Jobs at Vox Telecom

• Assisting the IT Manager and Head of IT’s functions by supporting and managing the CPT IT team, back office servers and services.  Supporting an Azure/Office 365 cloud environment and Identities eg: Entra ID, Intune, Compliance and Security as wells as Supporting all back office related products eg: Active Directory, SQL, ServiceDesk ticketing system, Anti-Virus, SCCM, VM Ware, Citrix

 What You'll Be Doing:

• Installing, configuring, updating, and maintaining server software/hardware
• Managing and maintaining company’s backup systems. (Veeam, Azure Backup)
• Managing technical services of Windows network infrastructure, including Active Directory, DNS, DHCP, LDAP, Group Policy and Microsoft Intune
• Maintaining security within the network (SentinelOne, Tenable, FortiClient, Mimecast, ISO27001 standards)
• Maintaining and assisting with the IT infrastructure (LAN cabling, Server Room related)
• Monitoring & ensuring uptime of the IT infrastructure
• 3rd level support or escalation of IT Helpdesk calls
• Ensure that the companies IT standards & policies are adhered to
• Ensuring security of the systems, apps and environment.
• Managing the Vox internal IT suite of applications and services.
• Assist with all IT projects including Upgrades (Server OS, Applications, etc) & Rollouts/Migrations.
• Assist with Risk /Governance related tasks and projects
• Keep up to date documentation of system processes and new implementations etc.
• Ensure daily, weekly and monthly checks are done with relevant reporting completed
• Ensure the documentation of Processes and Projects are completed

Who You Are:

• Must be able to lead and work in a team environment.
• Ability to multitask.
• Excellent organisational and interpersonal skills
• Attention to detail, Accurate and analytical
• Must be able to prioritize effectively
• Deadline orientated
• Flexible with working hours. Availability to work afterhours – Overtime will be required
• Standby may be required
• Be prepared to sacrifice personal time to get the outstanding issue resolved or call done.
• Knowledge of scripting and data extraction from Office 365, Active Directory and Windows

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• As an Account Manager, you will be the key link between our company and our clients, ensuring their needs are met while driving revenue growth. You will nurture existing relationships, identify new opportunities, and provide top-tier service to our valued customers.

What You’ll Be Doing:

• Client Satisfaction and Retention: Cultivate trust and strong partnerships with clients to encourage repeat business and long-lasting relationships.
• Efficient Sales Operations: Ensure accurate processing of quotes, orders, and invoices, contributing to operational excellence.
• Revenue Growth: Support sales initiatives to meet or exceed revenue targets by managing accounts proactively and identifying upselling opportunities
• Identifying Opportunities: Spot potential for upselling and cross-selling to maximize client value
• Tracking Performance: Analyse client needs, monitor key metrics, and provide insightful reports.
• Collaborating for Success: Work closely with sales, marketing, and customer service teams
• Solving Challenges: Act as the first point of contact for clients, addressing concerns and ensuring satisfaction

Who You Are:

• A customer-focused professional with experience in account management or sales.
• Bachelor’s degree in Business, Marketing, Sales, or a related field preferred.
• 3-5+ years in sales, account management, or business development, preferably in the communications sector.
• Proficiency in CRM tools and Microsoft Office Suite, understanding of the communications sector, strong communication and negotiation skills, excellent organizational and problem-solving abilities, and adept at managing multiple tasks simultaneously.
• A strong communicator and negotiator with a passion for relationship-building.
• Goal-driven, proactive, and always looking for growth opportunities.

What’s in It for You?

• Competitive Salary & Bonuses – Earn what you deserve for your hard work!
• Career Growth – Clear paths for professional development and promotion.
• Supportive Team & Culture – Work with talented colleagues in an inspiring environment.
• Training & Development – Continuous learning to help you stay ahead.

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• This internship provides an excellent opportunity for an aspiring professional to gain practical experience in the service industry and within a corporate environment.

Minimum Requirements:

• NQF 5 or higher 
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong attention to detail, with a high level of accuracy.
• Sound organizational skills and the ability to meet deadlines.
• Professional communication and interpersonal skills.
• Demonstrated ability to work effectively both independently and as part of a team.

What We Offer:

• Structured workplace training and mentorship.
• Exposure to creditors and accounts payable functions within a corporate finance environment.