Jobs at Clinix Health Group (Pty) Ltd

Job Summary:

To deliver an effective case management process and facilitate the communication process between all role-players by providing accurate and timeous clinical information in order to minimize the financial risk for the company.

Minimum Qualifications and Experience:

• Grade 12.
• Registered Nurse, currently registered with SANC.
• Alternatively, an Enrolled Nurse currently registered with SANC.
• Certificate in Coding (advantageous).
• 3 to 5 years’ experience in a private hospital or medical scheme environment in a Case management capacity.
• Working knowledge of ICD-10 and CPT codes.
• Computer proficiency – SAP System or similar.

Minimum Job Requirements:

• Ensure authorizations on admissions (daily) is accurate as per SAP system.
• Conduct daily case management rounds in allocated units to obtain updated clinical information from patient files. Comply with case management procedures, Medical Scheme contracts and legal aspects by utilizing available resources and systems (specifically the Case Manager Workstation on SAP).
• Communicate consistently and timeously with the Medical Schemes as contractually agreed through the relevant case management channels.
• Obtain Doctors letters of motivation in support of all cases where Medical Schemes request these from the hospital as part of their assessing process.
• Minimize financial risk by effectively managing patient stay.
• Communicate daily statistics with Billings regarding number of files with case management and with Billings, to progress these files through the system as quickly as possible and to achieve the discharge to final bill target. Resolve queries related to short payments by Medical Scheme, in conjunction with the Collections Department.

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To implement CHG brand strategies to enhance the perception and value of the company’s brand. The incumbent is responsible for shaping and maintaining the perception of a brand in the minds of consumers, driving brand loyalty, and contributing to the company’s success in the marketplace.

Minimum Qualifications and Experience:

• Bachelor Degree in Marketing Management or related field.
• 3-5 years experience in a similar environment.
• Experience as a brand specialist is critical.

Minimum Job Requirements:

• Develop comprehensive brand strategies to strengthen brand identity, differentiate from competitors, and achieve marketing objectives in line with overarching marketing strategy.
• Define the brand's unique value proposition and target audience, ensuring consistent messaging across all marketing channels.
• Drive the effort to identify customer needs and collaborate with internal departments in the identification of ways to optimize customer services and brand awareness.
• Launch brand activation platforms that enhances the brand experience amongst CHG employees.
• Lead the design of Clinix Health Group’s customer journey, set milestones and plans for implementation, ensuring that all customer related activities are aligned with customer journey.
• Plan and execute marketing campaigns to increase brand awareness, engagement, and loyalty among consumers.
• Conduct market research and competitor analysis to keep abreast of market trends, consumer behaviour, and industry insights.
• Establish and maintain brand guidelines to ensure consistent use of branding elements across all communication materials.
• Working closely with cross-functional teams, including marketing, communications, and design, to align brand efforts and maximize impact.
• Measure and analyse brand performance metrics to evaluate the effectiveness of marketing strategies and campaigns.
• Respond to brand-related crises or reputation issues in a timely and effective manner.