Jobs at Ferrero

Main Responsibilities:

• Facilitate the planning, organizing and directing of the 3rd party agency sales and merchandising staff within the prescribed area
• Implement the route to market strategy so as to ensure trade coverage and increased distribution for the area
• Achievement of sales budgets and growth objectives by monitoring and analysing of sales performance and implementing corrective action plans.
• Effective implementation and execution of Ferrero Visibility requirements as per Ithemba Visibility in-store standards.
• Ensure the execution and implementation of all commercial agreements
• Implement field sales strategies to ensure that all seasonal Visibility activations and brand initiatives are executed timeously and effectively.
• Work with FSM and the third party sales and merchandising service providers to ensure that operational plans (related to Number of frequency of visits, Distribution, Visibility, Freshness and RSP standards) and ad-hoc activities are implemented and executed within the defined area.
• Control and monitor expenses within predetermined budgets
• Control and monitor all sales operational budgets as prescribed by the business

Who we are looking for:

• 3 - 5 years’ experience in managing field sales staff (internal or 3rd party agency) within the FMCG industry in a similar role.
• Key account management exposure would be advantageous.
• Strong people management skills with the ability to motivate the team in order to create a high performing team.
• Matric
• Post matric qualification (advantageous)

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Main Responsibilities:

• Delivering the company's growth through customer by delivering the product at the right place, right price
• Understanding, translating, and integrating customer strategy into joint business growth drivers
• Good negotiation skills and the ability to foster relationships with customers.
• Facilitate communication with customers and build long-term relationships to achieve business goals.
• Network with key customers to identify and address specific needs.
• Organized and able to analyse performance metrics.
• Set, deliver, and monitor account growth metrics, including ownership of account forecast & promotional effectiveness.
• Playing an integral role in new business pitches and hold responsibility for effective on-boarding of new clients.
• Act as the liaison between customers and internal teams ensuring customer requirements are met.
• Design and sell plans to customer, integrate customer plan to enable regional sales managers and their teams to increase sales and profitability.
• Identify and attract prospective strategic customers.
• Negotiate trade terms contracts.
• Maintain high customer satisfaction levels.
• Work with cross functional teams including Field Sales, Accounting & Finance, Marketing/Trade marketing, Supply Chain and Customer Service departments do deliver customer growth objectives.
• Deliver new products to market successfully.
• Manage and participate in Cross-Functional team targets.
• Lead and participate in design and adjustments of business processes.

Who we are looking for:

• Proven work experience as a national account manager of 5+ years in top end retail/modern trade
• Experience in key account management, cross functional team management and customer value creation
• Ability to identify new business opportunities and execution
• Understanding industry trends and integrating them into business solutions and strategy
• Demonstrable experience in negotiation
• In-depth understanding of sales performance metrics, category metrics and the 4Ps of marketing
• Hands on experience with full MS Suite
• Demonstrable experience in story telling through data
• Good analytical and data understanding skills
• Solid planning and organization skills
• Excellent communication and interpersonal skills
• Excellent presentation skills
• Great forecasting skills
• Bias for teamwork and collaboration
• Digital and Omnichannel savvy
• Ability to lead self (self-awareness, pressure tolerant)
• Entrepreneurial-Solution orientated mindset
• Availability to travel as needed
• Bachelor’s degree in commercial related field or Business Administration or relevant field experience