Jobs at Western Cape Blood Service

Job description

• Perform technical, operational and administrative duties, which include product sample preparation, testing, and correlation of results. Preparation and issuing of blood products according to Work Instructions; Product label control.
• Assists with training and staff competence. Co-ordinate processes with reference to inventory, equipment, communication, continuous improvement, queries, document control, and record keeping.
• Multiskilled within the Processing department

Requirements

Minimum Requirements

• Matric
• Medical Technician Certificate
• Registered with HPCSA in Blood Transfusion
• Computer literate
• The working hours are variable; shift work is required, with weekend work and call-outs.

A combination of the following skills, knowledge, and attributes is required:

• Good interpersonal skills
• Have a friendly disposition and willingness to “go the extra mile.”
• Accuracy in data collection
• Must be able to work as part of a team

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Job description

• Perform Blood Bank technical procedures, which include patient sample testing, preparation, and issuing of blood products according to Work Instructions;
• Check and reconcile patient information provided against the request form, prepared product, computer data, and issue documents to ensure that the correct product is issued to the correct patient;
• Co-ordinate processes with reference to communication, checks, queries, document control, and record keeping.

Requirements

Minimum Requirements

• Matric
• Medical Technician Certificate
• Registered with HPCSA in Blood Transfusion
• Computer literate
• The working hours are variable; shift work is required, with weekend work and call-outs.

A combination of the following skills, knowledge, and attributes is required:

• Good interpersonal skills
• Have a friendly disposition and willingness to “go the extra mile.”
• Accuracy in data collection
• Must be able to work as part of a team

go to method of application »

Purpose of the job:

• To accurately and timeously capture, verify, and process patient and billing data, ensuring request information is correct, discrepancies are resolved, and billing documents are prepared in line with organisational policies, quality standards, and financial requirements.

Requirements

Minimum Requirements:

• Matric Certificate.
• Computer literate, i.e., proficiency in the use of the MS Office package.
• Previous experience in a patient billing environment would be an added advantage.

A combination of the following skills, knowledge, and attributes is required:

• Good interpersonal and communication skills.
• Have a friendly disposition and show a keen interest in the work.
• A willingness to work as part of a team is essential.
• Attention to detail.

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Key Responsibilities:

• Provide 1st-line support and resolution for IT tickets, ensuring IT calls logged are resolved within the specified SLAs while minimizing operational impact and downtime.
• Educating end users on IT functionality, IT policies and procedures, and the use of IT systems
• Administration of the Service Desk
• Providing an IT Administration Function
• Administering the IT procurement process
• Maintaining Quality Systems for IT, including Standard Operating Procedures & Compliance Records

Requirements

• National Diploma or Degree in Information Technology/Computer Science
• Minimum of 3 years' experience in a similar role would be advantageous
• ITIL 4 certification or training is advantageous
• Experience with Microsoft Windows and Office applications
• Knowledge of desktops/laptops and peripheral hardware
• A valid Code B driver's license, without endorsements, is essential

Competencies / behavioral dimensions:

• Excellent verbal and written communication skills
• Excellent customer service ethic
• Self-disciplined and self-motivated
• Ability to multitask and prioritise tasks effectively
• Ability to work and perform effectively under pressure
• Ability to work shifts

Closing Date: 16 October 2026