Jobs at Bidvest Facilities Management

About the Role

• As an Information Technology (IT) Graduate, you will embark on an exciting career in IT support and development. This entry-level position focuses on providing technical assistance, troubleshooting software and hardware issues, and contributing to project teams. You'll have the chance to apply your academic knowledge in a practical environment while learning from experienced professionals.

Key Responsibilities

• Provide first-level technical support to internal and external clients via phone, email, and chat.
• Diagnose and resolve software and hardware issues efficiently and accurately.
• Assist in the deployment and maintenance of IT infrastructure, including servers, networks, and workstation setups.
• Collaborate with cross-functional teams on IT projects, contributing your insights and learning from others.
• Document technical processes and maintain knowledge base articles for future reference.
• Participate in training sessions to continuously enhance your technical knowledge and skills.
• Stay current on industry trends and advancements in technology to improve service delivery.
• Support the testing and implementation of new software and systems as needed.

Requirements

• A degree or diploma in Information Technology, Computer Science, or a related field.
• Demonstrable experience in technical support or IT projects through internships, academic projects, or relevant work experience.
• Strong troubleshooting skills for both hardware and software issues.
• Familiarity with networking concepts, operating systems, and general IT support practices.
• Excellent communication skills, enabling you to explain technical concepts clearly to non-technical users.
• A proactive attitude with a willingness to learn and adapt in a fast-paced environment.
• Basic understanding of programming languages or software development principles is an advantage.

Preferred Qualifications

• Experience with IT service management tools or ticketing systems.
• Exposure to cloud computing platforms and services.
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.
• Projects or coursework that demonstrate coding or software development experience.

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ROLE PURPOSE

• This role is responsible for operational buying and support to the Supply Chain Department in general administrative duties, including placing of orders, data analysis and information gathering. Expediting, ad hoc Procurement Officer duties and Master Data Administration duties also forms part of this role. Provide comprehensive executive and business coordination support through effective calendar management, meeting coordination, minute-taking, and action tracking. Ensure seamless scheduling of business activities, accurate documentation and distribution of meeting outcomes, and proactive follow-up on agreed actions to support operational efficiency and stakeholder engagement.

MAIN OUTPUTS

• Upload all relevant master data on SAP and other approved systems
• Manage master data quality by following the approved master data management processes and guidelines
• Ensure master data management processes and guidelines remain up to date and relevant
• Gather all required documents required for Procurement and the master data files. E.g., vendor registration documents
• Register all vendors onto SAP and other approved systems
• General administrative tasks as required by the Head Transactional Procurement or Executives
• Gather data and documents to assist the Master Data Administrator. e.g., B-BBEE certificates
• Ensure that documents with expiry dates and those that need to be updated on a regular basis are managed and remain updated
• Purchase materials, equipment and related services, and general office supplies.
• Prepare and manage required reports for Procurement and the business
• Ensure overall management of Request for Quote process (e.g., Obtain quotes, Evaluate & Award)
• Manage Purchase Requests - Train on purchasing procedures and assist end users in initiating requisitions. Resolve all purchasing issues between requester and vendors.
• Identification of commodities and services that should be migrated to contracts
• Managing queries with Accounts Payable - Investigate and resolve supplier payment queries and problems
• Ensure overall management of Request for Quote process (e.g., Obtain quotes, Evaluate & Award)
• Calendar Management, Minutes & Distribution of meeting outcome

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• Grade 12 (Matric) 
• National Diploma Supply Chain/Logistics/Purchasing
• Professional Registration/Trade: CIPS and others would be an advantage
• Code 04 drivers licenses
• 2-3 Years purchasing experience with an excellent understanding of products/services and the costing thereof.
• General Procurement knowledge & expereince 
• Supply Chain knowledge & expereince 
• Material Management knowledge & expereince 
• Manage Maverick Spend on Service and Commodities
• MS Office (Excel, Word, PowerPoint)
• SAP knowledge & expereince 
• Input purchase order data into financial systems “SAP”
• Health & Safety Training - Health & Safety Training A basic understanding is required

FUNDAMENTAL COMPETENCIES

• Bidvest FM RITCH Values - Respect, Integrity, Trust, Commitment, Honesty
• Proactive
• Adaptable
• Planner/Organizer
• Driver/Self Starter
• Decisiveness
• Structured with attention to detail and accuracy
• Analytical
• Innovative problem solving skills
• Ability to multi-task
• Think conceptually and create multiple scenarios and hypotheses
• Collaborative team player, work co-operatively, and share responsibility with others
• Interact and present to executive level clients
• Exceptional Negotiation Skills
• Able to handle pressure
• Excellent written and verbal communication skills are essential
   

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ROLE PURPOSE

• To carry out timeous and quality planned, preventive and emergency maintenance on all specified equipment.

MAIN OUTPUTS

• Fulfill requirements of the job cards as per client and company requirement, ensure all equipment is serviced in accordance with scheduled, preventative or emergency fault rectification complying with legislation, SLA and job plans as a Handyman  
• Effecting investigations, evaluations and restorations of problems identified inclusive of hazards as per new SLA (Phase 2, 3, 4)
• Provide constant feedback to clients on restoration of operations
• Offer timeous completion of field requests; report all irregular occurrences to the maintenance control Centre and or SM/FM/RC
• Assist artisans where possible as and when required
• Undertake other related assignments and duties as assigned to from time to time.   

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• N3 Technical (Electrical/Mechanical)
• Valid SA Drivers License
• 3yrs relevant experience in Handyman (HVAC) maintenance tasks 
• Safe handling of refrigerants license 
• Basic training on hand tools, electrical and mechanical equipment
• Knowledge of OHS Act & ISO 9001 Quality Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Good Written Communication
• Customer Focus
• Innovative
• Problem Analysis
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
   

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ROLE PURPOSE

• To collect or deliver any documentation, merchandise or equipment with company vehicle to customers

MAIN OUTPUTS

• Reading of daily instructions for deliveries or collections
• Collecting company mails from the post office and deliver to the respective office
• Delivering & collecting equipment, documentation or petty cash, to or from internal/external customers
• Maintaining a Logbook with tracking numbers for all deliveries and collections
• Transporting of employees to other regional offices, when required
• Maintaining a Message-Book in order to take and relay accurate and timely messages to the office
• Provide basic admin support to staff whilst in office e.g. photocopying, paper shredding, filing, preparing document bundles/packs
• Loading of paper & replacement of toners on the office printer machines
• Reporting on office machine/equipment malfunction for maintenance

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Public Driver Permit (PDP)
• Matric (Senior Certificate)
• Valid SA Drivers License
• 1 year relevant experience in office Driver capacity
• Ability to read maps, ability to use GPS, Motor fault finding
• Valid SA Drivers License and PDP

FUNDAMENTAL COMPETENCIES

• Result Oriented
• Attentive To Detail
• Stress Tolerant
• Customer/Client Focused
• Ability To Deal With Ambiguity
• Interactive Reasoning
• Planning & Scheduling
• Teamwork & Partnering
• Relationship Building
• Good Listening Skills
• Good Oral Communication