Jobs at La Lucia Healthcare

COMMIS CHEF RESPONSIBILITIES:

• Accurately measuring meal ingredients for the Chef de Partie.
• Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits.
• Preparing basic salads and sauces as directed by the Chef de Partie.
• Receiving deliveries and verifying that all ordered items have been delivered and are of good quality.
• Taking inventory of restaurant supplies and notifying the supervisor of low or depleted supplies.
• Discarding all expired and spoiled food items stored in the stock rooms, refrigerators, and freezers.
• Performing basic cleaning duties and ensuring that workstations are properly sanitized.
• Plating and presenting meal items as per the Chef de Partie’s instructions.

​COMMIS CHEF REQUIREMENTS:

• High school diploma or GED.
• Associate’s degree, diploma, or certification in culinary arts is advantageous.
• A food handler's license.
• Proven commercial kitchen experience.
• Sound knowledge of food health and safety regulations.
• The ability to stand for extended periods.
• The ability to work under pressure.
• Excellent organizational skills.
• Effective communication skills.

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EDUCATION

• Registration with the South African Nursing Council as an Enrolled Nurse
• Compliance with the SANC code for an Enrolled Nurse and all applicable health care legislation
• Computer Literacy

WORK EXPERIENCE

• Working experience in private healthcare or healthcare funding industry will be advantageous
• Relevant experience in a Day Ward is essential
• Capacity to implement and maintain standards of health practice required from all accredited bodies and
• appropriate health legislation

​KNOWLEDGE

• Ensure that all documentation is maintained timeously and accurately, reflecting patient care
• Maintain a therapeutic, clean and safe environment that is free from medico-legal hazards
• Contribute to the holistic care of patients
• Participate in ward/unit’s quality improvement programme
• Attend handover of report at shift commencement
• Effective communication with patients’ regarding their care
• Promotion of overall patient health and wellbeing
• Refer all complaints from patients and doctors to sister-in-charge of the unit
• The incumbent will be required to work in different departments of the hospital
• Carry out all departmental duties as assigned by supervisors and ensure timeous completion of all delegated tasks

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FOOD SERVER RESPONSIBILITIES:

• Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
• Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
• Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
• Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu.
• Ensuring beverages are served swiftly and replenished continuously.
• Ensuring accuracy when entering orders into the point of sale (POS) system.
• Following up on food and beverage orders with the back of house (BOH).
• Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback.
• Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
• Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service.

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FOOD SERVER REQUIREMENTS:

• 1+ years of work experience in an upmarket or high-volume restaurant.
• Completion of product knowledge training, and written and verbal exams.
• Proficient with maintaining a solid customer base.
• Excellent verbal communication skills.
• Outstanding people skills.
• Well-groomed, professional appearance.
• Available to work shifts, extended hours, over weekends and holidays.
• Physically fit, agile, and dexterous.
• Ability to stand and walk for extended periods.
• Proficient time-management skills.

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HELP DESK TECHNICIAN RESPONSIBILITIES:

• Responding to queries on the phone, via email, in person, or through remote access.
• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Training computer users.
• Training other staff on troubleshooting and diagnosing problems.
• Gaining feedback from customers to improve training methods.
• Writing and editing training manuals.
• Running reports and analyzing common complaints and problems.

HELP DESK TECHNICIAN REQUIREMENTS:

• An Associate's degree in computer science or related field.
• A strong working knowledge of computer systems, hardware, and software.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.
• An openness to learning new technologies.

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MEDICAL BILLING CLERK RESPONSIBILITIES:

• Managing patient accounts and preparing invoices.
• Inputting patient information and maintaining up-to-date records of patient data using computer software.
• Ensuring that the patients receive the accounts.
• Performing administrative tasks such as answering phone calls and responding to emails.
• Acquiring and recording medical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients.
• Following up with patients on accounts that are late as well as those which are seriously overdue.
• Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws.
• Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing.
• Ensuring that patient records, accounts, and payments are meticulously handled.
• Keeping all patient records confidential.

MEDICAL BILLING CLERK REQUIREMENTS:

• A high school diploma or GED.
• At least 2 years of administrative experience in a medical or healthcare setting.
• Associate's degree in accounting, business, or economics may be preferred.
• Basic mathematical skills.
• Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff.
• Above-average organizational skills to be able to locate files or patient records speedily.
• Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately.
• The ability to process cash or credit card payments.
• Proficiency in account data input to prepare statements for patients.
• Knowledge of medical coding procedures