Jobs at Netsurit

• About the job Project Associate/Junior Project Manager

Summary

• We are seeking a highly motivated and detail-oriented Project Associate/Junior Project Manager to join our team in a professional services environment. The successful candidate will support project planning, execution, and monitoring, ensuring that projects are delivered on time, within scope, and within budget. This role is ideal for an individual looking to grow their project management career within a fast-paced and client-focused environment.

Key Responsibilities

• Project Coordination: Assist in planning and coordinating project activities, including scheduling, resource allocation, and stakeholder communication.
• Documentation & Reporting: Maintain project documentation, prepare reports, track deliverables, and ensure all project records are up-to-date.
• Stakeholder Management: Liaise with internal teams, clients, and vendors to ensure clear communication and alignment on project goals and expectations.
• Risk & Issue Management: Identify potential project risks and assist in developing mitigation strategies.
• Budget & Cost Tracking: Monitor project budgets, track expenses, and provide financial updates as needed.
• Process Improvement: Support the development and enhancement of project management methodologies and best practices.
• Meeting Coordination: Schedule and facilitate project meetings, prepare agendas, and document meeting minutes with actionable follow-ups.

Qualifications & Experience

• Education: Preferably a bachelor's degree in Business Administration, Project Management, IT, Engineering, or a related field.
• Experience: 1-3 years of experience in project coordination, project management, or a related role within a professional services environment.
• Certifications: Must have a Project Management certificate (e.g., CAPM, PRINCE2 Foundation, Agile certifications).

Skills & Competencies

• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in project management tools such as Microsoft Project, Jira.
• Proficient in M365.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong problem-solving and analytical skills.
• Ability to work collaboratively in a team-oriented environment.
• Attention to detail and a commitment to accuracy.

go to method of application »

Job Description
Job Model: Remote

• The Senior Network Engineer plays a critical role in designing, deploying, and maintaining secure, reliable, and scalable network solutions for clients. Operating within a fast-paced Managed Service Provider (MSP) environment, the Senior Network Engineer is also a key escalation point for resolving complex network issues and mentoring junior engineers

Key Responsibilities
Network Design and Implementation

• Architect and deploy network solutions, including LAN/WAN, firewalls, switches, and wireless infrastructure.
• Plan and execute network upgrades, migrations, and expansions.
• Implement robust security protocols to protect client environments against emerging threats.

Troubleshooting 

• Serve as an escalation point for high-priority network incidents and outages.
• Conduct root cause analysis and implement preventive measures to ensure network reliability.
• Provide remote and onsite support for critical network issues.
• Monitoring and Optimization
• Utilize monitoring tools to proactively identify and address performance bottlenecks.
• Optimize network performance by analysing traffic patterns and implementing best practices.
• Ensure compliance with SLAs through efficient incident management and reporting.

Client Engagement

• Act as a trusted advisor to clients, offering guidance on network improvements and best practices.
• Participate in client meetings to discuss project goals, progress, and technical recommendations.
• Provide clear and professional communication to stakeholders during incidents and projects.
• Mentorship and Team Development
• Mentor junior network engineers, fostering growth and development within the team.
• Provide training and knowledge-sharing sessions on new technologies and methodologies.
   

go to method of application »

Overview:

• Our organization is looking for a skilled and experienced Senior SOC Analyst to join our team. The successful candidate will be responsible for monitoring, detecting, and responding to security incidents in our organization's environment. The Senior SOC Analyst will also work closely with the security operations team to improve the security posture of the organization.

Key Responsibilities:

• Monitor and analyze security events from various sources, including but not limited to network traffic, log files, and endpoint devices.
• Respond to security incidents, including performing investigation and root cause analysis to determine the scope, impact, and severity of the incident.
• Recommend remediation actions and work with the security operations team to implement them.
• Develop and maintain playbooks, procedures, and other documentation to streamline the incident response process.
• Participate in security incident response exercises, tabletop exercises, and other activities to improve the organization's security posture.
• Provide guidance and mentorship to other members of the security operations team.
• Stay up-to-date with the latest security threats, vulnerabilities, and mitigation strategies.
• Work with other teams in the organization to ensure that security controls are effectively implemented and maintained.
• Contribute to the development and implementation of the organization's security policies, standards, and procedures.
• Coordinate with SIEM Engineers to tune Alerts and Events.

Required Skills and Qualifications:

• 5-8 years in support and infrastructure operations
• At least 5 years of experience in infrastructure, with a focus security monitoring.
• Experience with security monitoring tools, including SIEM, IDS/IPS, EDR, and threat intelligence platforms.
• Experience with Intune and M365 Defender, Identity Access Management
• Strong understanding of networking, operating systems, and common attack methods.
• Experience with scripting and automation using languages such as Python, PowerShell, or KQL a plus.
• Familiarity with security frameworks and standards such as NIST, CIS, and ISO a plus.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Relevant certifications such as CySA, CEH, GIAC, Firewall and networking certifications are advantageous
• Microsoft Certifications
• AZ-104
• SC-200
• Experience with cloud security in Azure platforms.
• Knowledge of DevOps practices within Azure and tools such as Ansible, Docker, and Kubernetes would be advantageous.
• Familiarity with identity and access management technologies and processes.
• Ability to think creatively and strategically about security challenges.

go to method of application »

Purpose:

• As an Account Executive, you will take full ownership of a diverse client portfolio. Your role encompasses several key areas: Strategy Driver, Operational Oversight, Relationship Owner, Sales Farmer, Technology Champion, and Commercial Owner.

Key Responsibilities:

• Operational Oversight: Ensure seamless operations in line with Service Level Agreements (SLAs) and client requirements.
• Ensure a complete understanding of the contract and clients requirements, translating these requirements into operational service delivery.
• Meet with teams regularly to discuss day-to-day operations and identify opportunities for improvement and sales.
• Source and interface with vendors as needed to provide services or products to clients.
• Engage with clients in monthly service review meetings and assist in driving escalations and crisis management.
• Relationship Building: Foster strong relationships with decision-makers and key contacts.
• Act as a Single Point of Contact for clients by liaising with service providers and teams on behalf of clients.
• Build and manage client relationships with all key stakeholders to ensure a strong partnership.
• Create opportunities to build stronger relationships with stakeholders through events and personal touches like birthday gifts.
• Sales Farmer: Identify opportunities for upselling and cross-selling to existing clients.
• Review existing clients products and requirements to locate opportunities for new or additional services or products.
• Provide quotes and create proposals for clients, ensuring service delivery once solutions are accepted.
• Perform weekly sales forecast updates on the CRM system.
• Technology Champion: Stay updated with the latest technologies and drive client technology roadmaps.
• Complete relevant training and understand client environments.
• Set up client workshops to discuss new opportunities and drive client technology roadmaps.
• Inform clients on warranty status of equipment where relevant.
• Commercial Owner: Manage SLAs, renew contracts, and ensure profitability.
• Drive SLA renewals and create costing for new proposed SLAs.
• Review and amend contracts as needed, understanding client agreements and managing IT spend.
• Strategy Driver: Develop and implement strategic plans to enhance service delivery and client satisfaction.
• Create client roadmaps and meet with clients to discuss opportunities for improved service delivery or products.
• Review clients strategic business plans to assess needs and plan optimal services.

Qualifications:

• 5-10 years of IT experience
• Background in outsourcing/consulting
• Technical/operations expertise
• Service delivery and financial knowledge
• Sales experience
• ITIL understanding

Competencies:

• Strategic insight
• People-oriented
• Relationship building
• Problem-solving
• Planning and foresight
• Assertiveness

Skills:

• Excellent communication (verbal and written)
• Strong presentation skills
• Proficiency with PSA/reporting tools (e.g., ConnectWise, Brightgauge)
• Knowledge of analytics tools
• Advanced Microsoft Excel skills

go to method of application »

• Netsurit's sales strategy is to convert Professional Services and Security offerings into Managed Services contracts through an innovative and effective sales methodology as well disrupt the South African IT services market through the selling, optimizing and growing of innovation platforms.
• The successful candidate will be responsible for these conversions and for growing Netsurit's annuity revenue

Minimum Requirements

• Min 10 years experience selling cloud services, preferably Microsoft Cloud Services and Products to small, medium and large corporate companies
• Min 10 years selling Microsoft Professional Services to small, medium and large corporate companies with a focus on cloud application development and cloud infrastructure technologies
• Proven, demonstrable track record selling Microsoft cloud Services will be essential at application

Job Specification

• Sales: Strategic account planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering (business case design and value proposition design), services/partner engagement, opportunity management, pipeline management and deal negotiation required
• Executive Presence. Experience and expertise selling to senior business and senior technical decision makers & enterprise solution architects by aligning & reinforcing the value of the solution to the customers overall business pain and/or strategic opportunities and decision criteria preferred
• Problem Solver. Ability to solve customer problems through cloud technologies, specifically solutions related to cloud
• Collaborative. Orchestrate and influence virtual teams to pursue sales opportunities and lead v-teams who do not report to you to fulfil on their complex but important opportunity management and fulfilment requirements