Jobs at Smollan

Job Summary:

• This is a highly professional role that involves a great deal of skill and knowledge of Retail as well the Integrated Mobile and/or Consumer Electronic market.
• The Regional Manager is tasked to head services nationally, with the expectation to grow the brand, and manage execution in accordance to a set client SLA.

Key Responsibilities and Deliverables:

• Achievement of sales targets
• Managing and executing objectives as per the client brief
• Establish and maintain a professional relationship with all stakeholders (internal & external) Help develop initiatives to increase sales and share
• Suggest actions to improve sales performance and identify opportunities
• Effective operational management
• Ensure adherence to call diaries
• Drive world class execution in field on time and within set parameters
• Accountable for the success and execution of the current promotion against the brief
• Effective knowledge sharing (including management of field intelligence)
• Be alert to competitor activity and potential tenders
• Keep abreast of current market trends
• Ensure effective communication of information to Field Force
• Effective client and customer relationship management
• Proactively build relationships with clients and customers and ensure they are kept informed Ensure prompt problem solving
• Effective administration and asset management
• Ensure accurate salary input and monitor and control expense claims
• Ensure scorecard compliance
• Ensure effective management appraisals (C BAND and up)
• Ensure effective leave management and administration
• Conduct HR audits
• Conduct disciplinary hearings as required
• In the regions, ensure office hygiene and equipment are maintained

Effective people management

• Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
• Recruitment
• Induction
• Development
• Remuneration and Rewards
• Performance Management
• Career path and succession planning
• On-the-job training, coaching & mentoring
• Staff wellbeing
• Manage Employment Equity targets
• Ensure appropriate levels of management and accountability
• Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative
• Drive efficiencies, economies of scale & resource
• Ensure compliance against processes, policies and procedures
• Ensure KPI Targets are achieved
• Responsible for ensuring in-store staff are creating an exceptional shopping experience by supporting knowledge transfer, knowledge sharing and up skilling through relevant & appropriate learning/teaching channels

Effective teamwork and self-management

• Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
• Apply knowledge of the organizational systems, structures, policies and procedures to achieve results
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Provide appropriate resolution for tasks or deadlines not met
• Support and drive the business’ core values
• Maintain a positive attitude
• Respond openly to feedback
• Take ownership for driving own career development

Requirements

• Minimum Qualifications: Relevant Diploma or Degree at NQF level 7
• Minimum Experience: 5 – 6 years’ relevant experience in FMCG or sales environment

Knowledge, Skills & Abilities: Strategic thinker and analytical skills

• Ability to influence and motivate others
• Excellent leadership
• Good business and financial acumen

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Description

• We are seeking a highly motivated and results-oriented Field Manager to lead and develop our field team.
• The Field Manager will be responsible for driving operational excellence, achieving sales targets, fostering strong stakeholder relationships, and ensuring the effective execution of our business strategies within their designated region.
• The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven ability to manage teams and deliver exceptional results in a dynamic environment.

Key Responsibilities:

• Driving Pro-Active Operational Excellence: Identify opportunities for process improvement and implement best practices to enhance efficiency and effectiveness across field operations. Anticipate challenges and proactively develop solutions.
• Leveraging Business Insights and Execution: Analyze market trends, competitor activities, and performance data to generate actionable business insights. Translate these insights into effective field execution plans to drive growth and achieve strategic objectives.
• Fostering Teamwork and Self-Management: Build a collaborative and high-performing field team by promoting open communication, providing constructive feedback, and fostering a culture of accountability. Effectively manage own time and priorities to contribute to overall team success.
• Strategic Stakeholder Engagement: Develop and maintain strong, productive relationships with key stakeholders, including retail partners, distributors, and internal teams (sales, marketing, etc.). Effectively communicate company strategies and build alignment to achieve mutual goals.
• Effective People Management: Lead, coach, and develop field team members to maximize their potential and performance. This includes setting clear expectations, providing ongoing training and support, conducting performance reviews, and addressing any performance issues.
• Managing Promotional Activity: Oversee the effective implementation of promotional activities and campaigns within the field, ensuring adherence to guidelines and maximizing impact on sales and brand visibility.
• Achieving Point of Purchase (POP) Objectives: Drive the successful execution of POP strategies in retail environments to enhance product visibility, drive consumer engagement, and achieve sales targets.
• Monitoring and Implementing New Innovations: Stay informed about new product innovations, merchandising techniques, and industry best practices. Effectively communicate and implement relevant innovations within the field team to maintain a competitive edge.
• Ensuring Efficient Achievement of Targets: Develop and implement strategies to consistently achieve and exceed sales targets and other key performance indicators (KPIs) within the designated region. Monitor performance against targets and take corrective action as needed.
• Controlling Expenses: Manage field operational expenses within budget, ensuring efficient resource allocation and maximizing return on investment.

Requirements

• 2-3 years’ sales experience in an FMCG environment at a managerial/supervisory level (Essential/Minimum)
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Strong communication skills (verbal & written)
• Strong analysis and problem-solving skills
• Computer literacy
• Strong business acumen and commercial awareness
• Attention to detail
• Pro-active thinking
• Demonstrated leadership skills
• Strong planning and organizing skills
• Negotiation skills
• Sales management skills
• Decision-making skills

go to method of application »

Description

• We are seeking a highly motivated and results-oriented Field Manager to lead and develop our field team.
• The Field Manager will be responsible for driving operational excellence, achieving sales targets, fostering strong stakeholder relationships, and ensuring the effective execution of our business strategies within their designated region.
• The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven ability to manage teams and deliver exceptional results in a dynamic environment.

Key Responsibilities:

• Driving Pro-Active Operational Excellence: Identify opportunities for process improvement and implement best practices to enhance efficiency and effectiveness across field operations. Anticipate challenges and proactively develop solutions.
• Leveraging Business Insights and Execution: Analyze market trends, competitor activities, and performance data to generate actionable business insights. Translate these insights into effective field execution plans to drive growth and achieve strategic objectives.
• Fostering Teamwork and Self-Management: Build a collaborative and high-performing field team by promoting open communication, providing constructive feedback, and fostering a culture of accountability. Effectively manage own time and priorities to contribute to overall team success.
• Strategic Stakeholder Engagement: Develop and maintain strong, productive relationships with key stakeholders, including retail partners, distributors, and internal teams (sales, marketing, etc.). Effectively communicate company strategies and build alignment to achieve mutual goals.
• Effective People Management: Lead, coach, and develop field team members to maximize their potential and performance. This includes setting clear expectations, providing ongoing training and support, conducting performance reviews, and addressing any performance issues.
• Managing Promotional Activity: Oversee the effective implementation of promotional activities and campaigns within the field, ensuring adherence to guidelines and maximizing impact on sales and brand visibility.
• Achieving Point of Purchase (POP) Objectives: Drive the successful execution of POP strategies in retail environments to enhance product visibility, drive consumer engagement, and achieve sales targets.
• Monitoring and Implementing New Innovations: Stay informed about new product innovations, merchandising techniques, and industry best practices. Effectively communicate and implement relevant innovations within the field team to maintain a competitive edge.
• Ensuring Efficient Achievement of Targets: Develop and implement strategies to consistently achieve and exceed sales targets and other key performance indicators (KPIs) within the designated region. Monitor performance against targets and take corrective action as needed.
• Controlling Expenses: Manage field operational expenses within budget, ensuring efficient resource allocation and maximizing return on investment.

Requirements

• 2-3 years’ sales experience in an FMCG environment at a managerial/supervisory level (Essential/Minimum)
• Relevant Diploma at NQF level 5
• Code 8 Driver’s license
• Strong communication skills (verbal & written)
• Strong analysis and problem-solving skills
• Computer literacy
• Strong business acumen and commercial awareness
• Attention to detail
• Pro-active thinking
• Demonstrated leadership skills
• Strong planning and organizing skills
• Negotiation skills
• Sales management skills
• Decision-making skills