Jobs at Africa Health Care

Critical Outputs

• Strong customer-service orientated
• Effective communication skills
• Proficient dispensing knowledge
• Computer literacy
• High attention to detail and problem-solving ability
• Able to deal with pressure
• Basic marketing skills

Requirements

• Minimum of one year experience in retail pharmacy environment
• Experience with Propharm retail system is advantageous
• Qualified as Post Basic Pharmacist Assistant
• Registered with the South African Pharmacy Council

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Engaging diversity
• Customer responsiveness
• Excellence and quality orientation
• Ethical behaviour
• Attention to detail

Departments

• Pharmacy

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Critical Outputs

• Ensuring effective people management by:
• Actively lead and manage the team and ensure participation from all parties to achieve strategic objectives.
• Providing direction and inspiring positive work behaviour in the clinic.
• Recruit, retain, motivate and develop staff according to the clinic’s people’s policies and practices.
• Effective operations management through:
• Driving the optimal functioning of operations, identifying and monitoring gaps and risks and implementing corrective action accordingly.
• Maintaining quality patient care standards.
• Effective relationship management with doctors.
• Effective quality systems management.
• Actively lead and market quality in the hospital as it relates to staff, doctors and other stakeholders.
• Ensuring the achievement of financial targets by:
• Preparing and monitoring annual budgets with management in order to implement corrective actions as required.
• Managing revenue, cost of sales, overheads, EBITDA and working capital.
• Ensuring and driving optimal management of business governance to achieve sound business ethics, risk management and control with appropriate transparency and control
• Effective governance and risk management by:
• Ensuring optimum management of business governance to achieve sound business ethics, risk management and control with appropriate transparency.

Requirements

• Registered with the South African Nursing Council as a Registered Nurse.
• Diploma in specialty would be advantageous
• Five years’ experience working as a Unit Manager in private healthcare.
• Computer proficiency.

Competencies

• Collaboration/ Relationship Building
• Resilience
• Engaging diversity
• Negotiation
• Influencing
• Customer responsiveness
• Ethical behaviour
• Adaptability
• Decision making

Departments

• Nursing

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Critical Outputs

• Ensure the compliance to group working procedures and assist the business units in the development of unit specific standards, protocols and measures to manage the patient administration areas, including admissions, case management and bill auditing.
• Manage and measure the quality and effectiveness of the billing function and disseminate the information to the group on a regular basis.
• Manage the increased demands of the alternate risk strategy in the hospitals and to report and review on the DRG, Fixed Fee and Per Diem events billed by the hospital.
• Day to day management of real time and financial process, including monitoring, reporting of performance, training of users and troubleshooting with funders and providers.
• Measure and report on hospital compliance, discuss recommendations with management and ensure agreement of action plans.
• Coordinate the collection of relevant data across the business and submit to internal and external parties as may be required from time to time.
• Sponsor and drive quality programs throughout the Group.
• Work hand in hand with key stakeholders in the business and across functions e.g. Reception, Finance, Nursing, Pharmacy, IT and Debtors Management teams to optimise team outputs.

Requirements

• Relevant post matric qualification
• SANC Registration as a Registered Nurse
• Strong systems knowledge
• Proficiency in business processes, compliance and governance
• Previous experience in a similar role in private healthcare
• Case Management experience at group level with formal ICD 10 and CPT training
• Proven track record on group collections rate at 95% maintained within all parameters of Revenue Cycle Management and administration processes.

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Negotiation
• Influencing
• Planning
• Customer responsiveness
• Ethical behaviour
• Adaptability
• Attention to detail
• Departments
• Management
• Admin

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Critical Outputs

• Review clinical coding in accordance with CPT and ICD requirements at group level
• Ensure that pre-admission and pre-authorisation processes are maintained
• Maintain patients’ clinical status in accordance with funder approval requirements for the duration of hospitalization; keeping patients administration teams informed and managing the entire hospital stays’ financial risk in support of the Group Patient Administration and Billings Manager
• Ensure Group Clinical updates are submitted timeously as per group tracker
• Provide Training on ICD/CPD Coding
• Ensure group LOC/LOS parameters are maintained
• DRG Tracking implementation
• Ensure the adherence of hospital staff to funder rules and coding procedures
• Keep well informed on legislation pertaining to funders and related Health Care matters

Requirements

• Candidates who are registered with SANC as a Registered Nurse or Enrolled Nurse, registered with SAPC as a Pharmacist, registered with the HPCSA as an ALS or ACLS.
• High school matric certificate
• 5+ years’ experience of basic finance and Medical Aid administration procedures
• Knowledge of hospital billing and tariffs
• Have sound computer literacy skills and working knowledge of MS office, word and excel.
• Excellent communication skills and the ability to form and build strong partnerships
• Excellent negotiation skills & the ability to interact with tact and diplomacy

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation skills
• Influencing
• Customer responsiveness
• Organisational awareness
• Excellence and quality orientation
• Ethical behaviour
• Departments
• Admin
• Nursing

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Critical Outputs

• Collaborate with stakeholders to understand reporting and analytical needs.
• Translate business requirements into data specifications.
• Extract, cleanse, transform, and validate large data sets using SQL and other tools.
• Ensure data quality, consistency, and integrity across data sources
• Design and implement Power BI dashboards and reports tailored to business use cases.
• Build and maintain reusable data models and queries.
• Model business scenarios and conduct advanced data analyses.
• Identify trends, patterns, and actionable insights from data.
• Deploy analytics solutions in production environments.
• Monitor performance, optimize reports, and ensure solutions remain aligned with evolving business needs.
• Drive innovation in reporting and data visualization across teams.

Requirements

• Bachelor's degree in Mathematics, Statistics, Computer Science, or a related quantitative field.
• Minimum of 2 years’ experience in data analytics, working with large-scale datasets and in developing Power BI dashboards and engaging with business users
• Proficiency in SQL; experience with data modeling and transformation.
• Familiarity with Microsoft Azure, Python, SAS, or similar technologies is an advantage.

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation skills
• Negotiation
• Influencing
• Customer responsiveness
• Organisational awareness
• Excellence and quality orientation
• Ethical behaviour
• Technical and professional knowledge

Departments

• Admin
• Finance

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Critical Outputs

• Develop and implement Marketing strategy within budget, in conjunction with overall hospital strategy.
• Maintain high level of knowledge of Hospital’s clinical services.
• Provide marketing and communications support to internal and external hospital stakeholders.
• Create and maintain Doctor’s engagement strategy (GP’s and Specialists) including relationships building to increase referrals.
• Develop and implement of marketing and communications initiatives aimed at various stakeholders including patients, potential patients and the local community at large.
• Interpret hospital performance including patient survey/complaints outcomes and take appropriate focused marketing actions.
• Develop informative, brand compliant brochures, information leaflets and other branded marketing material to support marketing and communications initiatives in line with set brand standards.
• Drive marketing campaigns internally and externally and measure results.
• Maintain awareness of competitor activity and general healthcare updates.
• Plan and coordinate various media communication interventions.
• Management of the hospital social media platforms.
• Drive hospital awareness within and beyond the province.
• Generate statistics and reports from available hospital information in order to analyze referral patterns and build a knowledge base to inform strategies and plans.
• Recruitment of doctors.

Requirements

• A relevant marketing, public relations or communication degree with three years’ experience.
• Ability to compile and process relevant marketing research information.
• Hospital experience in a marketing/communication role will be advantageous.
• Experience in Doctor Recruitment and Retainment will be advantageous
• Computer proficiency.
• Ability to travel (own transport)

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Influencing
• Customer responsiveness
• Organisational awareness
• Excellence and quality orientation
• Ethical behaviour
• Technical and professional knowledge
• Adaptability
• Attention to detail
• Decision making

Departments

• Marketing

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Critical Outputs

• Maintain all health, safety and infection control standards to ensure a safe patient environment.
• Minimize unnecessary stock wastage.
• Providing quality patient care.
• Ensure continued education of patients.
• Accurate record keeping.
• Ensure all nursing activities performed comply with the hospital’s policies and procedures, relevant legislation and SANC regulations.

Requirements

• Registered with the South African Nursing Council as an Enrolled Nurse.
• Two years’ experience as an Enrolled Nurse working in a Surgical ward in private healthcare.
• Computer proficiency.

Competencies

• Collaboration/ Relationship Building
• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Customer responsiveness
• Organisational awareness
• Excellence and quality orientation
• Ethical behaviour
• Technical and professional knowledge
• Attention to detail

Departments

• Nursing