MAIN PURPOSE OF THE JOB
- Prime contributor to the development of the Bank’s strategic plan/corporate plan in support of the Head: Corporate Strategy and Innovation.
- To produce strategy documents which are instrumental in facilitating the definition and execution of the Land Bank strategy and to lead the planning process to achieve the intended objectives and positioning of the Bank through strategy themes.
- Responsible for the monitoring, evaluating and reporting on the execution of the Bank’s Corporate Strategic Plan – including the Bank’s Corporate Performance Scorecard, Quarterly Reports to National Treasury, and the Integrated Annual Report.
Key Performance Areas
Project manage and facilitate the Strategy Planning Process for the Bank
- Communicates planning requirements to stakeholders.
- Ensures milestones are not slipping during planning process.
- Conducts analysis to inform the strategic decisions.
- Prepares the approach and content for the Board and ExCo Strategy sessions.
- Ensures that strategy documentation is filed and archived.
- Ensures planning is carried out in accordance with the allocated time frame.
- Analyses and reviews the planning implementation schedule on an on-going basis throughout the planning in order to make planning recommendations to line management.
- Attends regular progress meetings with internal and external stakeholders to obtain feedback on the status of the planning.
- Monitors the implementation of and adherence to the planning procedures.
- Develops annual corporate strategic calendar that encompasses all corporate strategy planning and reporting aspects.
- Monitors and reports progress relative to the strategy planning calendar.
- Ensures all strategy documentation are filed and archived for retrieval during audit processes.
Develop Strategies to inform the direction of the Bank at Corporate Level. Unpack the strategic implication at functional level to ensure alignment and implementation
- Conducts strategic anaylisis and prepares strategic proposals which feed in the Corporate / Strategic Plan.
- Ensures strategy execution through facilitating operational strategy communication across the organisation.
- Ensures alignment between organisational strategy, operational strategy and plans between all senior stakeholders.
- Determines dependencies, inter-dependencies and co-dependencies to other control systems.
- Reviews procedures across the organisation to ensure alignment.
- Distribution of content of corporate strategy to business units.
- Review performance plans to ensure alignment to corporate strategy.
- Facilitate strategy and business management problem solving for divisions in the Bank.
Monitor, Evaluate and Report Progress for internal (Bank) and external (including shareholder/National Treasury, Parliament, and other Key Stakeholders) communication.
Integrated Annual Report:
- Project manages and facilitates content compilation of the Intergated Annual Report.
- Coordinate service provider delivery.
- Identifies and escalates organisational impediments to achievement.
- Proactively evaluates progress towards achieving the strategy and identifies risk areas of non-achievement.
Quarterly Reporting – Internal Committees; Board and National Treasury
- Generate reports (including Quarterly NT Reports) and slides for submission to shareholders e.g. National Treasury and Parlaimentary committees.
- Submits the schedule and reports to line management.
- Archives reports for future reference purposes.
- Produces reports in accordance with policies, procedures and legal requirements.
- Prepares monthly, quarterly and annual data reports for distribution on all lines of business.
- Identified trends and emerging developments through data analysis and recommends improvement on all lines of business.
Strategy performance
- Develops strategy maps to enable key themes or commitments to be properly tracked.
- Allocates appropriate metrics to each strategy map to enable the Bank to measure achievement effectively.
- Implements, tracks and reports on strategy achievement in the Bank at divisional, management and individual level.
- Provides data on key functional commitments by the Bank and tracking on achievement of these commitments to enable shortfalls to be addressed timeously by senior management.
- Contribute to the development of remediation plans for areas of under-achievement.
- Ensures validation of the performance against pre-determined objectives through the facilitation of internal audit of the Performance Scorecard.
Preferred Minimum Education and Experience
- Bachelors Degree in Business Management, Economics, Financial Management or related field.
- 4 - 5 years experience in strategy planning, strategy formulation and strategy development.
- 4 - 5 years experience in co-ordination and preparation of performance monitoring and reporting against organisational strategy and corporate plan.
Critical Competencies
- Advanced Microsoft Office
- Planning Software Principles
- Business Acumen
- Contract Administration Principles
- Financial Management Principles
- Business Objectives
- Presentation skills
Additional Requirements
- Knowledge of the business environment.
Closing Date
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MAIN PURPOSE OF THE JOB
- Support the delivery of a consistently excellent customer experience acting as the first point of client contact at the provincial office.
- In addition, responsible for the daily handling and reconciliation of petty cash and financial and general administrative duties to support the Provincial Head and other staff in accordance with established procedures, guidelines and schedules.
- Daily activities within the Satellite Office include reception, switchboard, and asset management reception, switchboard, record management, internal meetings scheduling, minutes taking, office budget imputing & monitoring, support Relationship Managers with account management administrative tasks, client appointment & meetings scheduling , asset management.
- Office stakeholder events co-ordination and using internal systems such as OnBase, creating BP numbers and contracts on SAP.
Key Performance Areas
Office administration and secretarial duties
- Maintain office filing and storage systems and keep filing / document management system up to date.
- Create list of documents to be destroyed as part of the annual document clean-up process.
- Monitor and order office supplies such as stationery & refreshments etc.
- Maintain supplier vendor list.
- Open, sort, and distribute incoming mail, and prepare outgoing mail as directed.
- Perform errands that assist daily functions e.g. post office and banking.
- May be required to perform additional secretarial duties.
Support needs of Provincial Manager where required:
- Coordinate and manage schedule, including meetings, appointments, and travel arrangements.
- Arranged necessary requirements for meetings or events occurring at Satellite office.
Support Banking Team:
- Check the intranet and update CRM in support of leads management for the Satellite Office.
- Scan client loan and grant application supporting documents.
- Save supporting documents on OnBase for relevant client file.
Perform reception and switchboard function
- Meet and greet clients, ensuring that clients are directed to the appropriate individual.
- Answer telephones, direct calls, take messages and return calls as appropriate.
- Responsible for directing of general queries to the appropriate individual.
Events management and external stakeholder management
- Coordinate events with internal and external stakeholders where required and scheduling events ensuring they align with both internal and external stakeholders.
- Serving as the primary point of contact for all external stakeholders.
- Sending invitations, confirmations, and follow-up communications to participants.
Being a champion of governance and reporting
- Champion governance and compliance by ensuring reporting documentation is done correctly.
- Ensuring that all governance-related documents are properly maintained and accessible.
Support financial and payroll administration
Asset Control and Purchase
- Keep and update records of all assets in building and submit to Head Office to ensure that all items are bar-coded.
- Periodically conduct stock take and update records to ensure balancing.
Payment Requests
- Prepare request for payments requisition together with supporting documentation; i.e. invoices, reports, memos, letters, client (financial statements) and other documents, as directed by the Provincial Head, send requests for payments where required to head Office.
- Provide documentation sourced from files and records as requested.
- Provide information for auditing purposes as directed by Provincial Head.
- Update all the relevant registers.
- Perform procurement related activities.
- Support fleet management.
- Manage Petty Cash.
- Accounts payables.
- Journal requests.
Effective and efficient management of Land Banks records in on-site and off-site storage in accordance to legislation and the banks policies and procedures.
Records Management
- Ensure proper storage of records on-site in accordance with legislation and Land Bank’s policies.
- Ensure effective inventory lists are available for records assets on-site for efficient tracability of records.
- Monitor and document records transferred to off-site storage to ensure accountability and tracability of records when needed.
- Monitor and document retrieved records from off-site storage and record tracking to ensure accountability and records trackability at all times.
Continued tracking and management of records in accordance to Land Bank’s Retention Schedule, effective records monitoring of the required retention and the subsequent destruction process thereafter
- Manage and apply the records retention process on site in accordance to legislation and Land Bank’s policies and retention schedule
- Apply for required disposal permission and ensure effective management of the subsequent disposal of records including the proof of destruction certification process thereafter.
Preferred Minimum Education and Experience
- Relevant office or business administration certification or Relevant diploma
- Experience in administration in a similar position - 2 years
Critical Competencies
- Administrative
- Computer Literacy
- Communication
- Co-ordination
- Reporting
- Interpersonal
- Planning
- Problem solving
- Writing
- Critical Thinking
- Active Listening
Additional Requirements
- Extended hours as and when required
Closing Date
Gmail
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