Jobs at Melomed Private Hospitals

Description

• Admission of patients into the Hospital in a timely, professional manner which includes online pre admissions, direct admissions and/or transfers from other hospitals, etc.
• Maintenance of accurate and up-to-date patient records on the electronic system
• Verification of patient personal data upon admission and compliance with POPI Act to protect the privacy of a patient.
• Ensure that all sensitive information is managed confidentially and securely.
• Ensure that all relevant consent is obtained, explained, and signed by the patient and/or person responsible for the account.
• Verification of medical aid data using the various web applications available as per standard SOPs
• Engage with patients on medical aid rules, benefits, and co-payments to ensure that the business financial risk is adequately managed.
• Receipt of payments in the form of cash and credit cards as per standard operating procedure.
• Utilization of appropriate digital platforms and data solutions for the benefit of our business and patients (online admissions and other digital platforms)
• Monitoring of the patient waiting area/triage waiting area (trauma) and keeping patients informed of any delays in admission and/wait times.
• Maintain a professional and welcoming environment.
• Consistently maintain a professional appearance by adhering to the dress code and wearing the appropriate uniform in compliance with the uniform policy.
• Maintain and encourage effective communication and interaction within the unit, and key management/stakeholders of the hospital.

Requirements

• Grade 12
• At least 2 years’ working experience in a Healthcare or Hospitality environment (compulsory)
• Previous experience in a customer service orientated role
• Exceptional communication skills (written and verbal)
• Sound interpersonal skills with the ability to handle conflict situations
• Knowledge of medical scheme - scale of benefits (preferred)
• Advanced computer skills, i.e. Outlook, Word, Excel, etc.
• Previous experience of integrated platforms on UMS/medical scheme B2B platforms, Clinic Manager, etc (preferred)
• Numerate, accurate, methodical, customer centric and attention to detail
• Ability to work well under pressure

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Description

• Responsible for Hospital and Unit Reception, Drivers, and Porters
• Take responsibility and quality output of reception to ensure client satisfaction
• Managing and training of personnel
• Implementing and maintaining policies and procedures
• Supporting service to patients, doctors, and personnel
• Monthly statistics
• Basic financial control i.e., monitoring and handling of cash, banking, etc.
• Documentation audits to be done on a regular basis
• Customer service orientated

Requirements

• Grade 12
• An applicable tertiary qualification will be an advantage
• Driver’s licence and own transport
• At least 2 years’ experience in a supervisory position
• Proven experience in a similar environment
• Excellent interpersonal skills and the natural ability to be in the front line dealing with the public
• Understanding of client service principles
• Knowledge of the Private Health industry will be an advantage
• Excellent computer literacy i.e., proficient in MS Office
• Good leadership, mentorship, planning, supervising, and organising skills
• Excellent communication abilities in Afrikaans and English
• Independent decision making and problem-solving skills

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Description

• Delivering of parcels/stock to customers
• Bulk deliveries
• Following delivery driving routes and time schedules
• Loading and unloading of parcels/stock
• Ensuring the motor vehicle is clean and kept in good condition
• Ability to be flexible and assist with adhoc duties

Requirements

• Matric
• Valid SA Driver's License with PDP
• Proven working experience as a delivery/courier driver
• Excellent time management skills
• Good driving record with no traffic violations
• Candidate must be presentable and dynamic with excellent communication skills
• Must be prepared to work shifts.