Sharing a Vision to Drive Healthcare Forward
Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources.
We are inspired by the potential ...
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Job Overview:
- Facilitate study setup, including protocol and budget review, leading meetings, and developing project plans.
- Partner with the Study Setup team for quality database setup and oversee protocol documentation.
- Prepare and present protocol-specific materials at Kick Off and Investigator meetings.
- Monitor project plans, timelines, and deliverables, manage documentation, and oversee study monitoring and reporting.
- Manage study scope changes and budget monitor quality of the study and any service-related issues, implementing changes as required.
- Collaborate with project management to improve processes and service quality.
- Coordinates company services, such as but not limited to, database setup, data management, and lab operations, and serves as a resource for internal departments.
Requirements:
- Bachelor’s degree in Life Sciences and/or related field preferred Equivalent combinations of education, training, and experience may be considered.
- Knowledge of project management methodologies, processes, and best practice technology.
- Minimum of 18 months experience in a project management and customer-facing environment preferred.
- Over 2 years of experience in the clinical or research industry preferred.
- Skill in creating and maintaining project timelines to ensure deadlines are met.
- Experience in managing project budgets to avoid cost overruns.
- Ability to achieve results through collaborative efforts with others.
- Knowledge of Laboratory Operations, and Central Laboratory Functions (kits/supplies, logistics, specimen storage, data reporting, site alerts, etc.)
- Ability to identify potential risks and develop mitigation strategies.
- Experience in successfully leading large, global, and complex Phase I-IV clinical trials preferred.
go to method of application »
Job Overview:
- Facilitate study setup, including protocol and budget review, leading meetings, and developing project plans.
- Partner with the Study Setup team for quality database setup and oversee protocol documentation.
- Prepare and present protocol-specific materials at Kick Off and Investigator meetings.
- Monitor project plans, timelines, and deliverables, manage documentation, and oversee study monitoring and reporting.
- Manage study scope changes and budget monitor quality of the study and any service-related issues, implementing changes as required.
- Collaborate with project management to improve processes and service quality.
- Coordinates company services, such as but not limited to, database setup, data management, and lab operations, and serves as a resource for internal departments.
Requirements:
- Bachelor’s degree in Life Sciences and/or related field preferred Equivalent combinations of education, training, and experience may be considered.
- Knowledge of project management methodologies, processes, and best practice technology.
- Minimum of 18 months experience in a project management and customer-facing environment preferred.
- Over 2 years of experience in the clinical or research industry preferred.
- Skill in creating and maintaining project timelines to ensure deadlines are met.
- Experience in managing project budgets to avoid cost overruns.
- Ability to achieve results through collaborative efforts with others.
- Knowledge of Laboratory Operations, and Central Laboratory Functions (kits/supplies, logistics, specimen storage, data reporting, site alerts, etc.)
- Ability to identify potential risks and develop mitigation strategies.
- Experience in successfully leading large, global, and complex Phase I-IV clinical trials preferred.
go to method of application »
Job Overview:
- Facilitate study setup, including protocol and budget review, leading meetings, and developing project plans.
- Partner with the Study Setup team for quality database setup and oversee protocol documentation.
- Prepare and present protocol-specific materials at Kick Off and Investigator meetings.
- Monitor project plans, timelines, and deliverables, manage documentation, and oversee study monitoring and reporting.
- Manage study scope changes and budget monitor quality of the study and any service-related issues, implementing changes as required.
- Collaborate with project management to improve processes and service quality.
- Coordinates company services, such as but not limited to, database setup, data management, and lab operations, and serves as a resource for internal departments.
Requirements:
- Bachelor’s degree in Life Sciences and/or related field preferred Equivalent combinations of education, training, and experience may be considered.
- Knowledge of project management methodologies, processes, and best practice technology.
- Minimum of 18 months experience in a project management and customer-facing environment preferred.
- Over 2 years of experience in the clinical or research industry preferred.
- Skill in creating and maintaining project timelines to ensure deadlines are met.
- Experience in managing project budgets to avoid cost overruns.
- Ability to achieve results through collaborative efforts with others.
- Knowledge of Laboratory Operations, and Central Laboratory Functions (kits/supplies, logistics, specimen storage, data reporting, site alerts, etc.)
- Ability to identify potential risks and develop mitigation strategies.
- Experience in successfully leading large, global, and complex Phase I-IV clinical trials preferred.
go to method of application »
The Role
- In this role, you’ll support the design, development, and delivery of exciting and complex consulting projects for some of the world’s best-known organisations. By translating data into meaningful information and communicating your recommendations, you’ll gain valuable insights and start your career with a boost.
What You’ll Be Doing
Your analytical, inter-personal, creative thinking, business management and leadership skills will be called upon from day one. You will help create change in the world of Life Sciences, every project will be different but a sample of the accomplishments you can expect are:
- Conducting primary and secondary research and performing quantitative and qualitative analysis to identify key client issues, translating the data into meaningful insights and communicating recommendations to key decision makers
- Leveraging business experience and acumen in identifying strategic alternatives to client questions
- Working in a team of like-minded professionals to create reports, presentations, workshops with client employees, management teams and other stakeholders, under the guidance our “the best on the business” team leaders
- Developing broad knowledge of related consulting methodologies and pharmaceutical market through the delivery of consulting engagements and participation in formal and informal learning opportunities
- Working independently and as part of a team, with responsibility for supervising junior team members
- Assisting development and writing of proposals with senior support
- Attending, supporting and presenting at client meetings
- Contributing to learning, development and recruiting
About You
Candidates interested in joining as an Associate / Associate Consultant should have:
- Undergraduate/master’s degree in life sciences, economics/business, and 2/3 years’ experience in the healthcare/pharmaceutical industry OR an academic PhD degree with commercial experience in the healthcare industry
- Demonstrable analytical, interpretative and problem-solving skills
- Previous experience in Commercial Consulting, Strategy Consulting
- Well-developed written and verbal communication skills including presentations, meeting and workshop facilitation, business and report writing
- Strong capability in juggling priorities to meet deadlines while retaining consistently high quality outcomes
- Excellent interpersonal skills and ability to work effectively with others in and across the organization to accomplish team goals
- Knowledge of key issues and current developments in the pharmaceutical and healthcare industries
- An avid interest in the healthcare and life sciences industries
- Knowledge of consulting methodologies, tools and techniques
- Basic understanding of and willingness to learn Generative AI and its hands-on application in business problem-solving
- Adaptability and an ability to learn quickly and apply new knowledge and thinking
- A willingness and ability to travel
- Right to work in the country you are applying for
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The Role
- In this role, you’ll be managing multiple large and complex global consulting projects for clients in the life science industry. This exciting opportunity will allow you to lead project teams to provide solutions to clients and identify further areas to support our clients to drive healthcare forward.
What You’ll Be Doing
- Planning, organizing, and managing a team for successful project completion
- Managing stakeholders in large (multi-workstream) projects, including seniors, cross-functional teams and clients
- Designing, structuring, and delivering client reports and presentations
- Developing client relationships and identifying opportunities for follow-on work and new leads
- Supporting the development of proposals and intellectual property
- Developing broader and deeper knowledge of consulting methodologies and the pharmaceutical market through on-the-job experience and training
- Coaching project team members and junior staff to fulfil their objectives
- Leading internal initiatives, such as recruitment, training, junior development to continue supporting the growth and development of our team
Who You Are
- Passionate about making a difference in the world of healthcare and life sciences with previous experience in Pricing & Market Access projects
- 7+ years of experience in life science / healthcare strategy consulting. 2+ years of relevant project management experience (within management consulting) focused on large or multiple strategic consulting projects
- Experienced working in sizable/multi-disciplined teams and leading employees within the management consulting environment
- Interested in working in Consulting, in a dynamic, intellectually stimulating environment, and in continuing developing your expertise in the healthcare industry
- A good communicator with excellent interpersonal and team-working skills and strong written, numerical, and problem-solving skills
- Able to adapt, learn quickly, and apply new knowledge
- An effective and collaborative team worker
In addition to the skills and experience above a Manager should have:
- Bachelor’s degree or equivalent, graduate degree or MBA not required but a plus
- A track record of leadership and people development
- Fluency in English (spoken and written)
- A willingness and ability to travel
- Right to live and work in the recruiting country (IQVIA does not sponsor working visas)
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Job Overview
- Develop the global contracting strategy and support the delivery of all required start-up contracting activities for selected sponsors, studies or multi-protocol programs as determined by the Sponsor’s requirements.
Sponsor Requirements:
Budget building within France and UK.
Global contracts experience within Germany, Austria, Nordics, Poland, Italy and or Spain.
Essential Functions
- Develop Coordinate the development of investigator grants and estimates, contracting strategies and proposal text to support the proposal development process.
- Develop contract language, payment language and budget templates as required as applicable to the position
- Utilize and maintain contracting systems, tools, processes, and training materials for selected sponsors, studies or multi-protocol programs according to the Scope of Work and Project Plan, within the agreed project strategy.
- Ensure collaboration, including communication with sponsors, stakeholders and RSU regions and countries as applicable to the position, to successfully deliver the agreed project scope in compliance with sponsor requirements and/or the RSU Management Plan.
- Provide specialist legal, operational and financial contracting support to the Study Teams, as applicable to site agreements to facilitate efficient business development and initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements.
- Assist with the creation and/or review of core scientific, technical and administrative documentation to support business development and enable study initiation and maintenance, as required.
- Contribute to the collection, interpretation, analysis and dissemination of accurate contracting intelligence to support assigned studies and the wider company, as required.
- Ensure overall contracting efficiency and adherence to project timelines and financial goals as applicable to site agreements
- Report contracting performance metrics and out of scope contracting activities as required.
- Work with Quality Management to ensure appropriate contract management and quality standards. Mentor and coach colleagues as required including the delivery of training materials as required.
- Deliver presentations to clients as required. As applicable, eEnsure accurate completion and maintenance of internal systems (with emphasis on CTMS), databases, tracking tools, timelines and project plans.
- May take a proactive role in developing long standing relationships with preferred IQVIA clients/customers.
Qualifications
Bachelor's Degree Related field Req
- 5-year relevant sponsor or clinical research organization clinical site contracting experience, including demonstrable global and/or regional experience acting as a contract negotiator. Equivalent combination of education, training and experience.
- Good negotiating and communication skills with ability to challenge.
- Strong legal, financial and/or technical writing skills.
- Strong understanding of regulated clinical trial environment and knowledge of drug development process.
- Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines.
- Knowledge of applicable regulatory requirements, SOPs and company’s Corporate Standards.
- Strong understanding of particular Sponsor or stakeholder need and ability to share this knowledge effectively with others.
- Ability to utilize metrics and then communicate these with study team to establish timelines for deliverables.
go to method of application »
Job Overview
- Develop the global contracting strategy and support the delivery of all required start-up contracting activities for selected sponsors, studies or multi-protocol programs as determined by the Sponsor’s requirements.
Sponsor Requirements:
Budget building within France and UK.
Global contracts experience within Germany, Austria, Nordics, Poland, Italy and or Spain.
Essential Functions
- Develop Coordinate the development of investigator grants and estimates, contracting strategies and proposal text to support the proposal development process.
- Develop contract language, payment language and budget templates as required as applicable to the position
- Utilize and maintain contracting systems, tools, processes, and training materials for selected sponsors, studies or multi-protocol programs according to the Scope of Work and Project Plan, within the agreed project strategy.
- Ensure collaboration, including communication with sponsors, stakeholders and RSU regions and countries as applicable to the position, to successfully deliver the agreed project scope in compliance with sponsor requirements and/or the RSU Management Plan.
- Provide specialist legal, operational and financial contracting support to the Study Teams, as applicable to site agreements to facilitate efficient business development and initiation and maintenance of clinical trials, whilst enabling compliance with regulatory requirements.
- Assist with the creation and/or review of core scientific, technical and administrative documentation to support business development and enable study initiation and maintenance, as required.
- Contribute to the collection, interpretation, analysis and dissemination of accurate contracting intelligence to support assigned studies and the wider company, as required.
- Ensure overall contracting efficiency and adherence to project timelines and financial goals as applicable to site agreements
- Report contracting performance metrics and out of scope contracting activities as required.
- Work with Quality Management to ensure appropriate contract management and quality standards. Mentor and coach colleagues as required including the delivery of training materials as required.
- Deliver presentations to clients as required. As applicable, eEnsure accurate completion and maintenance of internal systems (with emphasis on CTMS), databases, tracking tools, timelines and project plans.
- May take a proactive role in developing long standing relationships with preferred IQVIA clients/customers.
Qualifications
Bachelor's Degree Related field Req
- 5-year relevant sponsor or clinical research organization clinical site contracting experience, including demonstrable global and/or regional experience acting as a contract negotiator. Equivalent combination of education, training and experience.
- Good negotiating and communication skills with ability to challenge.
- Strong legal, financial and/or technical writing skills.
- Strong understanding of regulated clinical trial environment and knowledge of drug development process.
- Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines.
- Knowledge of applicable regulatory requirements, SOPs and company’s Corporate Standards.
- Strong understanding of particular Sponsor or stakeholder need and ability to share this knowledge effectively with others.
- Ability to utilize metrics and then communicate these with study team to establish timelines for deliverables.
go to method of application »
Job Overview
- Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.
Essential Functions
- Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming,
- Data Management Plan and database deliverables to internal and external customers.
- Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency.
- Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff.
- Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses.
- Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.
- Develop and implement plans for measuring and improving employee engagement, ensuring global consistency.
- Collaborate with project leads to address work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible. Develop and manage associated action plans to hold members accountable.
- Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership.
- Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover.
- Attend and participate in Bid Defenses, Kick off Meetings (KOM), as applicable. Support Request for Information (RFI), Request for Pricing (RFP), and budgets, as requested.
- Participate / Support internal and external audits and inspections, as required. Also ensure required staff is assigned, trained and prepared to support.
Qualifications
- Bachelor's Degree Clinical, biological or mathematical sciences or related field,
- 7 years of relevant work experience including people management. Equivalent combination of education, training and experience.
- Advanced knowledge of Data Management processes and systems.
- Solid understanding of clinical drug development process and production of Data Management deliverables
- Proven Staff management skills, strong leadership, motivational and influencing skills.
- Strong organizational skills, metrics calculations, and time management skills.
- Strong verbal/written communication skills.
- Ability to work on multiple projects and manage competing priorities effectively
- Effective mentoring and developed coaching skills.
- Ability to achieve results through proactive communication and facilitation in a matrix service delivery environment with shared accountabilities.
- Sound judgment, decision-making and problem-solving skills.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients
- Ability to follow instructions/guidelines, utilize initiative and work independently.
- Understanding on basic Project Finance (EAC, forecasting, burn-rate monitoring and recognizing & pursuing OOS where appropriate)
- Ability to drive business and financial results – short and long term.
- Ability to proactively evaluate risks and potential issues and seek solutions and discuss appropriately with direct reports, colleagues, and customers.
- Demonstrates good judgement in requesting input from senior staff. When requesting input, ensure clearly laying out the issue and required background details, articulating what support is needed; and what are the recommended actions.
go to method of application »
Job Overview
- Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.
Essential Functions
- Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming,
- Data Management Plan and database deliverables to internal and external customers.
- Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency.
- Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff.
- Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses.
- Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.
- Develop and implement plans for measuring and improving employee engagement, ensuring global consistency.
- Collaborate with project leads to address work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible. Develop and manage associated action plans to hold members accountable.
- Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership.
- Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover.
- Attend and participate in Bid Defenses, Kick off Meetings (KOM), as applicable. Support Request for Information (RFI), Request for Pricing (RFP), and budgets, as requested.
- Participate / Support internal and external audits and inspections, as required. Also ensure required staff is assigned, trained and prepared to support.
Qualifications
- Bachelor's Degree Clinical, biological or mathematical sciences or related field,
- 7 years of relevant work experience including people management. Equivalent combination of education, training and experience.
- Advanced knowledge of Data Management processes and systems.
- Solid understanding of clinical drug development process and production of Data Management deliverables
- Proven Staff management skills, strong leadership, motivational and influencing skills.
- Strong organizational skills, metrics calculations, and time management skills.
- Strong verbal/written communication skills.
- Ability to work on multiple projects and manage competing priorities effectively
- Effective mentoring and developed coaching skills.
- Ability to achieve results through proactive communication and facilitation in a matrix service delivery environment with shared accountabilities.
- Sound judgment, decision-making and problem-solving skills.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients
- Ability to follow instructions/guidelines, utilize initiative and work independently.
- Understanding on basic Project Finance (EAC, forecasting, burn-rate monitoring and recognizing & pursuing OOS where appropriate)
- Ability to drive business and financial results – short and long term.
- Ability to proactively evaluate risks and potential issues and seek solutions and discuss appropriately with direct reports, colleagues, and customers.
- Demonstrates good judgement in requesting input from senior staff. When requesting input, ensure clearly laying out the issue and required background details, articulating what support is needed; and what are the recommended actions.
go to method of application »
Job Overview
- Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.
Essential Functions
- Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming,
- Data Management Plan and database deliverables to internal and external customers.
- Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency.
- Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff.
- Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses.
- Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.
- Develop and implement plans for measuring and improving employee engagement, ensuring global consistency.
- Collaborate with project leads to address work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible. Develop and manage associated action plans to hold members accountable.
- Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership.
- Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover.
- Attend and participate in Bid Defenses, Kick off Meetings (KOM), as applicable. Support Request for Information (RFI), Request for Pricing (RFP), and budgets, as requested.
- Participate / Support internal and external audits and inspections, as required. Also ensure required staff is assigned, trained and prepared to support.
Qualifications
- Bachelor's Degree Clinical, biological or mathematical sciences or related field,
- 7 years of relevant work experience including people management. Equivalent combination of education, training and experience.
- Advanced knowledge of Data Management processes and systems.
- Solid understanding of clinical drug development process and production of Data Management deliverables
- Proven Staff management skills, strong leadership, motivational and influencing skills.
- Strong organizational skills, metrics calculations, and time management skills.
- Strong verbal/written communication skills.
- Ability to work on multiple projects and manage competing priorities effectively
- Effective mentoring and developed coaching skills.
- Ability to achieve results through proactive communication and facilitation in a matrix service delivery environment with shared accountabilities.
- Sound judgment, decision-making and problem-solving skills.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients
- Ability to follow instructions/guidelines, utilize initiative and work independently.
- Understanding on basic Project Finance (EAC, forecasting, burn-rate monitoring and recognizing & pursuing OOS where appropriate)
- Ability to drive business and financial results – short and long term.
- Ability to proactively evaluate risks and potential issues and seek solutions and discuss appropriately with direct reports, colleagues, and customers.
- Demonstrates good judgement in requesting input from senior staff. When requesting input, ensure clearly laying out the issue and required background details, articulating what support is needed; and what are the recommended actions.
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Job Overview
- Project Leads are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster.
- The Project Lead is an essential member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices.
- Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction.
- Clinical Project leads can run their own studies. The Project Lead focus is on leveraging therapeutic expertise and IQVIA’s suite of solutions to drive operational excellence and strategic leadership with our customers
Essential Functions
- Participate in bid defense presentations in partnership with Business Development and may lead the presentation for smaller, less complex regional studies.
- May be responsible for delivery and management of smaller, less complex, regional studies.
- Develop integrated study management plans with the core project team.
- Accountable for the execution of clinical studies, or assigned portion of clinical studies, per contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures.
- Set objectives of the core project team and/or sub-team(s) according to agreed upon contract, strategy and approach, effectively communicate and assess performance.
- Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles.
- Monitor progress against contract and prepare/present project and/or sub-team information proactively to stakeholders internally and externally.
- Manage risk (positive and negative) and contingencies proactively and lead problem solving and resolution efforts.
- Achieve project quality by identifying quality risks and issues, responding to issues raised by project team and/or sub-team members and planning/implementing appropriate corrective and preventative action plans.
- May serve as primary or backup project contact with customer and would then own the relationship with the project’s key customer contacts, as well as communicate/collaborate with IQVIA business development representatives, as necessary.;
- Build the cross-functional project team and lead their efforts; responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles.;
- Ensure the financial success of the project.
- Forecast and identify opportunities to accelerate activities to bring revenue forward.
- Identify changes in scope and manage change control process as necessary.
- Identify lessons learned and implement best practices.
- May be assigned as the primary contact for vendors leading project vendor management and vendor management related activities as per project requirements.;
- Adopt corporate initiatives and changes and serve as a change advocate when necessary.
- Provide input to line managers of their project team members’ performance relative to project tasks.
- Support staff development and mentor less experienced project team members on assigned projects to support their professional development.;
Qualifications
- Bachelor's Degree Life sciences or related field
- Oncology background is a must
- 5 years of prior relevant experience including > 1 years project management experience.
- Advanced knowledge of job area, and broad knowledge of other related job areas, typically obtained through advanced education combined with experience.
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Role Overview
- We are seeking an experienced Patient Support Program (PSP) Manager to take ownership of the end-to-end operational, quality, and compliance oversight of patient support programs across multiple African countries.
- This role is responsible for ensuring high-quality, compliant program delivery, effective team leadership, strong client engagement, and insightful reporting, all contributing to improved patient outcomes.
Key Responsibilities
Program & Operational Management
- Lead and manage patient support programs across multiple therapeutic areas and countries
- Ensure delivery aligns with scope, timelines, budgets, and contractual commitments
- Drive continuous improvement through performance monitoring and operational insights
Clinical & Field Nurse Support
- Provide guidance and oversight to Field Nurses and program teams
- Act as escalation point for complex clinical, patient, or operational matters
- Maintain a strong understanding of the clinical landscape and patient journey
KPI Reporting & Client Management
- Develop and present monthly KPI and performance reports
- Monitor SLAs, identify trends, and provide actionable recommendations
- Build and maintain strong client relationships as a trusted partner
Contract Management Support
- Support preparation and review of contract addendums
- Ensure contracts remain updated and aligned with current program requirements
Quality, Compliance & Audit
- Oversee quality management, including risk management, issue tracking, and CAPAs
- Ensure full compliance with SOPs, regulatory requirements, and data privacy standards
- Support internal audits, including preparation, documentation, and follow-up actions
Pharmacovigilance
- Ensure accurate and timely reporting of adverse events and product complaints
- Support training and compliance in pharmacovigilance processes
People & Team Management (Africa)
- Lead, mentor, and develop multi-country teams
- Support recruitment, onboarding, and performance management
- Foster a compliant, high-performance culture
Systems, Financial & Reporting
- Drive effective use of CRM and case management systems
- Track contracts, deliverables, billing, and budgets
- Develop Excel-based trackers, dashboards, and reports
Required Skills & Experience
- Proven experience managing Patient Support Programs or healthcare programmes
- Strong clinical understanding, with experience supporting Field Nurses
- Experience in compliance, quality management, pharmacovigilance, and audits
- Advanced Excel and CRM systems proficiency
- Experience with contracts, billing, and operational reporting
- Demonstrated people management experience across multiple countries
- Strong communication and stakeholder engagement skills
Preferred Qualifications
- 5+ years’ experience in pharmaceutical or life sciences industries
- Minimum 2 years’ experience in a people management role
- Experience working across African markets and regulated environments
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- Lead and oversee a team of clinical database design professionals responsible for the delivery and build of multiple clinical studies across various platforms. Serve as a client-facing representative for the clinical database design function, with accountability for project financials, scope management, and relationship development. Act as a Subject Matter Expert (SME) supporting IT teams on software application maintenance and adoption as needed.
Essential Functions
- Serve in a global SME role for clinical database design and data management.
- May act as a global librarian, supporting and performing CAPA activities, issue management, and escalations.
- Perform project financial checks and reviews, including budget monitoring and variance analysis.
- Define, prioritize, and manage resource requirements and assignments across projects.
- Implement departmental and office objectives; conduct peer reviews at a portfolio level.
- Provide expert review and guidance on Data Management deliverables, including:
- CRF/eCRF design
- Database design and setup
- Validation definition and programming
- Data Management Plans
- Database deliverables for internal and external customers
- Offer technical guidance and solutions to internal and external stakeholders to resolve issues and improve efficiency.
- Participate in the development and implementation of new processes and technologies.
- Ensure staff are trained and compliant with current SOPs, work instructions, and project scope. Identify and address professional development and training needs.
- Mentor team members to strengthen Data Management programming processes, systems, and drug development expertise.
- Provide design and programming input into proposals and scopes of work; may participate in proposal defenses.
- Lead or attend customer meetings to discuss project programming requirements and strategic planning.
- Maintain a thorough understanding of scope of work, budgets, and assumptions. Identify out-of-scope activities and prepare revised cost estimates with supporting documentation.
- Ensure project milestones are met according to agreed timelines and actively manage quality throughout the project lifecycle.
- Perform people management responsibilities, including planning, assigning, and directing work.
Qualifications
- Bachelor’s degree in Science, Computer Science, Information Technology, or Technology (required).
- 4–6 years of relevant core technical designer experience, with 9+ years of total professional experience (required).
go to method of application »
- Lead and oversee a team of clinical database design professionals responsible for the delivery and build of multiple clinical studies across various platforms. Serve as a client-facing representative for the clinical database design function, with accountability for project financials, scope management, and relationship development. Act as a Subject Matter Expert (SME) supporting IT teams on software application maintenance and adoption as needed.
Essential Functions
- Serve in a global SME role for clinical database design and data management.
- May act as a global librarian, supporting and performing CAPA activities, issue management, and escalations.
- Perform project financial checks and reviews, including budget monitoring and variance analysis.
- Define, prioritize, and manage resource requirements and assignments across projects.
- Implement departmental and office objectives; conduct peer reviews at a portfolio level.
- Provide expert review and guidance on Data Management deliverables, including:
- CRF/eCRF design
- Database design and setup
- Validation definition and programming
- Data Management Plans
- Database deliverables for internal and external customers
- Offer technical guidance and solutions to internal and external stakeholders to resolve issues and improve efficiency.
- Participate in the development and implementation of new processes and technologies.
- Ensure staff are trained and compliant with current SOPs, work instructions, and project scope. Identify and address professional development and training needs.
- Mentor team members to strengthen Data Management programming processes, systems, and drug development expertise.
- Provide design and programming input into proposals and scopes of work; may participate in proposal defenses.
- Lead or attend customer meetings to discuss project programming requirements and strategic planning.
- Maintain a thorough understanding of scope of work, budgets, and assumptions. Identify out-of-scope activities and prepare revised cost estimates with supporting documentation.
- Ensure project milestones are met according to agreed timelines and actively manage quality throughout the project lifecycle.
- Perform people management responsibilities, including planning, assigning, and directing work.
Qualifications
- Bachelor’s degree in Science, Computer Science, Information Technology, or Technology (required).
- 4–6 years of relevant core technical designer experience, with 9+ years of total professional experience (required).
go to method of application »
- Lead and oversee a team of clinical database design professionals responsible for the delivery and build of multiple clinical studies across various platforms. Serve as a client-facing representative for the clinical database design function, with accountability for project financials, scope management, and relationship development. Act as a Subject Matter Expert (SME) supporting IT teams on software application maintenance and adoption as needed.
Essential Functions
- Serve in a global SME role for clinical database design and data management.
- May act as a global librarian, supporting and performing CAPA activities, issue management, and escalations.
- Perform project financial checks and reviews, including budget monitoring and variance analysis.
- Define, prioritize, and manage resource requirements and assignments across projects.
- Implement departmental and office objectives; conduct peer reviews at a portfolio level.
- Provide expert review and guidance on Data Management deliverables, including:
- CRF/eCRF design
- Database design and setup
- Validation definition and programming
- Data Management Plans
- Database deliverables for internal and external customers
- Offer technical guidance and solutions to internal and external stakeholders to resolve issues and improve efficiency.
- Participate in the development and implementation of new processes and technologies.
- Ensure staff are trained and compliant with current SOPs, work instructions, and project scope. Identify and address professional development and training needs.
- Mentor team members to strengthen Data Management programming processes, systems, and drug development expertise.
- Provide design and programming input into proposals and scopes of work; may participate in proposal defenses.
- Lead or attend customer meetings to discuss project programming requirements and strategic planning.
- Maintain a thorough understanding of scope of work, budgets, and assumptions. Identify out-of-scope activities and prepare revised cost estimates with supporting documentation.
- Ensure project milestones are met according to agreed timelines and actively manage quality throughout the project lifecycle.
- Perform people management responsibilities, including planning, assigning, and directing work.
Qualifications
- Bachelor’s degree in Science, Computer Science, Information Technology, or Technology (required).
- 4–6 years of relevant core technical designer experience, with 9+ years of total professional experience (required).
go to method of application »
Job Overview
- Provide seasoned technical expertise to develop and advance departmental methodologies that meet internal and external client needs. Plan, coordinate, and lead the development of integrated programming solutions supporting the full spectrum of statistical programming activities. Serve as a technical leader within the department and provide internal consulting services, including the development of specifications and user-needs analyses for complex projects and client requirements.
Essential Functions
- Plan, perform, and coordinate programming activities for complex studies, including:
- Programming, testing, and documentation of statistical programs to produce tables, figures, and listings
- Programming of analysis databases (derived datasets) and data transfers for internal and external clients
- Planning and execution of database quality control and validation activities, as required
- Plan and program the integration of databases from multiple studies or disparate data sources.
- Develop and coordinate comprehensive programming documentation, including plans and specifications, for complex studies.
- Provide advanced technical leadership in collaboration with internal and external stakeholders, independently delivering high-quality project solutions to project teams and the department.
- Plan, develop, coordinate, implement, and validate new processes, technologies, macros, and applications.
- Fulfill project responsibilities at the level of statistical team lead for single complex studies or groups of studies.
- Understand and manage project Scope of Work, including budgetary and pricing assumptions; estimate completed effort; manage out-of-scope activities; and forecast resources for single studies.
- May manage project budgets and resource requirements and provide revenue forecasts for single studies.
- Provide training, mentorship, and guidance to junior and lower-level staff.
Qualifications
- Master’s degree in Computer Science or a related field with a minimum of three years of relevant experience, or
- Bachelor’s degree in Computer Science or a related field with a minimum of four years of relevant experience, or
- An equivalent combination of education, training, and experience in lieu of a degree.
- Strong knowledge of statistics, programming, and/or the clinical drug development process.
- Advanced knowledge of computing applications, including Base SAS, SAS/GRAPH, and SAS Macro Language.
- Strong organizational, interpersonal, leadership, and communication skills.
- Demonstrated ability to manage multiple complex tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Proven ability to establish and maintain effective working relationships with coworkers, managers, and clients.
go to method of application »
Job Overview
- Provide seasoned technical expertise to develop and advance departmental methodologies that meet internal and external client needs. Plan, coordinate, and lead the development of integrated programming solutions supporting the full spectrum of statistical programming activities. Serve as a technical leader within the department and provide internal consulting services, including the development of specifications and user-needs analyses for complex projects and client requirements.
Essential Functions
- Plan, perform, and coordinate programming activities for complex studies, including:
- Programming, testing, and documentation of statistical programs to produce tables, figures, and listings
- Programming of analysis databases (derived datasets) and data transfers for internal and external clients
- Planning and execution of database quality control and validation activities, as required
- Plan and program the integration of databases from multiple studies or disparate data sources.
- Develop and coordinate comprehensive programming documentation, including plans and specifications, for complex studies.
- Provide advanced technical leadership in collaboration with internal and external stakeholders, independently delivering high-quality project solutions to project teams and the department.
- Plan, develop, coordinate, implement, and validate new processes, technologies, macros, and applications.
- Fulfill project responsibilities at the level of statistical team lead for single complex studies or groups of studies.
- Understand and manage project Scope of Work, including budgetary and pricing assumptions; estimate completed effort; manage out-of-scope activities; and forecast resources for single studies.
- May manage project budgets and resource requirements and provide revenue forecasts for single studies.
- Provide training, mentorship, and guidance to junior and lower-level staff.
Qualifications
- Master’s degree in Computer Science or a related field with a minimum of three years of relevant experience, or
- Bachelor’s degree in Computer Science or a related field with a minimum of four years of relevant experience, or
- An equivalent combination of education, training, and experience in lieu of a degree.
- Strong knowledge of statistics, programming, and/or the clinical drug development process.
- Advanced knowledge of computing applications, including Base SAS, SAS/GRAPH, and SAS Macro Language.
- Strong organizational, interpersonal, leadership, and communication skills.
- Demonstrated ability to manage multiple complex tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Proven ability to establish and maintain effective working relationships with coworkers, managers, and clients.
go to method of application »
Job Overview
- Provide programming expertise to develop, maintain, and support programs that meet the needs of internal and external clients. Assist in leading the development of project-related solutions across a wide range of statistical programming activities.
Essential Functions
- Plan, perform, test, and document programs used to create statistical tables, listings, and summary outputs.
- Program analysis databases (derived datasets) and manage data transfers for internal and external clients.
- Develop and execute database quality control and validation checks.
- Under supervision, program the integration of databases from multiple studies or data sources.
- Develop and maintain programming documentation, including specifications, as appropriate, under supervision.
- Provide advanced technical support to internal and external stakeholders and contribute project solutions to project teams and the broader department, under supervision.
- Develop, implement, and validate new processes, technologies, macros, and applications, under supervision.
- Fulfill project responsibilities commensurate with assisting the statistical team lead.
- Understand project Scope of Work, estimate completed effort, and assist in managing out-of-scope activities for single studies, under supervision.
- May assist with managing budgets and resource requirements for single studies and support revenue and resource forecasting.
- May be required to understand and apply budgetary and pricing assumptions.
Qualifications
- Master’s degree in Computer Science or a related field required, or
- Bachelor’s degree in Biostatistics or a related field with a minimum of one year of relevant experience required, or
- An equivalent combination of education, training, and experience.
- Knowledge of programming, statistics, and/or the clinical drug development process.
- Working knowledge of computing applications, including Base SAS, SAS/STAT, and SAS Macro Language.
- Strong organizational, interpersonal, and communication skills.
- Ability to manage multiple tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Aptitude for mathematical and analytical thinking.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
go to method of application »
Job Overview
- Provide programming expertise to develop, maintain, and support programs that meet the needs of internal and external clients. Assist in leading the development of project-related solutions across a wide range of statistical programming activities.
Essential Functions
- Plan, perform, test, and document programs used to create statistical tables, listings, and summary outputs.
- Program analysis databases (derived datasets) and manage data transfers for internal and external clients.
- Develop and execute database quality control and validation checks.
- Under supervision, program the integration of databases from multiple studies or data sources.
- Develop and maintain programming documentation, including specifications, as appropriate, under supervision.
- Provide advanced technical support to internal and external stakeholders and contribute project solutions to project teams and the broader department, under supervision.
- Develop, implement, and validate new processes, technologies, macros, and applications, under supervision.
- Fulfill project responsibilities commensurate with assisting the statistical team lead.
- Understand project Scope of Work, estimate completed effort, and assist in managing out-of-scope activities for single studies, under supervision.
- May assist with managing budgets and resource requirements for single studies and support revenue and resource forecasting.
- May be required to understand and apply budgetary and pricing assumptions.
Qualifications
- Master’s degree in Computer Science or a related field required, or
- Bachelor’s degree in Biostatistics or a related field with a minimum of one year of relevant experience required, or
- An equivalent combination of education, training, and experience.
- Knowledge of programming, statistics, and/or the clinical drug development process.
- Working knowledge of computing applications, including Base SAS, SAS/STAT, and SAS Macro Language.
- Strong organizational, interpersonal, and communication skills.
- Ability to manage multiple tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Aptitude for mathematical and analytical thinking.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
go to method of application »
Job Overview
- Provide programming expertise to develop, maintain, and support programs that meet the needs of internal and external clients. Assist in leading the development of project-related solutions across a wide range of statistical programming activities.
Essential Functions
- Plan, perform, test, and document programs used to create statistical tables, listings, and summary outputs.
- Program analysis databases (derived datasets) and manage data transfers for internal and external clients.
- Develop and execute database quality control and validation checks.
- Under supervision, program the integration of databases from multiple studies or data sources.
- Develop and maintain programming documentation, including specifications, as appropriate, under supervision.
- Provide advanced technical support to internal and external stakeholders and contribute project solutions to project teams and the broader department, under supervision.
- Develop, implement, and validate new processes, technologies, macros, and applications, under supervision.
- Fulfill project responsibilities commensurate with assisting the statistical team lead.
- Understand project Scope of Work, estimate completed effort, and assist in managing out-of-scope activities for single studies, under supervision.
- May assist with managing budgets and resource requirements for single studies and support revenue and resource forecasting.
- May be required to understand and apply budgetary and pricing assumptions.
Qualifications
- Master’s degree in Computer Science or a related field required, or
- Bachelor’s degree in Biostatistics or a related field with a minimum of one year of relevant experience required, or
- An equivalent combination of education, training, and experience.
- Knowledge of programming, statistics, and/or the clinical drug development process.
- Working knowledge of computing applications, including Base SAS, SAS/STAT, and SAS Macro Language.
- Strong organizational, interpersonal, and communication skills.
- Ability to manage multiple tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Aptitude for mathematical and analytical thinking.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
go to method of application »
Job Overview
- Provide advanced technical expertise to develop, maintain, and support programs that meet internal and external client needs. Plan and lead the development of project-related solutions covering the full scope of statistical programming activities. Serve as a technical resource within the Statistical Programming department.
Essential Functions
- Plan, perform, test, and document programs used to produce statistical tables, figures, and listings.
- Program analysis databases (derived datasets) and manage data transfers for internal and external clients.
- Plan and perform database quality control and validation activities, as required.
- Program the integration of databases from multiple studies or data sources.
- Develop and maintain programming documentation, including plans and specifications, as appropriate.
- Provide advanced technical expertise to internal and external stakeholders and independently deliver project solutions to teams and the department.
- Plan, develop, implement, and validate new processes, technologies, macros, and applications.
- Fulfill project responsibilities at the level of statistical team lead for single studies, under supervision.
- Understand project Scope of Work, estimate completed effort, and manage out-of-scope activities for single studies.
- May manage budgets and resource requirements, and provide revenue and resource forecasts for single studies.
- May be required to understand and apply budgeting and quoting assumptions.
- Provide training, mentorship, and guidance to junior and newly onboarded staff.
Qualifications
- Master’s degree in Computer Science or a related field with a minimum of one year of relevant experience, or
- Bachelor’s degree in Computer Science or a related field with a minimum of two years of relevant experience, or
- An equivalent combination of education, training, and experience.
- Knowledge of statistics, programming, and/or the clinical drug development process.
- Working knowledge of computing applications, including Base SAS, SAS/STAT, and SAS Macro Language.
- Strong organizational, interpersonal, leadership, and communication skills.
- Ability to manage multiple tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
go to method of application »
Job Overview
- Provide advanced technical expertise to develop, maintain, and support programs that meet internal and external client needs. Plan and lead the development of project-related solutions covering the full scope of statistical programming activities. Serve as a technical resource within the Statistical Programming department.
Essential Functions
- Plan, perform, test, and document programs used to produce statistical tables, figures, and listings.
- Program analysis databases (derived datasets) and manage data transfers for internal and external clients.
- Plan and perform database quality control and validation activities, as required.
- Program the integration of databases from multiple studies or data sources.
- Develop and maintain programming documentation, including plans and specifications, as appropriate.
- Provide advanced technical expertise to internal and external stakeholders and independently deliver project solutions to teams and the department.
- Plan, develop, implement, and validate new processes, technologies, macros, and applications.
- Fulfill project responsibilities at the level of statistical team lead for single studies, under supervision.
- Understand project Scope of Work, estimate completed effort, and manage out-of-scope activities for single studies.
- May manage budgets and resource requirements, and provide revenue and resource forecasts for single studies.
- May be required to understand and apply budgeting and quoting assumptions.
- Provide training, mentorship, and guidance to junior and newly onboarded staff.
Qualifications
- Master’s degree in Computer Science or a related field with a minimum of one year of relevant experience, or
- Bachelor’s degree in Computer Science or a related field with a minimum of two years of relevant experience, or
- An equivalent combination of education, training, and experience.
- Knowledge of statistics, programming, and/or the clinical drug development process.
- Working knowledge of computing applications, including Base SAS, SAS/STAT, and SAS Macro Language.
- Strong organizational, interpersonal, leadership, and communication skills.
- Ability to manage multiple tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
go to method of application »
Job Overview
- Provide advanced technical expertise to develop, maintain, and support programs that meet internal and external client needs. Plan and lead the development of project-related solutions covering the full scope of statistical programming activities. Serve as a technical resource within the Statistical Programming department.
Essential Functions
- Plan, perform, test, and document programs used to produce statistical tables, figures, and listings.
- Program analysis databases (derived datasets) and manage data transfers for internal and external clients.
- Plan and perform database quality control and validation activities, as required.
- Program the integration of databases from multiple studies or data sources.
- Develop and maintain programming documentation, including plans and specifications, as appropriate.
- Provide advanced technical expertise to internal and external stakeholders and independently deliver project solutions to teams and the department.
- Plan, develop, implement, and validate new processes, technologies, macros, and applications.
- Fulfill project responsibilities at the level of statistical team lead for single studies, under supervision.
- Understand project Scope of Work, estimate completed effort, and manage out-of-scope activities for single studies.
- May manage budgets and resource requirements, and provide revenue and resource forecasts for single studies.
- May be required to understand and apply budgeting and quoting assumptions.
- Provide training, mentorship, and guidance to junior and newly onboarded staff.
Qualifications
- Master’s degree in Computer Science or a related field with a minimum of one year of relevant experience, or
- Bachelor’s degree in Computer Science or a related field with a minimum of two years of relevant experience, or
- An equivalent combination of education, training, and experience.
- Knowledge of statistics, programming, and/or the clinical drug development process.
- Working knowledge of computing applications, including Base SAS, SAS/STAT, and SAS Macro Language.
- Strong organizational, interpersonal, leadership, and communication skills.
- Ability to manage multiple tasks and projects effectively.
- Excellent attention to detail and accuracy.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
Method of Application
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