Jobs at DSV

Tertiary Qualification(s)

• Matric, Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage.
• Experience in warehouse -and transport industry.
• Additional Computer Skills
• Knowledge in Warehouse Management Systems
• Proficient in Excel for data management and reporting is essential

Job-related Requirements

• 2 – 3 years experience in planning, scheduling & balancing of operational workload in a warehouse environment
• Experience in a warehousing environment is essential  Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources
• Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring.
• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
• Good interpersonal skills for client account management. Very good analytical and -problem solving skills, and ability to think logically.

ADDED ADVANTAGES FOR THIS ROLE

• Experience in fashion & retail environment
• Electives
• High rated in the following:
• Warehousing & initiatives / projects / improvements 
• Planning and warehouse software 
• Customer orientated 
• Committed 
• Good team player
• Eager to learn & grow
• Multi-skilling
• Must be able to work in a diverse environment
• Positive attitude
• Excellent client relationship history 
• System & process enhancement experience & ability
• Ability to think & plan long term

MAIN PURPOSE OF THE ROLE

• This role will be responsible for the coordinating, planning and control of daily, weekly and monthly tasks within a Distribution Center: Expediting, planning, scheduling & balancing of activities and resources to ensure internal & external requirements are met.

DUTIES & RESPONSIBILITIES

• Understand the customer’s business Understand the customer’s customer requirements
• Develop a strong, trusting relationship with clients
• Deep understanding of contractual SLAs & KPIs
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Query management Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s

Logistics Coordinator:

• Daily analysis of the outbound schedules, and capacities, compare it to the available resources and create an optimal warehouse execution plan to achieve the highest output for the facility
• Plan according to SLA
• Ensure available time to process specific lines and units to achieve required SLA
• Ensure execution of client orientated trackers
• Communicate timeously and rectify deviation of the plan
• Ensure aging is up to date and shortages is communicated
• Have clear and consistent communication within and between relevant stakeholders to ensure all achievements and exceptions are managed pro-actively to ensure proper management of expectations
• Must push back to relevant stakeholders when the targets are not achievable and create alternatives to the challenges to ensure best outcome is achieved
• Job Rotation: Rotation amongst team members to create flexibility and personal growth.
• Consistently reviewing data to identify areas of improvement to further improve the output of the operation and deliverables within the team

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Minimum Requirements

• Grade 12
• Tertiary qualification – advantages
• 3-5 years’ experience in Warehouse management and Inventory management
• Advance knowledge of WMS - Cargowrite
• Advanced Microsoft office skills

Job Related Requirements

The following is COMPULSORY:

• Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control.
• Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density, Measurement, Pick-face Replenishment Strategies, Batch and Serial Number, Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment.
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures.
• Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably.
• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations, Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements.
• Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure.
• SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Saftey, enviroment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001.
• Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk, Financial: Must have effective financial acumen to ensure tight cost control to meet or exceed budget.
• HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for the role

• Advanced planning abilities
• Sound decision maker
• Assertive and sound negotiator
• Presentation skills
• High work rate and attend to detail
• Well-developed communication skills
• Must demonstrate initiative
• Required to be self-motivated, committed, and able to work under pressure
• Must be conscientious about meeting deadlines
• Well organized
• Team Player
• Ability to work independently

Main purpose of the role

• Maintain operational performance in line with client agreed SLA
• Maintain Internal KPI’s.
• Identify, drive and implement improvements in support of productivity & cost savings.
• To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance

Duties and Responsibilities

• Maintain discipline and measure staff performance.
• Maintain equipment and facility
• Ensuring client’s needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes
• Actively managing daily operational performance to consistently achieve performance metric targets
• Ensure employee development plans are in place and achieved as per plan.
• Ensure the adherence to health, safety, and environmental requirements.
• Assisted client with customized solutions & improvement within existing and additional scope.
• Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.
• Create and maintain various reports in line with KPI and contractual obligations.
• Adherence to HSE compliance and responsibilities
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
• Communicate with clients with regards to supply at all times
• Supplier relationship building
• Daily, weekly & monthly inbound and outbound meetings with client
• Control the risks associated with VAS activities.
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
• Ensure Material Master and bin master is maintained, updated and actioned as required.
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
• Ensure inventory processes are followed in operations and admin
• Manage facility maintenance and cleaning

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Minimum

Tertiary Qualification(s)

• Degree in:
• Engineering or; Business Administration or Commerce (with focus on Finance, Economics or Operational Management) or; Mathematics, Statistics or Data Science

Additional Computer Skills

• Advance Excel
• PowerQuery (beneficial)
• AutoCAD (beneficial)
• Microsoft Office: PowerPoint

Job-related Requirements

• Minimum of 2 years experience in a similar role or environment.
• Demonstrated ability in data analytics.
• Process design and flows.
• Ability to communicate concisely.
• Own vehicle with driver’s license required.
• Beneficial: Experience in Costing/Pricing.Highly adaptable to change Sound knowledge of economics and fundamental accounting principles
• Experience in logistics Ability to interact at various levels in the organisation and with clients
• Project management skills and experience Innovative Ability to work in a multi-disciplinary team Ability to communicate concisely

MAIN PURPOSE OF THE ROLE

• The Senior Pricing Analyst will collaborate closely with the Sales and Commercial teams, as well as General Managers, to support and drive the growth of the DSV Solutions business.
• Business growth will be mainly through Request for Quotation (RFQ) and/or consultation with new and existing customers.
• The role also involves supporting General Managers in renewing existing business with clients at the end of contract terms.
• The individual must be comfortable working with big data and clean, analyse, interpret and report back on large data sets.
• Have a good understanding of warehouse operations and processes, to calculate resource requirements to determine future process, resource and layout.
• Be able to use the warehouse and resource design outputs to cost the operation for the client.
• The costing process involves coordinating with key suppliers to obtain quotes for various expenses, including racking, sprinklers, material handling equipment, IT systems etc.
• MS Word and PowerPoint skills are required to package the final solutions and commercials for submission to the client.
• The role is essential for driving the growth of the business and demands strong attention to detail, effective time management and excellent interpersonal skills when working with both internal and external stakeholders

DUTIES & RESPONSIBILITIES

• Solutions design
• Identify, analyse & develop value-adding solutions for current & prospective clients
• Costing Model – comprehensive use of the Solutions Costing Model o All costing inputs to be signed off or supported by quotes.
• Basic use of applications like AutoCAD and Power BI, etc to ensured detaile and accurate designs Electives e.g. Skills / Competencies / Other Highly adaptable to change
• Sound knowledge of economics and fundamental accounting principles
• Experience in logistics
• Ability to interact at various levels in the organisation and with clients
• Project management skills and experience
• Innovative
• Ability to work in a multi-disciplinary team
• Ability to communicate concisely for input into the costing model.
• Develop relationships with key suppliers (racking, packaging, sprinklers, MHE etc).
• Establish and verify activity-based productivity targets to support resource and equipment requirements in costing model.

Tools:

• Application of the following tools and/or methodologies as appropriate and when required:
• Material flow mapping o Warehouse and layout design
• Manning requirements calculations
• Material handling equipment selection
• Storage density calculations
• Productivity calculations
• Problem Solving
• Warehouse Management Systems – knowledge of key functions and features of systems used by DSV in support of solutions development and implementations. Detailed understanding of cost implications and correct allocation of related costs when completing costing models
• Business cases/feasibility studies – develop as required depending on financial investment required and risk profile. Tools and aspects to consider include ROI calculations, quantified value, opportunity for product improvements and future growth/revenue potential
• Client Relationship management – To develop and maintain sound client relationships based on competence, respect and trust.
• Sales Support – Assist with the technical and financial selling to the client with the development and documenting of proposals, response to tenders, RFQs and RFPs.

Operation Review – Evaluate operation against proposed solutions in terms of

• Solution and Operations review (volumes, resource, MHE, process etc)
• Commercial (revenue, cost, liability and risk etc)
• Mechanisation – interaction with the global mechanisation team to assess mechanisation opportunities, ensuring alignment with DSV’s standard mechanisation practices

Additional Job Information

• Must work well in a team.
• Must show maturity level to work on his/her own with minimum supervision.
• Must show initiative and be motivated.
• Excellent communication skills both written and oral.
• Have good numeric skills.
• Work well under pressure and to a deadline.
• Work on multiple projects/RFQs with overlapping timelines
• Pay meticulous attention to detail.
• Ability to implement corrective action.
• Effective administration skills.
• Must be methodical and precise in their work.
• Punctuality and time management skills are critical.
• Available to work long hours when required and may be required to travel locally on occasion.