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  • Posted: May 26, 2022
    Deadline: Not specified
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  • On any given day, two billion people use Unilever products to look good, feel good and get more out of life. With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos...
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    Assistant Channel & Category Development Manager

    Your Key Task

    The Channel & Category Development Assistant Manager reports directly to the Channel & Category Development Manager.  This is a key strategic role.  The strategic element is to translate marketing (category) plans into channel or customer plans. They are key to bringing internal strategies or objectives into the external environment. They are also responsible for feeding back external elements into the internal environment. They also represent Customer Development related Net Revenue Management projects.

    Key responsibilities:

    • Develop category strategic plan through IBP (integrated business plan) – CCD integral part of brand community; provides customer, channel lens to brand JTBD; input into innovation / renovation business cases (e.g. pack size by channel, pricing, distribution & trade margins)
    • Develop Channel strategies incl. new (ecommerce, omni-channel) and traditional channels (e.g. TT Food, Drug, etc.) by geography to win in-store/ online.
    • CCD responsible to develop the Internal Category Business Plan that helps shape the CFCS (customer facing category strategy) part of the IBP Process
    • Represent Customer Development and lead for trade feedback into CCBT and translation/brief into CD community of strategic plans on ongoing basis.
    • Input into holistic shaping of customer / channel investment
    • Responsible for building and executing NRM projects (Decision on Levers 3-5) & trade investments for category/ channel
    • Lead consolidated CD input into S&OP (+3 months out)
    • Ownership of TTS at category level – in line with agreed category frameworks set during IBP process
    • Trade Category Management also forms part of this role and would therefore include the following key deliverables:
    • building compelling category growth plans that are Objective and Shopper led, unlocks Sustainability within the Category, deliver long term Growth & Profit for Unilever & its Customers
    • Assists with completing category reviews for key customers leveraging various data platforms including customer specific tools (Dunnhumby, Shoppercentre, Insights etc) that lead to actionable insights for the customer including 1) Range optimisation/assortment strategies 2) Planogram optimisation & strategies 3) Recommendations on promotional tactics as informed by the data 4) score carding & tracking against key decisions made 5) NPD recommendations
    • Assists with supporting internal business processes including 1) Ensuring all NPD has a good fit with category strategy and a compelling category rationale 2) Collaborating with CCD in making channel range assortment recommendations 3) Creating shelf recommendations for all channels to be executed through “Perfect Store” program 
    • Assists with localisation of the Customer Facing Category strategy (adaptation and optimisation of global CFCS for local relevance) as key input of the integrated business planning processes
    • Assists with supporting Account directors with Trading terms negotiations and agreements as relating to assortment & shelf layout including  1) analyses of current planograms 2) identifying areas for improvement 3) tracking of execution against agreed trading term counterparts

    KEY REQUIREMENTS

    • Minimum 2 years experience in Marketing or Sales in FMCG industry
    • B.Comm degree (preferably in Marketing, Financial majors)
    • Strong excel skills
    • Strong demonstrated insight & analytical skills
    • Previous experience using Nielsen, PowerBI or customer platforms like Dunnhumby or PnP info hub) would be very favourable

    go to method of application »

    Assistant 3P Capabilities Manager

    Business Context and Main Purpose of the Job

    The Assistant 3rd Party Capabilities Manager, as a member of the SC 3PM team for Africa, is responsible for combining supply chain, technology, manufacturing, and product knowledge with financial acumen to develop a 3rd Party manufacturing strategy for Africa.  The strategy developed will move Africa beyond using 3PM’s for tactical purposes, and leveraging 3PM’s to create competitive advantage.

    Main Accountabilities

    • Development of the cross-category 3rd Party Manufacturing strategy:
    1. Interface with key PG/CCBT/MCO stakeholders in defining business needs / strategy
    2. The strategy will proactively identify opportunities to improve gross margin, identify capacity required to achieve service levels goals, and unlock innovation capability and speed through buy/deploy models
    • Business partner functional stakeholders (CD, PG, R&D, etc) for cross category needs as related to 3PM sourcing activity.
    • Support PG teams to conduct Portfolio Segmentation Analysis in order to identify opportunities to drive Overall improved Business Value.
    • Partner Product Groups & R&D teams in order to identify Next Generation Capability Road Map.
    • Partner with Product Group & Import teams to identify & evaluate Localisation Opportunities
    • Develop Advanced 3rd Party Manufacturing playbooks and Standard Operating Procedures (SOP’s) to be rolled out to 3rd Party Operational teams via training platforms. Ensure these playbooks and SOP’s are maintained with changing environments and cascaded accordingly.
    • Single point of contact for Africa as expert for 3PM business. Define and develop the end-to-end processes and Governance framework for 3rd Party Manufacturing. Custodian to ensure governance is followed through with regular audits and checks.
    • Develop and Maintain a 3rd Party Manufacturing Landscape Mapping to support resilience, agility and reactive/responsive requirement.
    • Lead license to sell governance and sign off for outsourcing projects where we are selling our assets to 3PM. Project lead key strategic projects across Africa.
    • Develop and manage digital platforms for reporting, supplier base and product catalogues
    • 3rd Party External benchmarking and specialist skills deployment in Africa
    • Africa 3rd Party Manufacturing P&L development to track financial progress and identify hotspots requiring action from 3rd Party operational teams, Product Groups and/or CCBT’s.
    • Develop & Drive Africa 3rd Party Manufacturing savings program. Ensure the saving programs are landed in each cluster and rigor in development and execution of such.
    • Land TRIO team / Flash concept across Africa

    Direct Reports

    • No direct reports. However the role requires strong interpersonal and influencing skills. Will perform a ‘project lead function’ leading multi-disciplinary teams.

    Key interfaces

    • Primarily regional and local, with some global interface required. 
    • Significant interface with functional team including procurement, R&D, technology, PG/Local SC, SHEQ and marketing

    Key Skills

    Relevant Experience

    • Excellent understanding of an integrated supply chain network.
    • Excellent understanding of financial drivers, including make or buy analysis and decision making
    • Strong Customer Service orientation
    • Strong interpersonal skills and team commitment
    • Excellent team-working and networking skills
    • Excellent communication skills across all levels of the organisation
    • Ability to work well with a team of diverse staff
    • Ability to work with peers and demonstrate lateral influence
    • Excellent team building skills
    • Excellent understanding of technical areas
    • Good at managing customer expectations
    • Managing and delivering service through strategic partners
    • Good knowledge of Unilever’s business and processes

    Essential:

    • 3+years experience in SC, Technology, Engineering, R&D processing or Manufacturing role
    • Wider Unilever functional experience with at least 2 roles in a wider function (eg.Source, Make, Plan, Deliver or Finance)
    • Proven experience in technology evaluation and delivering to business needs
    • Experience in Excel
    • In depth understanding of SAP and cost centre links
    • In-depth commercial knowledge

    Desirable:

    • Good project management skills
    • Previous experience is SC studies and\ or business modelling.

    Professional Skills:

    • A relevant degree in commerce, engineering or supply chain field.
    • A Financial Degree (CIMA) will be an advantage
    • Experience in FMCG supply chain
    • Demonstrated commercial acumen
    • Cross functional business process knowledge

    Experience Required:

    • More than 3+years experience in SC, Technology, Engineering, R&D processing or Manufacturing role
    • Experience as a business analyst or business consulting advantage
    • Demonstrated track record of working on complex problem solving, tight deadlines with quick turnaround times.

    go to method of application »

    CCD Assistant - HHC

    The Channel & Category Development Assistant Manager reports directly to the Channel & Category Development Manager.  This is a key strategic role.  The strategic element is to translate marketing (category) plans into channel or customer plans. They are key to bringing internal strategies or objectives into the external environment. They are also responsible for feeding back external elements into the internal environment. They also represent Customer Development related Net Revenue Management projects.

    Key responsibilities:

    • Develop category strategic plan through IBP (integrated business plan) – CCD integral part of brand community; provides customer, channel lens to brand JTBD; input into innovation / renovation business cases (e.g. pack size by channel, pricing, distribution & trade margins)
    • Develop Channel strategies incl. new (ecommerce, omni-channel) and traditional channels (e.g. TT Food, Drug, etc.) by geography to win in-store/ online.
    • CCD responsible to develop the Internal Category Business Plan that helps shape the CFCS (customer facing category strategy) part of the IBP Process
    • Represent Customer Development and lead for trade feedback into CCBT and translation/brief into CD community of strategic plans on ongoing basis.
    • Input into holistic shaping of customer / channel investment
    • Responsible for building and executing NRM projects (Decision on Levers 3-5) & trade investments for category/ channel
    • Lead consolidated CD input into S&OP (+3 months out)
    • Ownership of TTS at category level – in line with agreed category frameworks set during IBP process
    • Trade Category Management also forms part of this role and would therefore include the following key deliverables:
    • building compelling category growth plans that are Objective and Shopper led, unlocks Sustainability within the Category, deliver long term Growth & Profit for Unilever & its Customers
    • Assists with completing category reviews for key customers leveraging various data platforms including customer specific tools (Dunnhumby, Shoppercentre, Insights etc) that lead to actionable insights for the customer including 1) Range optimisation/assortment strategies 2) Planogram optimisation & strategies 3) Recommendations on promotional tactics as informed by the data 4) score carding & tracking against key decisions made 5) NPD recommendations
    • Assists with supporting internal business processes including 1) Ensuring all NPD has a good fit with category strategy and a compelling category rationale 2) Collaborating with CCD in making channel range assortment recommendations 3) Creating shelf recommendations for all channels to be executed through “Perfect Store” program 
    • Assists with localisation of the Customer Facing Category strategy (adaptation and optimisation of global CFCS for local relevance) as key input of the integrated business planning processes
    • Assists with supporting Account directors with Trading terms negotiations and agreements as relating to assortment & shelf layout including  1) analyses of current planograms 2) identifying areas for improvement 3) tracking of execution against agreed trading term counterparts

    KEY REQUIREMENTS

    • Minimum 2 years experience in Marketing or Sales in FMCG industry
    • B.Comm degree (preferably in Marketing, Financial majors)
    • Strong excel skills
    • Strong demonstrated insight & analytical skills
    • Previous experience using Nielsen, PowerBI or customer platforms like Dunnhumby or PnP info hub) would be very favourable

    go to method of application »

    CCD Assistant Foods

    The Channel & Category Development Assistant Manager reports directly to the Channel & Category Development Manager.  This is a key strategic role.  The strategic element is to translate marketing (category) plans into channel or customer plans. They are key to bringing internal strategies or objectives into the external environment. They are also responsible for feeding back external elements into the internal environment. They also represent Customer Development related Net Revenue Management projects.

    Key responsibilities:

    • Develop category strategic plan through IBP (integrated business plan) – CCD integral part of brand community; provides customer, channel lens to brand JTBD; input into innovation / renovation business cases (e.g. pack size by channel, pricing, distribution & trade margins)
    • Develop Channel strategies incl. new (ecommerce, omni-channel) and traditional channels (e.g. TT Food, Drug, etc.) by geography to win in-store/ online.
    • CCD responsible to develop the Internal Category Business Plan that helps shape the CFCS (customer facing category strategy) part of the IBP Process
    • Represent Customer Development and lead for trade feedback into CCBT and translation/brief into CD community of strategic plans on ongoing basis.
    • Input into holistic shaping of customer / channel investment
    • Responsible for building and executing NRM projects (Decision on Levers 3-5) & trade investments for category/ channel
    • Lead consolidated CD input into S&OP (+3 months out)
    • Ownership of TTS at category level – in line with agreed category frameworks set during IBP process
    • Trade Category Management also forms part of this role and would therefore include the following key deliverables:
    • building compelling category growth plans that are Objective and Shopper led, unlocks Sustainability within the Category, deliver long term Growth & Profit for Unilever & its Customers
    • Assists with completing category reviews for key customers leveraging various data platforms including customer specific tools (Dunnhumby, Shoppercentre, Insights etc) that lead to actionable insights for the customer including 1) Range optimisation/assortment strategies 2) Planogram optimisation & strategies 3) Recommendations on promotional tactics as informed by the data 4) score carding & tracking against key decisions made 5) NPD recommendations
    • Assists with supporting internal business processes including 1) Ensuring all NPD has a good fit with category strategy and a compelling category rationale 2) Collaborating with CCD in making channel range assortment recommendations 3) Creating shelf recommendations for all channels to be executed through “Perfect Store” program 
    • Assists with localisation of the Customer Facing Category strategy (adaptation and optimisation of global CFCS for local relevance) as key input of the integrated business planning processes
    • Assists with supporting Account directors with Trading terms negotiations and agreements as relating to assortment & shelf layout including  1) analyses of current planograms 2) identifying areas for improvement 3) tracking of execution against agreed trading term counterparts

    KEY REQUIREMENTS

    • Minimum 2 years experience in Marketing or Sales in FMCG industry
    • B.Comm degree (preferably in Marketing, Financial majors)
    • Strong excel skills
    • Strong demonstrated insight & analytical skills
    • Previous experience using Nielsen, PowerBI or customer platforms like Dunnhumby or PnP info hub) would be very favourable

    go to method of application »

    Territory Executive Operator

    Main purpose of the job:

    As Territory Representative- Operators, you will be responsible to drive sustainable business growth via Operator engagement as per defined MCO contact strategy. You will be part of a multi-touchpoint integrated digital ecosystem to drive Reach & Penetration via automated & segmented data driven planning & execution.  You will be

    • Accountable for delivering business targets. i.e., Turn Over, Reach & Penetration, Digital Engagement, Fully Profiled Operators (FPO) etc
    • Responsible to execute Multi touchpoint contact strategy, online and face to face for generating demand for Food Solutions Products & deliver great customer experience
    • Provide virtual culinary consultation to targeted operators
    • It is an exciting role and a great development opportunity for an ambitious and motivated individual. It’s a role where the right individual can really make a difference
    • Main Accountabilities
    • Demand Creation
    • Accountable for delivering business target for the assigned Territory i.e., Turnover, Reach & Penetration & digital, FPO (Fully Profiled Operators), Digital Engagement, Demos, Sampling etc.)
    • Execute Multi touchpoint contact strategy on and off-line. i.e. 60% Online/Virtual Calls & 40% F2F Calls
    • Setting SMART call objectives for each customer based on
    • Business Insights to Activation Solution Selling Solution selling
    • Trends to Concept Solution Selling ***
    •  Following trends and implementing trend awareness in the market.
    • Gain insight and lead customer to the right solution with Pre-planned RAP & data recommendation via Armstrong system for leads. Handle potential objections
    • Conduct Virtual Sampling, Ideation, Cooking Demo using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes. Use relevant selling stories to increase customer base to help deliver the revenue savings and efficiency improvements For UFS solutions
    • In call follow up based on previous calls i.e., pantry checks, sampling follow up and RAP insights.
    • Direct Transfer Orders to e-Com or Online Platforms (Trade Webshop, UFS Webshop)
    • Provide Virtual Culinary Consultation to targeted operators
    • Digital & Data
    • Responsible for 100% engagement on all leads via Armstrong platform.
    • Drive conversion of leads in within territory
    • Accountable for penetration strike rate target achievement based on automated Accounts & SKU prioritization.
    • Accountable to achievement targeted Reach and Penetration based on CRM Data Analysis.
    • Drive digital buying behaviour via ecommerce platforms (Webshop/trade Partner Webshop/pure players)
    • Sign up and Drive engagement of UFS Digital platforms i.e. Academy, UFS.Com, Chef Rewards, webinars and Loyalty Platforms
    • Use the Single Customer View (SCV) to ensure that operators are actively engaged via digital means. Use data driven insights to ensure that behaviour continues and take corrective actions when needed
    • Data Enrichment – continuously enrich all operator data to ensure personalized content - right channel, right customer.
    • Give support required for 24/7 support channels, for your territory

    Marketing – Category, Operator, Digital, eCommerce and RTM

    • Business Excellence Team
    • Customer Experience Team/Call Centre
    • Chefs Team
    • Chains Team
    • Finance Team  

    Relevant Experience

    • Strategic Selling skills
    • Impactful Virtual Customer Engagement
    • Full understanding of all Customers & UFS solutions
    • Business Insights to Activation Solution Selling
    • Sound understanding of all Offline & Online Touchpoints
    • Familiarity of UFS CD Cycle
    • Customer Business Planning
    • Business Acumen
    • Commercial Skills
    • Negotiation Skills
    • Digital & IT skills Incl. eCom, CRM, Marketo
    • Data & Analytical Skills - Ability to use data driven insights for execution
    • Team player. Ability to work cross-functionally in order to deliver on customer needs
    • Agility – Ability to adapt & drive the change and flexibility to pivot self & others towards business requirements
    • Strong Communication Skills. Ability to use all company digital tools for external & internal communications
    • Knowing the Business: The ability to demonstrate awareness of the food industry and its markets

    Essential:

    • 2-3 years of working experience in similar function in FMCG
    • Proven track record in sales, preferably in the Foodservice Industry
    • Digital & social media
    • Desirable:
    • Passion for Food and the OOH industry
    • Preferable experience within the Culinary or catering industry

    Method of Application

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