Jobs at NTT Ltd.

Your day at NTT DATA

• We're seeking a skilled and motivated Software Application Developer with deep expertise in SAP SuccessFactors, particularly in the Compensation and Variable Pay modules. This role is responsible for designing, developing, and maintaining scalable HR technology solutions that align with business goals. This role requires strong technical acumen, a collaborative mindset, and a passion for optimizing employee experience through digital innovation.

Key Responsibilities:

• Design: Translate complex business requirements into detailed system designs for SAP SuccessFactors Compensation and Variable Pay. Develop architecture diagrams and lead proof-of-concept efforts to validate technical solutions.
• Configuration: Configure and customize SuccessFactors modules, including business rules, workflows, templates, and permissions. Ensure solutions meet functional and compliance requirements through detailed technical specifications.
• Automation: Design and implement CI/CD pipelines to automate software build, test, and deployment processes. Develop scripts and integrations to streamline data exchange and improve operational efficiency.
• Test: Prepare and execute test cases, support integration and user acceptance testing, and resolve defects. Ensure system reliability and readiness through thorough documentation and review processes.
• Project Management: Collaborate with cross-functional teams to deliver projects on time and within scope. Manage project documentation, stakeholder communication, and contribute to deployment and post-implementation activities.
• Innovation: Continuously improve internal methodologies, tools, and processes. Explore new technologies and SuccessFactors capabilities to enhance system performance and user experience. Recommend and implement enhancements aligned with business goals.
• Performs any other related task is required.

Knowledge and Attributes:

• Deep functional and technical knowledge of the Compensation and Variable Pay modules, including configuration of templates, guidelines, eligibility rules, and pay components.
• Experience with Integration Center, APIs, and CI/CD pipelines to automate data flows between SuccessFactors and other systems (e.g., payroll, finance)
• Ability to rapidly form and execute solutions to challenges.
• A collaborative mindset with a focus on cross-functional teamwork.
• Product-orientated experience for a holistic view of driving business outcomes.
• Seasoned knowledge on multi-technology application design best practices.
• Ability to take holistic views of application environments, including hardware platforms, applications, databases, operating systems, and storage.
• Ability to work with abstract concepts and have sound problem solving and analytical skills.
• Seasoned technical understanding of development and platform engineering.
• Excellent client-centricity with the ability to focus on business outcomes.
• Highly organized with excellent planning skills.
• Seasoned communication skills to effectively interact with a variety of stakeholders, including the technical teams and clients.
• Ability to demonstrate impeccable attention to detail and work well within a team environment.
• Excellent knowledge of project management principles to ensure that projects with clients are executed accordingly.
• Ability to continuously contribute to the improvement of internal effectiveness by contributing to the improvement of current methodologies, processes, and tools.
• Advanced knowledge to design, implement, and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate the software build, test, and deployment processes.
• Seasoned knowledge and experience with deployment and release management across environments.
• Seasoned knowledge of Automation tooling and source code repositories.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Information Technology or related field.
• SAP Certified Associate - Implementation Consultant: SAP SuccessFactors Variable Pay
• Relevant Agile related certification preferred.

Required experience:

• Seasoned experience deploying software solutions to clients in an outsourced or similar IT environment.
• Seasoned experience working in a multi-team environment across multiple geographies.
• Seasoned programming/development experience

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Your day at NTT DATA

• The Product Line Analyst for SAP SuccessFactors Compensation & Rewards is a lead role responsible for managing the full lifecycle of compensation-related products and services within the SAP SuccessFactors suite. This includes Compensation Planning, Variable Pay, and Reward & Recognition modules.
• The role combines deep domain expertise in HR technology with product management leadership to ensure solutions are market-relevant, scalable, and aligned with organizational goals.

Key Responsibilities:

• Product Leadership: Define and evolve the product vision and roadmap for Compensation and Rewards offerings. Align product strategy with global HR and business objectives, ensuring relevance across geographies and market segments. Lead the analysis of market trends, customer needs, and competitive landscape to identify product opportunities.
• Product Lifecycle Management: Own the end-to-end lifecycle of the product portfolio, including enhancements, optimizations, and retirements. Define and manage the backlog of features and improvements based on client feedback, market shifts, and internal strategy. Establish and evaluate Minimum Viable Products (MVPs) for new features or services to support go/no-go decisions.
• Delivery & Execution: Oversee the configuration and implementation of SAP SuccessFactors Compensation and Variable Pay modules. Ensure technical feasibility, compliance, and scalability of solutions across business units. Collaborate with cross-functional teams to deliver high-quality, timely releases.
• Stakeholder Engagement: Partner with HR leaders, IT, finance, and external consultants to gather requirements and validate solutions. Communicate product strategy, updates, and performance metrics to senior stakeholders. Conduct win-loss reviews and analyze product performance across short, medium, and long-term horizons.
• Team & Resource Management: Mentor a team of developers or service support specialists. Ensure appropriate resource allocation and capability development to support product delivery and innovation.

Knowledge and Attributes:

• Deep functional and technical knowledge of the Compensation and Variable Pay modules, including configuration of templates, guidelines, eligibility rules, and pay components.
• Experience with Integration Center, APIs and SAP BTP, and CI/CD pipelines to automate data flows between SuccessFactors and other systems (e.g., payroll, finance)
• Ability to rapidly form and execute solutions to challenges.
• A collaborative mindset with a focus on cross-functional teamwork.
• Product-orientated experience for a holistic view of driving business outcomes.
• SAP Certified Associate - Implementation Consultant: SAP SuccessFactors Variable Pay​
• Possesses strategic thinking skills with sound presentation and public speaking abilities.
• Extended problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Demonstrate a sound understanding of the technologies related to product areas
• Extended understanding of the product’s functionality and capability.
• Displays an astute mind-set with critical thinking ability.

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Information Technology or Computer Science or Business or related field.
• SAP Certified Associate - Implementation Consultant: SAP SuccessFactors Variable Pay
• Relevant certifications such as Scaled Agile and ITIL are beneficial

Required experience:

• Extended experience in a similar position, preferably gained within a global technology services organization.
• Extended experience gained within the technology industry.
• Extended track record managing the implementation new products or product lines.

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Your day at NTT DATA

• The Logistics Coordinator is a developing role, required to provide administrative support in the receiving and processing of shipment requests.
• This role administers all aspects of the shipment process to ensure client satisfaction.
• The Logistics Coordinator performs their daily tasks under supervision of a manager or team leader.

Key responsibilities:

• Responsible for supporting and assisting with aspects of the logistics process to ensure successful shipment of products.
• Accurate and efficient issuing of shipping instructions.
• Implements the administration of the shipment process to ensure client satisfaction.
• Monitors shipment progress and provides feedback to stakeholders on estimated arrival dates.
• Often interacts with vendors to ensure the timeous and successful completion of shipments.
• Responsible for administering components of the shipment process including the escalation of problems and stakeholder management.
• Filing documents, tracking orders, liaising and working with clients and suppliers, and entering data into relevant software systems.
• Implements all supply chain procedures are supported and implemented, from coordinating deliveries to managing shipping documentation.
• Provides suggestions for the improvement of internal processes and systems.
• Performs any relevant task as requested by management.

To thrive in this role, you need to have:

• Good time management skills and problem-solving orientation.
• Displays a good level of client orientation.
• Good knowledge of import and export practices and processes.
• Working knowledge of logistics operations, including compliance.
• An understanding of global trade, marine and transit insurance and letters of credit.
• Organization, and planning; effective and efficient communication skills.
• Good attention to detail.
• Understanding of the order fulfilment cycle.
• Knowledge of logistics software or transport management systems.
• Some basic accounting knowledge.

Academic qualifications and certifications:

• High School Certification or equivalent qualification preferred.
• Certificate in Logistics and Supply Chain or related preferred.

Required experience:

• Some previous experience as a Logistics Administrator, Warehouse Administrator or similar role.

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Your day at NTT DATA

• The Manager, Managed Services Operations is a management role, responsible for operating within a Region/Country or Services function and is accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations within the organization.
• This role ensures managed service is provided to all clients, thereby ensuring that their IT infrastructure and systems remain operational.
• The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client and assists with the planning, building and supporting of delivering managed services to meet business objectives.

Key responsibilities:

• Proactively monitors and drives service delivery to clients.
• Incident, Problem & Change Management
• Operational excellence in handling incidents (especially P1), root cause analysis, and change control is critical. This includes:
  • Leading 24x7x365 support for LAN, SDWAN, WLAN, and facilities
  • Managing escalations and ensuring SLA adherence
• Capacity Planning & Performance Optimization:
• Analyze tunnel utilization, forecast growth (e.g., ATM expansion), and recommend scaling strategies
• Monitor latency, packet loss, and utilization thresholds proactively
• Manages client incidents by investigating and providing solutions that help solve client problems as escalated by team leaders and engineers.
• Vendor and Carrier Management
• Works with client delivery teams to evaluate regional client reviews to ensure proactive incident management at client sites
• Ensures that the standard client information repository related to technology, operations manuals is current and accurate.
• Creates and maintains a comprehensive list of client requirements, the scope of deliverables, technology and the delivery model.
• Runs the managed services operations in alignment with the service management service operations (SMSO) process, delivering promised outcomes to clients.
• Provides operational support and continuous service improvement post client handover from Technical Services (or other) teams.
• Reviews training requirements for service operations teams.
• Engages with clients for technical operations as part of routine operations.
• Plans and implements key service improvement priorities based on a continual service improvement approach.
• Feeds continual service improvement priorities into the automation team.
• Ensures that tracking and monitoring of the performance of service delivery through all channels (human, digital, self-service, automated) is carried out, metrics and reports are analyzed, and issues are resolved.
• Responsible for the day to day running of the Managed Services Operations team in line with the performance established by the business.
• Ensures maximum uptime and the accurate and early response to client operational issues.
• Responsible for resource planning and work allocation to meet agreed service levels.
• Identifies opportunities for continuous service improvement.

To thrive in this role, you need to have:

• Excellent organizational and team management skills.
• Excellent communication skills – both verbal and written coupled with excellent ability to collaborate with internal stakeholders and external clients.
• Advanced understanding of budgets and cost management.
• Excellent time management, prioritization and delegation abilities.
• Excellent focus on client centricity.
• Highly focused on business outcomes.
• Ability to guide the team through transformational objectives set out by the business.
• Excellent ability to work across different cultures and social groups.
• Ability to work well in a pressurized environment and adapt to changing circumstances.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent degree in Information Technology or Computing or related field (advantageous).
• ITIL certification is desirable.

Required experience:

• Advanced demonstrated experience in domain towers such as End-to-End SD-WAN Infrastructure Management:
• A strong grasp of SD-WAN architecture, including deployment, configuration, and monitoring, is essential. This includes:
  • Experience with tools like Cisco vManage, FortiManager, and NetFlow for centralized configuration and visibility
  • Managing tunnel capacity, link flapping, and device visibility issues, as seen in the SBSA SD-WAN operations
  • Cisco ISE, Network, Collaboration/Customer experience, Cloud, Security, Data Center.
• Strong Vendor Management skills
• Cross-Functional Collaboration & Reporting. This includes:
• Coordinating with architecture, delivery, and client teams to align on network strategy
• Producing dashboards, SOPs, and performance reports for executive and operational stakeholders
• Advanced experience in coaching and mentoring engineering team(s) gained within an information technology services organization.
• Advanced demonstrated experience implementing continual service improvement initiatives/plans (through automation, process enhancements).
• Advanced demonstrated experience in organizational change management (transformational experience).

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Your day at NTT DATA

• The Associate AI Engineer is an entry level subject matter expert, responsible for assisting with the adoption of AI Innovations and Technology within the organization. 
• The primary responsibility of this role is to learn the skills to participate in the creation and delivery of data-driven solutions that add business value using statistical models, machine learning algorithms, data mining, and visualization techniques.
• The Associate AI Engineer will takes guidance from more experienced members of the team.

Key Responsibilities

• Learns the skills to proactively support the evaluation, testing, and benchmarking of emerging AI vendor solutions against enterprise requirements.
• Supports proof-of-concept initiatives by assisting with hands-on testing of AI platforms and documenting findings.
• Learns how to apply structured methodologies for assessing AI technologies, including accuracy, scalability, compliance, and integration potential.
• Assists with preparing reports, comparisons, and recommendations that inform strategic AI investment decisions.
• Supports the team in systematically analyzing vendor claims, model outputs, and performance benchmarks.
• Learns to create and execute test cases and scenarios to evaluate vendor AI solutions across different use cases.
• Assists in ensuring testing coverage and reducing bottlenecks in AI project delivery through organized, repeatable evaluation processes.
• Receives guidance to prepare technical and non-technical summaries of evaluation results for business stakeholders and leadership.
• Keeps updated with industry standards, best practices, and evolving regulatory frameworks (e.g., EU AI Act) that influence AI adoption.
• Performs any other related tasks to support AI solution evaluations and project delivery.

Knowledge and Attributes

• Some familiarity with AI concepts, including machine learning, natural language processing, and generative AI.
• Demonstrates ability to thrive in a dynamic, fast-paced environment where multiple vendor solutions are evaluated concurrently.
• Curiosity and desire to learn structured evaluation techniques for AI technologies.
• Strong analytical thinking with the ability to compare different solutions and identify strengths/weaknesses.
• Demonstrates understanding of enterprise IT environments and how AI tools must integrate within them.
• Communicates technical findings clearly and fluently to both technical and business stakeholders.
• Familiarity with benchmarking, model testing, and basic programming to support evaluation activities.
• Self-driven and detail-oriented, while also able to collaborate effectively within a team.
• Desire to build foundational expertise in AI evaluation, governance, and adoption strategies.

Academic Qualifications and Certifications

• Bachelor’s degree or equivalent in Computer Science, Data Science, Artificial Intelligence, Engineering, or a related field.
• Relevant programming or AI/ML certifications preferred.
• Agile certification preferred.

Required Experience

• Entry-level experience in AI/ML, data science, or technology evaluation, preferably gained in a corporate environment or through academic/industry projects.
• Familiarity with machine learning concepts, model evaluation methods, and unstructured data analytics.
• Exposure to programming languages (Python, R, etc.) for testing and prototyping AI solutions.
• Some experience with evaluating or working with AI platforms and vendor tools is advantageous.
• Entry-level experience in benchmarking, testing, or analyzing algorithms and data outputs.
• Familiarity with preparing technical reports or visualizations to communicate findings.

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Your day at NTT DATA

• The Associate Information Security Incident Response Analyst is an entry level subject matter expert, responsible for assisting with the detection and monitoring of threats and suspicious activity affecting the organization's technology domain.
• This role acts as the technical first responder by supporting the work of technical staff from various business areas as well as third-party technical experts.
• This role uses their technical competencies of systems and automated mechanisms to detect unauthorized activity on company's information assets.

Key responsibilities:

• Assists with the prevention and resolution of security breaches and ensures incident and problem management processes are initiated.
• Supports access management activities according to the policy.
• Assists with the implementation of and discusses security service audit schedules, review access authorization and performs the required access controls and testing to identify security weaknesses.
• Interacts with a global team of Cyber Security Analysts and specialists.
• Notifies internal and/or external teams according to agreed alert priority levels, escalation trees, 1st level triaging of security alerts, events, and notifications.
• Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders.
• Ability to follow and update established and/or ad-hoc processes and work instructions and create procedures where deficiencies are identified.
• Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults.

To thrive in this role, you need to have:

• Knowledge of technological advances within the information security arena.
• Understanding of inter-relationships in an overall system or process.
• Knowledge of information security management and policies.
• Maintain an understanding of current and emerging threats, vulnerabilities, and trends.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science or related preferred.
• SANS GIAC Security Essentials (GSEC) or equivalent preferred.
• SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred.
• SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred.

Required experience:

• Entry level experience in a Technology Information Security Industry.
• Experience using End Point Protection Software.
• Experience using Enterprise Detection & Response software.
• Experience or knowledge of SIEM and IPS technologies.
• Experience with Wireshark or tcpdump to identify normal and abnormal/malicious traffic patterns and behaviors.

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Your day at NTT DATA

• The Principal Information Security Analyst is a highly skilled subject matter expert, responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks, and to help set and maintain security standards.
• This role is required to monitor the organization's computer networks for security issues, install security software, and document any security issues or breaches found.
• The Principal Information Security Analyst is responsible for assisting in the planning, implementation, and management of information security measures to safeguard the organization's digital assets and systems and contributes to maintaining a secure and compliant environment and executes on leadership initiatives.

Key responsibilities:

• Monitors security alerts and events from various sources, investigates potential threats, and escalates incidents as necessary.
• Assists in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls.
• Performs regular vulnerability assessments, analyses scan results, and assists in prioritizing and remediating identified vulnerabilities.
• Supports the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts.
• Assists in ensuring compliance with industry standards (for example, GDPR, ISO 27001) by conducting assessments and implementing necessary controls.
• Installs security measures and operates software to protect systems and information infrastructure, including firewalls and data encryption programs.
• Documents security breaches and assess the damage they cause.
• Works with the security team to perform tests and uncover network vulnerabilities.
• Fixes detected vulnerabilities to maintain a high-security standard.
• Develops organizational best practices for IT security and performs penetration testing.
• Upgrades systems to unable security software and installs and upgrades antivirus software.
• Tests and evaluates new technology and assists with the installation of security software and understands information security management.
• Researches security enhancements and makes recommendations to management.
• Stays abreast of information technology trends and security standards.
• Contributes to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices.
• Maintains accurate records of security incidents, assessments, and actions taken for reporting and audit purposes.
• Assists in the management and maintenance of security tools, including antivirus software, encryption tools, and security information and event management (SIEM) systems.
• Participates in risk assessments to identify potential security threats, vulnerabilities, and associated risks to the organization.
• Collaborates with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Excellent communication skills to effectively convey technical information to non-technical stakeholders.
• Excellent analytical thinking and problem-solving skills to prevent hacking on a network.
• Ability to identify and evaluate potential risks and to develop solutions.
• Ability to identify and mitigate network vulnerabilities and explain how to avoid them.
• Extended proficiency in understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
• Extended proficiency in understanding of patch management with the ability to deploy patches in a timely manner whilst understanding business impact.
• Excellent proficiency with MAC and OS.
• Extended familiarity with security frameworks, standards, and regulations (for example, NIST, CIS, GDPR).
• Extended proficiency of understanding in network and system architecture, protocols, and security controls.
• Strong analytical skills to analyse security incidents and assess potential risks.
• Ability to work both independently and collaboratively in a fast-paced environment.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related.
• Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous.

Required experience:

• Extended demonstrated experience in information security or cybersecurity, or related roles.
• Extended demonstrated experience working in a global IT organization.
• Extended demonstrated experience with computer network penetration testing and techniques.
• Extended demonstrated experience with security assessment and vulnerability scanning tools.

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• This role is responsible for overseeing and driving the delivery of the Data governance framework, ensuring compliance with policies and procedures, and driving continuous improvement initiatives. This includes building the monitoring capability.
• The Senior Manager, Data Lifecycle Management has the primary focus to establish and maintain robust governance processes, monitor service performance, and collaborate with cross-functional teams to enhance service delivery efficiency and effectiveness. Responsible for defining and implementing the corporate Data Governance Model. The position ensures alignment across all global product lines, regional units, and corporate areas.
• The role serves as the central point for driving data governance initiatives, fostering a data-driven culture, and ensuring compliance with regulatory requirements globally.

Key Responsibilities:

• Leads and manages a team of service delivery professionals. providing guidance, mentorship, and performance feedback to ensure effective service delivery operations.
• Develops and implements service delivery strategies and frameworks to align with business objectives and ensure the efficient and effective delivery of services to clients.
• Collaborates with cross-functional teams, including sales, operations, and IT, to define and document service level agreements (SLAs), key performance indicators (KPIs), and metrics to measure and monitor service delivery performance.
• Drives continuous improvement initiatives to enhance service quality, efficiency, and customer experience, leveraging best practices, process optimization, and innovative solutions.
• Establishes and maintains effective communication channels with stakeholders, providing regular updates on service delivery performance, issues, and resolutions.
• Monitors and analyzes service delivery metrics and KPIs, identifying trends, gaps, and improvement opportunities, and taking proactive actions to address them.
• Stays updated on industry trends, emerging technologies, and best practices in service delivery, incorporating relevant advancements into the organization's service delivery operations.
• Manages service delivery budgets, resource allocation, and capacity planning to ensure optimal utilization and alignment with business needs.
• Prepares and presents service delivery reports and insights to senior management, highlighting key performance indicators, achievements, challenges, and recommendations for further improvement.
• Manages and oversees the activities for Governance, risk and compliance function for entire business
• Manages risk and compliance in accordance with relevant legislation and advise the relevant stakeholders of risk and compliance incidents.
• Conducts regular internal reviews to ensure compliance to relevant policies and procedures, ensuring the update or modification of such to align with local laws and regulations.
• Lead the Data Governance Office, its team and activities.
• Define the corporate Data Governance Model & strategy, evolve it and implement it across NTT Data Inc.
• Align the strategy with the Enterprise Data Management strategy  for NTT Data Inc.
• Coordination and alignment with Data Owners and the senior leadership team from corporate areas.
• Coordination with Global Service Lines Units and Regional Units.
• Coordination with other Data teams in IT.
• Ensure Service Excellence in One Data, define, implement, monitor and improve the services.
• Lead execution of the Data Governance related services.
• Ensure compliance with Data regulations and corporate policies.
• Define and monitor key performance indicators (KPIs) to measure the success of data governance and management initiatives, as well as other activities of the One Data.

Knowledge and Attributes:

• Extended leadership and team management skills, with the ability to inspire and motivate teams to achieve strategic objectives.
• Extended knowledge of service delivery governance practices, industry standards, and frameworks such as ITIL (Information Technology Infrastructure Library) or COBIT (Control Objectives for Information and Related Technologies).
• Excellent analytical and problem-solving abilities, with the capacity to analyze complex data, identify trends, and drive data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.
• Displays strategic thinking and business acumen, with the ability to execute governance strategies.
• Detail-oriented mindset, with a focus on accuracy and quality in all aspects of work.
• Extended project management skills, with the ability to manage multiple initiatives, prioritize tasks, and deliver results within established timelines.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Business Management, Internal Auditing, Compliance or a related field.
• Desirable certifications include, DAMA certification ​,ITIL Expert; TOGAF; Six Sigma Green Belt/Blackbelt, CRISC; COBIT 5; ISO 20K and 9k Internal auditor or lead auditor.

Required experience:

• Extended experience in service delivery governance, service management, with a proven track record of designing and implementing effective governance frameworks and driving compliance.
• Extended experience leading and managing teams within a information technical services environment.

Additional training and competencies:

• Experience and expertise in Data Governance, Data Management, and Data Literacy practices.
• Knowledge of Data & Analytics strategies and frameworks, including emerging trends.
• Strong strategic thinking and problem-solving abilities.
• Leadership experience in managing cross-functional and multicultural teams.
• Proven skills in influencing and building relationships with senior leaders and stakeholders.
• Ability to drive organizational change and foster a data-driven culture.
• Awareness of AI and innovative technologies relevant to data practices.
• Advanced or proficient level of English, with excellent communication skills.
• DAMA certification or equivalent in Data Governance and Management.

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Your day at NTT DATA

• As a Senior Networking Technology Sales Specialist at NTT DATA, you will use your expertise to pursue and secure qualified leads, working closely with our Client Management team and other departments. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. You'll identify new opportunities within existing accounts and present tailored solutions that meet client needs, showcasing our value propositions and innovative revenue models.
• In this role, you will spend a significant amount of time directly engaging with clients at various levels within their organizations, as well as collaborating with our internal subject matter experts. You'll contribute to the pre-sales process by working with pre-sales architects to create optimal solutions while also building strong, lasting relationships with clients.
• Your deep knowledge of networking technology will support the closure of sales. You'll address any conceptual challenges during the sales process and consistently bring meaningful conversations to the table. By keeping an eye on the competitive landscape, you will help define and execute sales strategies that not only meet but exceed market demands.
• Working with technology vendors, you'll ensure a thorough understanding of their solutions and how they contribute to our offerings. You will articulate client solutions that focus on deliverables rather than products, preparing and conducting engaging workshops and presentations. By understanding our clients' business goals, you will personalize recommendations and drive sales processes smoothly to closure.

To thrive in this role, you need to have:

• Proven success in achieving and exceeding sales and financial goals
• Excellent ability to deliver engaging sales presentations
• Proficiency in a team-selling approach to maximize opportunities
• Thorough knowledge of competitors and the ability to employ successful sales strategies
• Advanced negotiation skills to craft beneficial solutions for customers, partners, and the organization.
• Extensive sales experience in a technology or services environment, especially in IT Managed Services.
• Strong skills in building and nurturing meaningful customer relationships up to the senior leadership level.
• Ability to define and execute sales strategies with a client-centric approach.
• Flexibility to adapt to new missions or urgent deadlines quickly.
• Bachelor's degree in information technology/systems, sales, or a related field.
• Industry/Vendor sales certifications required.

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Your day at NTT DATA

• The Senior Supplier Development Management Specialist will be responsible for managing and developing NTT DATA’s supplier ecosystem to support business delivery. This role will ensure alignment with South Africa’s national transformation objectives, drive governance and compliance, and optimize supplier capabilities to match business opportunities.

Strategic Supplier Management

• Develop and implement a supplier development strategy aligned with the company’s transformation and growth objectives.
• Identify, onboard, and nurture QSE and SME suppliers to become effective delivery partners.
• Align supplier capabilities with business delivery needs through skills mapping and capability assessments.

Governance & Compliance

• Establish and maintain governance frameworks to ensure supplier compliance with internal policies and external regulations.
• Implement controls to manage risk, ensure ethical practices, and uphold contractual obligations.

Opportunity Matching & Enablement

• Match suppliers to relevant business opportunities based on capability, capacity, and strategic fit.
• Collaborate with sales and delivery teams to integrate suppliers into deal structures and execution plans.

Contracting & Commercial Frameworks

• Develop and manage standardized contracting frameworks for supplier engagements.
• Ensure fair, transparent, and commercially sound agreements that support mutual growth.

Transformation & National Objectives

• Drive initiatives that support South Africa’s transformation agenda, including B-BBEE compliance and enterprise development.
• Monitor and report on supplier contributions to transformation targets.

Performance Management

• Establish KPIs and performance metrics for supplier engagements.
• Conduct regular evaluations and feedback sessions to drive continuous improvement.
• Address underperformance and support capability upliftment where needed.

Qualifications & Experience:

• Bachelor’s degree
• Minimum 8 years’ experience in supplier development, procurement, or strategic partnerships.
• Strong understanding of South African transformation policies
• Experience in managing QSE/SME suppliers within a corporate or consulting environment.

Skills & Competencies:

• Strategic thinking, Ethical business acumen.
• Strong stakeholder engagement and relationship management.
• Excellent negotiation and contracting skills.
• Analytical mindset with ability to assess supplier capabilities.
• Knowledge of governance, compliance, and risk management.
• Passion for transformation and inclusive growth.

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Your day at NTT DATA

• The Senior Information Security Incident Response Analyst is an advanced subject matter expert, responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments).
• This role acts as the technical second responder for the team and supports the work of technical staff from various business areas, as well as third-party technical experts.
• The Senior Information Security Incident Response uses their technical competencies of systems and automated mechanisms to detect unauthorized activity on company information assets.

Key responsibilities:

• Manages the prevention and resolution of security breaches and ensure incident and problem management processes are initiated.
• Performs access management activities according to the policy.
• Implements and discusses security service audit schedules, review access authorization and perform the required access controls and testing to identify security weaknesses.
• Interacts with a global team of Cyber Security Analysts and specialists.
• Manages 2nd level triaging of security alerts, events, and notifications.
• Manages notifications of internal and/or external teams according to agreed alert priority levels, and escalation trees.
• Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders.
• Follows and updates established and/or ad-hoc processes and work instructions and create procedures where deficiencies are identified.
• Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults.
• Maintains an understanding of current and emerging threats, vulnerabilities, and trends.

To thrive in this role, you need to have:

• Advanced understanding of End Point Protection Software.
• Advanced understanding of Enterprise Detection and Response software.
• Advanced knowledge of technological advances within the information security arena.
• Advanced understanding of inter-relationships in an overall system or process.
• Advanced knowledge of information security management and policies.
• Advanced understanding risk management principles and frameworks is crucial for prioritizing and addressing security incidents
• Advanced understanding of the organization's business operations, goals, and objectives enables the analyst to align incident response efforts with the broader business strategy.
• Ability to effectively communicate technical information to both technical and non-technical stakeholders, and end-users, as well as working with cross-functional teams during incident response.
• Ability to think critically, analyze information, and solve medium to complex problems.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in Information Technology, Computer Science or related preferred.
• SANS GIAC Security Essentials (GSEC) or equivalent preferred.
• SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred.
• SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred

Required experience:

• Advanced experience in a Technology Information Security Industry.
• Advanced experience or knowledge of SIEM and IPS technologies.
• Advanced experience with Wireshark or tcpdump to identify normal and abnormal/malicious traffic patterns and behaviors.

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Your day at NTT DATA

• As a Senior Software Technology Sales Specialist at NTT DATA, you will be at the heart of generating demand and securing qualified sales leads for our software business. You will identify new opportunities within existing accounts, present compelling solutions and value propositions, and navigate various partner configurations, cost structures, and revenue models to close deals successfully.
• You will collaborate with Client Managers, spending significant time engaged in selling and supporting the sales process. Your day will involve sharing responsibility for win strategies, challenging suboptimal rFPs, and driving software sales engagements. You will also take the lead on pricing, commercial, and contractual terms to meet our Annual recurring revenue (Arr) KPI.
• As a subject matter expert, you will guide Client Managers on all software licensing questions, helping clients find the best options based on their needs. You will maintain deep technology domain knowledge and an understanding of competitive landscapes, ensuring we position ourselves effectively in the market.
• You will develop and execute sales strategies in collaboration with Software/GTM Leadership, craft sales plans for Enterprise and License Agreements, and identify upsell opportunities across all GTM areas. Moreover, your role will include supporting the closure of sales by addressing technology conceptual challenges and maintaining up-to-date product and service knowledge.

To thrive in this role, you need to have:

• Expertise in software licensing and enterprise agreements.
• A deep understanding of the software sales motion and commercial constructs.
• Knowledge of key vendor licensing models such as Cisco, Microsoft, VMware, and Palo Alto.
• Advanced negotiation skills to craft mutually beneficial solutions.
• Advanced skills in engaging clients and finding viable solutions.
• Excellent verbal and written communication skills, coupled with strong. questioning abilities.
• Confidence and assertiveness in your area of expertise, enabling you to facilitate business conversations effectively.
• Great interpersonal skills to build and maintain solid stakeholder relationships.
• Flexibility to adapt quickly to new missions or urgent deadlines.
• A bachelor's degree or equivalent in IT, sales, or a related field.

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Your day at NTT DATA

• As a Security Managed Services Engineer (L3) at NTT DATA, you'll be at the helm of ensuring our clients' infrastructures are secure, robust, and running smoothly. Your day will involve proactively identifying and resolving technical incidents, performing necessary checks, and applying monitoring tools to keep everything in top shape. You'll ensure that all assigned infrastructure at client sites is correctly configured, installed, tested, and operational from the start.
• You'll dive deep into third-line support calls, uncovering the root causes of incidents and problems. daily, you'll engage with clients, providing continuous feedback and updating them about their systems' statuses. Your role is crucial in maintaining zero missed service level agreement (SLA) conditions, identify root cause of critical incidents and implement solutions for problems identified and You'll handle tickets of high complexity, deliver advanced solutions, and contribute to operational improvements.
• Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.
• As a seasoned professional, you'll lend your expertise to coach and mentor junior team members, especially on advanced technical troubleshooting and best practices. You may also manage and implement projects within your technology domain, ensuring timely and effective delivery in line with client requirements. From optimizing work processes to working on disaster recovery functions, you'll play a key part in enhancing our service delivery.

To thrive in this role, you need to have:

• Proven experience handling complex security infrastructure within a managed services environment.
• Strong background in IT engineering, preferably within medium to large ICT organizations.
• Deep working knowledge of ITIL processes.
• Proficiency in planning activities and projects well in advance.
• Strong client-focused approach, ensuring a positive client experience.
• Excellent communication skills, with the ability to work across different cultures and social groups.
• Effective listening skills and an ability to adapt to changing circumstances.
• Ability to remain calm and positive under pressure, and willingness to work longer hours when necessary.
• Bachelor's degree or equivalent qualification in IT/Computing or equivalent work experience.

Key Responsibilities:

• Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational
• Performs necessary checks, apply monitoring tools and respond to alerts.
• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail.
• Assists in analyzing, assigning, and escalating support calls.
• Investigates third line support calls assigned and identify the root cause of incidents and problems
• Reports and escalates issues to 3rd party vendors if necessary.
• Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company.
• Proactively identifies opportunities for work optimization including opportunities for automation of work.
• Coaches L2 teams for advance technical troubleshooting and behavioral skills.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups
• Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience)
• Relevant certifications depending on technology domain expertise such as (but not limited to) - CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP.

Required experience:

• Seasoned Managed Services experience handling complex Security Infrastructure.
• Seasoned experience required in Engineering function within a medium to large ICT organization.
• Seasoned working knowledge of ITIL processes.
• Seasoned experience working with vendors and/or 3rd parties.

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Your day at NTT DATA

• As a Principal Networking Technology Sales Specialist at NTT DATA, you will take on a dynamic and pivotal role, engaging directly with clients and leveraging your expertise to identify new opportunities and present compelling value propositions. Your main focus will be on pursuing and landing qualified leads, developing new business channels, and expanding existing accounts. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base.
• You will be busy building and nurturing client relationships, acting as the internal owner for assigned accounts. You will become a trusted advisor to clients, understanding their most pressing business challenges and offering solutions that make a real impact. You will lead conversations at the C-level, positioning NTT DATA's offerings effectively to drive expansion and renewals.
• Collaborating closely with internal teams, you will work with pre-sales architects to design the best solutions, ensuring our proposals are compelling and delivered on time. Your deep industry knowledge and DATA-driven insights will help you stay ahead of trends, allowing you to have meaningful conversations with clients and continually drive growth.
• You will manage the entire sales process, from owning the sales cycle to structuring complex deals and negotiations. Your role will require you to minimize client churn, maximize retention, and drive business growth through excellent stakeholder relationships and thorough opportunity management.

To thrive in this role, you need:

• Extensive experience in achieving and exceeding sales and financial goals.
• Extensive experience in a technology or services environment.
• Proficiency in a team-selling approach and extensive knowledge of successful sales strategies.
• Close attention to maintaining up-to-date, accurate sales forecasts and close plans.
• Proven ability to develop and foster meaningful relationships with senior executives, particularly CFOs and CTOs.
• Exceptional skills in delivering engaging sales presentations.
• Strong negotiation skills to craft beneficial solutions for all parties involved.
• A client-centric mindset, with the ability to understand customer problems and find best-fit solutions.
• Flexibility to adapt quickly to new missions or urgent deadlines.
• A bachelor's degree or equivalent in a technical or sales field.
• Industry/Vendor sales certifications required