Jobs at TFG (The Foschini Group)

Job Description

• The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities: 

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store

Qualifications & Experience:

• A Grade 12 qualification
• A relevant tertiary qualification would be advantageous
• Must have 2 years Store Management experience
• Must have experience in driving sales to increase store profit

Skills: 

• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently
• Outstanding leadership, interpersonal and communication skills
• Strong organizational, administration and planning skills 
• The ability to take initiative 
• A high level of attention to detail 
• Figure and admin orientated
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel
• A passion for denim and an understanding of its potential beyond conventional fashion
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment.

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description

• The Store Manager is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
• We are looking for a dynamic, driven, and commercially minded Store Manager to lead our Foschini Vincent Park store. This is a high-volume environment that requires a leader who is confident, resilient, and passionate about retail

Key Responsibilities: 

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store

Qualifications & Experience:

• A Grade 12 qualification
• A relevant tertiary qualification would be advantageous
• Must have experience in driving sales to increase store profit
• Minimum 10 years retail Store management experience
• Proven experience managing a team of 20 or more employees

Skills: 

• Ability to drive KPIs, grow turnover, develop talent, and maintain high store standards
• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently
• Outstanding leadership, interpersonal and communication skills
• Strong organizational, administration and planning skills 
• Strong understanding of commercial performance, customer experience, and operational excellence
• The ability to take initiative 
• A high level of attention to detail 
• Figure and admin orientated
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel
• A passion for denim and an understanding of its potential beyond conventional fashion
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment.
• Problem-Solving Skills

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Key Responsibilities:

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard. 
• Driving turnover to ensure achievement of targets.  
• Ensures the team executes operational excellence through a customer-centric mind set.  
• Generating high levels of motivation and commitment within the store. 
• Ensure store staff implement merchandising strategy and standards. 
• Managing team schedule effectively. 
• Staff training and development. 
• People management, including recruitment, employee relations, performance management.
• Controlling expenses. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store. 
• Inventory management (replenishment of stock and meeting customer demands). 
• Financial oversight – making sure store finances are taken off in the store. 

Qualifications & Experience:

• A Matric certificate.
• A relevant tertiary qualification would be advantageous.
• Must have 1-2 years Store Management/Leadership Experience. 
• Must have experience in driving sales to increase store profit.

Skills:

• Builds Customer Loyalty.
• Customer Service Delivery.
• Customer-Focused Approach.
• Effectively Presents Solutions.
• Initiates Compelling Sales Conversations.
• Knows the Buying Influences.
• Manages Resistance.
• Managing the Sales Process.
• Navigates Customer Challenges.
• Negotiation & selling.
• Policy & procedures.
• Strategic Sales Planning.
• Leadership. 

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description

• The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities: 

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Manage risk within the store

Qualifications & Experience:

• A Grade 12 qualification
• A relevant tertiary qualification would be advantageous
• Must have 2 years Store Management experience
• Must have experience in driving sales to increase store profit

Skills: 

• Ability to adapt to different customers and situations
• A high sense of urgency with demonstrated ability to work independently
• Outstanding leadership, interpersonal and communication skills
• Strong organizational, administration and planning skills 
• The ability to take initiative 
• A high level of attention to detail 
• Figure and admin orientated
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel
• A passion for denim and an understanding of its potential beyond conventional fashion
• Ability to work collaboratively with a diverse team to achieve common goals
• Flexibility to adapt to a dynamic and fast-paced retail environment.

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

go to method of application »

Job Description
Key Responsibilities:

Sales maximization

• Maintain and increase sales
• Ensure staff are aware of new stock and can answer product related questions
• Ensure no quotation remains on the system for more than 7 days
• Ensure available stock is pushed and sold
• Ensure targets are met and business growth ensured

Providing excellent customer service at all times

• Ensure customer expectations are exceeded
• Ensure that all customers are receiving service of the highest quality and standards
• Ensure all queries have been attended to
• Ensure that all customers have been contacted and that follow up notes are made on individual orders
• Ensure all Coricraft values are lived and for all staff to attain the level of excellence required

Basic administration

• Ensure the customer receives the correct products and delivery process is run in a smoother manner.
• Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
•  Ensure that the correct amount and payment type is used when applying payment
• Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
• Ensure all customers are provided with constant service.
• Ensure that stock levels are correct and minimize stock losses

Ensuring that showroom looks presentable at all times

• To ensure a clean and tidy store in order to enhance display of the store.
• To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
• To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing.
• To ensure that the showroom is visually appealing to customers in the mornings and to ensure that   the store is left neat and tidy, ready for the next day’s trade.
• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management

Participate effectively in a team and self-management

• Incumbent achieves results in ways that build strong partnerships, both internally and externally
• Client satisfaction / expectation management
• Attending to incoming calls
• Attending to walk in customers 
• Following company policies and procedures

Experience and Qualifications:

• Matric
• 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
• Sales qualification advantageous
• Computer Literate
• Knowledge of Syspro

go to method of application »

Job Description

• Are you passionate about our brands and would like to join a leading retailer?
• We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership