Jobs at Managed People Solutions

Job Description

• Meridian Wine Merchants is seeking a dynamic Outbound Telesales Consultant, based in Gauteng. This exciting opportunity offers the chance to represent premium wine and liquor brands while working in a hybrid environment as part of a passionate, growing team.

Responsibility includes:

• New product introduction and upliftment procedure to be carried out as per SOP.
• Effective planning of the call cycle as per contact and coverage SOP.
• Calling customers in accordance with the agreed call cycle.
• Assisting new customers in opening new accounts as per SOP on new accounts.
• Recording and promptly acting upon customers’ complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
• Actively building relationships with customers by identifying new growth opportunities in the wine category and adding personal touches (e.g. send complimentary bottle of wine on customer’s birthday) as per SOP.
• Identify and execute promotional opportunities/requirements as per the customers’ needs and promotional SOP.
• Gain knowledge on various products and processes to carry out a strategic negotiation with customers.
• Understand your personal sales target by customer and brand and deliver the result.
• Understand how personal sales commission / incentive are calculated.
• Grow and maintain the customer base to achieve the sales target.
• Grow listings on redistributor wine lists.
• Develop a plan to close the sales gap by compiling a monthly Sales Report and submit this report as per SOP.
• Log all calls and capture interaction with customers on the laptop as per SOP and RSM requirements.
• Collect customer information as per Salesforce Contacts Report.
• Submit trade program & cycle brief execution feedback as per SOP and RSM requirements.
• Other operational report / feedback as per RSM requirements.
• In accordance with the SOP on pre, during and post call procedures.
• In accordance with the SOP on pre, during and post call procedures. 20% of your day to cover vacant Rep Areas.
• Order taking and processing to be done on handheld technology.
• Action specified tasks from cycle brief or operational requirements from RSM.
• Manage stock allocations as per RSM requirements and stock allocation report.
• Contribute towards informal succession planning and skills transfer within the Sales / Trade Marketing team by adopting a coaching and/or mentorship approach and teaching team members new learnings.
• Plan and prioritize, demonstrating abilities to manage competing demands.

Qualifications and Experience:

• Diploma relating to Sales, Marketing, Hospitality Management or Food and Beverage Management.
• One years’ experience in wine or liquor industry, customer service, hospitality, or FMCG retail sales and merchandising.
• Cape Wine Academy Intro to SA Wine or WSET level 1 (beneficial).
• Microsoft office suite.
• Excellent ability to communicate verbally.

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Job Description

• Are you an ambitious young person looking to jumpstart your career? Do you reside in or around Mokgwathi, Limpopo? Look no further!
• About the Programme: We are offering a dynamic 12 Months Learnership Programme designed to equip unemployed youth with essential skills and hands-on experience. This is a fantastic opportunity to gain valuable industry knowledge, improve your employability, and work alongside seasoned professionals.

Successful candidates will be working as Junior Merchandisers performing the following duties:

• Determine stock to be merchandised
• Draw stock requirements
• Check vintage, product quality on the shelf, stock rotation, and price tags
• Execute merchandising activities as per cycle brief
• Feedback on customer complaints, queries, and requests
• Communicate and upkeep knowledge of product and promotions
• Effectively record merchandising activities
• Execute calls as per call cycle
• Advice RSM on out-of-stock products

Requirements:

• Between the ages of 18 and 28 years
• Grade 12 Certificate
• Computer Literacy
• No prior work experience required
• Willingness to learn and adapt to a professional environment

Duration:

• Learnership: 12 months

Stipend: 

• R3500