Jobs at Allan Gray Proprietary Limited

Job Summary
The Retail IT Operations Platform team are looking for a senior business analyst with experience working in the Financial Services industry to join our feature team responsible for building our internal transaction processing and client data management platform. 

This is an opportunity to operate and support systems on a large scale, and to gain top-notch experience in driving operational efficiencies through tech. You'll be surrounded by people who are incredibly smart and are passionate about building a product that our internal clients love. 

This problem-space is particularly interesting as it involves us building intuitive user interfaces, using our low code development platform, hosted in the cloud, and integrated with various systems within the client data and account management ecosystem. 

Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills, has experience working in Asset Management or Financial Services and is passionate about developing their leadership and mentorship skills. 

Job Responsibilities

• Analyse and solve business problems using technology
• Gain a deep understanding of the key business processes, people, and IT systems that support them
• Gather, analyse, validate, and document requirements for business problems in collaboration with business stakeholders and the Product Owner
• Communicate with stakeholders and provide sufficient information to allow for informed business decisions
• Identify the business problem and come up with appropriate solutions, identify project and solution risks, document benefits of existing and proposed solutions and conduct impact analysis of proposed solution
• Critically evaluate information gathered from multiple stakeholders and reconcile conflicts
• Assess scope of projects and assist with planning and prioritisation in collaboration with the Product Owner
• Analyse integration and system requirements
• Assist in guidance of project deadlines, schedules and methodologies
• Develop contingency plans where appropriate
• Support and drive implementation of projects in collaboration with the Product Owner
• Development of test scenarios, test cases and testing activities necessary to assess the quality and completion of system implementations
• Co-ordinate and oversee the work of other BAs within the team (or across teams) as it relates to a specific project
• Collaborate with developers to establish the technical vision and analyse trade-offs between business and system requirements.
• Support the business transition and assist business with change management

Broader role within the area

• Support the overall wellbeing of our IT systems and help translate the knowledge gained by our team to knowledge that can be shared across the floor.
• Reduce legacy
• Improve efficiency
• Promote reuse of analysis and tech
• Improve team process
• Drive quality
• Drive knowledge share
• Be the liaison between business and IT. 
• Help with UAT – creating test cases, facilitation, and managing and analysing change requests

Competencies

• At least 5 years’ experience as a Business Analyst in an Operations or IT environment
• Experience with SQL and/or other technical query tools (e.g. Swagger)
• Keen interest in technology, data, databases, UX and integration
• Strong logical reasoning and attention to detail
• Ability to engage confidently with stakeholders at any level 
• Methodical approach to work
• Problem solving skills
• Demonstrates the ability to deal with complexity
• Good verbal, written, and interpersonal communication skills
• Planning, organizational and time management skills
• Record of problem solving
• Ability to lead / mentor more junior BAs

Education

• Technology or Business Analyst qualification preferred
• Although no formal qualification in a technology field is required, successful candidates will have a strong interest in technology generally and financial services
• Familiarity with SQL
• Experience with BPM, CRM, or transaction processing technologies would be advantageous

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Job Summary
We are looking for an exceptional Technical Lead to join our Data Science team. In this pivotal role, you will develop and implement the technical direction of the data engineering space. You will collaborate with data analysts and senior IT members to deliver business insights and decisions that add value to Allan Gray’s client proposition.

• We have adopted a Microservices architecture with RESTful API’s predominantly written in Scala, with many built in Go, and most of the data science services written in Python. Our Microservices are built and deployed on an elastic containerized infrastructure supported and managed on premises through Kubernetes. Over time our solutions will increasingly be based in the Cloud. As a team, we apply best practises in user experience, DevOps, web application architecture, solution design, scaling and testing.

Job Responsibilities

• Lead and guide the technical vision, leveraging data engineering principles and tools to drive innovation and excellence within the team.
• Build and maintain software that leverages existing data architecture and tooling (databases, APIs) to allow data analysts to use predictive modeling that delivers business insight
• Collaborate with senior IT architects to design, build and maintain data infrastructure and pipelines to source, store and analyse internal and external data where required
• Design clean and simple solutions which are aligned to overall architectural decisions and ensures seamless integration with existing systems.
• Ensure that elegant, robust and secure code is written and maintained.
• Interpret requirements and implement technical solutions
• Improve and optimize the performance of existing systems
• Contribute and drive technical decisions
• Ensure that unit, integration and acceptance tests for all components are written
• Ensure that build automation scripts are written
• Assist with analysis where required

Requirements

• 5-8 years working experience as a Data Engineer, developer or related software development role
• Experience in designing, building and maintaining technical solutions
• Experience in architecting databases and building data pipelines/ETL processes would be advantageous
• Familiarity with DevOps; continuous integration/deployment workflows and tools (e.g., Gitlab)
• Strong understanding of software development process
• Proficiency in modern programming language (Python preferred but not required)
• Strong interest in working with data
• Experience in system integration, distributed computing and building enterprise-wide systems
• Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes and testing

Education

• Degree in Computer Science, Computer Engineering, Information Science or related technical discipline

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Job Description

Allan Gray Group IT is offering a permanent role as a Desktop support Analyst to join the Cape Town team. The role will contribute to delivering the team purpose of enabling users with the tools to perform their role successfully within Allan Gray. 

Responsibilities

• Onsite support for daily incident resolution and service requests fulfilment.
• Use ISM Tool to complete daily operational tasks in a methodical and timeous manner meeting SLA’s.
• Commissioning and decommissioning of domain and non-domain machines using SCCM in compliance with standard procedures
• Software deployment using SCCM.
• Plan, coordinate and assist with Employee Desk moves
• Be willing to work After Hours due to standby support or project related tasks.
• Document procedures and troubleshooting.
• Audio-visual / video conferencing support
• Printer support
• Azure Virtual Desktop (AVD) support

Skills Required

• Passionate about technology
• Attention to detail
• Problem solving skills
• Ability to work well under pressure
• Effective communication style
• Methodical approach to work
• Prioritization of Daily tasks based on urgency and impact
• SCCM 
• Office 365 support (Intermediate – Advanced)
• Windows 10/11 (Intermediate – Advanced)
• Smart device support (iPad, iPhone & Android) using Intune Management
• Audio-visual / video conferencing support 
• Printer support
• Azure Virtual Desktop (Advantageous)

Experience

• Minimum 5 years desktop support 

Qualification

Technical Qualifications (Microsoft / CompTIA / SCCM / Azure / AWS)