Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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Description
- Territory Coverage Management
- Perfect Store Execution and Management
- Stock Management
- POS Management
- Administration and Reporting
- Stakeholder Engagement
Requirements
- 2-3 years’ sales experience in retail||Essential / Minimum|0-5 years|
- Diploma/NQF level 5
- Higher or Advanced Certificate
- Code 8 Driver’s license
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Description
- Manage Promotional Activity
- Pro-Active Operational Excellence
- Teamwork and Self-Management
- People Management
- Efficient Achievement of Targets
- Monitor New Innovations
- Business Insights and Execution
- Control Expenses
- Stakeholder Engagement
- Achieve POP Objectives
Requirements
- 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7
- Code 8 Driver’s license
- Sales management skills
- Decision making skills
- Communication (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
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Description
- Manage Promotional Activity
- Pro-Active Operational Excellence
- Teamwork and Self-Management
- People Management
- Efficient Achievement of Targets
- Monitor New Innovations
- Business Insights and Execution
- Control Expenses
- Stakeholder Engagement
- Achieve POP Objectives
Requirements
- 3-5 years sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7
- Code 8 Driver’s license
- Sales management skills
- Decision making skills
- Communication (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
go to method of application »
Description
Control Expenses
- Control cell phone/telephone expenses Monitor and control fuel, vehicle, training, travel and stationary expenses, including overtime .
- Business Insights and Execution|Identify and act on new business opportunities
- Ensure effective data collection and analysis
- Provide insights for improvements and new ways of driving sales Plan and implement sales operations for clients and customers based sales data Monitor and evaluate new innovations, including those of competitor’s .
Monitor New Innovations
- Inform field force of new innovations
- Monitor speed to market and stock in DC Negotiate new or existing listings in stores with store managers
- Distribute trade presenters to Field Force and customers
- Provide feedback to clients
- Monitor sales of new innovations
- Manage staff in-store book comm and feedback .
Manage Promotional Activity
- Facilitate the implementation of promotion grids
- Ensure informed about time frames for promotions Communicate promotional activities to field force
- Ensure understanding of objectives of various promotions
- Ensure POS material to stores
- Ensure sufficient stock has been ordered within required timeframes
- Ensure promotional activities have been implemented and maintained
- Analyse and manage data integrity (Field comms) .
Achievement of POP Objectives
- Manage the implementation of generic Planograms
- Ensure store-specific planograms and category flows are implemented and maintained
- Provide feedback to Clients with regards to forward share changes
- Ensure forward share is reflected on shelf as per rate of sale
- Ensure market share is reflected in the category
- Manage the implementation and maintenance of shelf health .
Achievement of Targets
- Identify in-store cross-merchandising opportunities
- Ensure stock pressure is applied and that out-of-stocks are limited
- Ensure forward share is a reflection of ROS Monitor in-store pricing
- Minimise credit notes Drive ad-hoc promotions to increase sales
- Ensure timeous promotional activities implemented .
Operational Excellence
- Manage resources and ensure efficient and effective day-to-day operations of store execution including flexible people and resource allocation
- Continuously monitor service delivery
- Ensure implementation of systems to promote efficiency Implement sales initiatives and value-adding store operations
- Ensure all company assets are maintained according to company policy
- Manage staff in-store book communication and feedback .
Stakeholder Engagement
- Provide continuous feedback as per client requirements
- Compile regular reports to relevant stakeholders
- Provide continuous feedback as per client requirements (competitor activities, promotions, ROS, product recalls, innovations, pricing, planograms, urgent deliveries)
- Liaise with customers and depot’s regarding stock pressure, stock holdings, new innovations, deliveries, credit notes, special deliveries, staff, ROS, price, reviews, category flows, planograms
- Compile trade visit reports and trade contact reports
- Compile regular reports to Regional Managers
- Conduct review meetings with client
- Provide feedback via feedback platform (e.g., IVR/Grapevine/Field Comms/Manual tracking) .
People Management
- Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:
- Recruitment and selection Induction and orientation
- Training and development Rewards and remuneration
- Succession planning Performance management
- Ensure compliance with regards to leave, adherence to dress code, management of health and safety and adherence to staff welfare
- Ensure accurate in-store administration, provide updated stocking files and support staff with in- store conflict/issues
- Manage Employment Equity targets
- Ensure appropriate levels of management and accountability
- Motivate, delegate and empower appropriately, enabling direct reports to take responsibility and display creativity and initiative .
Requirements
- 4-5 years’ Operations experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Relevant Diploma/Degree at NQF level 6 or 7, Code 08 driver’s licence
- Leadership Skills
- Problem solving skills
- Computer literacy
- Business acumen
- Commercial awareness
- Leadership skills
- Negotiation skills
- Sales management skills
- Decision making skills
- Communication skills (verbal & written)
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Description
- Sales Tracking
- Co-Ordination of Trade Visits
- Budget Management
- Office Administration
- Diary Management and General Administration
Requirements
- 1-2 year’s secretarial/admin experience, preferably in retail /FMCG||Essential / Minimum|0-5 years|
- Grade 12/NQF level 4
- Communication skills (verbal & written)
- Sales objective achievement skills
- Financial management skills
- Planning and organising skills
- Time management
- Attention to detail
- Computer literacy - MS office suite
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Description
- Fridge Technician supports the maintenance, repair, and servicing of refrigeration units and coolers primarily within the warehouse and customer sites as a roving technician. The role involves assisting senior technicians, performing routine repairs, and developing technical skills to eventually take on independent roving technician responsibilities.Assist in the inspection, maintenance, and repair of coolers, refrigeration units, and related equipment.
- Support diagnostics and troubleshooting under the guidance of senior technicians.
- Perform basic servicing tasks, including cleaning, replacing parts, and refilling refrigerants.
- Prepare and maintain service records and documentation accurately.
- Participate in roving technician activities by traveling to customer sites to support repairs and maintenance as needed.
- Maintain proper use of tools, equipment, and safety protocols.
- Continuously learn and develop skills through on-the-job training and technical guidance.
- Report faulty equipment and escalate complex issues to senior technicians or supervisors.
Requirements
- 1-2 year’s secretarial/admin experience, preferably in retail /FMCG||Essential / Minimum|0-5 years|
- Grade 12/NQF level 4
- Communication skills (verbal & written)
- Sales objective achievement skills
- Financial management skills
- Planning and organising skills
- Time management
- Attention to detail
- Computer literacy - MS office suite
go to method of application »
Description
- Achievement and Management of Profitability, Sustainability and Growth
- Development of Account Tactical Plans in Line with Customer, Client and Group Strategic Direction and Objectives
- Management of Sales
- Account Management
- Teamwork and Self-Management
- Development of Account Strategic Direction
- Stakeholder Engagement and Relationship Management
Requirements
- 8- 10 years’ experience within an FMCG environment at a regional management level. 5 years’ key account management experience||Essential / Minimum|5-10 years|
- Degree/NQF level 7
- Finance/Accounting or Retail
- Time management
- Budget management
- Negotiation skills
- Customer service skills
- Planning & prioritisation
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Description
- We are seeking a Retail Acquisition Specialist to drive market expansion, focusing heavily on acquiring and managing high-value retail partnerships
- Proactively identify, negotiate, and onboard new retail partners to significantly expand distribution and market reach.
- Sales & Promotional Management: Plan, execute, and report on all promotional activities to achieve and exceed Point-of-Purchase (POP) objectives and sales targets.
- Operational Excellence & Technology: Ensure seamless operational execution within partner channels and manage key in-store technologies.
- Stakeholder & Communication Management: Serve as the primary point of contact for retail partners and manage communication with all relevant internal and external stakeholders.
- Customer Service Oversight: Maintain high standards of customer service quality within the retail network.
Requirements
- 2-3 years’ sales experience in FMCG environment at a managerial/ supervisory level
- Diploma/NQF level 5
- Communication skills (verbal & written)
- Problem-solving
- Analytical skills
- Computer literacy ( Google Workspace )
- Business acumen
- Attention to detail
- Pro-active thinking
- Leadership skills
- Organising skills
- Negotiation skills
- Selling skills
- Decision making skills
- Industrial relations knowledge ( Understanding of the mall and retail environment )
- Driver’s license (Code 8)
- Own reliable vehicle
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Description
Key Responsibilities and Deliverables:
In-Store Sales and Marketing
- Carry out Cold calling and self-generating leads
- Sell renewable energy and financial products and services to individuals and companies
- Build market position by locating, developing, defining, negotiating through to effectively closing sales
- Meet weekly and monthly sales objectives
- Provide relevant feedback on competitor and promotional launches to management and relevant stakeholders
- Build and maintain strong working relationships with team and management Administration
- Compile weekly and monthly reports based on customer liaison and sales leads
- Identify challenges and ensure corrective actions are put in place timeously
- Ensure relevant reports and figures are completed and delivered to the business within the required timelines
- Maintain an updated database including all activities, partners, and opportunities with their current status
- Management of Operational and Promotional Activity
- Efficiently execute all operational activities of the field
- Protect Company assets in area of responsibility
- Monitor and control stores expenses within allocated budgets
- Ensure compliance with policy and procedures of the Company
- Customer Satisfaction and Service
- Ensure a high standard of customer service levels are maintained at all times
- Gather feedback from customer complaints, queries and requests and ensure effective resolution
- Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments
- Keep abreast of current technology trends relevant to the Energy & Financial industry
- Provide customized, cost-effective solutions addressing client needs
- Effective client relationship management
Key Competencies:
- Organisational commitment
- Teamwork & collaboration
- Relationship building
- Agility
- Performance & results driven
- Continuous growth & improvement
- Resilience & stress management
- Service excellence
- Analysis & problem solving
- Sales orientation
- Quality & detail excellence
Requirements
- Minimum Qualifications: Diploma/NQF level 5,
- Minimum Experience: 2-3 years’ experience in a Sales Environment, preferably within the Energy & Financial industry
Knowledge, Skills & Abilities: Sales acumen
- Marketing principle knowledge
- Customer service skills
- Administration skills
- Communication skills (verbal & written)
- Computer literacy - MS office suite
Job Summary:
- To sell renewable energy and financial products, through effective customer engagement and relationship building.
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Description
- We are seeking a driven and customer-focused Product Consultant to join our team. The ideal candidate will bring retail and sales expertise, with a passion for consumer electronics and delivering exceptional customer experiences.
Key Responsibilities:
- Drive sales and achieve targets through effective customer engagement
- Provide product knowledge and recommendations to customers
- Report on sales insights and market trends to inform strategy
- Support with administrative duties related to performance reporting
- Contribute to overall store success through a proactive and professional approach
Requirements
- Matric
- Minimum of 1 year’s experience in a retail environment
- Proven sales experience with strong customer engagement skills
- Background in consumer electronics (advantageous)
- Ability to travel and work on weekends as required
- Strong strategic thinking and reporting capabilities
- Competence in administrative tasks, particularly related to reporting and insights
go to method of application »
KEY RESPONSIBILITIES:
Store Placement & Coverage:
- Be placed in stores according to the Unilever Health & Beauty retail footprint and current structure, ensuring optimal coverage, brand presence, and representation across assigned outlets.
Policy Adherence:
- Adhere to all Unilever policies, retailer guidelines, and in-store compliance standards, ensuring alignment with health, safety, and beauty regulations.
Weekly Reporting & Alignment:
- Meet with the Area Manager weekly to review performance, share reports, raise concerns, receive feedback, align on plans, directives, and manage handover of materials such as POSM, testers, and promotional assets.
Weekend & Promotional Activations:
- Execute mandatory weekend activations and promotional drives, engaging shoppers and driving awareness and sales of key Unilever Health & Beauty brands.
Execution Excellence:
- Drive best-in-class in-store execution, securing prime visibility, impactful displays, and promotional presence for Unilever Health & Beauty brands to achieve category leadership.
Price & Promotion Accuracy:
- Ensure daily verification and maintenance of correct price tickets, promotional signage, and offers — both on and off promotion — to maintain pricing accuracy and shopper trust.
Merchandising Standards:
- Implement merchandising according to Unilever guidelines and retailer planograms, ensuring stock availability, correct facings, clean displays, and brand-blocking principles.
Sales & Product Advisory:
- Act as a trusted Health & Beauty advisor by confidently recommending products, explaining benefits, addressing customer concerns, and tailoring solutions to individual shopper needs.
Demonstrations & Sampling:
- Conduct product demonstrations, sampling, and skincare/haircare consultations aligned to key focus SKUs and campaign priorities to drive trial and conversion.
Hygiene & Tester Management:
- Maintain strict hygiene standards for all demo units, testers, and promotional materials, ensuring cleanliness, compliance, and a premium brand image at all times.
Relationship Building:
- Develop strong working relationships with store management and staff to support sell-through, secure promotional space, and strengthen brand advocacy within store teams.
Professional Image:
- Maintain a polished and professional appearance in line with Unilever Health & Beauty brand standards and dress code requirements.
Event & Campaign Support:
- Provide support during retailer events, beauty campaigns, launches, and in-store brand initiatives to maximize brand impact and shopper engagement.
Requirements
QUALIFICATIONS AND SKILLS:
- Matric / Grade 12 required; additional training or certification in Beauty Therapy, Cosmetology, Skincare, Sales, or Marketing will be advantageous.
- Previous experience in health & beauty retail, skincare, haircare, FMCG merchandising, or brand advisory roles preferred.
- Strong knowledge of beauty, skincare, haircare, and personal care products, with the ability to confidently educate and advise customers.
- Excellent communication and interpersonal skills, with the ability to build trust with shoppers and retail staff.
- Strong selling and consultation skills, with the ability to recommend products based on individual customer needs.
- Solid merchandising capability, including understanding of planograms, stock rotation (FIFO), promotional execution, and shelf standards.
- Detail-oriented with a strong focus on execution excellence, brand visibility, and compliance.
- Ability to work independently, manage time effectively, and drive performance within a fast-paced retail environment.
- Basic reporting skills and comfort with sales tracking, feedback, and promotional reporting tools.
ATTRIBUTES:
- Passionate about health, beauty, and personal care, with a genuine enthusiasm for helping customers look and feel their best.
- Confident, engaging, and customer-centric, with the ability to initiate conversations and drive conversion.
- Professional and well-groomed, consistently reflecting Unilever’s premium Health & Beauty brand image.
- Results-driven with a strong sense of ownership and accountability for sales and in-store execution.
- Adaptable and flexible, with availability to work weekends, peak trading periods, and promotional campaigns.
- Collaborative team player who builds strong relationships with store teams, management, and internal stakeholders.
- Proactive, self-motivated, and solutions-oriented in resolving in-store challenges.
go to method of application »
KEY RESPONSIBILITIES:
Store Placement & Coverage:
- Be placed in stores according to the Unilever Health & Beauty retail footprint and current structure, ensuring optimal coverage, brand presence, and representation across assigned outlets.
Policy Adherence:
- Adhere to all Unilever policies, retailer guidelines, and in-store compliance standards, ensuring alignment with health, safety, and beauty regulations.
Weekly Reporting & Alignment:
- Meet with the Area Manager weekly to review performance, share reports, raise concerns, receive feedback, align on plans, directives, and manage handover of materials such as POSM, testers, and promotional assets.
Weekend & Promotional Activations:
- Execute mandatory weekend activations and promotional drives, engaging shoppers and driving awareness and sales of key Unilever Health & Beauty brands.
Execution Excellence:
- Drive best-in-class in-store execution, securing prime visibility, impactful displays, and promotional presence for Unilever Health & Beauty brands to achieve category leadership.
Price & Promotion Accuracy:
- Ensure daily verification and maintenance of correct price tickets, promotional signage, and offers — both on and off promotion — to maintain pricing accuracy and shopper trust.
Merchandising Standards:
- Implement merchandising according to Unilever guidelines and retailer planograms, ensuring stock availability, correct facings, clean displays, and brand-blocking principles.
Sales & Product Advisory:
- Act as a trusted Health & Beauty advisor by confidently recommending products, explaining benefits, addressing customer concerns, and tailoring solutions to individual shopper needs.
Demonstrations & Sampling:
- Conduct product demonstrations, sampling, and skincare/haircare consultations aligned to key focus SKUs and campaign priorities to drive trial and conversion.
Hygiene & Tester Management:
- Maintain strict hygiene standards for all demo units, testers, and promotional materials, ensuring cleanliness, compliance, and a premium brand image at all times.
Relationship Building:
- Develop strong working relationships with store management and staff to support sell-through, secure promotional space, and strengthen brand advocacy within store teams.
Professional Image:
- Maintain a polished and professional appearance in line with Unilever Health & Beauty brand standards and dress code requirements.
Event & Campaign Support:
- Provide support during retailer events, beauty campaigns, launches, and in-store brand initiatives to maximize brand impact and shopper engagement.
Requirements
QUALIFICATIONS AND SKILLS:
- Matric / Grade 12 required; additional training or certification in Beauty Therapy, Cosmetology, Skincare, Sales, or Marketing will be advantageous.
- Previous experience in health & beauty retail, skincare, haircare, FMCG merchandising, or brand advisory roles preferred.
- Strong knowledge of beauty, skincare, haircare, and personal care products, with the ability to confidently educate and advise customers.
- Excellent communication and interpersonal skills, with the ability to build trust with shoppers and retail staff.
- Strong selling and consultation skills, with the ability to recommend products based on individual customer needs.
- Solid merchandising capability, including understanding of planograms, stock rotation (FIFO), promotional execution, and shelf standards.
- Detail-oriented with a strong focus on execution excellence, brand visibility, and compliance.
- Ability to work independently, manage time effectively, and drive performance within a fast-paced retail environment.
- Basic reporting skills and comfort with sales tracking, feedback, and promotional reporting tools.
ATTRIBUTES:
- Passionate about health, beauty, and personal care, with a genuine enthusiasm for helping customers look and feel their best.
- Confident, engaging, and customer-centric, with the ability to initiate conversations and drive conversion.
- Professional and well-groomed, consistently reflecting Unilever’s premium Health & Beauty brand image.
- Results-driven with a strong sense of ownership and accountability for sales and in-store execution.
- Adaptable and flexible, with availability to work weekends, peak trading periods, and promotional campaigns.
- Collaborative team player who builds strong relationships with store teams, management, and internal stakeholders.
- Proactive, self-motivated, and solutions-oriented in resolving in-store challenges.
go to method of application »
Description
- Control Expenses
- Pro-Active Operational Excellence
- People Management
- Stakeholder Engagement
- Achieve POP Objectives
- Achievement of Targets
- Business Insights and Execution
- Monitor New Innovations
- Teamwork and Self-Management
- Manage Promotional Activity
Requirements
- 4-5 years’ sales experience in FMCG environment at a managerial/ supervisory level||Essential / Minimum|0-5 years|
- Code 8 drivers license
- Relevant Diploma/Degree at NQF level 6 or 7
- Communication skills (verbal & written)
- Analysis & Problem Solving
- Computer literacy
- Business acumen
- Commercial awareness
- Attention to detail
- Pro-active thinking
- Leadership Skills
- Planning & organising
- Negotiation skills
- Sales management skills
- Decision making skills
go to method of application »
Description
- Sales Management
- Shelf Health Managemen
- Point of Purchase Execution
- Administration
- Customer Service and Satisfaction
- Distributional Gap closure
- NPD - Speed to shelf
Requirements
- 2- 3 years’ relevant experience in an FMCG environment||Essential / Minimum|0-5 years|
- Code 8 drivers license
- Diploma/NQF level 5
- Sales Management
- Shelf Management
- Administration skills
- Customer Service Skills
- Communication skills (verbal & written)
- Interpersonal skills
- Attention to detail
Method of Application
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