Jobs at IQVIA

Job Qualifications

• Bachelor's Degree Req computer science or any related field.
• Five (5) years work experience in similar role.
• Intermediate to Senior experience in SSIS.
• Demonstrated ability to understand client requirements, systems and processes.
• Indepth knowledge of current systems and business processes.
• High communication skills.
• Capability to work in multicultural team environment.
• C# knowledge is a bonus
• SQL, Power BI & QlikView knowledge are a big plus.

Job Roles and Responsibilities:

• BI Project Management – liaising with Centrix and CCP’s clients regarding the various project requirements and timelines. Analyse the clients business and Business Intelligence needs and formulate a structured plan based on different Complexities and Variables.
• Manage CCP and Centrix Qlikview environment, including but not limited to model delivery of CCP and Centrix Qlikview Formulary Management models, Adhoc CCP and Centrix QlikView developed.
• Quality Assurance – All models developed are subject to stringent QA process as per CCP development policy and best practice. Provided QA services for CCP’s internal development.
• Install, upgrade and administer QlikView software including QlikView Server, Publisher, Desktop and NPrinting.
• Adhoc Development –Adhoc model development that were not project related, mostly relating to improving efficiencies within the business and once off client requests.

Establish positive relationships with customers.

• Identify customer needs and work cohesively to make sure these needs are met.
• Integrate 3rd party software such as GeoQlik into QlikView applications.
• Provides necessary required QlikView design and developer capabilities to maintain our Qlikview Solutions Partner Status  lose potential QlikView and Qlik Sense sales and implementations.

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Description of Roles and Responsibilities

• This role is primarily accountable for the end to end performance and project management for assigned protocols in a country in compliance with ICH/GCP and country regulations, Sponsor policies and procedures, quality standards and adverse event reporting requirements internally and externally.
• For certain studies, the CRM could be responsible for several countries in a cluster.

Responsibilities include, but are not limited to:

• Main Point of Contact (POC) for assigned protocols and link between Country Operations and clinical trial team (CTT).
• Responsible for project management of the assigned studies: pro-actively plans, drives and tracks execution and performance of deliverables/timelines/results to meet country commitments from feasibility and site selection, recruitment, execution and close out.
• Accountable for performance for assigned protocols in a country in compliance with ICH/GCP and country regulations, Sponsor policies and procedures, quality standards and adverse event reporting requirements internally and externally.
• Reviews Monitoring Visits Reports and escalates performance issues and training needs to CRA manager and/or functional vendor and internal management as needed.
• Performs Quality control visits as required
• Leads local study teams to high performance: trains in the protocol for other local roles, collaborates with and supports CRAs as protocol expert and coordinates activities across the different local country roles ensuring a strong collaboration (including the CTC, CRAs, and COM)
• Responsible for creating and executing a local risk management plan for assigned studies
• Ensures compliance with CTMS, eTMF and other key systems in assigned studies
• Escalates as needed different challenges and issues to TA Head/CRD/CQM and or CTT (as appropriate)
• Identifies and shares best practices across clinical trials, countries, clusters
• Responsible for collaboration with functional outsourcing vendors, investigators, other external partners in assigned studies
• Country POC for programmatically outsourced trials for assigned protocols.
• As a customer-facing role, this position will build business relationships and represent MSD with investigators
• Serves local business needs as applicable in his/her country (If delegated can sign contracts and manage budgets).
• Supports local and regional strategy development consistent with long-term corporate needs in conjunction with CRD, TAH and Regional Operations.
• Collaborates internally with HQ functions, regional and local operations, EU Clinical Development, Pharmacovigilence, Global Medical Affairs to align on key issues/decisions across the trials. Consult with GHH as needed.
• Lead and contribute to initiatives and projects adding value to the business and supporting the strategy

Experience Required

• 5-6 years of experience in clinical research
• CRA experience preferred.

Educational Requirements
Required:

• Bachelor’s degree in science (or comparable)

Preferred:

• Advanced degree, (e.g., Master degree, MD, PhD)
• CRA R CRM Job Profile / Nov 2022

Travel Expectations
up to 30% of working time

CORE Competency Expectations

• Knowledge in Project Management and site management.
• Strong organizational skills with demonstrated success required.
• Requires ability to make decisions independently and oversee important activities relevant to clinical research activities according to predetermined global policies and commitments with the support, oversight and supervision of the TA Head or CRD
• Requires strong understanding of local regulatory environment
• Strong scientific and clinical research knowledge is required
• Strong understanding of clinical trial planning, management and metrics is essential as well as the ability to focus on multiple deliverables and protocols simultaneously.
• Experience functioning as a key link between Country Operations and Clinical Trial Teams
• Communicates effectively and builds a collaboration spirit in a remote/virtual environment and across countries, cultures and functions
• Ability and skills to manage resource allocation, processes (and controls), productivity, quality and project delivery
• Proficiency in written and spoken English and local language. The incumbent must be competent and effective in written and verbal communication.
• Strategic thinking
• Ability to work efficiently in a remote and virtual environment
• Understand Cultural Diversity
• The position requires proven strong project management skills and/or project management certification or relevant training program/close mentoring.

Behavioural Competency Expectations

• Strong leadership skills that enable and drive alignment with the goals, purpose and mission of the Sponsor.
• Ability to identify problems, conflicts and opportunities early and lead, analyse and prepare mitigation plans and drive conflict resolution is critical.
• Required to negotiate skillfully in tough situations with both internal and external groups; settle differences with minimum disruption. Examples of common problems include: 1) low patient recruitment, 2) inadequate staff to meet business needs, 3) performance or compliance issues, 4) working with regulatory issues and the broader organization, and 5) resolution of conflictive situations
• Educational/pedagogic, diplomatic and empathic skills to effectively build and maintain professional relationships with investigators and other stakeholders.

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Roles and Responsibilities

A lead is expected to contribute to the firm's growth and development in a variety of ways, including:

• Project Delivery: Understand client requirements, project scope and deliverables; Lead project delivery and client meetings under overall guidance of EM/ Senior management; follow Assess-Design-Develop-Deliver-Monitor process in various work modules of the project; project team management and coordination with internal and external stakeholders etc. Also, would manage vendor, Design & Delivery and Data Processing, maintain field schedules, monitoring and communicating deadlines to team; checking programmed questionnaires; monitoring and maintaining progress of fieldwork; specifying deliverable requirements; final review of member deliverables. Contribute to team process improvements
• Operational excellence: Ensuring project profitability, timely delivery of projects, invoicing and collection, quality & risk management, positive feedbacks from the client, etc.
• Business Development: Identification and development of work opportunities, client requirement analysis, development of EoI/proposals, client presentations, etc.
• Practice Development: Support and lead learning and development initiatives for the team/project/organization.
• Thought Leadership: Manage research, analysis and delivery of thought leadership reports (global and domestic) with guidance from senior team professionals

As lead, the primary role would be to manage & lead project work streams/modules and client interactions with support from Sr. consultants/ Consultants in team. Additionally, you would be coaching team on technical and management areas.

Eligibility criteria and requirements:

• French Speaker
• Master’s in Public Health / Health Administration / Social Sciences / Business Administration/ Economics/ Public Policy / international development,
• Graduation: Any (MBBS/BHMS is desirable)
• Should have relevant experience of 10+ years working for a governmental, intergovernmental and/or non-governmental organization in health sector
• Should have a flair for business development through proposal / grant writing and proactive outreach to the potential funders. Should be comfortable in making an elevator pitch to external stakeholders. Should be able to own and chase revenue and sales target numbers.
• Prior consulting / advisory experience in public health sector in Africa is a desirable
• Excellent understanding of health sector, public health structure, multi-laterals and health programs in Africa. Experience in one or more areas such as Maternal and Child Health, TB, Malaria, Non-Communicable Diseases, Healthcare Research, etc.
• Prior experience of proposal development and managing projects for government clients and donor agencies
• Excellent project management skills with effective communication and team-management skills
• Government and development partner Stakeholder management, financial planning and management, team coordination and good writing skills.
• Project management and Problem-solving capabilities
• Report writing and PowerPoint development skills
• Willingness to travel and adaptability to change
• Stay informed about research and trends in our program areas and in research and evaluation to inform our strategy accordingly.
• Network with other institutions running similar programs to find areas of collaboration and knowledge sharing
• Experience with Africa CDC, Africa Union, UN agencies, The Global Fund, etc would be an asset