Jobs at SAP

XPECTATIONS AND TASKS
This is a customer facing role where you will support the sales teams during the entire cycle of a Cloud deal. Following are the key tasks that this role will perform:

• Present in detail technical and operational aspects of the RISE with SAP Private Cloud.
• Present the requirements and value proposition for SAP private cloud on hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
• Conduct technical assessment workshops with customers to define the future cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
• Guide customers on non-functional capabilities such Business Continuity, Cybersecurity & Compliance, Networking, Technical Operations, and service consumption. 
• Work with other teams within the Customer success board area to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university.
• High proficiency in customer communications and presentations is required.
• High proficiency in the SAP product portfolio, offerings, and industry solutions. 
• Good understanding of SAP solutions (releases, platform interdependencies etc.).
• Good understanding of operational aspects (Application and Technical) of SAP solutions in a cloud environment.
• Good understanding of capabilities of at least one Hyperscaler (AWS; MS Azure or GCP).
• Ability and willingness to be part of a global team of Cloud Architects.
• Willingness to undertake customer related travel on short notice.
• Fluency in English is a MUST, other language(s) will be an asset.

WORK EXPERIENCE

• 8+ years of customer facing SAP Consulting experience.
• 8+ years of solution design, enterprise architecture and or SAP implementation. 
• Experience in a customer facing pre-sales role is an advantage.
• Experience and/or certification(s) with IaaS Providers (AWS, MS Azure or GCP) and data centres is a big advantage.
• Cybersecurity & Compliance expertise.
• SAP Application Lifecycle Management and or SAP Operations.
• ITSM, Service Design & Delivery.  
• SAP HANA and S/4 HANA skills would be very helpful.

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What you'll do:

The Solution Sales Executive (SSE) partners with the end-to-end account owner to drive solution specific sales motions, bring in domain expertise to solve customer business challenges, and grow the customer’s SAP footprint through renewal and expansion to support long term customer success.

• Generate demand, manage pipeline, and close opportunities
• Achieve sales objectives primarily through selling SAP Concur’s travel and expense software solutions to new customers and also through sales of additional services to new customers.
• Develops sales strategies that link prospect’s business drivers to SAP Concur’s Employee Spend Management Solution.
• Effectively demonstrates and presents SAP Concur’s solutions to qualified prospects.
• Demonstrate and maintain a high level of knowledge about SAP Concur’s products and services.
• Develop opportunity plans containing compelling solution value propositions
• Conduct White Space analysis to identify growth opportunities
• Work with wider account team on sales campaigns
• Manage customer relationships at the solution area/buying center level
• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area
• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes
• Stay informed about SAP’s competition and value drivers
• Leverage SAP’s comprehensive team of experts and industry knowledge to effectively address customer needs
• Build customer participation in relevant SAP communities, programs, and events
• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota
• Minimum of 5 years of experience in sales of business software/IT solutions
• Fluent in English and Turkish
• Deep understanding of the solution and solution innovations
• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations
• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders
• Alignment with product/solution management teams and marketing organizations a plus
• Demonstrated success with large transactions and challenging sales pursuits
• Proven contractual and negotiation skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions
• Knowledge of financial, competitive, regulatory environment

Meet your team:

• Excellent verbal and non-verbal communication skills
• Strategic thinker, high degree of creativity and innovation
• Excellent executive presence
• Results-driven
• Strong commercial/deal support skills, especially subscription-base

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Account Executive Expert

• Responsible for selling SAP's products and solutions and certain partner solutions. Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners -- and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP's capabilities as an integrated solution addresses a customer's business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer’s ongoing business with SAP. Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

Career Level Description

• manages projects, defines deliverables and provides definitive advice and interpretation of situations.
• ensures business critical & innovative results.
• ensures that goals and milestones are met, and approved budgets are managed appropriately.
• manages escalation appropriately.
• tracks single project budget line.
• builds strategic partnerships with key decision makers in customer & partner organization.
• may include team lead or supervisory responsibilities.

Complexity

• manages projects of high volume or high risk/complexity.
• provides regular project status and updates.

Experience

• sound professional experience.
• deep knowledge of project management skills.
• depending on LoB has a PMI, Six Sigma or equivalent certification.
• if in Six Sigma has black belt.

Communication

• represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk.
• represents SAP to customers.
• finds common ground for cooperation within project team.
• formulates clear project plans incl. mile stones, timeline and sub projects.
• communicates messages relevant for project in a timely manner and with constructive feedback to project team.
• captures opinions and expectations of stakeholder and communicates them to the project team.

Accountability

• manages expertise ensuring business critical & innovative results.
• responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives.
• involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• can make functional decisions and recommendations of a broad nature.
• may include team lead or supervisory responsibilities.

Complexity

• shares in-depth knowledge and experience with direct team to enable decision-making and provide innovative solutions to complex business issues.
• works on complex technical projects or business issues requiring strong technical knowledge.

Experience

• deep professional experience in several areas.
• has strong functional skills.
• broad knowledge of all areas within particular corporate sub-function or a function within division.

go to method of application »

Account Executive Expert

• Responsible for selling SAP's products and solutions and certain partner solutions. Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners -- and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP's capabilities as an integrated solution addresses a customer's business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer’s ongoing business with SAP. Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

Career Level Description

• manages projects, defines deliverables and provides definitive advice and interpretation of situations.
• ensures business critical & innovative results.
• ensures that goals and milestones are met, and approved budgets are managed appropriately.
• manages escalation appropriately.
• tracks single project budget line.
• builds strategic partnerships with key decision makers in customer & partner organization.
• may include team lead or supervisory responsibilities.

Complexity

• manages projects of high volume or high risk/complexity.
• provides regular project status and updates.

Experience

• sound professional experience.
• deep knowledge of project management skills.
• depending on LoB has a PMI, Six Sigma or equivalent certification.
• if in Six Sigma has black belt.

Communication

• represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk.
• represents SAP to customers.
• finds common ground for cooperation within project team.
• formulates clear project plans incl. mile stones, timeline and sub projects.
• communicates messages relevant for project in a timely manner and with constructive feedback to project team.
• captures opinions and expectations of stakeholder and communicates them to the project team.

Accountability

• manages expertise ensuring business critical & innovative results.
• responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives.
• involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• can make functional decisions and recommendations of a broad nature.
• may include team lead or supervisory responsibilities.

Complexity

• shares in-depth knowledge and experience with direct team to enable decision-making and provide innovative solutions to complex business issues.
• works on complex technical projects or business issues requiring strong technical knowledge.

Experience

• deep professional experience in several areas.
• has strong functional skills.
• broad knowledge of all areas within particular corporate sub-function or a function within division.

go to method of application »

PURPOSE AND OBJECTIVES

• The S/4HANA Senior Finance Consultant will act as trusted partner to our customers on their journey to the cloud, from scoping and planning of the initial deployment to continuous value engineering. The Senior consultant role requires deep understanding of the cloud business model, the ERP processes across functional borders, as well as a service-oriented attitude with the aim to achieve customer delight.

EXPECTATION AND TASKS

As SAP Premium Hub Center of Expertise (CoE) consultant, you will support EMEA customers on their SAP S/4HANA adoption projects; as well as live customers that need to optimize business process, monitor operations, upgrade existing systems, etc., through the support from SAP Premium Engagement services.

• The CoE Senior S/4HANA Finance Consultant must be able to accompany customers executing S/4HANA implementation projects with SAP Partners, or SAP led. The Consultant will provide guidance and support across all SAP Activate phases to ensure a successful S/4HANA implementation project

Your role involves delivery of technical and application services within customer engagements. You need excellent SAP Finance Software skills, and you are a decent problem solver with the ability to communicate effectively in an international environment. According to your experience, strengths and customer needs, you will conduct some of the following tasks:

• Prepare, design, realize and support Go-Lives for customer implementation projects
• Support feasibility studies and process design reviews
• Detailed planning of process implementation
• Detailed blueprinting for development requirements
• Develop and Assure quality of process models
• Demonstrate profound knowledge of modeling standards and tools
• Support the development of overall project plans (scoping process) as well as individual work plans; acting as liaison with client for troubleshooting (investigates, analyses, and solves software problems)
• Analyze and map clients’ business requirements, processes and objectives; develop necessary product modifications to satisfy clients’ needs.  
• Support the Services Organization with implementation projects, pre-sales support (estimating), spot consulting and internal projects and commit to the success of customers, partners, colleagues, and SAP
• Live and breath the cloud business model and the subsequent implications in regard to the implementation & post-implementation service business
• Ensure customer success, satisfaction, and reference ability for S/4HANA Cloud customer
• Articulate the S/4HANA Cloud business capabilities and value, differentiate S/4HANA Cloud and On-Premise solutions
• Follow the methodology, tools, and processes to ensure successful customer adoption
• Deliver agile services in a fast-changing environment
• Support the industrialization of the implementation process
• Understand and practice value-based “fit to standard” delivery approach
• Position and Deliver transition roadmaps between on-prem and Cloud solutions
• Drive the adoption of the value based innovation roadmap and guide the customer in their journey
• Know and build business process according to Industry Best Practices, empowering a standard mindset to live in
• Collaboration with internal/external consultants as part of the platform growth and solution providing
• Drive and deliver customer conversations with focus on BUSINESS OUTCOMES 
• In the Discover and Prepare phases, the consultant must demonstrate business benefits to adopt S/4HANA, provide recommendations about best transition path and support customers on architecture definitions.
• Propose recommendations to optimize business processes in Deploy phase, from a technical and functional perspectives.
• Support customer to address issues reported during Run and operation phases.
• Support business processes continuous improvement once customer is operating S/4HANA.

MANDATORY SKILLS

• In addition to a bachelor’s degree in Computer Science, Business Administration, Finance  or related discipline, and a minimum of 10+  years’ progressive experience, the successful candidate will possess:
• Good Communication skills
• Delivery experience in agile methodology (e.g. SAP Activate)
• Experience in Change and Value Management and Realization
• Consulting delivery skills (hands-on & project management)
• Adaptability and flexibility to manage deadline pressure, ambiguity and change. 
• Acts as a Senior Trusted Advisor to the customer’s Finance department, covering the entire company of a big/complex, multinational Finance Processes end-to-end
• Certifications in S/4HANA Finance or S/4HANA Architecture are a must
• Defines Finance Strategies, Governance and Finance Process Architecture based on state-of-the art of S4HANA Cloud – On premise Finance technology
• Defines the strategic, conceptual, and technical boundaries for the design of the SAP S4HANA Finance processes, supporting the accounting principles and localizations solutions required by the customer. Can address the organization as well as the procedures of customers’ Finance departments with a focus on high efficiency, stability and performance. 
• Cross industry experience 
• Strong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets. 
• Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members. 

Professional Experience

• 10+ years of professional experience; demonstrated knowledge / expertise of at least one industry / solution segment, preferable S4HANA Finance experience 
•  Expected Travel: 0% - 70%

PREFERABLE SKILLS

• PMP or SAP Activate Certification will be preferred.
• Relevant Finance and Accounting Certifications
• Communication in German Language is plus.
• Knowledge of cloud, Hosted Services, and SaaS/ PaaS models, RISE are plus.

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Sales

• Responsible for managing a team of account executives (5 fte) and selling SAP's products and solutions to SAP's customers in the Public Sector. Focused on named accounts. Maintains customer relationship and influences customers' requirements' specification. Typically carries a quota.  

Accountability

• Manages resources, ensuring business critical & innovative results.
• Builds action plans and makes operational decisions on policies, tactics, resources critical to the function's business success to ensure delivery against strategy of the function or team.
• Accountable for annual goals established for team or department.
• Directs activities of a team or department of professionals and supports staff.
• Tracks single budget line.

Strategy

• Co-ownership of Public Sector strategy with industry experts.
• Alignment of Public Sector strategy with the sales go-to market.
• Execution of public sector go-to market.

Complexity

• Makes day to day decisions within or for a team or department
• Works collaboratively with direct reports
• Regularly applies expertise in day-to-day activities

Experience

• Increasing managerial experience
• Sound professional experience
• Demonstrates all management responsibilities: create the future; build a team; develop people; manage performance

Communication

• Builds strategic partnerships with key decision makers in customer & partner organization
• Fluent communication skills in both English