Jobs at SBV Services (Pty) Ltd.

Description
Receive Cash

• Receive deposits and update on the applicable systems.
• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

Prepping Cash on applicable system.

• Check container/Bag for damage /tamper and report all anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be processed in line with banks SLAs and SOPs on the applicable system.
• Accurate prepping must be done to enable effective and efficient note counting.

Note Sorting

• All deposits/notes prepped for (FDP/ACDP) must be sorted the same day and within the cut off times.
• Rejected notes must be sent to the Cash Processor Together with the PCD cards and deposit slip and stop loss bag in the prepping box to verify and balance
• Reconciliation of ACDP deposits.
• Perform a reconciliation of all notes rejected in order to verify and validate
• All rejected notes to be manually checked for counterfeits, dye-stained and mutilated notes.
• Perform cash transfers to vaults.
• Perform end of day balancing/ reconciliation of all cash received
• Handle all transactions including shortages and surpluses according to SOPs.
• Ensure that all transactions, including shortages and surpluses are handled according to SOPS
• Desktop deposit processing
• Check container/Bag for damage /tamper, report anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
• All deposits must be processed and balanced on the applicable system.
• Perform end of day balancing/ reconciliation of all cash received.
• All transactions, including shortages and surpluses must be handled according to SOPS
• Accurate prepping must be done to enable effective and efficient note counting

Sachet and Process Coin

• Process bulk coin deposits in accordance with SBV’s policies and Procedures.
• Sort and process teller coin transfers.
• Bank system Integrated deposit processing
• Validate all transactions linked to system integrations as per banks SLA.
• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer.
• Verify deposit account number to eliminate losses or mis posts.
• Escalate system downtime/delayed batches to team controller

Payroll and change

• Payroll / change transactions must be processed in accordance with SLA per customer.
• Report all discrepancies to the Team Controller timeously.
• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement.
• Payroll entries to be processed within the banks SLA timeframes.
• Maintain all equipment by reporting any defects on equipment to the Team Controller.
• Obtain banks authorization prior to dispatching as per SOP.

Prepack/Treasury

• Assist with the accurate packing and unpacking of Bank and ATM Cash.
• Manage consumables in line with packing requirements.
• Confirm that the bag and Seal No’s are properly recorded.
• Manage Equipment
• Utilize equipment according to Standard Operating Procedures (SOPS) protecting and taking care of company assets.

Minimum Requirements:

Work Experience

• 6 to 12 months previous Cashier/teller experience advantageous

Minimum Requirements: Education

• Matric with Math's Literacy

go to method of application »

Description
Receive Cash

• Receive deposits and update on the applicable systems.
• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

Prepping Cash on applicable system.

• Check container/Bag for damage /tamper and report all anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be processed in line with banks SLAs and SOPs on the applicable system.
• Accurate prepping must be done to enable effective and efficient note counting.

Note Sorting

• All deposits/notes prepped for (FDP/ACDP) must be sorted the same day and within the cut off times.
• Rejected notes must be sent to the Cash Processor Together with the PCD cards and deposit slip and stop loss bag in the prepping box to verify and balance
• Reconciliation of ACDP deposits.
• Perform a reconciliation of all notes rejected in order to verify and validate
• All rejected notes to be manually checked for counterfeits, dye-stained and mutilated notes.
• Perform cash transfers to vaults.
• Perform end of day balancing/ reconciliation of all cash received
• Handle all transactions including shortages and surpluses according to SOPs.
• Ensure that all transactions, including shortages and surpluses are handled according to SOPS
• Desktop deposit processing
• Check container/Bag for damage /tamper, report anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
• All deposits must be processed and balanced on the applicable system.
• Perform end of day balancing/ reconciliation of all cash received.
• All transactions, including shortages and surpluses must be handled according to SOPS
• Accurate prepping must be done to enable effective and efficient note counting

Sachet and Process Coin

• Process bulk coin deposits in accordance with SBV’s policies and Procedures.
• Sort and process teller coin transfers.
• Bank system Integrated deposit processing
• Validate all transactions linked to system integrations as per banks SLA.
• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer.
• Verify deposit account number to eliminate losses or mis posts.
• Escalate system downtime/delayed batches to team controller

Payroll and change

• Payroll / change transactions must be processed in accordance with SLA per customer.
• Report all discrepancies to the Team Controller timeously.
• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement.
• Payroll entries to be processed within the banks SLA timeframes.
• Maintain all equipment by reporting any defects on equipment to the Team Controller.
• Obtain banks authorization prior to dispatching as per SOP.

Prepack/Treasury

• Assist with the accurate packing and unpacking of Bank and ATM Cash.
• Manage consumables in line with packing requirements.
• Confirm that the bag and Seal No’s are properly recorded.
• Manage Equipment
• Utilize equipment according to Standard Operating Procedures (SOPS) protecting and taking care of company assets.

Minimum Requirements:

Work Experience

• 6 to 12 months previous Cashier/teller experience advantageous

Minimum Requirements: Education

• Matric with Math's Literacy

go to method of application »

Description
Receive Cash

• Receive deposits and update on the applicable systems.
• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

Prepping Cash on applicable system.

• Check container/Bag for damage /tamper and report all anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be processed in line with banks SLAs and SOPs on the applicable system.
• Accurate prepping must be done to enable effective and efficient note counting.

Note Sorting

• All deposits/notes prepped for (FDP/ACDP) must be sorted the same day and within the cut off times.
• Rejected notes must be sent to the Cash Processor Together with the PCD cards and deposit slip and stop loss bag in the prepping box to verify and balance
• Reconciliation of ACDP deposits.
• Perform a reconciliation of all notes rejected in order to verify and validate
• All rejected notes to be manually checked for counterfeits, dye-stained and mutilated notes.
• Perform cash transfers to vaults.
• Perform end of day balancing/ reconciliation of all cash received
• Handle all transactions including shortages and surpluses according to SOPs.
• Ensure that all transactions, including shortages and surpluses are handled according to SOPS
• Desktop deposit processing
• Check container/Bag for damage /tamper, report anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
• All deposits must be processed and balanced on the applicable system.
• Perform end of day balancing/ reconciliation of all cash received.
• All transactions, including shortages and surpluses must be handled according to SOPS
• Accurate prepping must be done to enable effective and efficient note counting

Sachet and Process Coin

• Process bulk coin deposits in accordance with SBV’s policies and Procedures.
• Sort and process teller coin transfers.
• Bank system Integrated deposit processing
• Validate all transactions linked to system integrations as per banks SLA.
• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer.
• Verify deposit account number to eliminate losses or mis posts.
• Escalate system downtime/delayed batches to team controller

Payroll and change

• Payroll / change transactions must be processed in accordance with SLA per customer.
• Report all discrepancies to the Team Controller timeously.
• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement.
• Payroll entries to be processed within the banks SLA timeframes.
• Maintain all equipment by reporting any defects on equipment to the Team Controller.
• Obtain banks authorization prior to dispatching as per SOP.

Prepack/Treasury

• Assist with the accurate packing and unpacking of Bank and ATM Cash.
• Manage consumables in line with packing requirements.
• Confirm that the bag and Seal No’s are properly recorded.
• Manage Equipment
• Utilize equipment according to Standard Operating Procedures (SOPS) protecting and taking care of company assets.

Minimum Requirements:

Work Experience

• 6 to 12 months previous Cashier/teller experience advantageous

Minimum Requirements: Education

• Matric with Math's Literacy

go to method of application »

Key Performance Areas (KPA's)

Packing and unpacking of Bank Branch and ATM cash

• Responsible for daily packing and unpacking of Bank Branch and ATM Cash as per detail order or clearance
• Adhere to established procedures as per treasury, NHTO and Sarb SOP
• Balance packing and unpacking after every 10 bags
• Adhere to established procedures when packing coin orders and unpacking coin clearances from Bank Branches and Retail

Receiving and despatching of runs

• Maintain control of Cash Bags from and to Bank Branch and ATM
• Despatch and receive cash bags and specie as per Trinity and Track and Trace control sheet Scan number of bags, verify balance correspond back to Track and Trace by signing on the device Enforce compliance of Treasury SOP
• Follow manual process on Trinity for receiving and despatching of retail bags, when required
• Enforce efficient movement of Coin between departments to have sufficient Coin to supply to the banks

Processing of withdrawals and deposits

• Clearing and receiving of Cash from Payroll, Retail, Note Sorting, Bank Branches, Cash Centres, SARB and NHTO as per agreed SOP
• Perform daily planning in conjunction with Cash Logix to have sufficient Cash Availability for Industry and comply to Centre Premises and NHTO limits
• Perform daily planning for coin in conjunction with the Head of Departments and Team Controllers to have sufficient coin and sachet available for bank branches and Retail  clients Enforce compliance to SARB deposit, withdrawal processes and NHTO SOP

Governance

• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.

Enforce security as per the Treasury department rules

• Perform dual control locking of the control gate and Vault when not in use
• Monitor that only authorised staff enters the department Verify no cash exits the centre by searching the dustbin and remove rubbish in the Treasury and Packing area
• Seal coin bins and have control sheets in place
• Search staff leaving the Treasury and Packing area
• Comply with the systems, processes and procedures during the daily operations
• Reports faulty and broken equipment and trolleys to Team Controller and Head of Department

Vault balancing

• Lock Vault as per SOP
• Compile end of day balancing page and Treasury book. Confirm Vault is balancing and report any discrepancies.
• Manage vault limit daily as set by the Risk department per Centre

Lead as an Ambassador and executor of Change

• Act as a change management architect in periods of change to ensure business continuity.
• Manage the integration of business units into a seamless end to end solution for customers.
• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.

Requirements
Minimum Requirements:  Work Experience

• 6 Months Retail OR 6 months Assistant Treasury Custodian experience

Minimum Requirements Education

• Grade 12

go to method of application »

Description
Receive Cash

• Receive deposits and update on the applicable systems.
• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

Prepping Cash on applicable system.

• Check container/Bag for damage /tamper and report all anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be processed in line with banks SLAs and SOPs on the applicable system.
• Accurate prepping must be done to enable effective and efficient note counting.

Note Sorting

• All deposits/notes prepped for (FDP/ACDP) must be sorted the same day and within the cut off times.
• Rejected notes must be sent to the Cash Processor Together with the PCD cards and deposit slip and stop loss bag in the prepping box to verify and balance
• Reconciliation of ACDP deposits.
• Perform a reconciliation of all notes rejected in order to verify and validate
• All rejected notes to be manually checked for counterfeits, dye-stained and mutilated notes.
• Perform cash transfers to vaults.
• Perform end of day balancing/ reconciliation of all cash received
• Handle all transactions including shortages and surpluses according to SOPs.
• Ensure that all transactions, including shortages and surpluses are handled according to SOPS
• Desktop deposit processing
• Check container/Bag for damage /tamper, report anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
• All deposits must be processed and balanced on the applicable system.
• Perform end of day balancing/ reconciliation of all cash received.
• All transactions, including shortages and surpluses must be handled according to SOPS
• Accurate prepping must be done to enable effective and efficient note counting

Sachet and Process Coin

• Process bulk coin deposits in accordance with SBV’s policies and Procedures.
• Sort and process teller coin transfers.
• Bank system Integrated deposit processing
• Validate all transactions linked to system integrations as per banks SLA.
• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer.
• Verify deposit account number to eliminate losses or mis posts.
• Escalate system downtime/delayed batches to team controller

Payroll and change

• Payroll / change transactions must be processed in accordance with SLA per customer.
• Report all discrepancies to the Team Controller timeously.
• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement.
• Payroll entries to be processed within the banks SLA timeframes.
• Maintain all equipment by reporting any defects on equipment to the Team Controller.
• Obtain banks authorization prior to dispatching as per SOP.

Prepack/Treasury

• Assist with the accurate packing and unpacking of Bank and ATM Cash.
• Manage consumables in line with packing requirements.
• Confirm that the bag and Seal No’s are properly recorded.
• Manage Equipment
• Utilize equipment according to Standard Operating Procedures (SOPS) protecting and taking care of company assets.

Minimum Requirements:

Work Experience

• 6 to 12 months previous Cashier/teller experience advantageous

Minimum Requirements: Education

• Matric with Math's Literacy