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  • Posted: Feb 7, 2022
    Deadline: Not specified
  • Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

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    Senior Technical Account Manager (EMEA)


    The Role

    As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.

    Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

    Meet The Team

    Responsibilities Include

    • You’ll build solutions, provide technical guidance and advocate for the customer
    • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
    • Develop trusting relationships with customers, understanding their business needs and technical challenges
    • Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
    • Consult with a range of partners from developers through to C-suite executives
    • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
    • With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
    • Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning
    • Solve a variety of problems across different customers as they migrate their workloads to the cloud
    • Uplift customer capabilities by running workshops, brown bag sessions, etc.

    As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications.

    Do you want to be part of history and transform businesses through cloud computing adoption? We would love to hear from you.


    We’re passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.

    Basic Qualifications

    • Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
    • Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment
    • External customer-facing experience with the ability to clearly articulate to small and large audiences
    • Ability to juggle tasks and projects in a fast-paced environment

    Preferred Qualifications

    • Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc.
    • Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP
    • Previous experience as a Software Engineer, Developer, DevOps Engineer etc.
    • Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.

    Amazon is an Equal Opportunity-Affirmative Action Employer – Female / Minority / Disability / Veteran / Gender Identity / Sexual Orientation.

    Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

    go to method of application »

    Security Engineer, Anti-DDoS


    The AWS Shield Response and Threat Intelligence team is looking for a security engineer with deep expertise in application and network security who is passionate about research, advocacy, and protecting large-scale, production applications.

    In this role, you will serve as an application and network security subject matter expert and work directly with AWS customers across industry verticals to protect applications against external threats. You will leverage your deep expertise and understanding of customer use cases to design and implement security policies that protect customers at-scale or address bespoke requirements. You will conduct both routine and reactive security research to improve customer understanding of threats, exposures, and vulnerabilities through external communication like blogs, whitepapers, and presentations. As the threat environment evolves, you will respond with rapid solutions and communication strategies that mitigate risk to customer applications and earn trust with stakeholders at all levels.

    Basic Qualifications

    • 1+ years of experience in application and network security engineering.
    • Bachelor’s degree in Computer Science, or similar quantitative field, or related industry experience.
    • Business level proficiency in the English language.

    Preferred Qualifications

    • Exceptional understanding of security vulnerabilities, attacker exploit techniques, and methods for remediation of such.
    • Experience protecting large-scale applications using Web Application Firewalls (WAFs), network firewalls, and Intrusion Prevention Systems (IPS).
    • Experience designing, building or testing web and API-based architectures.
    • Experience communicating technical concepts to a non-technical audience.
    • Exceptional presentation and written English communication skills; high degree of comfort with technical and executive audiences.
    • Experience scripting in common languages (e.g. Ruby, Python)

    Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity and Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

    Method of Application

    Use the link(s) below to apply on company website.


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