Jobs at Absa Group Limited (Absa)

Job Summary

• General Administration of Trusts:
• Stay updated on relevant knowledge and skills by reviewing communications from the legal department and attending informative sessions.
• Review and approve information captured in newly opened trust files, ensuring accuracy according to the Will or Trust Deed.
• Prepare and submit letters to SARS for taxpayer registration, as well as welcome letters and needs analysis forms to clients.
• Provide security to the Master of the High Court when required, completing necessary documentation and arranging insurance.
• Manage legal operations of trusts, including obtaining Letters of Authority from the Master of the High Court.
• Arrange insurance for trust assets and ensure timely payment of premiums.
• Handle property-related matters such as rates, taxes, tenant management, and asset transfer and insurance.
• Prepare and manage monthly debit orders for client allowances and handle ad-hoc payments.
• Evaluate client requests, prepare recommendations, and facilitate payments, ensuring adherence to trust guidelines.

Job Description

Client Services:

• Interact with walk-in and telephone clients, addressing inquiries and discussing trust matters.
• Respond to client requests and queries via various communication channels, ensuring timely resolution and payments.
• Keep clients informed of trust fund processes, procedures, and progressions.

Investments:

• Create and review investment proposals, ensuring compliance with regulations and trust guidelines.
• Present investment proposals to the Investment Committee and oversee implementation of approved investments.
• Maintain accurate records of investments and file proposals for record-keeping purposes.

Check Accuracy of Risks/Reports:

• Verify risk reports and reconcile discrepancies, correcting transactions and details as necessary.
• Ensure timely submission of reports to management and implement correction measures where needed.

Formulate Year-End Statements:

• Check accuracy of financial statements, prepare manual statements if necessary, and ensure timely distribution to beneficiaries.
• Verify tax schedules and certificates of maintenance and follow up on outstanding addresses and returned mail.
• Ensure compliance with year-end statement procedures outlined in the Trust Manual.

SARS E-filing:

• Submit annual and provisional tax returns for trusts, verify assessments from SARS, and maintain accurate records for audit purposes.
• Manage payments to SARS and ensure compliance with tax deadlines and regulations.

Additional Responsibilities:

• Perform other duties as assigned by management.
• Education and Experience Required
• NQF Level 6: B Degree
• B degree in Law (NQF level 6) (Preferred)
• Estate and Trust Diploma (NQF level 5) (Preferred)
•  Certificate in Deceased Estates Administration via LEAD (NQF level 7) (Preferred)
• Advanced Estate and Trust Diploma (NQF level 6) (Preferred)
•  Two (2) years’ experience in the fiduciary environment as trust officer (Essential)
• Three (3) years’ experience in the trust environment (Essential)

Education

• Further Education and Training Certificate (FETC): Financial Sciences (Required)

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Job Summary

• Provides financial services to meet client specific needs to promote, market and sell Financial Solutions in accordance with relevant legislation, to meet sales targets and achieve strategic business objectives.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an
• empowering climate within the team, sharing knowledge, experience, best practice and
• providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies