Jobs at PPECB

Responsibilities:

• Provide first-line support to users and industry stakeholders
• Log, track, prioritise, and resolve issues within SLA
• Escalate system bugs or technical issues to testers/developers
• Assist with system testing (new features, fixes, regression)
• Create and maintain user guides, FAQs, and training materials
• Help users navigate systems and troubleshoot errors

Job Requirements:

• 3-year National Diploma in Information Technology (Hardware, Software and Network Infrastructure related courses)
• ITIL foundation and SQL certification (Desirable)

Experience

• Minimum 3 years' experience in Application support
• Experience application support, troubleshooting issues and guiding users step-by-step
• Experience in SQL 
• Experience with Azure DevOps or similar ticketing tools
• Experience in basic testing 
• Experience in creating clear user guides, help documents, and screenshots (desirable)
• Vendor and Stakeholder management (Desirable)

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Job Description

The successful candidate will be responsible to conduct successful testing of the organization’s applications within a DevSecOps environment within the ICT department.

• To analyze and create test requirements and test scenarios as per approved PPECB Testing strategy. 
• To plan and conduct efficient testing in order to deliver stable applications in line with business requirements and stakeholder satisfaction.
• To provide testing support to internal and external clients in line with the PPECB and ICT strategies related to the ICT solutions we provide them with 
• To maintain compliance with business systems and or processes to ensure compliance with applicable governance and best practices
• To provide input and comply with the risk management measures and risk exposure in the applications
• To ensure compliance with PPECB policies and procedures

Job Requirements:

• 3-year National Diploma or Degree in Information Technology related to Software Testing/Development  
• ISTQB foundation certification
• DevOps Certification (Desirable)
• ITIL Foundation and DevOps certification (Desirable)

Experience

• 3 years’ Test analyst experience 
• 2 years’ Experience in DevSecOps processes 
• 3 years’ Experience in complex technology environment. 
• 4 years’ Experience in Agile methodology 
• 3 years’ Experience in testing Application security 
• 3 years’ Experience in testing API integrations 
• 2 years’ Experience in testing Mobile Applications developed in MAUI
• 1 year Experience in a cloud environment, preferably Azure (Desirable)
• 1 year Experience in ITIL (Desirable)

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Main purpose of the job 

• To ensure the cleanliness of the Office building as well as preparing refreshments for meetings

High level job objectives 

• To ensure office/building are welcoming and cleanliness maintained. 
• To ensure that refreshments are served  
• To ensure health and safety is adhered to and maintained 
• To ensure compliance to Human Capital policies and procedures  
• To ensure compliance to Financial policies and procedures

Qualifications

(Essential)

• Minimum of Grade 10

(Desirable)

• Cleaning and hygiene course

Experience

• (Essential) (Time Span:2 Years)
• Cleaning experience in an office environment