Jobs at Hyundai Automotive South Africa

Job Description    

• The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.

Specific Role Responsibilities    

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience    

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

Skills and Personal Attributes    

• Customer and sales management.
• Understanding of the compliance governing the retail industry would be an advantage.
• Knowledge of the areas' most spoken languages an advantage.
• Experience in cold calling to develop a client base.
• Growing the market experience.
• Knowledge of Higher Gear.
• Knowledge of dealership policies and procedures.
• Knowledge of broader competitive motor industry.
• Knowledge of economic & financial factors affecting the industry.
• In-depth product knowledge on all related aspects.
• Knowledge of product image and corporate branding.
• Product Knowledge will be huge advantage.
• Self-motivated priority-setting and time management.
• Oral communication skills; negotiation and influencing skills.
• Accurate customer needs analysis and understanding.
• Accurate customer qualifying.
• Interpersonal and interactive skills.
• Effectively understanding and interpreting customer behaviours and emotions.
• Strong administrative skills.
• Professionalism and presentable.
• Negotiation and persuasiveness skills.
• Closing skills.
• Networking and lead generation skill

Deadline:31st July,2025

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Job Description    

• The Warranty Clerk will be responsible for adhering to Company and Hyundai Automotive SA's policies in ensuring the correct, timeous submission of claims whilst creating customer confidence in the brand by ensuring professional services at all times.

Specific Role Responsibilities    

• Validate all vehicle data on documentation before input .
• Review job cards before costing for car shop, paint and panel
• Ensure correct damage codes on all claims
• Attend to and expediently finalise all claim queries
• Ensure parts claim store is secure at all times
• Ensure parts claim store is clean and tidy
• Ensure all warranty parts are correctly tagged
• Ensure all prescribed parts are sent to the supplier within specified times
• Process all paint shop claims
• Liaise closely with HASA warranty claims department to ensure continuity in claim processing
• Ensure ordered warranty parts are placed on back order listing
• Ensure continued follow-up with outstanding warranty back order parts and customers
• Ensure customers return for back-order warranty repairs
• Check vehicle history and any previous warranty work
• Ensure the vehicle is within the warranty parameter period
• Ensure correct mileage recorded on the job card
• Ensure all vehicles have been inspected and diagnosed by the Workshop
• Ensure warranty part availability
• Ensure correct part and part number is recorded on the warranty claim form
• Ensure required authorisation is obtained before commencing with the repairs - DP or Service Manager to authorise while waiting for final HASA authorisation
• Ensure that the warranty policy is adhered to at all times
• Reconciliation of all warranty job cards, invoices and warranty claim forms to a warranty register
• Ensure all warranty claim forms and invoices are submitted to HASA within 7 (seven) days of completion of repair
• Follow up with HASA that invoices have been received
• Ensure that job cards are costed and invoiced immediately the repairs are completed
• Failed parts to be destroyed as per the conditions laid out in the warranty policy and procedures, unless otherwise instructed by HASAWhen requested, parts required for inspection are to be sent to HASA
• Ensure that all warranty job cards and invoices are signed by the customer
• Warranty filing is to be maintained by chassis number
• Manual report of warranty parts over 30 days to be kept for incentive purposes
• Reasonable requests by Management outside your job description will be performed from time to time

Qualifications and Experience    

• Matric
• Over 2 years exp in same or similar role

Skills and Personal Attributes    

• Attention to detail
• Previous experience in same role
• Good Communication skills

Deadline:1st August,2025

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Job Description    
Key Responsibilities And Duties

• Repair and service motor vehicles according to Motus standards and specifications 
• Repair and service vehicles according to specific or franchise specifications
• Establish parts required for service or repairs to be performed and ensure the correct parts are ordered
• Report to Foreman / Service Advisor promptly on any additional work required
• Obtain authorisation prior to carrying out additional work
• Obtain technical information from Foreman / Master Technician on problem jobs
• Adhere to Motus workshop policies and procedures
• Ensure that all old parts are placed in a plastic bag in the boot of the vehicle, except in the case of warranty work where old parts must be returned to the Warranty Clerk
• Ensure that all oils and consumables used are recorded on the job card
• Ensure that worked hours are clocked correctly
• Ensure that the vehicle is kept as clean as possible and that all seat and fender covers are clean
• Do not leave keys in an unattended vehicle
• Ensure that work bay is kept safe, clean and tidy
• Report any faulty / broken equipment to the Foreman / Workshop Manager
• Ensure that special tools and equipment are used according to safety regulations and specifications
• Ensure that hand tools set conforms to Motus standard
• Accept responsibility for apprentice and impart as much technical knowledge to him as possible through explanation, practice and the monitoring of work, including rectifying faults
• Reasonable requests by Management outside your job description will be performed from time to time
• Please note that preference will be given to EE Candidates in line with the Companies transformation goals

Qualifications and Experience    

• Qualified petrol/diesel Technician.

Skills and Personal Attributes    

• Qualified diesel/petrol technician

Deadline:1st August,2025

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Job Description    

• Hyundai Automotive South Africa is looking for a Product Specialist who will provide product information specification, development and production of product and pricing strategies,objectives, and promotions for product lines throughout the product life cycle, from planning to execution in line with set standards and business objectives.

Position Overview    
PROCESS

• Reporting - Research, compile and analyze competitor data, product & sales trends and present to management. 
• Product Planning - Plan and develop viability studies for new products including vehicle specifications, comparisons, pricing and positioning.
• Vehicle launches - Compile product brief, presentations and technical specifications for all new products. 
• Marketing - Collaborate with marketing services to effectively introduce new products and co-ordinate marketing material development.
• Business information System - Effectively use business information systems, DTS/Autostats/AutoMSA to compile and present reports
• Presentations - Compile and deliver presentations (PowerPoint)
• Adhere to standard operating procedures (SOPs) within the area of accountability.
• Adhere to the standard operating procedures and guidelines within the area of accountability.
• Collaborate with product marketing services to effectively introduce products , coordinate advertising, participate in trade shows and other key activities during the life cycle of the product.
• Contribute to the development of standard operating procedures and guidelines within the area of accountability.
• Develop and coordinate market, customer and competitive research and analysis, identifying trends and needs for inputs to the product design process.
• Escalate unresolved issues to management and process owners.
• Identify and develop solutions to improve operational service and quality and escalate unresolved issues to management and process owners. (Where applicable)
• Identify and develop solutions to improve operational service and quality.
• Optimise stock efficiency through correct product planning including but not limited to derivative , colour and lifecycle (including limited editions).
• Plan and develop criteria for new products including requirements, specifications, features, volume, product ecosystem strategy and product lifecycle strategy.
• Report on transactional and process activities to enable timely and effective decision making.

.FINANCE

• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.

CLIENT

• Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
• Broaden the understanding of customer service delivery principles and provide specialist support to meet and exceed customers' expectations.

PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Attend training initiatives to improve work quality and enhance own skills
• Own and live up to company values.
• Participate in forums/discussions that positively contribute to knowledge improvement.

Specific Role Responsibilities    
Client Focus

• Interacts with clients in a respectful, helpful and responsive manner.
• Responds to client needs with appropriate level of urgency.
• Informs clients timeously of reasons for possible problems, such as unexpected disruptions.
• Seeks feedback to develop a clear understanding of client needs and outcomes.

Improvement Orientation

• Discusses issues with supervisors and managers related to the quality of product and services and offers ideas /solutions to improve quality.
• Improves own skills and competencies with a practical and hands-on approach to learning new things.
• Provides on-the job training or guidance to facilitate the adoption of improved ways of work (1TL).

Judgement

• Anticipates obstacles in the process of performing one 's work and takes corrective action.
• Knows when to escalate a decision to a higher level.
• Gathers and considers relevant information to enable sound decisions in own team.
• Considers the possibilities and implications of alternative decisions, and selects an optimum course of action (1TL).
• Makes appropriate and timely decisions in well-structured or routine situations in own area of responsibility (1TL).

Interpersonal Effectiveness

• Works effectively with others to accomplish a common objective.
• Functions effectively as a member of a diverse work team.
• Communicates effectively across cultural and gender barriers.
• Listens to concerns, opinions and objections of others.
• Establishes constructive interpersonal relationships with co-workers, managers, internal and external stakeholders.

Planning and Organising

• Monitors own progress and performance against targets, schedules and standards.
• Identifies resource requirements to perform work per instructions and required standards.
• Plans the execution of work tasks for self and/or work team in line with set objectives.
• Organises and/or coordinates others to perform required work outputs.

Personal Courage

• Communicates openly, respectfully and with confidence when interacting with team members, colleagues and seniors.

Results Orientation

• Completes tasks to the required standard.
• Assumes personal responsibility to produce and deliver work of a high standard .
• Implements control measures (where necessary) to evaluate work quality and standards.
• Allocates workloads appropriately to ensure goal achievement.
• Clearly communicates expectations, standards, targets and time-lines when allocating work.

Persistence and Tenacity

• Handles interruptions and set-backs whilst remaining focused on the task.
• Endures criticism and reprimands from his / her peers and superiors, and takes remedial action.
• Adapts working methods and actions to avoid obstacles and to achieve desired results.

TECHNICAL COMPETENCIES

Organisational excellence and Intermediate / Understand

• The ability to understand what productivity is. The ability to understand what quality is, and what its relationship with productivity is.
• The ability to understand why productivity and quality levels important is to a business economic growth.
• The ability to understand the relationship between productivity and competitiveness.
• The ability to understand what is organizational excellence, and what are its main criteria.
• The ability to understand why is customer orientation the key to organisational excellence.
• The Productivity process is understood in terms of effectiveness , efficiency, utilisation and respect for human dignity.

Computer Literacy

• The ability to utilise the correct computer software and the relevant functionality applicable to the outcomes required.
• Use spreadsheets to carry out numerical calculations on data and present the results in tabular and/or graphical form.
• Use word processing programmes to create, edit and store text documents, with embedded graphics and images in electronic form.
• Use email to send and receive electronic mail, attaching files, use of junk mail, setting signature blocks, use different themes, deleting email, forwarding email, setting appointments, accepting invitations.
• Use of presentation applications such as MS PowerPoint where needed. Use printers and scanners as needed. Use the internet via default browsers to search and retrieve information. Connect to network through the use of wireless or ethernet topology and protocols.

Product and or Service knowled

• Capable of analysing relevant OHS and environmental protection procedures and guidelines;
• Procedures and policies for the identification, handling, stacking and storage of particular categories of products;
• Focus of operation of work systems, equipment, management and site operating systems for the products;
• Categories or groups of products and the special handling, stacking and storage requirements for each;
• Analyse relevant and correct purpose and use of cataloguing and labelling systems to determine gaps in performance, rendering solutions, informing decision-makers and updating policies and procedure.

Qualifications and Experience    

• 2 - 3 years' experience in a similar environment
• Higher certificate in marketing, research.
• Research or Marketing Degree

Deadline:4th August,2025

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Job Description    

• The Sales Executive will be required to achieve set sales targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding.
• Please note that preference will be given to Employment Equity candidates in line with the Companies transformation targets.

Specific Role Responsibilities    

• To sell the maximum number of units possible
• To maintain profits within the company requirements
• To ensure all customers are introduced to the F&I
• To ensure the customer is made aware of all the accessories on offer
• To ensure that the highest level of customer satisfaction is attained
• To ensure that the "Road To A Sale" is conducted with every customer
• To maintain the Company's marketing system with the utmost discipline (Higher Gear)
• To ensure that deal files are accurately completed according to Company policy
• To ensure all CPA documentation is completed according to the Law
• To ensure all documentation required by the Company is correct and recorded
• To ensure displays / shows are staffed correctly
• To ensure full knowledge of any "specials" being run by the Company
• To ensure that prospecting targets are reached
• To ensure Fuel-Online targets are reached
• To ensure full product knowledge
• To adhere to the discounting policy of the Company
• To ensure that demo vehicle is clean and maintained at all times
• To ensure that the invoicing policy of the Company is maintained
• To ensure that vehicles are delivered free of defects
• Ensure that costing's agree to final profit report (VHP515)
• Upon delivery, customer to be introduced to key dealership personnel (Service Manager, Parts Manager, etc.)
• No vehicles may be delivered until all deposits / short-falls have been collected
• Cash deals may not be delivered until fully paid
• Vehicles that will not be paid within the month must not be invoiced
• Customers must be informed of the payment policy of the dealership
• Quotes given to customers must be signed off by Management
• Any work sent out to a supplier without correct authorisation will be for your own account
• Reasonable requests by Management outside your job description will be performed from time to time

Qualifications and Experience    

• 2-3 years experience in the same or similar role
• Matric / Equivalent
• Minimum 2 years experience in the Motor Industry
• Vehicle sales experience

Skills and Personal Attributes    

• Sales
• Customer Services

Deadline:4th August,2025

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Job Description   

MAIN PURPOSE OF THE JOB

• To conduct all transactions with customers with the utmost courtesy.
• To correctly place such items in stores.
• To ensure accurate identification of customer's needs by means of parts catalogue, computer stock lists.
• To receive and identify stock. To check goods from suppliers.
• Implementation of discount structure as applicable.

Specific Role Responsibilities    

OBJECTIVES AND KEY TASKS

Improved Profitability:-

• To ensure that all required parts for any particular repair or service and additional accessories are offered to customers.
• To ensure stock is kept safe and in first class condition.
• Ensure that a receipt, payment or authorised signature is received for all issues.

Customer Service and Satisfaction:-

• To ensure that all customers are shown the utmost courtesy and consideration.
• To ensure that all issues are in first class condition and suitable for use for which purchased.

Cost Control:-

• To ensure stock is kept in good condition.
• To ensure that stock is only issued in accordance with policy regarding payment or charge.
• To guard against unauthorised withdrawal from stock.
• To maintain stock control system.To care for stock control, plant and record systems.

MAIN JOB FUNCTIONS

Staff:-

• To assist all company staff in parts identification and, if required, replacements.
• To assist in training new parts persons.

Administration:-

• To ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
• To ensure that all credit sales are made to an authorised signatory or approved account.
• To keep all parts catalogues, manufacturers lists, etc. updated and tidy.

Communications:-

• To ensure Parts Manager is kept aware of stock movement.
• To notify Parts Manager of any difference noted when inspecting incoming goods.
• To maintain good helpful relationships with all customers and their representatives.

Marketing:-

• To assist if required in any marketing activity as required.

Finance:-

• To ensure all transactions take place according to company policy.
• To ensure security of all cash and cheques received.
• To be numerate and literate at the clerical level required.
• To understand basic vehicle layout, function and location of parts.
• To be able to identify parts.
• To have received training in standard stock-keeping system used.
• To use stock control and location equipment.
• To be capable of courteous service to customers.

Qualifications and Experience    

• 2-3 years experience as a Parts Salesperson

Skills and Personal Attributes    

• Parts and Automotive Experience
• Communication skills
• Computer skills

Deadline:4th August,2025