Jobs at Smollan

Description

• We are seeking a highly motivated and results-oriented Field Manager to lead and develop our field team in Johannesburg.
• The Field Manager will be responsible for driving operational excellence, achieving sales targets, fostering strong stakeholder relationships, and ensuring the effective execution of our business strategies within their designated region.
• The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven ability to manage teams and deliver exceptional results in a dynamic environment.

Key Responsibilities:

• Driving Pro-Active Operational Excellence: Identify opportunities for process improvement and implement best practices to enhance efficiency and effectiveness across field operations. Anticipate challenges and proactively develop solutions.
• Leveraging Business Insights and Execution: Analyze market trends, competitor activities, and performance data to generate actionable business insights. Translate these insights into effective field execution plans to drive growth and achieve strategic objectives.
• Fostering Teamwork and Self-Management: Build a collaborative and high-performing field team by promoting open communication, providing constructive feedback, and fostering a culture of accountability. Effectively manage own time and priorities to contribute to overall team success.
• Strategic Stakeholder Engagement: Develop and maintain strong, productive relationships with key stakeholders, including retail partners, distributors, and internal teams (sales, marketing, etc.). Effectively communicate company strategies and build alignment to achieve mutual goals.
• Effective People Management: Lead, coach, and develop field team members to maximize their potential and performance. This includes setting clear expectations, providing ongoing training and support, conducting performance reviews, and addressing any performance issues.
• Managing Promotional Activity: Oversee the effective implementation of promotional activities and campaigns within the field, ensuring adherence to guidelines and maximizing impact on sales and brand visibility.
• Achieving Point of Purchase (POP) Objectives: Drive the successful execution of POP strategies in retail environments to enhance product visibility, drive consumer engagement, and achieve sales targets.
• Monitoring and Implementing New Innovations: Stay informed about new product innovations, merchandising techniques, and industry best practices. Effectively communicate and implement relevant innovations within the field team to maintain a competitive edge.
• Ensuring Efficient Achievement of Targets: Develop and implement strategies to consistently achieve and exceed sales targets and other key performance indicators (KPIs) within the designated region. Monitor performance against targets and take corrective action as needed.
• Controlling Expenses: Manage field operational expenses within budget, ensuring efficient resource allocation and maximizing return on investment.

Requirements

• 2-3 years’ sales experience in an FMCG environment at a managerial/supervisory level (Essential/Minimum)
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Strong communication skills (verbal & written)
• Strong analysis and problem-solving skills
• Computer literacy
• Strong business acumen and commercial awareness
• Attention to detail
• Pro-active thinking
• Demonstrated leadership skills
• Strong planning and organizing skills
• Negotiation skills
• Sales management skills
• Decision-making skills
• 2-5 years of experience

go to method of application »

Description

• We are looking for a Product Consultant in Polokwane to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

As a Product Consultant, you will be responsible for:

Customer Experience Management

• Manage customer vetting and registration
• Manage rental process
• Gather feedback and suggestions from customers to continuously improve the rental service
• Monitoring and managing inventory including the storing, tracking and maintenance of equipment

Inventory Management

Monitoring and managing inventory including the

• Storing
• Tracking
• Maintaining of equipment
• Charging devices

Managing & Ensuring Compliance

• Standards & Discipline Management
• Brand Management & Compliance onsite
• HSSE compliance
• Non-Compliance Escalation

Reporting and KPI's

• Delivery of Quality Reporting & Insights
• Feedback on what is working and what is not working,
• Red flag escalations of issues encountered on the sites,
• Speedy response to resolve issues that are encountered,
• Provide insights gained from customer interactions

Administration

• Capture daily, weekly and monthly reports based on customer interactions and sales
• Identify challenges and corrective actionsCustomer Satisfaction and Service
• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships

Key Competencies

• Organisational commitment
• Teamwork and collaboration
• Relationship building
• Agility
• Performance and results driven Continuous growth & improvement Resilience & stress management Service Excellence
• Analysis & problem solving Sales orientation
• Quality and detail excellence Communication

Requirements

• Minimum Qualifications: Matric
• Minimum Experience: 2-3 years’ experience in commission-based sales in Retail environment

Knowledge, Skills & Abilities: Sales and Marketing knowledge

• Customer Service Skills
• Self management
• Effective administration and communication skills
• Knowledge and understanding of renewable energy
• Literacy – MS Office

go to method of application »

Description

• We are looking for a Product Consultant in Polokwane to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

As a Product Consultant, you will be responsible for:

Customer Experience Management

• Manage customer vetting and registration
• Manage rental process
• Gather feedback and suggestions from customers to continuously improve the rental service
• Monitoring and managing inventory including the storing, tracking and maintenance of equipment

Inventory Management

Monitoring and managing inventory including the

• Storing
• Tracking
• Maintaining of equipment
• Charging devices

Managing & Ensuring Compliance

• Standards & Discipline Management
• Brand Management & Compliance onsite
• HSSE compliance
• Non-Compliance Escalation

Reporting and KPI's

• Delivery of Quality Reporting & Insights
• Feedback on what is working and what is not working,
• Red flag escalations of issues encountered on the sites,
• Speedy response to resolve issues that are encountered,
• Provide insights gained from customer interactions

Administration

• Capture daily, weekly and monthly reports based on customer interactions and sales
• Identify challenges and corrective actionsCustomer Satisfaction and Service
• Gather feedback from customer complaints, queries and requests and ensure resolution
• Build and maintain strong working relationships

Key Competencies

• Organisational commitment
• Teamwork and collaboration
• Relationship building
• Agility
• Performance and results driven Continuous growth & improvement Resilience & stress management Service Excellence
• Analysis & problem solving Sales orientation
• Quality and detail excellence Communication

Requirements

• Minimum Qualifications: Matric
• Minimum Experience: 2-3 years’ experience in commission-based sales in Retail environment

Knowledge, Skills & Abilities: Sales and Marketing knowledge

• Customer Service Skills
• Self management
• Effective administration and communication skills
• Knowledge and understanding of renewable energy
• Literacy – MS Office