Founded in 1946 by Pietro and Giovanni Ferrero, the Ferrero Group is a family-owned business in its third generation. It has been built by talented people who share a commitment towards continuous improvement to achieve the highest quality and care. This same commitment is put into everything we do for our consumers and characterizes the environment in which...
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Delivering the company's growth through customer by delivering the product at the right place, right price
Understanding, translating, and integrating customer strategy into joint business growth drivers
Good negotiation skills and the ability to foster relationships with customers.
Facilitate communication with customers and build long-term relationships to achieve business goals.
Network with key customers to identify and address specific needs.
Organized and able to analyse performance metrics.
Set, deliver, and monitor account growth metrics, including ownership of account forecast & promotional effectiveness.
Playing an integral role in new business pitches and hold responsibility for effective on-boarding of new clients.
Act as the liaison between customers and internal teams ensuring customer requirements are met.
Design and sell plans to customer, integrate customer plan to enable regional sales managers and their teams to increase sales and profitability.
Identify and attract prospective strategic customers.
Negotiate trade terms contracts.
Maintain high customer satisfaction levels.
Work with cross functional teams including Field Sales, Accounting & Finance, Marketing/Trade marketing, Supply Chain and Customer Service departments do deliver customer growth objectives.
Deliver new products to market successfully.
Manage and participate in Cross-Functional team targets.
Lead and participate in design and adjustments of business processes.
Who we are looking for:
Proven work experience as a national account manager of 5+ years in top end retail/modern trade
Experience in key account management, cross functional team management and customer value creation
Ability to identify new business opportunities and execution
Understanding industry trends and integrating them into business solutions and strategy
Demonstrable experience in negotiation
In-depth understanding of sales performance metrics, category metrics and the 4Ps of marketing
Hands on experience with full MS Suite
Demonstrable experience in story telling through data
Good analytical and data understanding skills
Solid planning and organization skills
Excellent communication and interpersonal skills
Excellent presentation skills
Great forecasting skills
Bias for teamwork and collaboration
Digital and Omnichannel savvy
Ability to lead self (self-awareness, pressure tolerant)
Entrepreneurial-Solution orientated mindset
Availability to travel as needed
Bachelor’s degree in commercial related field or Business Administration or relevant field experience
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