Jobs at National Health Laboratory Services

Key Job Responsibilities 

• Provide strategic leadership to foster coherence and collaboration across the Division and Centres to align organisational priorities to strengthen national and global health security Leads the development of a clear departmental vision in alignment with organisational strategy to ensure effective direction, management, and accountability of the specific programme areas managed by the incumbent in delivering its objectives Builds new or strengthens existing partnerships with the National Department of Health, Provincial Departments of Health, World Health Organization, Africa CDC, CDC-USA, CDC-Europe, Funders, universities/research institutions and other stakeholders to position the technical area of work and implementation into National and/or Global health security policies
• Responsible for outbreak detection, investigation and response in partnership with the district and provincial departments of health Lead and coordinate the NICD’s participation in the IHR-related activities and National Action Plans for Health Security  Represent the Division/NICD in global forums to position the area of work in the regional and global health community Ensure the development, maintenance, and enhancements of surveillance and reporting of communicable disease public health surveillance related to prioritised disease surveillance, including the GERMS platform; Notifiable Medical Conditions; Event-based surveillance and other relevant surveillance systems to ensure rapid detection and response to specific infectious hazards
• Direct the training and capacity-building initiatives for healthcare professionals in epidemic and pandemic response to specific infectious hazards Responsible for communication across the NICD Centres, with National and Provincial Departments of Health and other stakeholders through routine communication, leading the development of guidelines, implementation and dissemination of technical guidelines, comprehensive epidemic and pandemic preparedness plans, maintenance of website and other communication channels Lead and coordinate resource mobilisation efforts (funding, staffing) to strengthen the Division’s priorities, operational needs and budgets Oversee the implementation of health, safety and environmental requirements to ensure the implementation of all necessary processes, procedures and legislation . 

Minimum Requirements and Key Competency 

• MBCHB with PHD or MMED or FCPath ( Clinical Microbiology / Virology / Infectious Diseases/ Public Health)HPCSA registered 13 to 15 years Management experience preferably in a public health institution 8 to 10 years communicable diseases / public health experience / epidemiology / infectious diseases )

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Key Job Responsibilities:

• Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues. Evaluate documented resolutions and analyze trends for ways to prevent future problems Alert management to emerging trends in incidents Assist in software releases and roll-outs according to Change Management best practices Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Perform remote and onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
• Perform upgrades different types of software and hardware Resolve incidents with printers, copiers and scanners Assist users with mobile computing devices including mobile phones Administer and resolve issues with associated end-user workstation networking software products Collaborate with Infrastructure Engineers to ensure efficient operation of the company’s desktop computing environment Answer to and perform moves, adds and changes (MAC) requests as they are submitted Ensure that physical desktop connections (i.e. RJ-45 Ethernet jacks, RJ-11 telephone modem jacks, connectors between PCs and servers, etc.) are in proper working order
• Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring desktop operations Create, maintain and publish relevant support documentation in order to assist all staff/students in the quick resolution of their incidents and service requests and enable users to become more self-sufficient Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, network cards, and other components and equipment Accurately document instances of desktop equipment or component failure, repair, installation, and removal 

Minimum Requirements and Key Competencies 

• 3-year diploma or a degree in IT ITIL Foundation certification MCSA Certification (desirable) CompTIA A+3 years’ Work experience in an IT environment2 years in Desktop Hardware and software support in a customer service environment 1-year mobile device support experienceKnowledge of desktop hardware and software applications Basic Knowledge of Mobile Operating Systems 

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Key Job Responsibilities 

• Conduct laboratory testing and research under supervision and within a multidisciplinary team, under supervision of Senior Medical Scientists/Pathologists/Laboratory Manager On the bench training for laboratory staff e.g. Intern Scientists, Medical Technologists and Technicians Contribute to laboratory administration (e.g. records, procurement, stock, control, equipment maintenance) Record administration in accordance with current policies/procedures and SOPs Engage in troubleshooting and ensure that error logs/corrective action reports are completed according to set requirements Participate in quality management activities. 

Minimum Requirements and Key Competency 

• 4-yr BSc Honours degree or equivalent or MSc in Medical Science or relevant field Registered with HPCSA as a Medical Biological Scientist Microbiology Experience and competency in a molecular laboratory (DNA/RNA extraction and PCR) Experience with next-generation sequencing would be an advantage Involvement in the validation/verification of new/improved laboratory methods Experience in how to operate laboratory instruments Contribution to SOPs and validation/verification reports 

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Key Job Responsibilities 

• Manage extraction, storage, collection, analysis, probabilistic linkages, and reporting of data for the NICD CTB Source and collect various spatial data sets and coordination of data quality and flowIntegrate o spatial and non-spatial data with maintenance options for future development Develop and implement standards and guidance for use and acquisition of database tools and the protection of confidential information Design and implement new applications and provide support and maintenance of existing applications
• Modify existing database management systems to integrate into an NICD surveillance information system Train and develop the NICD users/ data analysts to systematically identify, collect, analyse, review, share and retain important epidemiological and surveillance data Analyse the data needs of all the Centres of the NICD and provide the required data extraction and analysis tools Establish and maintain links with relevant internal and external stakeholders Initiate and participate in scientific / operational research projects pertaining to epidemiologic research related to surveillance data surveillance data systems
• Develop and continuously update systems for long-term archiving of data, protecting the integrity of data for future applications and audits Collaborate with NICD Centres and senior management on developing and extracting database information, in line with the strategic planning of the NICD Oversee the IT supervisory functions, including evaluating new advances in IT, which can benefit the NICD core functions Develop web accessibility to relevant database systems Prepare statistical and narrative reports Perform daily back up of databases and ensure that data can be easily retrieved
• Automation of daily tasks to ensure optimal performance of data storage environments Maintain quality and strict confidentiality of information collected Manage staff in the information Centre and ensure skills transferCompile and automate reports, graphs, tables, spread sheets for data distribution Provide other tasks and contribute to organizational management as required. Working with data sharing partners nationally and internationallyDevelop an application programming interface (API) to allow electronic data exchange (EDI) between data systems