Jobs at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies Eikestad Mall store, in Stellenbosch has an opportunity available for a Retail Store Assistant to join the team.
• The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP.
• Retail experience

Job Description:

• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies

Essential:

• Retail administration and operational knowledge
• Team player, good customer relations
• Leadership and management skills
• Trustworthy and honesty
• Ability to work under pressure
• Deadline driven

Special conditions of employment:

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits:

• Market related salary
• Medical aid
• Provident fund
• Staff account

Closing Date: 21 July 2025

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Job Description

• Dis-Chem Pharmacies requires an experienced Cleaner for their Festival Mall store.
• You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards.
• The areas will include the store floor, stock room, dispensary, admin office and canteen.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ cleaning experience
• Sound command of the English language
• Basic customer service
• Additional language that is area specific
• Willing and able to work retail hours

Advantageous:

• Bilingual
• Previous retail store cleaning experience

Job Specification…

• Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
• Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
• Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
• Be available throughout operational hours to clean up as and when required.
• Ensure correct cleaning products and equipment are used for specific jobs.
• Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
• Be friendly, professional and able to assist customers.
• Perform duties according to Health and Safety Regulations.

Competencies

Essential:

• Prior cleaning experience
• Sound command of English (written and oral)
• Customer service
• Trustworthy and honest
• Attention to detail
• Presentable
• Be able to take instructions and follow through
• Time management

Advantageous:

• Prior retail store cleaning experience
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market related salary

Closing Date: 13 July 2025

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Job Description

• Dis-Chem Pharmacies requires an experienced Cleaner for their The Square Nelspruit store.
• You will be responsible to maintain a clean and neat store, by Dis-Chem’s hygienic standards.
• The areas will include the store floor, stock room, dispensary, admin office and canteen.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ cleaning experience
• Sound command of the English language
• Basic customer service
• Additional language that is area specific
• Willing and able to work retail hours

Advantageous:

• Bilingual
• Previous retail store cleaning experience

Job Specification…

• Provide a daily high standard of hygiene and cleanliness throughout the store, shop floor and communal areas, before the store opens.
• Develop routines to ensure all areas of the store are maintained to a high standard of cleanliness.
• Ensure the canteen and restrooms are clean, and stocked with the necessary products at all times.
• Be available throughout operational hours to clean up as and when required.
• Ensure correct cleaning products and equipment are used for specific jobs.
• Ensure the wet floor sign is up and visible at both ends, when cleaning the floor.
• Be friendly, professional and able to assist customers.
• Perform duties according to Health and Safety Regulations.

Competencies

Essential:

• Prior cleaning experience
• Sound command of English (written and oral)
• Customer service
• Trustworthy and honest
• Attention to detail
• Presentable
• Be able to take instructions and follow through
• Time management

Advantageous:

• Prior retail store cleaning experience
• Bilingual

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market related salary

Closing Date: 15 July 2025

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Job Description

• Dis-Chem Pharmacies is continuously looking for Casual Cashiers to build a talent pool for their The Square Nelspruit stores.
• The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Purpose of the role:

• Support customer service at point of sale while ensuring a world-class shopping experience.
• Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary

Closing Date: 15 July 2025