement: Remain abreast of industry standards to identify new product opportunities.
    • Risk and Control: Continuously review product processes to identify areas of real and potential risk within the Product | Product Analysis:
    • Review Product process to continuously look for enhancements within the product process
    • Stakeholder Management: Manage relationships with critical stakeholders such as tech, operations, channel etc to ensure optimal product delivery end to end 

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

    Method of Application

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Absa Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail