Jobs at Pepkor Lifestyle

Introduction

• We are looking for an experienced Relief Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability.
• The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

• Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.  The successful candidate will relief in various stores across the JD Home chains when required.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum requirements

• Grade12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

Closing Date 11 August 2026

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Job Purpose

• Check all merchandise and documentation for Inbound and Outbound departments for quality, competencies and accuracy

Education and Experience

• Grade 12, with one year warehousing experience

Required Job Competencies

• Execute checks on documentation, quality and completeness of all merchandise received or despatched
• Execute Service Centre inventory control and safekeeping practices
• Execute activities to comply with relevant safety policies and procedures
• Deal with internal and external customers in a customer centric manner
• Effective self-management and teamwork
• Ability to multi-skill across departments where and when required

Key Responsibilities

• Product and service knowledge
• Service Centre documentation
• Warehouse safety responsible care
• Warehouse knowledge and experience
• In depth knowledge of JG Group policies, practices, processes and systems
• Understanding of the JD Group operating model
• Express and implied ethical responsibilities
• Warehouse stock controls
• Numeracy and literacy skills
• Communication
• Emotional Maturity
• Personal Resilience
• Effective self-management and teamwork
• Integrity and Values
• Customer orientation
• Engaging diversity
• Attention to detail
• Sense of urgency

Closing Date 07 August 2026

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Job Description

• Pepkor Lifestyle Logistics is currently looking for an experienced Control Tower Controller to join their dynamic team.
• The Control Tower Controller is responsible for monitoring, managing, and optimizing end-to-end supply chain or operational activities through a centralized control tower.
• This role ensures real-time visibility, rapid response to disruptions, and seamless coordination between stakeholders to enhance efficiency, mitigate risks, and improve overall performance.

Key Responsibilities

Operational Monitoring & Coordination:

• Oversee and manage real-time data flows within the supply chain network to ensure smooth operations.
• Monitor key performance indicators (KPIs) such as delivery accuracy, lead times, and inventory levels.
• Track shipments, production, or other operational movements through digital dashboards and tracking systems.
• Identify and address disruptions, bottlenecks, and inefficiencies proactively.

Issue Resolution & Risk Mitigation:

• Act as the first point of contact for escalation in case of operational disruptions.
• Analyze root causes of delays, shortages, or operational failures and coordinate corrective actions.
• Liaise with logistics providers, internal teams, and external partners to ensure problem resolution.
• Implement contingency plans and alternative solutions in case of unforeseen circumstances.

Stakeholder Communication & Reporting:

• Provide timely updates to internal and external stakeholders regarding operational performance.
• Generate and analyze reports to highlight trends, risks, and opportunities for process improvements.
• Facilitate cross-functional collaboration between logistics, procurement, customer service, and warehouse teams.

Process Optimization & Continuous Improvement:

• Identify areas for process enhancement using data analytics and industry best practices.
• Support automation and digitization efforts to improve control tower efficiency.
• Participate in strategic planning initiatives to optimize supply chain or operational workflows.

Compliance & Quality Assurance:

• Ensure adherence to regulatory, safety, and compliance standards across all operational activities.
• Maintain data accuracy and integrity within the control tower system.
• Support audits and compliance reviews by providing necessary documentation and insights.

Required Skills & Qualifications

Education & Experience:

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field.
• Experience working with control tower solutions, ERP systems, or logistics platforms (e.g., SAP, Oracle, TMS, WMS).

Technical & Soft Skills:

• Strong analytical and problem-solving skills.
• Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel).
• Excellent communication and stakeholder management abilities.
• Ability to work in high-pressure environments and make real-time decisions.
• Knowledge of global supply chain dynamics, transportation management, and risk mitigation strategies.

Preferred Qualifications:

• Certifications in supply chain management or logistics (e.g., APICS, CSCMP, Six Sigma).
• Experience with automation, AI-driven logistics tools, or digital transformation projects.
• Multilingual proficiency, particularly in languages relevant to key supply chain regions.

Closing Date 31 August 2026