Jobs at Dream Hotels & Resorts

Job Overview:

• The Stock Controller is responsible for the control, ordering, and issuing of food and beverage as well as housekeeping goods. Their main focus is to ensure that the hotel and restaurant have a sufficient amount of housekeeping and food & beverage inventory to meet customers' needs.

Responsibilities:

• Stock Management: Forecast consumption needs of hotel customers and use this information to:
• Facilitate sufficient inventory of food and beverages
• Ensure correct inventory orders are placed with suppliers
• Assist the F&B Manager with maintaining authorisation of stock for F&B, banqueting, and conferencing departments
• Track and follow up on credit notes for deposits and returned stock
• Receive stock and allocate inventory to correct storage areas
• Maintain stock rotation (first in - last out)
• Participate in stock taking with assigned staff
• Prepare, analyse, and report on daily, weekly, and monthly stock counts
• Ensure food and beverage inventory aligns with customer needs
• To be familiar with all Health and Safety measures.

Administration:
Assist with administrative tasks related to stock management, including:

• Record keeping
• Data entry
• Generating reports

Customer Service:
Provide exceptional customer service by:

• Responding to customer inquiries and requests promptly and professionally
• Resolving customer issues in a timely and satisfactory manner

Qualifications, Experience, and Competencies:

• Proven food and beverage experience
• Working knowledge of various computer software programmes (MS Office, restaurant management software, POS)
• 3 years' experience in stock control in the hospitality industry
• Experience in placing orders with suppliers
• Quality control experience
• Culinary school diploma or degree in Food service management, related field

Deadline:18th July,2025

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Job Overview:

• As the Head Guide, you will be responsible for managing the guiding department and coordinating all activities related to guest experiences, including forest walks, boat excursions, and other ecological interpretive activities. You will work closely with the Maintenance Team and the Resort Custodian to support and implement a preventative maintenance plan for activity-related assets. The role requires a high standard of training, environmental knowledge, and leadership.

Qualifications and Experience:

• FGASA Level 1 (Minimum
• Valid First Aid Level 1
• Valid Driver’s License with PDP
• Skippers License (preferable, or willingness to obtain within 6 months)
• Firearm competency not required (non-Big 5 area)
• Must be able to speak fluent English and Zulu
• In-depth knowledge of lodge operations
• Advanced computer literacy
• Minimum of 3 years guiding experience in a lodge or nature-based tourism setting
• Proven leadership or management experience in a similar environment
• Experience in guest-facing roles with a 4-star or 5-star operation

Deadline:31st July,2025

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Job Overview:

• The Food and Beverage Lead will oversee and manage all food and beverage operations at the Olifants River Lodge, with a focus on menu planning and development, purchasing and inventory management, team management, customer service, quality control and compliance, financial management, event planning and catering, marketing and promotions, vendor and supplier relations, and staying informed about industry trends and innovations.

Key Responsibilities:
Menu Planning and Development:

• Collaborate with chefs and culinary team to create menus that appeal to customers, align with the establishment's concept, meet budgetary requirements, and comply with food safety regulations.

Purchasing and Inventory Management:

• Source and purchase food, beverages, and supplies, negotiate with vendors, manage inventory levels, and ensure cost-effective purchasing practises while maintaining quality standards.

Team Management:

• Recruit, train, schedule, lead, and motivate food and beverage service team members, including waiters, bartenders, kitchen teams, and other personnel, to provide excellent customer service.

Customer Service:

• Ensure high standards of customer service are maintained by interacting with guests, addressing feedback and complaints, and resolving any issues that may arise during service.

Quality Control and Compliance:

• Monitor food preparation, presentation, and service to ensure quality and consistency, as well as compliance with health, safety, and sanitation regulations.

Financial Management:

• Develop and manage budgets, analyse financial reports, track expenses, and implement cost-control measures to maximise profitability and achieve financial targets.

Event Planning and Catering:

• Coordinate and oversee food and beverage services for events, conferences, weddings, and other special occasions, ensuring that client expectations are met and that events run smoothly.

Marketing and Promotions:

• Collaborate with the Resort Custodian, marketing and Sales team to develop strategies to promote food and beverage offerings, drive sales, attract customers, and enhance the overall dining experience.

Vendor and Supplier Relations:

• Build and maintain relationships with food and beverage suppliers, negotiate contracts, monitor performance, and seek opportunities for partnerships that benefit the establishment.

Trends and Innovation:

• Stay informed about industry trends, new technologies, and innovations in food and beverage service to continuously improve offerings, stay competitive, and meet customer preferences.

Qualifications and Experience:

• Diploma or Degree in Hospitality Management or related field.
• Proven food and beverage leadership experience of more than 3 years in a 4-star establishment.
• Proficiency in MS Office - Word, Excel & Outlook, Restaurant management software, POS, Preferably HTI with Plus Point, Plus Central and Apex

Deadline:18th July,2025

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Job Overview:

• As a pivotal member of the leadership team, the Financial Lead will be responsible for managing the financial operations, ensuring compliance with financial regulations, and offering strategic financial insights to support the company’s objectives.

Responsibilities:

Financial Planning and Analysis:

• Lead bi-annual forecasting, budgeting, and variance analysis for all entities.
• Set financial targets and monitor progress.
• Control expenditures within budgetary limits to improve profitability.
• Implement cost-saving measures and enhance operational efficiency.
• Provide insightful financial analysis to support decision-making and identify operational improvement areas.
• Collaborate with department heads to align financial goals with business objectives.

Financial Reporting:

• Ensure accurate and complete management accounts, including income statements, balance sheets, reconciliations, and monthly cash flows.
• Approve journal entries in the management accounts.
• Provide clear and concise financial reports to senior management and external stakeholders.

Internal Controls and Compliance:

• Implement and maintain robust internal controls to safeguard assets and ensure compliance.
• Oversee the audit process and act as the main contact for external auditors.

Cash Flow Management:

• Monitor and manage the group's cash flow, optimizing working capital and liquidity.
• Oversee cash flow planning and ensure fund availability.
• Develop strategies to enhance cash management efficiency.

Team Leadership:

• Lead and mentor the finance team, fostering a culture of collaboration, accountability, and continuous improvement.
• Conduct regular performance reviews and provide professional development opportunities.

Risk Management:

• Identify and assess financial risks, proposing and implementing mitigation strategies.
• Work closely with the executive team to evaluate potential business risks andmprovide financial insights.

Strategic Financial Planning:

• Collaborate with the executive team to develop and execute strategic financial plans.
• Provide financial guidance on potential business initiatives, mergers, and acquisitions.

Qualifications and experience

• More than 5 years’ experience as a Financial Manager.
• Bachelor’s degree in Finance, Accounting, or related field; CPA or CMA designation preferred.
• Experience and proficient with Pastel Evolution or similar accounting system.
• Proficient in MS Office, with advanced Excel skills.
• Experience in preparation, completion, and review of management accounts.
• Experience in cashflow management.
• Knowledge of statutory returns and payments.

Skills and Knowledge

• In-depth knowledge of financial regulations, accounting principles, and financial reporting.
• Strong analytical and problem-solving skills.
• Excellent communication and leadership abilities.
• Proficient in financial management software and Microsoft Office Suite.

Deadline:26th July,2025