Jobs at Microsoft

Overview

• Synthesizes business insights and orchestrates global teams across the organization to deliver alternative solutions while applying deep expertise and thought leadership.
• Acts as a "virtual Chief Technical Officer" to provide Account Thought leadership, leverage deep knowledge of Microsoft's solutions, industry, and customer needs, and acts as the voice of the customer, industry, and team. Leads technology strategy formulation by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technical roadmaps, and translation of customer business objectives.
• Develops and drives opportunities, presents opportunities to the customer, and creates demand. Coaches peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities.
• Leads digital transformation using corporate and cross-industry resources, and partners with line-of-business leader or senior executive to articulate the benefits of Microsoft technology over competitor solutions.
• Helps customer technical specialists sell Microsoft offerings.
• Maps technical customer requirements and business scenarios to Microsoft technology platforms. Orchestrates necessary teams and partners to ensure demand generation and establishes best practices for account planning.
• Delivers regular industry/technology briefings to customer technology senior decision-makers technical teams. Uses readiness resources and demonstrates expertise in creating enablement plans.

Responsibilities

Customer and Industry Insights

• Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry.
• Leverages industry trends from other industries to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries. Applies industry knowledge to support customers in solving issues.
• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights.
• Orchestrates cross-regional teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Oversees technical teams for driving opportunities with others, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.

Differentiated Value Proposition

• Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.
• Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senior executive within a large-scale or high-impact customer organization senior leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI).
• Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation.
• Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins.

Education and Thought Leadership

• Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology senior decision-makers technical teams.
• Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.

Mapping and Account Planning

• Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan.
• Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
• Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate.

Technology Sales: Demand Generation and Orchestration

• Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with technical decision maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues.
• Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
• Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business.
• Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners
• Creates, develops, and drives opportunities based on industry best practices, presents opportunities to the customer, and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption.
• Leverages partners and multiple channels (e.g., social media) to create demand. Orchestrates efforts to drive MCEM lifecycle and stage progression. Leverages experience and strategic foresight to lead technical teams by driving opportunities with Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demand. Uses advanced technical knowledge of products to determine feasibility of technical customer requirements requests and works with core engineering teams to prepare solutions.

Technology Strategy Formulation

• Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape.
• Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Leads the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plans for and drives consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).
• Leads analysis of overall customer needs, outcomes, and blockers.
• Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., blocker identification, partner strategy) to identify and address gaps and drive end-to-end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition.
• Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption.

Trusted Advisor

• Leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape.
• Drives and leverages leaders from the partner ecosystem to bridge process gaps. Leverages deep understanding of their customer to share knowledge with extended team and leverages advanced knowledge of competitors to promote customer business perspectives. Partners with others (e.g., enterprise-channel managers) to provide sponsorship and increase impact.
• Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
• Acts as the voice of the customer, industry, and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Articulates the business opportunity for Microsoft based on product gaps.
• Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.

Additional or preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
• 6+ years experience in relevant customer industry.
• 6+ years experience in digital transformation, or using technology to drive customer business outcomes.
• This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts.
• Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business. Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Acts as the voice of the customer and internal advocate across all levels of the organization.
• Provides analysis of overall customer needs for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions.
• Leads customer business transformations through digital transformation for assigned accounts.
• Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework. Establishes best practices and standards for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business.

Responsibilities

Customer and Industry Insights

• Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization provide alternate perspectives to enable customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
• Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.

Differentiated Value Proposition

• Acts as the customer's Technology Mentor in established relationships with senior leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale.
• Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Leverages the full scope of Microsoft's digital technologies for offering varied solutions and services.

Education and Thought Leadership

• Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach and impact, and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution along with the account executive (AE) and enterprise skilling initiative (ESI) teams.
• Leads customer technology engagement by motivating and inspiring technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology engagements and/or briefings to customer Chief X Officers (CXOs), their technical team, and business decision makers (BDMs) to drive execution and focus on competitive advantage

Mapping and Account Planning

• Orchestrates internal teams and partner ecosystem (inclusive of global systems integrators, consultancy partners, and Microsoft Industry Solutions (IS) to ensure sufficient technical resources for demand generation, when appropriate. Contributes to global resource requirement availability, and understands how to allocate and create the appropriate resources for the project. Proactively bridges technology resources with the customer.
• Establishes best practices and standards around account planning and review for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Share account planning output with the customer and constantly realign to the customer's expectations. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan. Provides Account thought leadership inclusive of information technology (IT), industry, and business strategy knowledge, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set and refine strategy, own accountability for outcomes, and lead extended teams.
• Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.

Technology Sales: Demand Generation and Orchestration

• Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business.
• Leverages expertise of current technology landscape and understanding of AI and Industrial Metaverse capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners
• Leads Account Strategy Envisioning (ASE, formerly IDTA) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Horizontal Solution Plays.
• Creates new Stage 1 opportunities, both billed and consumed, with Technical Decision Maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues. Orchestrates efforts to drive MCEM lifecycle and stage progression in collaboration with the Specialist Team Unit (STU), Customer Success Unit (CSU). Coaches peers (often as a mentor across a region or country) on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities. Defines the technology blueprint for opportunity initiation, and sets and shares standards and best practices for others to follow.
• Creates, develops, and drives opportunities based on industry best practices. Presents opportunities to the customer and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages multiple channels (e.g., social media) to create demand. Leads technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demands.

Technology Strategy Formulation

• Leads analysis of overall customer situation for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support. Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition. Acts as a strategic link between Microsoft and the customer for identifying a pathway for strategic efforts and resources necessary for building a strategy.
• Contributes to the creation of trusted, long-term (e.g., three years plus) multi-horizon technological and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and the customer's industry landscape. Validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Contributes to the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plan for and drive consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP).

Trusted Advisor

• Maintains and leverages a broad knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., Regional and Global Experts, industry-specific partners) to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customers to share knowledge with virtual team and promote customer business perspectives.
• Acts as the voice of the customer and internal advocate by providing insights, feedback, and challenges from the customer to internal teams (e.g., product groups, engineers) across all levels of the organization. Drives action to ensure that internal teams understand and respond to insights. Escalates pressing issues for customers to Microsoft internal stakeholders (e.g., Headquarters) to facilitate the appropriate solutions and capabilities for the customer.
• Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.
• Creates security thought leadership with the customer's executives (e.g., technical decision maker [TDM]/business decision maker [BDM]) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.

Additional or preferred qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• 5+ years experience in digital transformation or using technology to drive customer business outcomes.
• 4+ years experience in business consulting, consultative selling, or change management.
• 5+ years experience leading technical, support, and/or partner teams.
• This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• Be part of a culture that celebrates excellence and drives innovation where success is a shared journey.
• As a Customer Success Account Manager in the Customer Success Unit, you will enable Government and Public organizations to realize the full value of their Microsoft investments.
• Your work will accelerate value delivery for customers and optimize time to revenue for Microsoft by driving engagement across diverse stakeholders.You are instrumental in customer value realization by aligning Microsoft solutions with customer objectives and leading strategic execution of success plans.
• You will partner closely with public sector teams, leveraging your expertise to support business and technology transformation, and driving prioritized outcomes that matter most to our clients. Join our team and help us empower organizations to make a positive impact on society.At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.
• Be part of a culture that celebrates excellence and drives innovation where success is a shared journey. As a Customer Success Account Manager in the Customer Success Unit, you will enable Government and Public organizations to realize the full value of their Microsoft investments. Your work will accelerate value delivery for customers and optimize time to revenue for Microsoft by driving engagement across diverse stakeholders.
• You are instrumental in customer value realization by aligning Microsoft solutions with customer objectives and leading strategic execution of success plans. You will partner closely with public sector teams, leveraging your expertise to support business and technology transformation, and driving prioritized outcomes that matter most to our clients. Join our team and help us empower organizations to make a positive impact on society.
• At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

• Proactively identify, monitor, and mitigate actual and potential blockers to customer solution consumption through data analysis and customer feedback; mobilize resources to ensure delivery on Customer Success Plans and completion of key milestones.
• Partner with customers to understand their objectives, identify opportunities for growth, drive adoption, and align Microsoft products and services to achieve agreed-upon outcomes.
• Build and coach engagement strategies for customer, partner, and internal stakeholders, developing key relationships to enable secure solution delivery and health.
• Initiate information gathering on business and technology objectives using partnerships with account team leaders, contributing to the creation of customer success plans that support public sector transformation.
• Leverage a broad understanding of industry and technical capabilities to align Microsoft solutions—such as Azure, Security, Modern Work, and Dynamics—to customer needs and priorities.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • OR equivalent experience

Preferred Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • OR Equivalent experience.
• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, M365, D365, CoPilot).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• Are you insatiably curious, deeply passionate about the realm of AI & applications, and ready to tackle complex challenges in a dynamic environment? If so, we invite you to join our team as a Cloud & AI Solution Engineer in AI Applications for commercial customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.
• Microsoft is transforming the developer experience for AI applications across the development lifecycle. With AI Foundry and seamless integration with Azure AI, we’re leading the way in Agentic AI development where AI agents streamline development and operations. As an AI Apps Solution Engineer, you’ll help customers adopt these innovations to boost productivity, drive innovation, and become AI-native.
• As an AI Applications Solution Engineer (SE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft’s AI-powered stack across every stage of the development lifecycle. You’ll collaborate closely with engineering leaders and platform teams to accelerate AI Foundry, Azure AI, and Responsible AI, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications development into their deployment workflows. In summary, you’ll help customers modernize their applications and realize the full value of Microsoft’s AI platform, all while enjoying flexible work opportunities.
• As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you’ll help customers modernize their applications leveraging AI and realize the full value of Microsoft’s platform.
• Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
• Lead hands-on engagements—hackathons, code-with sessions, and architecture workshops—to accelerate adoption of Microsoft’s developer tools and cloud platforms.
• Build trusted relationships with developers and platform leads, co-designing secure, scalable architectures and solutions
• Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
• Maintain deep expertise in AI Foundry & App architecture (Agentic AI framework, TensorFlow, Pytorch, Responsible AI) and App architecture/cloud native dev (APIs, containerization, microservices, event-driven).
• Maintain and grow expertise in AI Management & Security (Gen AI Ops, Sentinel, orchestrator, monitoring).
• Represent Microsoft through thought leadership in developer communities and customer forums

Qualifications

• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience
  • OR equivalent experience
• Expert on full stack App architecture design / modernization  and cloud native dev (e.g., APIs, containerization, microservices, event-driven, vector DB, graph DB)
• Expert for AI & ML models (e.g., TensorFlow, Pytorch, Agentic AI framework, AI Foundry, Responsible AI, fine-tuning/inferencing, etc.)
• Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.
• Skilled with 1 or more frameworks, tools, languages (e.g., GitHub, Copilot Studio, VS Code, Jupyter, PyCharm, Node.js, Python, Java, C#, C++, AI Assisted Dev Tools)

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• Step into a role where your ideas spark innovation and your impact is felt every day. As a Sr Solutions Engineer -  Security within the Commercial Solutions Area, you will own the Data Security journey for our customers as the foundation of artificial intelligence. You will be fundamental in guiding and shaping customer success with a focus on ensuring secure, intelligent solutions at scale. You will collaborate closely with commercial organizations, serving as the one and only person who will own and drive data security strategy for South Africa, ensuring each customer’s data is protected and meets rigorous standards.
• You will leverage your deep technical expertise and industry knowledge to design, implement, and enable leading-edge solutions tailored to real-world security challenges. Your work will directly contribute to successful AI adoption and will have a measurable impact on Microsoft's mission in the region. Join our team and be the catalyst for transforming data security for our customers in South Africa.
• At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

• Applies advanced sales methodologies to guide customers through digital transformation solutions, underscoring security improvements and leveraging innovation to address evolving technology needs.
• Uses expertise in customer context, technical solutions, and industry best practices to build lasting credibility and act as a trusted advisor on security requirements.
• Leads and ensures complex technical wins by establishing effective engagement strategies, coaching others, and aligning Microsoft technologies with evolving sector standards.
• Demonstrates and oversees technical solution demonstrations, including architecture design sessions and proof of concept initiatives, positioning Microsoft solutions against competitors and ensuring reusability across the business.
• Builds competitive intelligence and shares insights to drive strategy and escalate competitive selling initiatives within the community.

Qualifications

Required/Minimum Qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Preferred Qualifications

• 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• Step into a role where your ideas spark innovation and your impact is felt every day. As a Sr Solutions Engineer - Data Security within the Commercial Solutions Area, you will own the Data Security journey for our customers as the foundation of artificial intelligence. You will be fundamental in guiding and shaping customer success with a focus on ensuring secure, intelligent solutions at scale. You will collaborate closely with commercial organizations, serving as the one and only person who will own and drive data security strategy for South Africa, ensuring each customer’s data is protected and meets rigorous standards.
• You will leverage your deep technical expertise and industry knowledge to design, implement, and enable leading-edge solutions tailored to real-world security challenges. Your work will directly contribute to successful AI adoption and will have a measurable impact on Microsoft's mission in the region. Join our team and be the catalyst for transforming data security for our customers in South Africa.
• At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

• Applies advanced sales methodologies to guide customers through digital transformation solutions, underscoring security improvements and leveraging innovation to address evolving technology needs.
• Uses expertise in customer context, technical solutions, and industry best practices to build lasting credibility and act as a trusted advisor on security requirements.
• Leads and ensures complex technical wins by establishing effective engagement strategies, coaching others, and aligning Microsoft technologies with evolving sector standards.
• Demonstrates and oversees technical solution demonstrations, including architecture design sessions and proof of concept initiatives, positioning Microsoft solutions against competitors and ensuring reusability across the business.
• Builds competitive intelligence and shares insights to drive strategy and escalate competitive selling initiatives within the community.

Qualifications

Required/Minimum Qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Preferred Qualifications

• 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture)

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• We are looking to fill the critical role of Metro Procurement Leader
• The Metro Procurement Leader provides strategic leadership for procurement, contracting, and supplier relationship management across a portfolio of data center projects, driving commercial value, supply continuity, risk mitigation, and operational excellence. Accountable for complex negotiations, contract execution, supplier performance, compliance, and commercial governance, the role ensures the timely and cost-effective delivery of critical infrastructure while optimizing total cost of ownership. As a trusted partner to engineering, construction, commissioning, cost management, finance, and operations teams, the Metro Procurement Leader aligns stakeholders on business priorities, leads decision on change orders, claims, and escalations, and leverages market intelligence and data-driven insights to strengthen supply chain resilience and enable predictable project outcomes. The role also leads executive supplier engagements and fosters strategic partnerships that drive innovation and continuous improvement, and develops high-performing teams through empowerment, accountability, collaboration, and a culture of delivery excellence.
• Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft’s core cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180+ million using Office 365, and millions using other services – all running on Microsoft's cloud infrastructure – CO+I builds and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life.
• Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
• This role will be based at our office location in South Africa, Gauteng, Johannesburg.  
• Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the office location.

Responsibilities

Compliance

• Drives procurement governance, compliance, supplier audits, and policy adherence while establishing scalable processes that reduce cost, mitigate risk, and ensure consistent execution across regions and functions.
• Owns SLA strategy, negotiation, governance, escalation management, and contingency planning to ensure supplier accountability and business continuity.
• Leads risk identification, policy evolution, and corrective actions with stakeholders and suppliers to strengthen operational resilience and long-term compliance.

People Management

• Builds high-performing teams through coaching, empowerment, accountability, talent development, and role modeling of Microsoft’s culture, values, and leadership principles.
• Procurement and Contracts
• Provides executive leadership on procurement, pricing, contract execution, change order governance, claims management, supplier performance, and safety compliance, while resolving complex commercial escalations and driving process improvements.

Sourcing

• Executes multi-year sourcing strategies across strategic categories, optimizing cost, continuity of supply, supplier performance, innovation, localization, and operational efficiency.
• Leads complex contract and commercial negotiations, drives cost competitiveness, manages strategic supplier partnerships, and delivers scalable sourcing outcomes through cross-functional collaboration.

Stakeholder Collaboration

• Partners with senior leaders, suppliers, and cross-functional teams to align business objectives, lead supplier governance, influence strategic sourcing decisions, and drive consensus on commercial priorities and business outcomes.

Qualifications

Required Qualifications

• Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND Good experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND Proven experience in data science/analytics, finance, project management, supply chain, and/or operation OR equivalent experience.

Background Check Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• · Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND Proven years experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND Significant years experience in data science/analytics, finance, project management, supply chain, and/or operation OR equivalent experience..

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud.  Within CO&I, the Engineering Procurement & Construction (EPC) organization is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services.   
• In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.  
• To help us achieve our objectives, growth, and transformation, we are looking for a Cost Management Lead for the Johannesburg Metro to work alongside the EPC in country to commercially manage all data center construction projects in the region.  
• Being part of this team would give you an opportunity to be part of a rapidly growing business and enable regional impact 
• Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond 
• This role is located in Johannesburg, South Africa. Relocation support may be provided, and successful candidates must ​relocate or reside within 50 miles of the specified location.  
• This role is not eligible for hybrid or remote work. 

Responsibilities

• Lead commercial and cost management activities across the full project lifecycle, partnering with design, construction, finance, scheduling, project controls, and other stakeholders to deliver projects within approved scope, budget, and timelines.
• Develop and manage project cost plans, estimates, and budgets, providing accurate forecasting, funding support, scenario analysis, and commercial insights to enable effective decision making.
• Oversee contract and financial administration, including contract pricing, payment applications, invoice approvals, final account settlements, and ensuring Microsoft remains financially and contractually protected.
• Manage change control and commercial risk, evaluating change orders, resolving disputes, and providing commercial guidance throughout project delivery.
• Provide commercial oversight of procurement activities, reviewing subcontractor packages, vendor agreements, procurement strategies, and authorization processes to ensure value and compliance.
• Lead external cost management partners and consultants, including Quantity Surveying firms, ensuring high-quality commercial support, resource planning, performance management, and regular business reviews.
• Drive commercial governance and continuous improvement, establishing consistent processes, reporting frameworks, cost controls, value engineering initiatives, and regional commercial best practices while fostering a culture of accountability, inclusion, and collaboration.

Qualifications

• Bachelor's Degree in Quantity surveying, Construction Project Management, Architecture, Engineering, or related field OR equivalent experience.  
• Leadership experience in Construction Projects
• Experience delivering cost management on datacentre construction projects
• Experience of construction-phase commercial delivery, including general contractor procurement, change management, review of subcontractor costs and pay applications, and final account settlement
• Experience delivering on projects with individual build values in excess of $500M
• Clear understanding of the full construction lifecycle

While not required, we also look for the following Preferred Qualifications:

• Strong Power BI, Excel, reporting and tracking tooling
• Clear executive-level written communication
• Comfort operating in ambiguity and cross-functional forums
• Royal Institution of Chartered Surveyors (RICS) full membership or equivalent  
• English working proficiency

Background Check Requirements: 

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

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Overview

• Are you insatiably curious, deeply passionate about the realm of databases and analytics, and ready to tackle complex challenges in a dynamic environment in the era of AI? If so, we invite you to join our team as a Cloud & AI Solution Engineer in Innovative Data Platform for commercial customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.
• Databases & Analytics is a growth opportunity for Microsoft Azure, as well as its partners and customers. It includes a rich portfolio of products including IaaS and PaaS services on the Azure Platform in the age of AI. These technologies empower customers to build, deploy, and manage database and analytics applications in a cloud-native way.
• As an Innovative Data Platform Solution Engineer (SE), you will play a pivotal role in helping enterprises unlock the full potential of Microsoft’s cloud database and analytics stack across every stage of deployment. You’ll collaborate closely with engineering leaders and platform teams to accelerate the Fabric Data Platform, including Azure Databases and Analytics, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you’ll help customers modernize their data platform and realize the full value of Microsoft’s platform, all while enjoying flexible work opportunities.
• As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate database and analytics migration into their deployment workflows. In summary, you’ll help customers modernize their data platform and realize the full value of Microsoft’s platform.
• Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
• Lead hands-on engagements—hackathons and architecture workshops—to accelerate adoption of Microsoft’s cloud platforms.
• Build trusted relationships with platform leads, co-designing secure, scalable architectures and solutions
• Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
• Maintain deep expertise in Analytics Portfolio: Microsoft Fabric (OneLake, DW, real-time intelligence, BI, Copilot), Azure Databricks, Purview Data Governance and Azure Databases: SQL DB, Cosmos DB, PostgreSQL.
• Maintain and grow expertise in on-prem EDW (Teradata, Netezza, Exadata), Hadoop & BI solutions.
• Represent Microsoft through thought leadership in cloud Database & Analytics communities and customer forums

Qualifications

• 6+ years technical pre-sales or technical consulting experience 
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience 
  • OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ year(s) technical pre-sales or technical consulting experience 
  • OR equivalent experience
• Expert on Azure Databases (SQL DB, Cosmos DB, PostgreSQL) from migration & modernize and creating new AI apps.
• Expert on Azure Analytics (Fabric, Azure Databricks, Purview) and competitors (BigQuery, Redshift, Snowflake) in data warehouse, data lake, big data, analytics, real-time intelligent, and reporting using integrated Data Security & Governance.
• Proven ability to lead technical engagements (e.g., hackathons, PoCs, MVPs) that drive production-scale outcomes.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.