Jobs at Excellerate JHI

About the role

• We are seeking an Operations Manager to manage inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

Budgeting & Expense Control: 

• Input on annual expense budget
• Control Monthly expense budget
• Manage & Create purchase orders on system
• Maintain stock register
• Manage & Issue work orders

Building Management & Administration:

• Manage and execute emergency and running maintenance
• Manage aspects like cleaning, security and allocation of building sites.
• Housekeeping inspections in accordance with inspection programme
• Reinstatement inspections
• Vacancy inspections
• CAD vs vacant space inspections
• Building inventory
• Monitoring of adherence to house rules and reporting transgression of User Clause
• Key Control
• Issue parking access permits & Auditing of access permits
• Energy Management (including meter readings) & Municipal Accounts (including electrical recoveries)
• Liaise with internal and external parties on aspects of good housekeeping
• Attend to logged calls
• Register feet-counts in shopping centers daily (Rental only)
• Populate and update on records
• Risk Management, example access control
• Implementation of emergency plans
• Implementation & Monitoring of statutory requirements
• Coordinating and processing Public Liability and Property Damage Claims
• Coordinating and Chairing OHSA Meetings

Tenant Installations, Revamps & Upgrades:

• Act as on-site project manager
• Manage smaller TI as well as smaller projects, including specifications
• Project Management of Revamps and Upgrading in conjunction with Centre / Property Manager

People Management:

• Performance Management;
• Training & Development

Closing Date 02 October 2026

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About the role

• As Head of Finance and Administration, you will oversee and manage all aspects of the Client Portfolio Financial Department, develop systems that cater for the reporting needs of Property Owners and applying material and manpower resources to achieve objectives outlined in the strategy specific to minor organizational function.

What you will bring

• B Com Accounting / Financial Management or CA (SA)
• 3 years articles
• 5 years relevant experiencein the property management industry essential
• Computer literacy in SAP/SAP BI, MS Office - Excel Advanced, Outlook and Word
• Detailed knowledge of all financial policies, procedures and processes, capital expenditure, contract
• management legal aspects, income statements, balances sheets, budgets, forecasts, IFRS and Tax.

What you will be doing

Portfolio Management and Reporting:

• Overall control and management of the Finance, Leasing, Billing, Accounts Payable, Procurement, Credit Control and Management Company Reporting for the Portfolio.
• Managing and providing guidance to Reporting and Operational Financial Managers
• Assisting in and reviewing of deliverables due to client:
• Provide Management information and reports
• Pro-active communication with and feedback clients
• Provide ad-hoc reports as required
• Handling of queries related to financial reporting
• Auditing & Analytical explanations
• Adjustment Account Management
• Management information and reports
• Monthly statutory reporting
• Cash management and distributions to owners and coowners
• Attend monthly Manco meetings with client
• Management of cashflow and owner payments including management of banking
• Calculation and management of client KPI scorecard
• BEE Spend management
• Compilation of OPSCO report and attending the
• OPSCO meeting.
• Maintenance of Standard Management Pack
• Maintenance and enhancing of policies and procedures
• Drafting new policies as and when required by landlord and management company.

Budgeting and Forecasting 

• Management of contractual information input in SAP and other related systems
• Lease audits
• Automation of processes with regards to reporting and management fees.
• Liaise with IT on a continuous basis to improve reporting and ensure automatization of reports.
• Review results for the Business Unit
• People Management
• Risk and Compliance
• Credit vetting and legal

Closing Date 30 September 2026