Jobs at Sandvik

The Role

• Administers and operates the organization's warehouse, including processing, packaging, storage of supplies, materials and equipment and delivery of materials and equipment underground to the mine operators.

Key Responsibilities

• Account for all materials and supplies in the store facilities.
• Audit goods received into warehouse.
• Receive, store and issue materials, and perform related reporting in accordance with established procedures.
• Conduct cycle counts and full stock takes
• Conduct stock control, issuing and analysis of rock tool material and equipment as per established standards
• Ensure the effectiveness of operating procedures, space utilization, maintenance and protection of facilities and equipment.
• Comply with all aspects of the Sandvik EHS policy and any reasonable instruction, procedures or systems of work which are given in the interest of providing safe workplaces and eliminating environmental harm

Profile Required

• Matric (Grade 12) or equivalent qualification.
• Certificate in Logistics or Supply Chain (would be an advantage)
• Minimum of 2 years’ experience in a similar position in a Warehousing/Distribution/Supply Chain/Mining environment
• Intermediate MS Excel experience
• Proven ability to work efficiently within an underground environment and complete duties in an autonomous manner
• Commitment to excellence and timeliness in customer service
• Positive attitude and willingness to learn
• Strong and proven focus on business and process improvement
• Ability to adapt to change
• Lateral thinker and problem solver
• English proficiency
• Valid driver’s licence

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The Role

• The Sales Manager, is responsible to develop, implement and deliver strategic sales plans to achieve revenue targets, increase market share, forge strategic relationships, promote Sandvik brand awareness and responsible for a positive customer experience. By identifying new business opportunities and customer relationships, the Sales Manager plays a critical role in driving sales growth for capital equipment.
• Duties will include but are not limited to, responding to queries from clients and resolving problems to ensure the customer can focus on their core activities. Additional focus points will be the setting of area-specific goals for each strategic customer to promote a personalized service and proactive selling by tracking clients individually.
• Overall, the Sales Manager is instrumental in driving business growth, building strategic relationships and in positioning SANDVIK as the preferred choice for equipment and servi

Key Performance Areas

• Develop and implement strategic sales plans to achieve company objectives and expand market share.
• Create business development plans and targets for the product range in collaboration with the BLM and the global Portfolio Managers (this will include the introduction of new products into the market).
• Develop and implement plans and actions in accordance with global and regional initiatives and guidelines.
• Manage forecasted sales on budget, meeting gross profit targets.
• Provide training and education on the product range, assisting with the compilation of tender documentation, pricing strategies, and the supply of marketing material to support sales efforts.
• Visit key customers directly or in conjunction with the sales and service teams to provide in-depth product knowledge (this will include development of direct customer relationships with key clients and to help the team to trouble shoot technical problems).
• Develop and organize commercial product training for sales and service personnel for the respective products.
• Drive sales growth through effective prospecting, lead generation, and pipeline management.
• Assess the account's total potential with MECU products & services and develop future market potential for MECU business with the account.
• Develop and implement local account business plans to secure current and new business within defined sales areas and responsibilities.
• Ensure the relevant activities (sales) are executed to increase revenue and efficiencies for equipment, workshops, and customer service.
• Collaborate with the engineering and product line teams to tailor solutions that meet customer requirements and address industry challenges.
• Prepare sales forecasts, budgets, and reports to track performance metrics and assess sales effectiveness.
• Financial and budgetary reviews, reports and forecasting.
• Develop and execute a comprehensive sales and business development strategies aligned with division objectives and market trends. Identifying growth opportunities, market segments, and potential clients to drive revenue growth and market expansion.
• Conduct in-depth market research and analysis to identify emerging trends, customer needs, and competitive offerings.
• Collaborate closely with internal teams, to align sales, services, workshops and business development efforts.
• Initiate marketing campaigns with existing and new products to drive sales growth, create customer awareness and regain business on existing portfolios.
• Effective subordinate management.
• Safe, Health and Environmental effectiveness.

Required Competencies

• Attention to detail
• Strategic and “out-of-the-box” mindset
• Excellent communication skills and ability to communicate at all levels
• Ability to understand strategy, develop and execute plans effectively
• Highly developed interpersonal skills
• Demonstrated ability to lead, manage, and develop a high-performing and diverse team
• Ability to coach and mentor employees to achieve goals
• Highly developed time management and organizational skills
• Strong negotiation and problem-solving skills to influence internal stakeholders and customers
• Strong health and safety culture
• Ability to drive change
• Strong customer focus
• Flexible, self-motivated with demonstrated initiative and a strong sense of accountability
• High level of professionalism, honesty and integrity
• Ability to analyze and interpret statistical data
• Superior customer relations skills
• Financial and commercial acumen – interpreting financial and business documents and results
• IR/ER understanding

Minimum Skills and Qualifications

• Matric (Grade 12) / N3 Technical Qualification/equivalent qualification
• National Diploma/Degree in Mechanical/Electrical Engineering or Business Management (NQF 6)
• Minimum 5 years of Sales experience
• Business development experience within mining
• Computer literacy 
• English proficiency
• Will be required to travel

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The Role

• Provides technical support in mechanical maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance.

Key Responsibilities

• Mechanical maintenance operations.
• Conducting preventive maintenance, performing corrective actions, supporting planning and preparation, monitoring outcomes, documentation (outcome, root cause, time, improvements).
• Working in accordance with standard operating procedures.
• Achieving maintenance targets.
• Following quality and cleanliness standards.
• Communicating of operational status and any deviations.
• Following safety and housekeeping (5S) requirements.
• Driving continuous improvements and development on a personal and operational level

Your profile:

• Grade 12/ N3 technical/ equivalent qualification (NQF Level 4)
• Computer literacy 
• English proficiency
• First Aid Level 1
• Experience in manufacturing workshop 
• Relevant mechanized mining equipment experience 
• Physical & Medical ability to function in a workshop / underground environment
• Understanding of the necessity and value of teamwork; ability to work effectively as part of a team.

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Purpose of the role:

• Develop and design products, equipment and tools to be able to produce product that meets high quality requirements and performance standards. Analyses equipment specifications and process requirements to conceive a practical design.

The job responsibilities:

• Reviews product development requirements for compatibility with methods to determine cost and schedules.
• Integrates equipment and material capabilities to meet module target specifications and technology target specifications.
• Responsible for handing over method/process and equipment to production.
• Utilizes CAD (Computer Aided Design) or CAE (Computer Aided Engineering) systems to model new designs and produce detailed engineering drawings.
• Specifies precise new product functional requirements; designs, tests and integrates components to produce final designs; and evaluates the design's overall effectiveness, cost, reliability and safety.
• Designs, develops, executes and evaluates fitness-for-use testing, product specifications and process validation plans; creates and reviews material part specifications and bills of materials.
• Collaborates with internal manufacturing partners, contract manufacturers, designers and product.
• Ensures compliance with established industry safety and design standards and guidelines.
• Generating of mass estimates of products for tender proposals.
• Responsible to generate technical data packs for jobs, on time, containing detail drawings and engineering bill of materials (EBOM). Ensure all tolerances, machining, welding, material treatment etc. specifications are specified.
• Required to travel and meet with customers when needed. This includes taking measurements on-site.
• Ensure that all work conform to the required in-house modelling and detailing standards.
• Ensure sufficient checking of drawings and BOM’s to eliminate NCR’s.
• Participate in generating new in-house technical standards and training material.
• Develop and maintain engineering calculations to assist in product design where needed.
• Responsible to make suggestions on how products can be improved in terms of quality, pricing, and performance.
• Assist other departments when needed. For instance, accompany site visits or support the engineering group with CAD models for FEA etc.
• Assist in developing and maintaining engineering first principle calculations when needed.
• Consult with Lead Designer and Design Office Manager on new or changed designs before processing as jobs.
• Responsible to maintain an accurate electronic drawing office file structure of jobs to assist in as-built management and full traceability.
• ETO and R&D resources can be shared across teams on a case-by-case basis to support both regional and global functions based on workload and agreement between departmental managers.

Qualifications & Experience Requirements

• BTech. or BEng. Degree in Mechanical Engineering.
• 0 to 2 years 3D CAD modelling and drafting experience in sheet metal fabrication industries including welding specifications. Preferably in Siemens NX or SolidEdge.
• Proficiency in Microsoft Office Suite.

Other Requirements & Competencies

• Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Effectively meet customer needs; building productive customer relationships; taking responsibility for customer satisfaction by providing world class engineering support.
• Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others' thoughts and actions. Engages the audience and helps them understand and retain the message.
• Originating action to improve existing conditions and processes; identifying improvement opportunities; generating ideas and implementing solutions.
• Actively identifying new ideas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Actively participating as a member of a team to move the team toward the completion of goals.
• Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Effectively managing one's time and resources to ensure that work is completely efficiently and timeously.
• To be able to work with numbers and figures and to subtract, add, multiply, divide, put together, classify or to get involved in any way of assessing numbers and figures at wide and diverse levels of difficulty or complexity and to produce an outcome or outcomes which are logical or could be seen/accepted to make sense.
• To be able to see or compare, or to determine which objects or ideas either belong or do not belong together on the basis of similarities or differences or on the basis of any other features or characteristics that justify the drawing of any distinction between entities or objects of any kind, origin or consequence
• Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

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The Role

• Provides technical support in mechanical maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance.

Key Responsibilities

• Mechanical maintenance operations.
• Preventive maintenance, perform corrective actions, supports planning and preparation, monitors outcome, documentation (outcome, root cause, time, improvements).
• Work in accordance with standard operating procedures.
• Achievement of maintenance targets.
• Follow quality and cleanliness standards.
• Communication of operational status and any deviations.
• Safety and housekeeping (5S) requirements.
• Continuous improvements and development on a personal and operational level.

Profile Required

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Section 13 or 26D Trade Certificate, accompanied with proof of apprenticeship.
• Basic Computer literacy
• English proficiency
• Relevant mining experience (5 years)
• Relevant mechanised mining experience (5 years)
• Underground/surface mining environment
• Maintenance of earthmoving equipment in mining/construction environment

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The Role 

• The purpose of this role is to actively promote or sell parts, tools and services to support customers in alignment with their needs as well as provide support to ensure minimal machine downtime by resolving machine emergency issues quickly and efficiently.

Key Responsibilities:

• Support customers with product information and resolve their queries in alignment with Sandvik processes and procedures.
• Actively promote or sell parts and services to support customers with their needs including cold calling activity for customer retention and market share growth.
• Identify and follow up on sales opportunities or leads to convert quotations into sales and liaise with stakeholders to support customers with their needs.
• Process customer orders timeously, expedite, and follow through up to delivery.
• Answer calls within the prescribed service level 
• Maintain a high level of proactive call and follow-up activity and produce a high level of output to reach sales targets.
• Provide backorder reports to customers and resolve system or order issues as and when picked to allow customers to plan production and maintenance activities.
• Report and escalate customer criticality 1 orders/inquiries to Logistics and Technical Solutions Providers and keep the customer informed of progress

Your Profile:

• Matric / equivalent qualification 
• Relevant post Matric qualification will be advantageous
• Knowledge of the processes, tools, and techniques of selling goods and services over electronic channels
• 2 - 5 years’ experience in the customer call centre in a sales environment
• Understanding and knowledge of tools and processes of selling over the phone.
• High level of professionalism, honesty, and integrity
• Attentive to detail
• Ability to positivity influence stakeholders 
• Ability to organize, prioritize and complete multiple tasks under tight time constraints, in a high-volume environment.
• Good time management, prioritizing, and organizing skills.
• Flexible, and self-motivated with demonstrated initiative and independence.
• Positively embrace change and adapt to different/new systems and processes
• Ability to troubleshoot, identify and initiate solutions.
• Must be able to communicate effectively with stakeholders
• Excellent written and verbal communication skills both face-to-face and electronic 
• Computer literacy 
• English proficiency
• Valid driver’s licence